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Holiday Inn Hotel & Suites West Edmonton by IHG

3.0 star property

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Photo gallery for Holiday Inn Hotel & Suites West Edmonton by IHG

Bar (on property)
Indoor pool
Exterior
Exterior
Standard Room, 1 King Bed (Leisure) | In-room safe, desk, laptop workspace, iron/ironing board

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Free Wi-Fi

Explore the area

View in a map
11330 - 170th Street, Edmonton, AB, T5S 2X1
  • Place, Oasis Centre
    ‪11 min walk‬
  • Place, CARNA Museum & Archives
    ‪11 min walk‬
  • Place, West Edmonton Mall
    ‪6 min drive‬
  • Airport, Edmonton, AB (YEG-Edmonton Intl.)
    ‪30 min drive‬

Room options

View all photos for Standard Room

Standard Room | In-room safe, desk, laptop workspace, iron/ironing board

Standard Room

9.8 out of 10
Exceptional
(10 reviews)
  • 26 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Single Bed OR 1 Queen Bed

View all photos for Standard Room, 1 King Bed (Leisure)

Standard Room, 1 King Bed (Leisure) | In-room safe, desk, laptop workspace, iron/ironing board

Standard Room, 1 King Bed (Leisure)

8.8 out of 10
Excellent
(40 reviews)
  • 26 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds

In-room safe, desk, laptop workspace, iron/ironing board

Standard Room, 2 Queen Beds

8.8 out of 10
Excellent
(56 reviews)
  • 26 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 King Bed (Additional Living Area)

In-room safe, desk, laptop workspace, iron/ironing board

Suite, 1 King Bed (Additional Living Area)

9.4 out of 10
Exceptional
(12 reviews)
  • 26 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 1 King Bed

In-room safe, desk, laptop workspace, iron/ironing board

Room, 1 King Bed

9.4 out of 10
Exceptional
(8 reviews)
  • 26 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Accessible (Mobility)

In-room safe, desk, laptop workspace, iron/ironing board

Standard Room, 1 King Bed, Accessible (Mobility)

9.8 out of 10
Exceptional
(6 reviews)
  • 26 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Accessible (Mobility)

In-room safe, desk, laptop workspace, iron/ironing board

Standard Room, 2 Queen Beds, Accessible (Mobility)

9.4 out of 10
Exceptional
(3 reviews)
  • 26 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 King Bed, Accessible (Mobility)

In-room safe, desk, laptop workspace, iron/ironing board

Suite, 1 King Bed, Accessible (Mobility)

10.0 out of 10
Exceptional
(1 review)
  • 26 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

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About this property

Holiday Inn Hotel & Suites West Edmonton by IHG

Along with an indoor pool, this smoke-free hotel has a restaurant and a 24-hour fitness centre. Free WiFi in public areas and free self parking are also provided. Additionally, a bar/lounge, a snack bar/deli and a hot tub are on-site.
Holiday Inn Hotel & Suites West Edmonton by IHG offers 112 accommodations with a safe and free newspapers. A pillow menu is available. Flat-screen televisions come with premium digital channels. Bathrooms include baths or showers and hairdryers.

This Edmonton hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as telephones; free local calls are provided (restrictions may apply). Additionally, rooms include coffee/tea makers and an iron/ironing board. Housekeeping is provided on a daily basis.

An indoor pool and a hot tub are on site. Other recreational amenities include a 24-hour fitness centre.
Our customers tell us that they can't get enough of the helpful staff at Holiday Inn Hotel & Suites West Edmonton by IHG. During your stay, you'll be within walking distance of Oasis Centre. You'll find features such as free WiFi in public areas and free self-parking, plus an indoor pool.
  • Free WiFi and wired Internet
  • Free self-parking and Motorhome/coach/lorry parking
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Cooked-to-order breakfast served daily for a fee
  • Take a swim in the indoor pool or soak in the hot tub
  • Services include dry cleaning/laundry, tour or ticket assistance and luggage storage
  • On-site recreation includes a 24-hour gym
  • Guests have great things to say about the helpful staff and the clean guestrooms
  • 6 minutes by car from West Edmonton Mall and 7 minutes from Fantasyland
  • Pets welcome for a fee
Holiday Inn Hotel & Suites West Edmonton by IHG offers its guests an indoor pool, a hot tub, and a 24-hour fitness centre. There's a restaurant on site, as well as a snack bar/deli. You can enjoy a drink at the bar/lounge. WiFi and wired Internet are free in public spaces.

A business centre and meeting rooms are available. Event space at this hotel measures 889 square feet (83 square metres) and includes conference space. A vending machine, multilingual staff, and tour/ticket assistance are also featured at the business-friendly Holiday Inn Hotel & Suites West Edmonton by IHG. Free self parking is available.

This 3-star Edmonton hotel is smoke free.

For a fee, guests can enjoy a cooked-to-order breakfast daily from 6:30 AM to 11:00 AM.
Rickys All Day Grill – This restaurant serves breakfast, lunch and dinner. A children's menu is available.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Electric car charging station on site
  • Free self parking on site
  • Free RV/bus/lorry parking on site
  • Limited on-site self parking

Food and drink

  • Daily cooked-to-order breakfast available 6:30 AM to 11:00 AM for a fee: CAD 15 for adults and CAD 15 for children
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Rickys All Day Grill

Things to do

  • 24-hour gym
  • Hot tub
  • Indoor pool

Family friendly

  • In-room cot
  • Indoor pool
  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • 889 square feet of conference space
  • Business centre
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Lift
  • Wheelchair accessible (may have limitations)

More

  • 1 building
  • 5 floors
  • Banquet hall
  • Fireplace in lobby
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Free cot
  • Pillow menu

Bathroom

  • Bathtub or shower
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • Flat-screen TV with premium digital channels

Food and drink

  • Coffee/tea maker
  • Limited room service

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Free daily newspapers
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3 PM; check-in end time: 5:30 AM
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

  • Pets: CAD 20.00 per accommodation, per night
  • Maximum 2 pets
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: from approximately CAD 15 for adults and from CAD 15 for children
  • Pet fee: CAD 20.00 per accommodation, per night
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a smoke detector and window guards
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Holiday Inn Hotel West Edmonton
Holiday Inn West Edmonton
Edmonton Holiday Inn
Holiday Inn Edmonton
Edmonton Holiday Inn
Holiday Inn Hotel & Suites West Edmonton Alberta
Holiday Inn Hotel And Suites West Edmonton
Holiday Inn Hotel & Suites West Edmonton Alberta
Holiday Inn Edmonton
Holiday Inn Hotel Suites West Edmonton

Holiday Inn Hotel & Suites West Edmonton by IHG Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 550 out of 1002 reviews
Rating 8 - Good. 306 out of 1002 reviews
Rating 6 - Okay. 83 out of 1002 reviews
Rating 4 - Poor. 31 out of 1002 reviews
Rating 2 - Terrible. 32 out of 1002 reviews

9.0/10

Cleanliness

9.0/10

Staff & service

8.4/10

Amenities

8.6/10

Property conditions & facilities

Reviews

10/10 Excellent

Lois

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Courteous staff
Stayed 2 nights in Dec 2025

6/10 Okay

Robert

Stayed 1 night in Dec 2025

10/10 Excellent

Trevor

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very happy with our stay.
Stayed 2 nights in Dec 2025

10/10 Excellent

Margret

Stayed 1 night in Jan 2026

10/10 Excellent

Terrie

Stayed 1 night in Dec 2025

10/10 Excellent

Brennon, Atikameg

Liked: Cleanliness, property conditions & facilities
Great place. Easy access to roads for shopping areas.
Stayed 2 nights in Dec 2025

6/10 Okay

Sterdie

Liked: Staff & service, room comfort
Stayed 2 nights in Dec 2025

6/10 Okay

Cindy

Liked: Cleanliness, staff & service
Disliked: Amenities
The wifi would cut in and out. You would be connected one minute and then it would cut out. Sometimes you couldn’t even connect. The staff and room were very good
Stayed 2 nights in Dec 2025

8/10 Good

Fred

Liked: Cleanliness, property conditions & facilities
It’s was good stay
Stayed 2 nights in Dec 2025

8/10 Good

Darlene

Travelled with family and small children
Great property for the price, very accommodating, pool and hot tub were always available with little to no other guests
Stayed 5 nights in Dec 2025

10/10 Excellent

Kim

Liked: Cleanliness, staff & service, property conditions & facilities
Breakfast was not included
Stayed 3 nights in Dec 2025

8/10 Good

Patricia, Edmonton

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2025

10/10 Excellent

Cheri

Stayed 1 night in Dec 2025

10/10 Excellent

Jady

Stayed 1 night in Dec 2025

10/10 Excellent

Kevin

Stayed 1 night in Nov 2025

10/10 Excellent

Norma

Business traveller
Liked: Cleanliness, staff & service, amenities
Clean, comfy bed
Stayed 2 nights in Dec 2025

10/10 Excellent

Darcy

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean hotel and easy parking
Stayed 1 night in Nov 2025

10/10 Excellent

Sandy and Dave

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
All Good
Stayed 2 nights in Nov 2025

8/10 Good

Amanda

Stayed 1 night in Nov 2025

10/10 Excellent

Kevin

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The hotel was in good shape, room was good and comfortable, service from staff was good. They offer a breakfast coupon for $10 but it gets used for Ricky's and it's not worth buying. Just go to Ricky's because the coupon only goes towards the menu.
Stayed 2 nights in Nov 2025

2/10 Terrible

DAVID

Stayed 2 nights in Nov 2025

10/10 Excellent

Timothy

Stayed 1 night in Oct 2025

10/10 Excellent

Ricardo, Stony Plain

Liked: Cleanliness, amenities, property conditions & facilities
Good
Stayed 1 night in Nov 2025

10/10 Excellent

Derrek

Liked: Cleanliness, staff & service, property conditions & facilities
Room was clean and looked nice, easy check in and check out service, hotel was quiet and the restaurant was convenient and good. Would definitely stay again!
Stayed 2 nights in Nov 2025

10/10 Excellent

Kris

Stayed 1 night in Jul 2025