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Grand Catalkaya Hotel

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Photo gallery for Grand Catalkaya Hotel

Restaurant
Lobby sitting area
Reception
Front of property
Free minibar items, desk, laptop workspace, soundproofing

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Parking included
  • Free Wi-Fi
  • Restaurant
  • Business services
  • Laundry room

Explore the area

View in a map
Rüstiye Sok. No .3, Kazim Karabekir Pasa Mah, Erzurum, Yakutiye, 25100
  • Place, Rüstem Pasha Caravanserai
    ‪3 min walk‬
  • Place, Castle of Erzurum
    ‪3 min walk‬
  • Place, Kale
    ‪3 min walk‬
  • Airport, Erzurum (ERZ)
    ‪15 min drive‬

Room options

View all photos for Standard Double Room

Standard Double Room | Free minibar items, desk, laptop workspace, soundproofing

Standard Double Room

9.0 out of 10
Wonderful
(2 reviews)
  • City view
  • 19 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed
  • Free Wi-Fi

View all photos for Grand Double or Twin Room

Grand Double or Twin Room | Free minibar items, desk, laptop workspace, soundproofing

Grand Double or Twin Room

  • City view
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed and 1 Large Single Bed
  • Free Wi-Fi

View all photos for Economy Triple Room

Economy Triple Room | Free minibar items, desk, laptop workspace, soundproofing

Economy Triple Room

9.0 out of 10
Wonderful
(4 reviews)
  • City view
  • 1 bedroom
  • Sleeps 3
  • 3 Large Single Beds
  • Free Wi-Fi

View all photos for Deluxe Double Room

Free minibar items, desk, laptop workspace, soundproofing

Deluxe Double Room

9.4 out of 10
Exceptional
(3 reviews)
  • City view
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed
  • Free Wi-Fi

View all photos for Luxury Double Room

Luxury Double Room | Free minibar items, desk, laptop workspace, soundproofing

Luxury Double Room

8.0 out of 10
Very good
(1 review)
  • City view
  • 21 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed
  • Free Wi-Fi

View all photos for Superior Double or Twin Room

Superior Double or Twin Room | Free minibar items, desk, laptop workspace, soundproofing

Superior Double or Twin Room

10.0 out of 10
Exceptional
(1 review)
  • City view
  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed and 2 Double Beds
  • Free Wi-Fi

View all photos for Family Quadruple Room

Family Quadruple Room | Free minibar items, desk, laptop workspace, soundproofing

Family Quadruple Room

  • City view
  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed and 3 Double Beds
  • Free Wi-Fi

View all photos for Comfort Double Room

Free minibar items, desk, laptop workspace, soundproofing

Comfort Double Room

10.0 out of 10
Exceptional
(2 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free Wi-Fi

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About this property

Grand Catalkaya Hotel

A restaurant, dry cleaning and laundry facilities are available at this hotel. Free buffet breakfast is provided, as well as free WiFi in public areas, free valet parking and a free manager's reception. Other amenities include a 24-hour front desk. Change of towels is available on request
Grand Catalkaya Hotel offers 80 accommodations with minibars (stocked with some free items) and complimentary bottles of water. This accommodation offers separate sitting areas. 40-inch LCD televisions come with satellite channels. Bathrooms include a shower with a rainfall showerhead, slippers and hairdryers.

Guests can surf the web using the complimentary wireless Internet access (speed: 100+ Mbps (good for 1–2 people or up to 6 devices)). Business-friendly amenities include desks and telephones. Housekeeping is offered on a daily basis and change of towels can be requested.

Our customers tell us that they enjoy the helpful staff at Grand Catalkaya Hotel. During your stay, you're just a quick walk from Rüstem Pasha Caravanserai. Features include free breakfast, free WiFi in public areas and free valet parking.
  • Free buffet breakfast served daily
  • Free Wi-Fi (speed: 100+ Mbps (good for 1–2 people or up to 6 devices))
  • Free valet parking and self-parking
  • Enjoy a bite to eat at the restaurant
  • Amenities include 2 meeting rooms, laundry facilities and a lift
  • Steps from Rüstem Pasha Caravanserai and 6 minutes on foot from Erzurum Citadel
  • Airport shuttle service available for a fee
There's a restaurant on site. Free breakfast is served daily, and guests can also enjoy a free nightly manager's reception. WiFi is free in public spaces. There are 2 meeting rooms available. An airport shuttle (available 24 hours) is available for a fee. The business-friendly Grand Catalkaya Hotel also features laundry facilities, dry cleaning/laundry services, and a lift. Self parking and valet parking are free.

Smoking is allowed in designated areas at this 3-star Erzurum hotel.

Guests are served a free buffet breakfast daily from 7:30 AM to 10:30 AM. The hotel hosts a free manager's reception daily.
Grand Catalkaya Hotel has a restaurant on site.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour return airport shuttle (surcharge)
  • Free secured, uncovered self parking on site
  • Free valet parking on site
  • Limited on-site valet and self parking
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast available daily 7:30 AM to 10:30 AM
  • A restaurant
  • Couples/private dining
  • Free daily manager's reception

Family friendly

  • High chair
  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities

Guest services

  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Proposal/romance packages

Business services

  • 2 meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Sign language-capable staff
  • Stair-free path to entrance
  • Valet for wheelchair-equipped vehicles
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk

More

  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shower
  • Slippers
  • Towels provided

Entertainment

  • 40-inch LCD TV with satellite channels

Food and drink

  • Free bottled water
  • Free minibar (limited items)

More

  • Desk
  • Heating
  • Laptop workspace
  • Mobile key entry
  • Phone
  • Separate sitting area
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: anytime
Contactless check-in and check-out are available

Check-out

Check-out before noon
Contactless check-out

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Grand Catalkaya Hotel

Children and extra beds

  • Children are welcome.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: TRY 100 per person (return)
  • Airport shuttle fee per child: TRY 35 (return), (from 5 to 12 years old)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher
Grand Catalkaya Hotel offers transfers from the airport (fees may apply). Please contact the property on the number on the booking confirmation with your arrival details prior to travel. Front desk staff will greet guests on arrival at the property.
Property Registration Number 2022-25-0064
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Pets and service animals are not allowed on site.

Property is also known as

Grand Çatalkaya Hotel
Grand Catalkaya Hotel Hotel
Grand Catalkaya Hotel Erzurum
Grand Catalkaya Hotel Hotel Erzurum

Grand Catalkaya Hotel Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 90 out of 151 reviews
Rating 8 - Good. 35 out of 151 reviews
Rating 6 - Okay. 10 out of 151 reviews
Rating 4 - Poor. 4 out of 151 reviews
Rating 2 - Terrible. 12 out of 151 reviews

8.4/10

Cleanliness

8.6/10

Staff & service

7.2/10

Amenities

8.2/10

Property conditions & facilities

Reviews

Verified

8/10 Good

Nagihan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing breakfast buffet.
Stayed 1 night in Sep 2024
Verified

10/10 Excellent

Kathleen

Liked: Cleanliness, staff & service
It is a very good cityhotel.
Stayed 2 nights in Sep 2023
Verified

10/10 Excellent

Enayatollah

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A good hotel at a reasonable price. Helpful staff. A good restaurant.
Stayed 1 night in Oct 2023
Verified

10/10 Excellent

N A

Liked: Cleanliness, staff & service, room comfort

Great breakfast

Pleasant stay. Great breakfast spread. Bathroom clean and functional but could do with some attention.
Stayed 2 nights in Jun 2023
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

For me the best hotel in Erzurum!

We liked everything, the hotel and its decorations, the colours of the corridors and the rooms, the paintings, the rooms itself, the heating in the bathroom, the generous give-aways, the best buffet ever in North-East Turkey and last but not least, the competent and helpful friendliness of the personal. Thank you, when nearby, we’ll come back.
Wall decoration
Stayed 1 night in Sep 2023
Verified

10/10 Excellent

Suzanne

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Within easy walking distance of the train station, castle and old town. Very friendly staff who spoke English. We went to the restaurant for dinner. Great service and food. Breakfast was incredible... for a start 13 different types of cheeses!! Room very clean and large.
Stayed 1 night in May 2024
Verified

8/10 Good

FARIBORZ

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was great and provided good service and assistance. The location is very convenient and close to city center. The only thing that took us by surprise was the cost of the laundry, nearly $11, which is extremely high even for Europe and the US!
Stayed 1 night in Oct 2023
Verified

10/10 Excellent

Barbara

Liked: Cleanliness, property conditions & facilities, room comfort

Lovely hotel

We had a lovely stay at this hotel. Very nice. Rooms lovely and kept very clean. The whole hotel smells lovely everywhere ( no smell of smoke) 👌 wonderful breakfast and very good choice. Nice staff. Very polite. Would highly recommend
Restaurant for breakfast
Reception
Reception
Stayed 10 nights in Feb 2023
Verified

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I had one night at the Grand hotel Catalkaya in Erzurum. I should have stayed for two nights. Erzurum is a very nice town to wander about in. The hotel is excellent value for money. I stayed there in summer, which I suppose is their off season. The room was great, the staff were professional and helpful. The Catalkaya has a great breakfast buffet with a large variety of dishes. It is one ofvthe nicest hotels I stayed in In Turkey.
Stayed 1 night in Jul 2023
Verified

10/10 Excellent

Samuel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall it‘s a very nice hotel, friendly staff, only a few know english though. They gave us different rooms than first assigned due to renovations.
Verified

10/10 Excellent

Leonid

Liked: Cleanliness, staff & service
Just one - it's very hot and when you open the window, from there caming very bed smell from another house.
Stayed 5 nights in Dec 2024
Verified

2/10 Terrible

Hashem

Disliked: Cleanliness, amenities, property conditions & facilities
No window small window to garage no air condition nobody talk English, dad smell in toilet. Dirty sheets and pillows,
Stayed 1 night in Jun 2025
Verified

6/10 Okay

Alirıza

Liked: Staff & service
Hijyen seviyesi tatmin edici değil. Çalışanlarla ilgili sorunumuz olmadı. Konumu merkezi. Kahvaltısı aşırı kötüydü.
Stayed 3 nights in Mar 2026
Verified

10/10 Excellent

Derman

Liked: Cleanliness, property conditions & facilities
Odalar gayet temiz ve düzenliydi
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Büsra

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
İyiydi
Stayed 1 night in Mar 2026
Verified

6/10 Okay

Mehmet

Liked: Cleanliness, staff & service
Perdelerden biri takılı değildi , yatak çökük eskiydi rahat yatılmadı , genel anlamda çarşaflar da eskiydi ama çalışanlar iyiydi ve temizlik de yeterliydi güzeldi , kahvaltı da gayet iyiydi
Stayed 3 nights in Mar 2026
Verified

10/10 Excellent

Sinan

Liked: Cleanliness, staff & service, amenities
Harikaaa
Stayed 3 nights in Feb 2026
Verified

10/10 Excellent

Elif Berfin

Liked: Cleanliness, staff & service, amenities
temizlik zayıf kahvaltı mükemmel
Stayed 1 night in Aug 2025
Verified

10/10 Excellent

Daghan

Liked: Cleanliness, staff & service, amenities
Muhteşem ilgiliki alakalı otel
Stayed 1 night in Nov 2025
Verified

8/10 Good

Alessandro

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Erzurumda 1 gece konakladığım bu otelde konum olarak çok memnun kaldım merkezi bir yerde, tren istasyonu havalanı ve Palandöken otobüslerinin kalkış noktasına sadece 500 metre falan otel odaları standart ne iyi çok kötü yani parasını hak ediyor ama kahvaltı için ayri bir parantez acmazsam. Haksızlık olur kahvaltıda inanılmaz çok seçenek vardı daha çok soğuk meze gibiydi ama bende harikuladeydi. Onun dışında çalışan arkadaşlar gayet samimi ve hoşgörülüydü bir daha gidersen.tekrar kalırmıyim kesinlikle evet parasını sonuna kadar hak ediyor biz çok memnun kaldık
Stayed 1 night in Oct 2025
Verified

8/10 Good

amelia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel centrico. Habitación grande, cómoda y limpia. Personal de recepción rápido en el check in. Desayuno muy variado y bueno. Cuenta con un restaurante con buena comida y camareros muy amables.
Stayed 2 nights in Sep 2025
Verified

10/10 Excellent

Olivier

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Très bel hôtel avec le meilleur buffet de la ville!
Stayed 1 night in Aug 2025
Verified

4/10 Poor

Verified traveller

Disliked: Cleanliness, property conditions & facilities, room comfort
Odaları son derece kirliydi yataklar veyastiklarda hep kıl ve saç vardı özensiz di ancak kahvaltilsri mukemmeldi
Stayed 1 night in Jul 2025
Verified

8/10 Good

Emanuele

Liked: Cleanliness, amenities, property conditions & facilities
Odore sgradevole in bagno. Lunga attesa per acqua calda in doccia
Stayed 2 nights in Jul 2025
Verified

8/10 Good

Muhammed

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Fiyata göre Erzurumdaki en iyi otel olabilir.

Müthiş bir Kahvaltı çeşidi var. Sadece kahvaltı için bile gidebilirsiniz. Temizlik ve yatak kalitesi iyiydi. Kaldığım oda küçük bir odaydı, kalmak isteyenlere önerim; müsait oda varsa daha büyük bir odada kalmaları. Bir de klima yoktu odamda. Galiba birkaç odada yok, daha önce büyük odada kaldım orada klima vardı. Girişte sormanızı öneririm. Personel ilgisi de çok iyi.
Stayed 1 night in Jun 2025