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Holiday Inn El Paso West - Sunland Park by IHG

3.0 star property

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Photo gallery for Holiday Inn El Paso West - Sunland Park by IHG

Exterior
Fitness facility
Outdoor pool
Standard Room, 1 King Bed with Sofa bed | 1 bedroom, premium bedding, desk, laptop workspace
Meeting facility

Reviews

8.2 out of 10
Very good

Popular amenities

  • Room service
  • Bar

Explore the area

View in a map
900 Sunland Park Drive, El Paso, TX, 79922
  • Place, Sunland Park Mall
    ‪5 min walk‬
  • Place, Sunland Park Racetrack and Casino
    ‪3 min drive‬
  • Place, University of Texas at El Paso
    ‪5 min drive‬
  • Airport, El Paso, TX (ELP-El Paso Intl.)
    ‪16 min drive‬

Room options

View all photos for Standard Room

1 bedroom, premium bedding, desk, laptop workspace

Standard Room

7.4 out of 10
Good
(10 reviews)
  • 33 sq m
  • Sleeps 2
  • 1 Single Bed

View all photos for Standard Room, 1 King Bed with Sofa bed

Standard Room, 1 King Bed with Sofa bed | 1 bedroom, premium bedding, desk, laptop workspace

Standard Room, 1 King Bed with Sofa bed

8.8 out of 10
Excellent
(13 reviews)
  • 33 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Standard Room, 1 King Bed

1 bedroom, premium bedding, desk, laptop workspace

Standard Room, 1 King Bed

8.2 out of 10
Very good
(82 reviews)
  • 33 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Accessible (Accessible Tub)

1 bedroom, premium bedding, desk, laptop workspace

Standard Room, 1 King Bed, Accessible (Accessible Tub)

  • 33 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Accessible (Communications)

1 bedroom, premium bedding, desk, laptop workspace

Standard Room, 1 King Bed, Accessible (Communications)

10.0 out of 10
Exceptional
(3 reviews)
  • 33 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Accessible (Communications)

1 bedroom, premium bedding, desk, laptop workspace

Standard Room, 1 King Bed, Accessible (Communications)

8.6 out of 10
Excellent
(4 reviews)
  • 33 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds

1 bedroom, premium bedding, desk, laptop workspace

Standard Room, 2 Queen Beds

8.4 out of 10
Very good
(67 reviews)
  • 33 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Double Beds

1 bedroom, premium bedding, desk, laptop workspace

Standard Room, 2 Double Beds

8.4 out of 10
Very good
(9 reviews)
  • 33 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Suite, 1 King Bed

1 bedroom, premium bedding, desk, laptop workspace

Suite, 1 King Bed

10.0 out of 10
Exceptional
(1 review)
  • 33 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 Bedroom

1 bedroom, premium bedding, desk, laptop workspace

Suite, 1 Bedroom

8.8 out of 10
Excellent
(3 reviews)
  • 33 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 Queen Bed, Accessible Bathtub (Communications)

Standard Room, 1 Queen Bed, Accessible Bathtub (Communications) | 1 bedroom, premium bedding, desk, laptop workspace

Standard Room, 1 Queen Bed, Accessible Bathtub (Communications)

8.0 out of 10
Very good
(1 review)
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 1 Double Bed, Mobility Accessible (Accessible Tub)

Standard Room, 1 Double Bed, Mobility Accessible (Accessible Tub) | 1 bedroom, premium bedding, desk, laptop workspace

Standard Room, 1 Double Bed, Mobility Accessible (Accessible Tub)

  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Room, 2 Queen Beds, Roll-in Shower (Communications)

1 bedroom, premium bedding, desk, laptop workspace

Standard Room, 2 Queen Beds, Roll-in Shower (Communications)

  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 Bedroom

Suite, 1 Bedroom | 1 bedroom, premium bedding, desk, laptop workspace

Suite, 1 Bedroom

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Accessible Bathtub (Communications)

1 bedroom, premium bedding, desk, laptop workspace

Standard Room, 2 Queen Beds, Accessible Bathtub (Communications)

9.0 out of 10
Wonderful
(2 reviews)
  • Sleeps 4
  • 2 Queen Beds

Similar properties

Exterior
Holiday Inn Express & Suites El Paso - Sunland Park Area by IHG
  • Pool
  • Breakfast included
  • Parking included
  • Free WiFi
4.7 out of 5, Exceptional, 1,008 reviews
The price is €88
includes taxes & fees
24 Nov - 25 Nov
Holiday Inn Express & Suites El Paso - Sunland Park Area by IHG

About this property

Holiday Inn El Paso West - Sunland Park by IHG

Hotel with free parking, 10-minute walk to Sunland Park Mall
This smoke-free hotel features an outdoor pool, a restaurant and a fitness centre. Free WiFi in public areas and free self parking are also provided. Additionally, a bar/lounge, a snack bar/deli and Access to hot tub are on-site. Housekeeping is available on request.
Holiday Inn El Paso West - Sunland Park by IHG offers 175 accommodations, which are accessible via exterior corridors and feature coffee/tea makers and a hairdryer. Beds feature premium bedding. Televisions come with premium cable channels. Fridges and microwaves are provided. Bathrooms include a combined bath/shower unit and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access (speed: 100+ Mbps (good for 1–2 people or up to 6 devices)). Business-friendly amenities include desks and desk chairs, as well as telephones; free local calls are provided (restrictions may apply). Housekeeping is provided on request.

An outdoor pool and Access to hot tub are on site. Other recreational amenities include a fitness centre.
Our customers tell us that they can't get enough of the helpful staff at Holiday Inn El Paso West - Sunland Park by IHG. During your stay, you're just a quick walk from Sunland Park Mall. Enjoy features like free WiFi in public areas and free self-parking, plus an outdoor pool.
  • Free Wi-Fi (speed: 100+ Mbps (good for 1–2 people or up to 6 devices))
  • Free self-parking
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Cooked-to-order breakfast served daily for a fee
  • Take a swim in the outdoor pool or soak in the hot tub
  • Amenities include free newspapers in reception, a front desk safe and a business centre
  • On-site recreation includes a gym
  • Just a 4-minute walk from Bob-O's Family Fun Center and 10 minutes on foot from Sunland Park Mall
  • Pets welcome for a fee
Holiday Inn El Paso West - Sunland Park by IHG offers its guests an outdoor pool, Access to hot tub, and a fitness centre. There's a restaurant on site, as well as a snack bar/deli. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi and wired Internet.

Business amenities include a business centre and meeting rooms. A vending machine, multilingual staff, and gift shops/newsstands are also featured at the business-friendly Holiday Inn El Paso West - Sunland Park by IHG. Self parking is free. A complete renovation of Holiday Inn El Paso West - Sunland Park by IHG was completed in January 2024.

This 3-star El Paso hotel is smoke free.

For a fee, guests can enjoy cooked-to-order breakfast on weekdays from 6:00 AM to 10:00 AM and at the weekend from 7:00 AM to 10:00 AM.
Nine Hundred Bar & Grill – This bar only serves dinner. Happy hour is offered.
Room service is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Free self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Cooked-to-order breakfast available for a fee 6:00 AM to 10:00 AM on weekdays and 7:00 AM to 10:00 AM on weekends; USD 7.50 to 15 for adults and USD 7.50 to 15 for children
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Nine Hundred Bar & Grill

Things to do

  • Gym
  • Hot tub
  • Outdoor pool

Family friendly

  • In-room cot
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (on request)
  • Multilingual staff

Business services

  • Business centre
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 8 accessible parking spaces
  • Assistive listening devices
  • Assistive listening devices in meeting rooms
  • Braille/raised signage
  • Handrails in stairways (97 centimetre high)
  • Lift (173 centimetre wide door)
  • Pool hoist on site
  • Portable shower seat
  • Stair-free path to entrance
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk (86 centimetre high)
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 2 floors
  • 9 buildings
  • Ballroom
  • Reception hall
  • Renovated entire property - January 2024
  • Smoke-free property

Room amenities

Bedroom

  • Free cot
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 42-inch TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator
  • Room service

More

  • Access via exterior corridors
  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Minimum check-in age - 21

Check-out

Check-out before noon
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

  • Pets: USD 50 per pet, per stay
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 10.0 per night.
  • Free cots (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 150.00 per accommodation, per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: approximately USD 7.50 to 15 for adults and USD 7.50 to 15 for children
  • Pet fee: USD 50 per pet, per stay
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 10.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Holiday Inn El Paso Sunland Park Drive I-10 West
Holiday Inn Sunland
Holiday Inn Sunland Drive
Holiday Inn Sunland Drive Hotel
Holiday Inn Sunland Drive Hotel El Paso Park I-10 West
Country Inn Carlson El Paso Sunland Park TX
Country Inn Carlson Sunland
Country Carlson El Paso Sunland Park TX
Country Carlson Sunland
Holiday Inn Sunland Park Hotel
Paso West Sunland Park By Ihg
Holiday Inn El Paso West Sunland Park
Holiday Inn El Paso West Sunland Park an IHG Hotel
Holiday Inn El Paso West - Sunland Park by IHG Hotel
Holiday Inn El Paso West - Sunland Park by IHG El Paso
Holiday Inn El Paso West - Sunland Park by IHG Hotel El Paso

Holiday Inn El Paso West - Sunland Park by IHG Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 686 out of 1311 reviews
Rating 8 - Good. 279 out of 1311 reviews
Rating 6 - Okay. 133 out of 1311 reviews
Rating 4 - Poor. 103 out of 1311 reviews
Rating 2 - Terrible. 110 out of 1311 reviews

8.0/10

Cleanliness

8.4/10

Staff & service

8.0/10

Amenities

7.8/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Excellent

jaime grajeda

Stayed 1 night in Aug 2025

10/10 Excellent

Elsie

Stayed 1 night in Aug 2025

4/10 Poor

Hector

Travelled with family
Disliked: Cleanliness, property conditions & facilities, room comfort
La habitación estaba muy sucia la alfombra con manchas por todos lados y el baño se ve que ya necesita ser remplazado o remodelado, por fuera en los pasillos estaba muy sucio como si no hubieran barrido, siempre nos habíamos hospedado ahí pero esta vez se notó que el hotel está decayendo mucho, no nos volveremos a hospedar aqui
Stayed 2 nights in Aug 2025

8/10 Good

Bonnie

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The desk clerk was awesome
Stayed 5 nights in Aug 2025

10/10 Excellent

crystal

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was awesome
Stayed 1 night in Aug 2025

10/10 Excellent

Elisa

Stayed 1 night in Aug 2025

10/10 Excellent

Eduardo

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

8/10 Good

Omar Fco

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

8/10 Good

Ronald

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Holiday in El Paso

Bathroom tiny, barely shut th e door to use the toilet. No shower curtain when we took our first shower. The room was clean, roomy and Bed comfortable. Staff pleasant and helpful. Internet very weak, not usable for us. We have top of the line phones and computers
Stayed 3 nights in Aug 2025

10/10 Excellent

crystal

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was spot on !!
Stayed 1 night in Aug 2025

4/10 Poor

Alfredo

Travelled with family
Liked: Cleanliness, room comfort
Disliked: Staff & service

Servicio malo. Buena comida

El desayuno muy bueno, con varias opciones
Stayed 2 nights in Aug 2025

4/10 Poor

Verified traveller

Travelled with family
Liked: Property conditions & facilities, room comfort
Disliked: Cleanliness, staff & service
They didn't clean the room, even though I had asked for it. They deactivated my key very frequently.
Stayed 2 nights in Aug 2025

10/10 Excellent

Peggy

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

10/10 Excellent

Josh

Liked: Cleanliness, staff & service
Stayed 1 night in Jul 2025

10/10 Excellent

Jesus Alfonso

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

10/10 Excellent

Roberta

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

4/10 Poor

Edgar

Disliked: Property conditions & facilities
Stayed 2 nights in Aug 2025

8/10 Good

Ronald

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Bathroom very small with tub/shower with no shower curtain but the room is clean and comfortable pp
Stayed 1 night in Aug 2025

8/10 Good

phil

Liked: Staff & service
Stayed 2 nights in Aug 2025

2/10 Terrible

Gabriel

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Property is really confusing and hard to access rooms carpet was soaked from previous noght rain
Stayed 1 night in Jul 2025

10/10 Excellent

Geraldo

Liked: Cleanliness, staff & service, property conditions & facilities
Tim at the reception was SO polite, helpful and friendly. He made all the difference!
Stayed 1 night in Aug 2025

10/10 Excellent

crystal

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was thw best stay i have had
Stayed 1 night in Aug 2025

6/10 Okay

Melissa

Liked: Cleanliness, staff & service
Stayed 4 nights in Aug 2025

2/10 Terrible

Alberto

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2025

10/10 Excellent

Sabrina

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2025