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West Edmonton Mall Inn

2.0 star property

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Photo gallery for West Edmonton Mall Inn

Water park
Restaurant
Property amenity
Free daily continental breakfast
In-room safe, desk, blackout curtains, iron/ironing board

Reviews

7.6 out of 10
Good

Popular amenities

  • Breakfast included
  • Pet-friendly
  • Laundry
  • 24/7 front desk
  • Housekeeping
  • Air conditioning

Explore the area

View in a map
17504 90 Ave Nw, Edmonton, AB, T5T6L6
  • Place, West Edmonton Mall
    ‪3 min walk‬
  • Place, Galaxyland
    ‪5 min walk‬
  • Place, Fantasyland
    ‪9 min walk‬
  • Airport, Edmonton, AB (YEG-Edmonton Intl.)
    ‪33 min drive‬

Room options

View all photos for Standard Room, 2 Queen Beds

Standard Room, 2 Queen Beds | In-room safe, desk, blackout curtains, iron/ironing board

Standard Room, 2 Queen Beds

7.8 out of 10
Good
(140 reviews)
  • Sleeps 5
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed

Standard Room, 1 King Bed | In-room safe, desk, blackout curtains, iron/ironing board

Standard Room, 1 King Bed

8.8 out of 10
Excellent
(3 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 Queen Bed, Accessible

Room, 1 Queen Bed, Accessible | In-room safe, desk, blackout curtains, iron/ironing board

Room, 1 Queen Bed, Accessible

  • Sleeps 2
  • 1 Queen Bed

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About this property

West Edmonton Mall Inn

Family-friendly hotel with water park and free breakfast
This smoke-free hotel features a water park (surcharge), dry cleaning and a 24-hour front desk. Free continental breakfast, free WiFi in public areas and free self parking are also provided. Additionally, express check-out, a fireplace at reception and a front desk safe are on-site.
West Edmonton Mall Inn offers 88 accommodations with a safe and coffee/tea makers. 42-inch flat-screen televisions come with cable channels and pay-per-view films. Rooms have partially open bathrooms. Bathrooms include a combined bath/shower unit and hairdryers.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Housekeeping is offered on a daily basis and an iron/ironing board can be requested.

Recreational amenities at the hotel include a water park (surcharge).

The recreational activities listed below are available either on-site or nearby; fees may apply.

Our customers tell us they can't get enough of West Edmonton Mall Inn's great location. During your stay, you're just a quick walk from West Edmonton Mall. Enjoy features like free breakfast, free WiFi in public areas and free self-parking.
  • Free continental breakfast served daily
  • Free WiFi
  • Free self-parking
  • Splash around at the water park
  • Amenities include a front desk safe, a lift and a fireplace at reception
  • Guests have great things to say about the proximity to shopping and the location
  • Just a 2-minute walk from West Edmonton Mall and 7 minutes by car from River Cree Casino
  • Cats and dogs welcome for a fee (restrictions apply)
West Edmonton Mall Inn offers its guests a water park (surcharge). WiFi is free in public spaces. Free breakfast is served daily. The family-friendly West Edmonton Mall Inn also features a fireplace in the lobby, dry cleaning/laundry services, and express check-out. Self parking is free.

This Edmonton hotel is smoke free.

Guests are served a free continental breakfast daily from 7:30 AM to 10:00 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site

Food and drink

  • Free continental breakfast available daily 7:30 AM to 10:00 AM

Things to do

  • Bowling alley
  • Water park

Family friendly

  • Bowling alley
  • In-room refrigerator
  • Water park (surcharge)

Conveniences

  • 24-hour front desk
  • ATM
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)

More

  • 1 building
  • 3 floors
  • Fireplace in lobby
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 42-inch flat-screen TV with cable channels
  • Pay films

Food and drink

  • Coffee/tea maker
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Iron/ironing board on request
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 4 PM; check-in end time: midnight
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: CAD 25.00 per accommodation, per night
  • Only dogs and cats are allowed
  • Certain rooms only
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 3 children 17 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for CAD 20.0 per night.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: CAD 25.00 per accommodation, per night
  • Service animals are exempt from fees
  • Rollaway bed fee: CAD 20.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a smoke detector and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Up to 3 children aged 17 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets are welcome in specific rooms only, which can be requested by contacting the property directly at the number on your booking confirmation (please see the Fees section for related charges).

Property is also known as

West Edmonton Inn
West Edmonton Mall Inn Alberta
West Edmonton Mall Inn
West Edmonton Mall Hotel Edmonton
West Edmonton Mall Inn Hotel
West Edmonton Mall Inn Edmonton
West Edmonton Mall Inn Hotel Edmonton

West Edmonton Mall Inn Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 525 out of 1486 reviews
Rating 8 - Good. 448 out of 1486 reviews
Rating 6 - Okay. 268 out of 1486 reviews
Rating 4 - Poor. 139 out of 1486 reviews
Rating 2 - Terrible. 106 out of 1486 reviews

7.8/10

Cleanliness

8.0/10

Staff & service

7.2/10

Amenities

7.2/10

Property conditions & facilities

7.4/10

Eco-friendliness

Reviews

6/10 Okay

Elisa

Travelled with group
The location was great, across the street from WEM, however the hotel was basic. The perimeter was scattered with garbage and there were drug addicts hanging out in the field behind our room.
Stayed 2 nights in Aug 2025

8/10 Good

Terry

Travelled with family
Liked: Cleanliness, staff & service
Short two night stay, served the purpose. Proximity to the mall was excellent and staff were friendly. The parking availability in the main lot is extremely limited. The most disappointing part of the stay was the continental breakfast. Very limited seating available along with minimal food. The food that was to be available was always out. Will consider staying there again but will have to make other arrangements for breakfast and pay for underground parking
Stayed 2 nights in Aug 2025

10/10 Excellent

Twila

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It is within walking distance to west Edmonton mall. Lots to do and many eating places.
Stayed 1 night in Aug 2025

2/10 Terrible

Marat

Liked: Staff & service, property conditions & facilities
Disliked: Cleanliness
I was bitten by bed bugs
Stayed 1 night in Aug 2025

2/10 Terrible

Dianne

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Aug 2025

4/10 Poor

Kyle

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
Lots of undesirable people around due to the massive bus stop on the corner. Plenty of sketchy interactions walking from the mall back to the hotel, one person even followed us in because we did t have a lighter to give him. We will not be back
Stayed 2 nights in May 2025

10/10 Excellent

Cassandra

Stayed 1 night in May 2025

6/10 Okay

chris

Travelled with family
Liked: Staff & service
Limited parking and lots of homeless.
Stayed 1 night in Jul 2025

8/10 Good

jon

Stayed 1 night in Aug 2025

8/10 Good

Tammy

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Rooms were spacious. It is an older hotel but nicely renovated. Beds were comfortable. Would have liked a small freezer in the fridge to freeze our ice packs. Air conditioning smelled a bit musty but otherwise it was good. Very busy place as it is across from WEM, In fact 3 minutes walk from Bourbon St. Staff was friendly and accommodating.
Stayed 2 nights in Aug 2025

10/10 Excellent

Adam kent

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great stay.

Hotel was very nice and great price considering location to mall. Free breakfast wasn't great, the room was tiny and it was crowded trying to get toast or pancakes. We stayed 3 nights but only tried the breakfast once. The room was nice and comfortable. I highly recommend staying here if you're looking for an affordable place to stay by the mall.
Stayed 3 nights in Aug 2025

6/10 Okay

Verified traveller

Travelled with family
Liked: Staff & service
Disliked: Room comfort

Too small room

The room is too small for the family. The rates are expensive for such a small space
Stayed 2 nights in Aug 2025

10/10 Excellent

Craig, Newman Lake

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2025

2/10 Terrible

Gregory

Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Aug 2025

10/10 Excellent

Shannon

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel is such a great location, walkable to west edmonton mall, the only thing is the hallways had a musty smell. But would still recommend.
Stayed 2 nights in Aug 2025

4/10 Poor

Jill

Travelled with family
Liked: Staff & service
Disliked: Amenities
I liked how we could just walk across the street to the mall The breakfast was terrible. Very few choices, very little seating , not a big enough room
Stayed 2 nights in Jul 2025

10/10 Excellent

Kathryne

Stayed 2 nights in Aug 2025

8/10 Good

Jess

Stayed 1 night in Aug 2025

4/10 Poor

Gemma

Travelled with family
Disliked: Staff & service
The staffs at the front desk NOT FRIENDLY.They didn’t give us pass to the swimming pool or amenities of Edmonton Mall coz they said I purchased my or booked thru Expedia third party.But they should put that in their advertisement that people should book directly to the hotel if they book through third-party, they won’t get past to amenities through Edmonton Mall. It’s like us come how people know they won’t let people know, and the East Indian staff is rushing me to pay to put my card and I’m trying to ask her to explain why can’t get a pass to Edmonton Mall for swimming pool and other amenities and she’s not explaining it to me. She’s rushing me to pay and I want her to explain to why there’s an additional on my on the amount on my receipt, she want me to pay for us before she explained it to me. They don’t have microwave in there in the room. There’s only one elevator for the whole building and the parking is so tiny. There’s a parking on the basement but you have to pay $10 a day not good.
Stayed 3 nights in Jul 2025

6/10 Okay

Eric

Travelled with family
Disliked: Cleanliness, property conditions & facilities
Moldy toilet..
Stayed 2 nights in Aug 2025

8/10 Good

Karen

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
The breakfast area was overcrowded and many patrons turned away due to lack of space to move and limited seating
Stayed 1 night in Jul 2025

6/10 Okay

chris

Travelled with family
Liked: Staff & service, property conditions & facilities
A lot of homeless in the area and very limited and tight parking.
Stayed 2 nights in Aug 2025

10/10 Excellent

Melissa

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Always nicc c e and convenient

Stayed 1 night in Jul 2025

4/10 Poor

Jacquilou

Stayed 1 night in Aug 2025

4/10 Poor

Martine

Stayed 1 night in Jul 2025