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Candlewood Suites Elgin by IHG

2.5 star property

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Photo gallery for Candlewood Suites Elgin by IHG

Exterior
Room amenity
1 bedroom, desk, laptop workspace, blackout curtains
Property amenity
Exterior

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Kitchen
  • Pet-friendly
  • Gym
  • Housekeeping
  • Laundry
  • 24/7 front desk

Explore the area

View in a map
1780 Capital St, Elgin, IL, 60124
  • Place, Advocate Sherman Hospital
    ‪17 min walk‬
  • Place, Santa's Village
    ‪8 min drive‬
  • Place, Grand Victoria Casino
    ‪10 min drive‬
  • Airport, Chicago, IL (ORD-O'Hare Intl.)
    ‪33 min drive‬

Room options

View all photos for Studio Suite, 1 King Bed, Accessible (Mobility, Accessible Tub)

1 bedroom, desk, laptop workspace, blackout curtains

Studio Suite, 1 King Bed, Accessible (Mobility, Accessible Tub)

8.4 out of 10
Very good
(5 reviews)
  • 33 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Studio Suite, 2 Double Beds, Accessible (Communication, Roll-In Shower)

1 bedroom, desk, laptop workspace, blackout curtains

Studio Suite, 2 Double Beds, Accessible (Communication, Roll-In Shower)

  • 35 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Studio Suite, 1 King Bed, Accessible (Communication, Roll-In Shower)

1 bedroom, desk, laptop workspace, blackout curtains

Studio Suite, 1 King Bed, Accessible (Communication, Roll-In Shower)

8.0 out of 10
Very good
(1 review)
  • 49 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 Bedroom

Room amenity

Suite, 1 Bedroom

  • 49 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Studio Suite

Studio Suite | 1 bedroom, desk, laptop workspace, blackout curtains

Studio Suite

10.0 out of 10
Exceptional
(1 review)
  • 30 sq m
  • Sleeps 2
  • 1 Single Bed

View all photos for Studio Suite, 1 King Bed

1 bedroom, desk, laptop workspace, blackout curtains

Studio Suite, 1 King Bed

9.0 out of 10
Wonderful
(13 reviews)
  • 33 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Studio Suite, 2 Double Beds

1 bedroom, desk, laptop workspace, blackout curtains

Studio Suite, 2 Double Beds

  • 35 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Studio Suite, 1 King Bed with Sofa bed

1 bedroom, desk, laptop workspace, blackout curtains

Studio Suite, 1 King Bed with Sofa bed

  • 33 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

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About this property

Candlewood Suites Elgin by IHG

Hotel in Elgin with 24-hour fitness centre and 24-hour business centre
A 24-hour fitness centre, a snack bar/deli and a 24-hour business centre are available at this smoke-free hotel. Free WiFi in public areas and free self parking are also provided. Other amenities include a business centre, dry cleaning and laundry facilities.
Candlewood Suites Elgin by IHG offers 83 air-conditioned accommodations with DVD players and free newspapers. This accommodation is furnished with double sofa beds. 36-inch flat-screen televisions come with premium satellite channels. Kitchens offer full-sized fridge/freezers, stovetops, microwaves and kitchenware and utensils.

Guests can surf the web using complimentary wired and wireless Internet access. Business-friendly amenities include desks along with free local calls (restrictions may apply). Additionally, rooms include coffee/tea makers and rice cookers. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include a 24-hour fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

During your stay at Candlewood Suites Elgin by IHG, you're just a quick walk from Presence Health. Free WiFi in public areas, free self-parking and a 24-hour gym are available.
  • Free WiFi
  • Free self-parking
  • Amenities include free newspapers in reception, a front desk safe and a 24-hour business centre
  • On-site recreation includes a 24-hour gym
  • 9 minutes on foot from Presence Health and a 3-minute drive from Advocate Sherman Hospital
  • Pets welcome for a fee
There's a snack bar/deli on site. A computer station is on site and WiFi is free in public spaces. You'll find a 24-hour business centre on site. A 24-hour fitness centre, barbecue grills, and a vending machine are also featured at the business-friendly Candlewood Suites Elgin by IHG. Free self parking is available.

This Elgin hotel is smoke free.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Snack bar/deli

Things to do

  • 24-hour gym
  • Shopping
  • TV in common areas

Family friendly

  • DVD player
  • Grocery/convenience store
  • In-room cot
  • In-room full-sized refrigerator/freezer
  • In-room kitchen
  • In-room microwave
  • In-room sofa bed
  • Laundry facilities
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • 24-hour business centre
  • Computer station

Outdoors

  • Barbecue grill
  • Picnic area

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift

More

  • 1 building
  • 3 floors
  • Communal living room
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Double sofa bed
  • Free cot
  • Rollaway/extra bed (surcharge)

Bathroom

  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 36-inch flat-screen TV with premium satellite channels
  • DVD player

Food and drink

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Dishwasher
  • Full-sized refrigerator/freezer
  • Hob
  • Kitchen
  • Microwave
  • Restaurant dining guides
  • Rice cooker

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Free daily newspapers
  • Free local calls
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • Window screens

Policies

Check-in

Check-in start time: 3 PM; check-in end time: midnight
Minimum check-in age - 21

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: USD 25 per pet, per night (maximum USD 150 per stay)
  • Weight limit: 80 lb per pet
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 10.0 per night.
  • Free cots (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 200.00 per accommodation, per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 25 per pet, per night (maximum USD150 per stay)
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 10.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Candlewood Elgin
Candlewood Suites Elgin
Candlewood Suites Hotel Elgin
Candlewood Suites Elgin - Northwest Chicago Hotel Elgin
Candlewood Suites Elgin Hotel

Candlewood Suites Elgin by IHG Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 185 out of 370 reviews
Rating 8 - Good. 116 out of 370 reviews
Rating 6 - Okay. 43 out of 370 reviews
Rating 4 - Poor. 15 out of 370 reviews
Rating 2 - Terrible. 11 out of 370 reviews

8.8/10

Cleanliness

8.6/10

Staff & service

7.8/10

Amenities

8.6/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

10/10 Excellent

Jeannette

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent Stay

This was a very comfortable clean place to stay, especially if you need to stay several days due to the small kitchen area and full size refrigerator. There are some good dining options within a few miles too.
Stayed 1 night in Aug 2025

10/10 Excellent

Stacie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
By far, the staff was outstanding! They went above and beyond to help me with some strange communication issues I was having when I lost my cell phone. The staff was communicative and accessible. Although I would have enjoyed a morning mini breakfast, coffee was always available and there was a well-stocked mini-mart. I would definitely stay there again! 5 stars from me!!
Stayed 4 nights in Jul 2025

10/10 Excellent

kENNETH

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great room. Staff very friendly. Clean with a very comfortable bed. I would highly recommend this hotel
Stayed 1 night in Jul 2025

10/10 Excellent

James

Liked: Cleanliness, staff & service, property conditions & facilities
I had stayed here before and would stay here again.
Stayed 5 nights in Jul 2025

6/10 Okay

Jennifer

Stayed 1 night in Jul 2025

10/10 Excellent

Kristian

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Comfortable and clean

I often have a lot of trepidation about staying at hotels without knowing how comfortable their beds are. Most of the time I wake up with a lot of back pain and just don't feel comfortable. I slept in a full size bed and was very comfortable. The check-in people were friendly, and the room was clean. The hotel was extremely quiet. I have zero complaints.
Stayed 3 nights in Jun 2025

8/10 Good

Kari

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jun 2025

10/10 Excellent

James

Stayed 12 nights in Jun 2025

8/10 Good

DEB

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2025

10/10 Excellent

Joshua

Liked: Cleanliness, staff & service, property conditions & facilities
Good
Stayed 1 night in Feb 2025

10/10 Excellent

Andrew

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff very helpful. Excellent fitness & laundry room.
Stayed 4 nights in Feb 2025

8/10 Good

Susan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2025

10/10 Excellent

Joshua

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great
Stayed 2 nights in Feb 2025

10/10 Excellent

Jennifer

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

10/10 Excellent

Nancy

Stayed 1 night in Jan 2025

10/10 Excellent

Thomas

Stayed 1 night in Jan 2025

10/10 Excellent

Jimmy

Stayed 1 night in Jan 2025

10/10 Excellent

Erin

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2024

10/10 Excellent

Kim

Stayed 1 night in Dec 2024

10/10 Excellent

Efrain

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
10
Stayed 2 nights in Nov 2024

6/10 Okay

Mark

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Nov 2024

8/10 Good

Bruce

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Nov 2024

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities
Modern decor and plenty of amenities. Next time I’m in town this is where I’ll be staying.
Stayed 1 night in Nov 2024

10/10 Excellent

Cheryl

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel has a modern look, but still feels cozy. Our room was large and comfortable. The fitness center & laundry were clean. I liked that you need to use your room key to access the building after 11 pm.
Stayed 2 nights in Oct 2024

4/10 Poor

Peter

Liked: Property conditions & facilities
Disliked: Cleanliness, staff & service
Got a call from someone while at work asking to hold for a manager. No thank you. Manager called back stating there was a burst pipe and they have to move my reservation to a double bed. I ordered a king suite. Got to the property and they had to call a manager then proceeded to tell me they were upgrading me to a King suite and then proceeded to argue that this was an upgrade. It wasn't. It was exactly what I originally ordered so more time wasted. Get to the room and had to kill at least 6 beetles.
Stayed 1 night in Oct 2024