West Edmonton Mall Inn

2.0 star property

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Photo gallery for West Edmonton Mall Inn

Water park
Property amenity
Free daily continental breakfast
Restaurant
Interior entrance

Reviews

7.6 out of 10
Good

Popular amenities

  • Breakfast included
  • Pet-friendly
  • Parking included
  • Free Wi-Fi
  • Air-conditioning
  • Laundry room

Explore the area

View in a map
17504 90 Ave Nw, Edmonton, AB, T5T6L6
  • Place, West Edmonton Mall
    ‪3 min walk‬
  • Place, Galaxyland
    ‪5 min walk‬
  • Place, Fantasyland
    ‪9 min walk‬
  • Airport, Edmonton, AB (YEG-Edmonton Intl.)
    ‪28 min drive‬

Room options

Standard Room, 2 Queen Beds

7.8 out of 10
Good
(155 reviews)
  • 1 bedroom
  • Sleeps 5
  • 2 Queen Beds

Standard Room, 1 King Bed

8.8 out of 10
Excellent
(5 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Room, 1 Queen Bed, Accessible

  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

Similar properties

About this property

West Edmonton Mall Inn

This smoke-free hotel features a water park (surcharge), dry cleaning and a 24-hour front desk. Free continental breakfast, free WiFi in public areas and free self parking are also provided. Additionally, express check-out, a fireplace at reception and a front desk safe are on-site.
West Edmonton Mall Inn offers 88 accommodations with a safe and coffee/tea makers. 42-inch flat-screen televisions come with cable channels and pay-per-view films. Rooms have partially open bathrooms. Bathrooms include a combined bath/shower unit and hairdryers.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Housekeeping is offered on a daily basis and an iron/ironing board can be requested.

Recreational amenities at the hotel include a water park (surcharge).

The recreational activities listed below are available either on-site or nearby; fees may apply.

Our customers tell us they can't get enough of West Edmonton Mall Inn's great location. During your stay, you're just a quick walk from West Edmonton Mall. Enjoy features like free breakfast, free WiFi in public areas and free self-parking.
  • Free continental breakfast served daily
  • Free WiFi
  • Free self-parking
  • Splash around at the water park
  • Amenities include a front desk safe, a lift and a fireplace at reception
  • Guests have great things to say about the location and the proximity to shopping
  • Just a 2-minute walk from West Edmonton Mall and 10 minutes on foot from Fantasyland
  • Cats and dogs welcome for a fee (restrictions apply)
West Edmonton Mall Inn offers its guests a water park (surcharge). WiFi is free in public spaces. Free breakfast is served daily. The family-friendly West Edmonton Mall Inn also features a fireplace in the lobby, dry cleaning/laundry services, and express check-out. Self parking is free.

This Edmonton hotel is smoke free.

Guests are served a free continental breakfast daily from 7:30 AM to 10:00 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Limited on-site self parking

Food and drink

  • Free continental breakfast available daily 7:30 AM to 10:00 AM

Things to do

  • Bowling alley
  • Water park

Family friendly

  • Bowling alley
  • In-room refrigerator
  • Water park (surcharge)

Conveniences

  • 24-hour front desk
  • ATM
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)

More

  • 1 building
  • 3 floors
  • Fireplace in lobby
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 42-inch flat-screen TV with cable channels
  • Pay films

Food and drink

  • Coffee/tea maker
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Iron/ironing board on request
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 4 PM; check-in end time: midnight
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: CAD 25.00 per accommodation, per night
  • Only dogs and cats are allowed
  • Certain rooms only
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
  • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 3 children 17 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for CAD 20.0 per night.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: CAD 25.00 per accommodation, per night
  • Service animals are exempt from fees
  • Rollaway bed fee: CAD 20.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a smoke detector and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Up to 3 children aged 17 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets are welcome in specific rooms only, which can be requested by contacting the property directly at the number on your booking confirmation (please see the Fees section for related charges).

Property is also known as

West Edmonton Inn
West Edmonton Mall Inn Alberta
West Edmonton Mall Inn
West Edmonton Mall Hotel Edmonton
West Edmonton Mall Inn Hotel
West Edmonton Mall Inn Edmonton
West Edmonton Mall Inn Hotel Edmonton

West Edmonton Mall Inn Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 553 out of 1552 reviews
Rating 8 - Good. 461 out of 1552 reviews
Rating 6 - Okay. 283 out of 1552 reviews
Rating 4 - Poor. 144 out of 1552 reviews
Rating 2 - Terrible. 111 out of 1552 reviews

7.8/10

Cleanliness

8.0/10

Staff & service

7.2/10

Amenities

7.4/10

Property conditions & facilities

Reviews

8/10 Good

Jackeira

Stayed 1 night in Nov 2025

10/10 Excellent

Shanale

Stayed 3 nights in Nov 2025

10/10 Excellent

Sahar

Stayed 2 nights in Oct 2025

8/10 Good

Randy

Liked: Staff & service
Stayed 1 night in Nov 2025

6/10 Okay

George, Calgary

Travelled with family
Liked: Cleanliness
Disliked: Amenities
The hotel can do with an update to freshen things up. Breakfast is very basic.
Stayed 1 night in Nov 2025

6/10 Okay

Nancy

Liked: Cleanliness
I have stayed in many hotel rooms because I travel a lot. I was disappointed with the lack of soundproofing in the rooms.
Stayed 1 night in Nov 2025

2/10 Terrible

Tami

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
Found bed bugs Had to change hotels
Stayed 4 nights in Nov 2025

8/10 Good

Chad

Liked: Staff & service, property conditions & facilities
Good place to stay for the price. Cleanliness is only three stars as I found things in the fridge from others guests and there was an old Milwaukee beer in the nightstand with the ever present bible.
Stayed 3 nights in Nov 2025

10/10 Excellent

Sandra

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Clean room, quiet stay
Stayed 4 nights in Nov 2025

10/10 Excellent

JAVED

Stayed 1 night in Nov 2025

6/10 Okay

Raemi

Stayed 1 night in Nov 2025

8/10 Good

Alice

Stayed 1 night in Nov 2025

10/10 Excellent

Deborah

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Staff was friendly and available for any questions, very accomodating . Would stay here again and will make sure to tell friends and family
Stayed 3 nights in Nov 2025

6/10 Okay

Sascha

Business traveller
Disliked: Staff & service
Old hotel People u friendly Bad parking situation
Stayed 1 night in Nov 2025

8/10 Good

Timothy

Travelled with group
Liked: Cleanliness, amenities
room was clean, staff was helpful
Stayed 1 night in Nov 2025

8/10 Good

Alice

Stayed 2 nights in Nov 2025

2/10 Terrible

Gordon

Travelled with partner
Disliked: Amenities, property conditions & facilities
The hotel overpromise in site what had in their hotel. For my experience the breakfast was a joke, no gym in the hotel and the discount for west Edmonton waterpark was only for non third-party user. So i can't get discount be a Expedia user. Plus, they double charge for the damage opposite. One Expedia site and at the hotel.
Stayed 1 night in Nov 2025

10/10 Excellent

Shane

Stayed 3 nights in Oct 2025

10/10 Excellent

Jordan

Stayed 1 night in Oct 2025

10/10 Excellent

Fernando

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Only I could say nice and clean
Stayed 1 night in Nov 2025

4/10 Poor

Shayla

Travelled with family
Disliked: Staff & service, property conditions & facilities, room comfort
Where’d wifi with mall across the road so no wifi was actually available in the room
Stayed 7 nights in Nov 2025

10/10 Excellent

Edgar Brian

Travelled with family
Liked: Cleanliness, staff & service, amenities
Very nice location, just across it and walking dustance is the West Edmonton Mall
Stayed 1 night in Nov 2025

10/10 Excellent

Maryann

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Friendly staff, clean & comfortable room.
Stayed 1 night in Nov 2025

8/10 Good

Carla

Travelled with family
Liked: Cleanliness, property conditions & facilities
The staff was exceptional. Smiling. Polite. Friendly. They keep us coming back. We have seen some not good changes though, since the last time we stayed. The "bath" towels are very rough glorified hand towels; the sheets were put on sideways so the foot of the mattress was sticking out; and the breakfast room was not manned and maintained. At the price charged for this hotel, amenities should not be bargain basement.
Stayed 4 nights in Nov 2025

4/10 Poor

Sarah

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
The bathroom smelled like cigarette smoke, the bedding had stains on it, right next to the breakfast room so we were woken at 7 every morning with the noise of setup, the wifi was terrible, and checking out took forever as only one staff on.
Stayed 3 nights in Nov 2025