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Holiday Inn Hotel & Suites West Edmonton by IHG

3.0 star property

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Photo gallery for Holiday Inn Hotel & Suites West Edmonton by IHG

Indoor pool
1 bedroom, in-room safe, desk, laptop workspace
Exterior
Exterior
Daily cooked-to-order breakfast (CAD 15 per person)

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Pool
  • Bar

Explore the area

View in a map
11330 - 170th Street, Edmonton, AB, T5S 2X1
  • Place, Oasis Centre
    ‪11 min walk‬
  • Place, CARNA Museum & Archives
    ‪11 min walk‬
  • Place, West Edmonton Mall
    ‪6 min drive‬
  • Airport, Edmonton, AB (YEG-Edmonton Intl.)
    ‪36 min drive‬

Room options

View all photos for Standard Room

Standard Room | 1 bedroom, in-room safe, desk, laptop workspace

Standard Room

9.8 out of 10
Exceptional
(10 reviews)
  • 26 sq m
  • Sleeps 2
  • 1 Single Bed OR 1 Queen Bed

View all photos for Standard Room, 1 King Bed (Leisure)

Standard Room, 1 King Bed (Leisure) | 1 bedroom, in-room safe, desk, laptop workspace

Standard Room, 1 King Bed (Leisure)

8.8 out of 10
Excellent
(34 reviews)
  • 26 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds

1 bedroom, in-room safe, desk, laptop workspace

Standard Room, 2 Queen Beds

8.8 out of 10
Excellent
(51 reviews)
  • 26 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 King Bed (Additional Living Area)

1 bedroom, in-room safe, desk, laptop workspace

Suite, 1 King Bed (Additional Living Area)

9.4 out of 10
Exceptional
(11 reviews)
  • 26 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 King Bed

1 bedroom, in-room safe, desk, laptop workspace

Suite, 1 King Bed

9.4 out of 10
Exceptional
(8 reviews)
  • 26 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Accessible (Mobility)

1 bedroom, in-room safe, desk, laptop workspace

Standard Room, 1 King Bed, Accessible (Mobility)

9.8 out of 10
Exceptional
(6 reviews)
  • 26 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Accessible (Mobility)

1 bedroom, in-room safe, desk, laptop workspace

Standard Room, 2 Queen Beds, Accessible (Mobility)

10.0 out of 10
Exceptional
(2 reviews)
  • 26 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 King Bed, Accessible (Mobility)

1 bedroom, in-room safe, desk, laptop workspace

Suite, 1 King Bed, Accessible (Mobility)

10.0 out of 10
Exceptional
(1 review)
  • 26 sq m
  • Sleeps 4
  • 1 King Bed

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About this property

Holiday Inn Hotel & Suites West Edmonton by IHG

Hotel in Edmonton with 24-hour fitness centre and 24-hour front desk
Along with an indoor pool, this smoke-free hotel has a restaurant and a 24-hour fitness centre. Free WiFi in public areas and free self parking are also provided. Additionally, a bar/lounge, a snack bar/deli and Access to hot tub are on-site.
Holiday Inn Hotel & Suites West Edmonton by IHG offers 112 accommodations with a safe and free newspapers. A pillow menu is available. Flat-screen televisions come with premium digital channels. Bathrooms include baths or showers and hairdryers.

This Edmonton hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as telephones; free local calls are provided (restrictions may apply). Additionally, rooms include coffee/tea makers and an iron/ironing board. Housekeeping is provided on a daily basis.

An indoor pool and Access to hot tub are on site. Other recreational amenities include a 24-hour fitness centre.
Our customers tell us that they can't get enough of the helpful staff at Holiday Inn Hotel & Suites West Edmonton by IHG. During your stay, you'll be within walking distance of Oasis Centre. You'll find features such as free WiFi in public areas and free self-parking, plus an indoor pool.
  • Free WiFi and wired Internet
  • Free self-parking and Motorhome/coach/lorry parking
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Cooked-to-order breakfast served daily for a fee
  • Take a swim in the indoor pool or soak in the hot tub
  • Services include dry cleaning/laundry, tour or ticket assistance and luggage storage
  • On-site recreation includes a 24-hour gym
  • Guests have great things to say about the helpful staff and the clean guestrooms
  • 6 minutes by car from West Edmonton Mall and 10 minutes from Kingsway Mall
  • Pets welcome for a fee
Holiday Inn Hotel & Suites West Edmonton by IHG offers its guests an indoor pool, Access to hot tub, and a 24-hour fitness centre. There's a restaurant on site, as well as a snack bar/deli. You can enjoy a drink at the bar/lounge. WiFi and wired Internet are free in public spaces.

A business centre and meeting rooms are available. Event space at this hotel measures 889 square feet (83 square metres) and includes conference space. A vending machine, multilingual staff, and tour/ticket assistance are also featured at the business-friendly Holiday Inn Hotel & Suites West Edmonton by IHG. Free self parking is available.

This 3-star Edmonton hotel is smoke free.

For a fee, guests can enjoy a cooked-to-order breakfast daily from 6:30 AM to 11:00 AM.
Rickys All Day Grill – This restaurant serves breakfast, lunch and dinner. A children's menu is available.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Electric car charging station on site
  • Free self parking on site
  • Free RV/bus/lorry parking on site

Food and drink

  • Daily cooked-to-order breakfast available 6:30 AM to 11:00 AM for a fee: CAD 15 for adults and CAD 15 for children
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Rickys All Day Grill

Things to do

  • 24-hour gym
  • Hot tub
  • Indoor pool

Family friendly

  • In-room cot
  • Indoor pool
  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • 889 square feet of conference space
  • Business centre
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Wheelchair accessible (may have limitations)

More

  • 1 building
  • 5 floors
  • Banquet hall
  • Fireplace in lobby
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Free cot
  • Pillow menu

Bathroom

  • Bathtub or shower
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • Flat-screen TV with premium digital channels

Food and drink

  • Coffee/tea maker
  • Limited room service

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Free daily newspapers
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3 PM; check-in end time: 5:30 AM
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

  • Pets: CAD 20.00 per accommodation, per night
  • Maximum 2 pets
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: from approximately CAD 15 for adults and from CAD 15 for children
  • Pet fee: CAD 20.00 per accommodation, per night
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a smoke detector and window guards
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Holiday Inn Hotel West Edmonton
Holiday Inn West Edmonton
Edmonton Holiday Inn
Holiday Inn Edmonton
Edmonton Holiday Inn
Holiday Inn Hotel & Suites West Edmonton Alberta
Holiday Inn Hotel And Suites West Edmonton
Holiday Inn Hotel & Suites West Edmonton Alberta
Holiday Inn Edmonton
Holiday Inn Hotel Suites West Edmonton

Reviews

Holiday Inn Hotel & Suites West Edmonton by IHG Reviews

8.8

Excellent

9.0/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

8.6/10

Property conditions & facilities

8.6/10

Eco-friendliness
Rating 10 - Excellent. 546 out of 1004 reviews
Rating 8 - Good. 317 out of 1004 reviews
Rating 6 - Okay. 82 out of 1004 reviews
Rating 4 - Poor. 32 out of 1004 reviews
Rating 2 - Terrible. 27 out of 1004 reviews

Reviews

8/10 Good

Robert

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good stay - thankyou
Stayed 1 night in Aug 2025

10/10 Excellent

Suzanne Charlotte

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were amazing and very professional. Our room was cleaned and fresh towels were provided every day.
Stayed 11 nights in Aug 2025

10/10 Excellent

Marnie-Lynn

Travelled with family
Liked: Staff & service, amenities
The bed was comfy and the room was clean. Restaurant was attached
Stayed 2 nights in Aug 2025

6/10 Okay

Anthony

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

10/10 Excellent

Matthew

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Aug 2025

10/10 Excellent

Sherry

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Enjoyed our stay
Stayed 1 night in Aug 2025

4/10 Poor

Curtis

Disliked: Staff & service, property conditions & facilities, room comfort

Holiday Inn West

The hotel needs to be updated and the carpets needs to be replaced, the room smelled like cigarettes ,the front desk workers seemed less then thrilled about there jobs. Spend a little extra and stay somewhere nice.
Stayed 2 nights in Aug 2025

10/10 Excellent

Daniel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Aug 2025

10/10 Excellent

Russell

Liked: Cleanliness, staff & service, property conditions & facilities
Nice clean rooms
Stayed 5 nights in Jul 2025

2/10 Terrible

Gurpreet

Disliked: Cleanliness, property conditions & facilities
Pool and elevator not good
Stayed 1 night in Aug 2025

2/10 Terrible

Nestor

Stayed 2 nights in Aug 2025

10/10 Excellent

Rainiel

Liked: Cleanliness, staff & service, property conditions & facilities
cheap
Stayed 2 nights in Aug 2025

6/10 Okay

Bina

Travelled with group
Stay was ok. Sheets had old blood stains on them
Stayed 1 night in Jul 2025

2/10 Terrible

Jasbir

Travelled with partner
Disliked: Staff & service, amenities, property conditions & facilities
The hotel is hard to get to by the main road. You always have to come round the back. There is no turning access to the front of the building. There was six times that I was picked up from the hotel and dropped off. It was really annoying The air-conditioning unit was so loud Even that didn’t stop the noise from the road got no sleep on the second night as the fire alarm went off at 3:39 AM had to get up at 6 o’clock to get to the airport waited over 15 minutes for the Uber driver to find the front door of the hotel Really bad experience.
The time of the alarm unable add the video for the alarm
Stayed 2 nights in Aug 2025

8/10 Good

Lucas

Stayed 1 night in Jul 2025

8/10 Good

Danielle

Stayed 1 night in Jul 2025

8/10 Good

Joy

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Area around the hotel, nothing close to hotel, but breakfast was very good.
Stayed 1 night in Jul 2025

8/10 Good

Miranda

Stayed 2 nights in Jul 2025

10/10 Excellent

Laverne

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2025

10/10 Excellent

Samuel

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Breakfast had some of the best coffee I’ve had.
Stayed 4 nights in Jul 2025

8/10 Good

Sheila

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Enjoyed the pool and hot tub. Room was quiet and clean. No microwave though.
Stayed 2 nights in Jul 2025

8/10 Good

Patsy

Liked: Cleanliness, staff & service, property conditions & facilities
Nice place
Stayed 1 night in Jul 2025

10/10 Excellent

Jared

Liked: Cleanliness, staff & service, property conditions & facilities
Clean, close to everything I needed. Good parking
Stayed 1 night in Jul 2025

10/10 Excellent

Jenelle

Travelled with family and small children, Travelled with pets
Liked: Staff & service, property conditions & facilities
Quiet and clean place to stay. Great to have pets to stay there
Stayed 2 nights in Jul 2025

6/10 Okay

Kayla

Travelled with family
Liked: Staff & service
Stayed 3 nights in Jul 2025