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Hilton Garden Inn West Edmonton

3.0 star property

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Photo gallery for Hilton Garden Inn West Edmonton

Reception
Exterior
Suite, 1 Bedroom | Premium bedding, in-room safe, desk, iron/ironing board
Reception
Terrace/patio

Reviews

8.2 out of 10
Very good

Popular amenities

  • Hot tub
  • Bar

Explore the area

View in a map
17610 Stony Plain Rd Nw, Edmonton, AB, T5S1A2
  • Place, West Edmonton Mall
    ‪3 min drive‬
  • Place, Fantasyland
    ‪3 min drive‬
  • Place, Galaxyland
    ‪3 min drive‬
  • Airport, Edmonton, AB (YEG-Edmonton Intl.)
    ‪35 min drive‬

Room options

View all photos for 2 Queen Beds, Accessible, Non Smoking

2 Queen Beds, Accessible, Non Smoking | Premium bedding, in-room safe, desk, iron/ironing board

2 Queen Beds, Accessible, Non Smoking

8.8 out of 10
Excellent
(11 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Two Queens

Premium bedding, in-room safe, desk, iron/ironing board

Standard Two Queens

9.0 out of 10
Wonderful
(14 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for King Evolution room

Premium bedding, in-room safe, desk, iron/ironing board

King Evolution room

9.0 out of 10
Wonderful
(52 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 Bedroom

Suite, 1 Bedroom | Premium bedding, in-room safe, desk, iron/ironing board

Suite, 1 Bedroom

8.4 out of 10
Very good
(15 reviews)
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

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includes taxes & fees
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About this property

Hilton Garden Inn West Edmonton

Hotel with free parking, near West Edmonton Mall
Along with an indoor pool, this smoke-free hotel has a restaurant and a fitness centre. Free WiFi in public areas and free self parking are also provided. Additionally, a bar/lounge, a 24-hour business centre and a conference centre are on-site.
Hilton Garden Inn West Edmonton offers 160 air-conditioned accommodations with laptop-compatible safes and a safe. Beds feature premium bedding. LCD televisions come with premium cable channels and pay-per-view films. Guests can make use of the in-room fridges, microwaves and coffee/tea makers. Bathrooms include bathrobes, complimentary toiletries and hairdryers.

Guests can surf the web using the complimentary wired and wireless Internet access (speed: 25+ Mbps). Business-friendly amenities include desks and complimentary newspapers, as well as telephones; free local calls are provided (restrictions may apply). Housekeeping is provided on a daily basis.

An indoor pool and Access to hot tub are on site. Other recreational amenities include a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Our customers tell us that they can't get enough of the helpful staff at Hilton Garden Inn West Edmonton. During your stay, you'll be within walking distance of Oasis Centre. Free WiFi in public areas, free self-parking and an indoor pool are available.
  • Free Wi-Fi (speed: 25+ Mbps) and wired Internet
  • Free self-parking
  • Enjoy American cuisine while dining at Graden Grille and Bar
  • Buffet breakfast served daily for a fee
  • Take a swim in the indoor pool or soak in the hot tub
  • Services include dry cleaning/laundry, luggage storage and wedding services
  • On-site recreation includes a gym
  • Guests have great things to say about the clean guestrooms and the helpful staff
  • Just a 4-minute drive from West Edmonton Mall and 8 minutes from River Cree Casino
Hilton Garden Inn West Edmonton offers its guests an indoor pool, Access to hot tub, and a fitness centre. There's a restaurant on site. You can enjoy a drink at the bar/lounge. A computer station is on site, and both WiFi and wired Internet are free in public spaces.

A 24-hour business centre and 4 meeting rooms are available. Event space at this hotel measures 4000 square feet (372 square metres) and includes a conference centre. The business-friendly Hilton Garden Inn West Edmonton also features multilingual staff, coffee/tea in common area, and complimentary newspapers in the lobby. You'll have access to the health club at a partner property. Self parking is free.

This 3-star Edmonton hotel is smoke free.

For a fee, guests can enjoy buffet breakfast on weekdays from 6:00 AM to 10:00 AM and at the weekend from 7:00 AM to 10:00 AM.
Graden Grille and Bar – This restaurant specialises in American cuisine and serves breakfast, lunch and dinner. Guests can enjoy drinks at the bar.
Backyard Lounge and Patio – This bar specialises in American cuisine and only serves dinner. Open daily.
Room service (during limited hours) is available.

Awards and affiliations

Eco-certified property
This property participates in Green Key Global – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Free uncovered self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Buffet breakfast available for a fee 6:00 AM to 10:00 AM on weekdays and 7:00 AM to 10:00 AM on weekends; CAD 15.95 per person
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas

Restaurants on site

  • Backyard Lounge and Patio
  • Graden Grille and Bar

Things to do

  • Gym
  • Hot tub
  • Indoor pool
  • TV in common areas

Family friendly

  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Wedding services

Business services

  • 24-hour business centre
  • 4 meeting rooms
  • Computer station
  • Conference centre (4,000 square foot of space)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Lift
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 6 floors
  • Banquet hall
  • Built in 2004
  • Fireplace in lobby
  • Smoke-free property

Room amenities

Bedroom

  • Premium bedding

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • LCD TV with premium cable channels
  • Pay films

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Free daily newspapers
  • Free local calls
  • Iron/ironing board
  • Laptop-compatible safe
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Contactless check-in and check-out are available
Late check-in subject to availability
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately CAD 15.95 per person

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards and cash
Safety features at this property include a fire extinguisher, a smoke detector and a first aid kit
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Hilton Garden Inn Edmonton West
Hilton Garden Inn Hotel Edmonton West
Hilton Garden Inn West Edmonton
Edmonton Hilton Garden Inn
Hilton Edmonton
Hilton Garden Inn Edmonton
Hilton Garden Inn West Edmonton Alberta
Hilton Garden Inn West Edmonton Hotel Edmonton
Hilton Garden Inn West Edmonton Hotel
Hilton West Edmonton Edmonton
Hilton Garden Inn West Edmonton Hotel
Hilton Garden Inn West Edmonton Edmonton
Hilton Garden Inn West Edmonton Hotel Edmonton

Reviews

Hilton Garden Inn West Edmonton Reviews

8.2

Very good

8.8/10

Cleanliness

8.8/10

Staff & service

8.2/10

Amenities

8.2/10

Property conditions & facilities

8.2/10

Eco-friendliness
Rating 10 - Excellent. 490 out of 1000 reviews
Rating 8 - Good. 286 out of 1000 reviews
Rating 6 - Okay. 110 out of 1000 reviews
Rating 4 - Poor. 61 out of 1000 reviews
Rating 2 - Terrible. 53 out of 1000 reviews

Reviews

6/10 Okay

Olena

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2025

10/10 Excellent

Muhammad

Business traveller
Liked: Cleanliness, staff & service
Very nice. But lacking usb inlets for charging
Stayed 1 night in Aug 2025

10/10 Excellent

Brad

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Convenient Close to west Edmonton mall, restaurants, and the Anthony Henday highway
Stayed 1 night in Jul 2025

8/10 Good

Jennifer, Spirit River

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Clean, comfortable
Stayed 2 nights in Aug 2025

10/10 Excellent

Godelive

Liked: Cleanliness, staff & service
Stayed 1 night in Aug 2025

10/10 Excellent

Taryn, Dawson Creek

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Well maintained hotel. We ate supper at the lounge and it was great service and amazing food!
Stayed 1 night in Aug 2025

10/10 Excellent

Jamie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2025

6/10 Okay

Zheng zheng

Liked: Cleanliness
Stayed 2 nights in Aug 2025

2/10 Terrible

Taren

Travelled with family
Disliked: Property conditions & facilities, room comfort

Just No…

Was not happy with this stay. The entrance is very nice and updated but the rooms are very worn and need repairs. First room we got smelled of mildew (even with the air off and window open). Got a new room only for it to smell like mildew and a heavy spray of air freshener. Which they assumed would cover the smell before we entered the new room. Beds were so worn that we would roll into each other, rusted bathroom fixtures, stained mildew tile grout, water damaged framing & baseboards. Bathroom door was tight we had to struggle to open and close it. Sink was plugged and dripping from the tap. All furniture was visibly worn. Woke up in the morning with a sore throat and stuffy nose. Definitely a place the is not on par with Hilton hotels. -positives were friendly staff and the lounge had amazing food. Save yourself the hassle, pay a little extra for comfort at another location.
Stayed 1 night in Aug 2025

10/10 Excellent

Bismark

Stayed 19 nights in Jul 2025

10/10 Excellent

Darren

Stayed 2 nights in Jul 2025

6/10 Okay

Michelle

Travelled with family
Liked: Cleanliness, property conditions & facilities
The air conditioners need to be adjustable to a colder temp when it’s 30 degrees outside we should be able to turn the a/c down to less then 18.5
Stayed 1 night in Aug 2025

4/10 Poor

Analyn

Travelled with family
Liked: Cleanliness
Disliked: Property conditions & facilities
Wifi didn’t work the whole time we were there, no biggie we can watch tv, nope that didn’t work either. Oh wait! Let’s go out. Nope, couldn’t do that either as my child put her clothes near the AC and they all got wet because of a leak. Would have complained if we had been there longer. Only plus was housekeeping- they did a great job.
Stayed 3 nights in Aug 2025

10/10 Excellent

jerome, Duncan

Liked: Cleanliness, staff & service, property conditions & facilities
Ty
Stayed 4 nights in Jul 2025

10/10 Excellent

Tony

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Kitchen staff were outstanding and friendly service.
Stayed 2 nights in Aug 2025

8/10 Good

Kylee

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jul 2025

10/10 Excellent

Steve

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great service and room was quiet
Stayed 1 night in Jul 2025

10/10 Excellent

Mary

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent service and clean, quiet rooms

I stayed at this hotel unexpectedly due to a family emergency, drawn by its proximity to Misericordia Hospital. When manager Subin learned of my situation, he kindly offered ways to reduce my nightly rate and included breakfast in the package. The staff checked in on me regularly and made several schedule adjustments so I could remain in the same room throughout my stay. The room was exceptionally clean and quiet, and the breakfast—served at your table—was a lovely surprise. Yes, some of the decor is a little dated, but the hotel is comfortable, well-kept, and staffed by genuinely caring people who go above and beyond. Five stars, without hesitation. Thank you, Subin and team.
Stayed 2 nights in Jul 2025

10/10 Excellent

Marianne

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I think breakfast should be included Over all we had no problem
Stayed 2 nights in Jul 2025

10/10 Excellent

Jessie

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
The room was comfortable and clean.
Stayed 3 nights in Jul 2025

6/10 Okay

Lisa

Disliked: Room comfort

Bed Was Terrible - Left Tired and Sore

We stayed in a suite. It was average. Aging, but clean. Unfortunately, we didn’t get much sleep as the bed was super uncomfortable. It was like sleeping on a hard, stone slab table. It felt like you were sleeping directly on a box spring - you could feel every spring. The bed is the most important part of the room. I am paying for a place to sleep. Instead I had a restless night that left my body tired and hurting.
Stayed 1 night in Jul 2025

10/10 Excellent

Nadya

Stayed 3 nights in Jul 2025

6/10 Okay

Catherine

Travelled with family
Disliked: Amenities, property conditions & facilities
Run down for what you pay. Area isn’t the nicest either…. Won’t stay here again.
Stayed 1 night in Jul 2025

8/10 Good

Ramanpreet

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
-
Stayed 2 nights in Jul 2025

6/10 Okay

Sasha

Travelled with partner
Liked: Cleanliness, staff & service, amenities
Disliked: Property conditions & facilities
Staff were excellent, very warm and friendly. For the price though the room wasn’t nearly as nice as I was expecting, the bed was springy and saggy and not that comfortable, the pillows were small and flat. The carpet is really ugly, I said it looked like popcorn but then my spouse said it looked like teeth and then I couldn’t un-see it. It just seemed overpriced for what we got, maybe we booked at a peak time I’m not sure, but I wouldn’t stay here again.
Stayed 2 nights in Jul 2025