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Hotel Indigo Alishan by IHG

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Photo gallery for Hotel Indigo Alishan by IHG

A balcony with a wicker chair and a small table, overlooking a mountainous landscape.
A pool area with a modern design, including a unique light installation and a seating area with red chairs.
A modern bedroom with a large bed, a small table, and a TV. It features a wooden ceiling and large windows with a view of the countryside.
A modern lobby with a wooden floor, a reception desk, and seating areas.
A modern hotel with a covered entrance, outdoor seating area, and a well-lit facade at night.

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Parking included
  • Free Wi-Fi
  • Air-conditioning
  • Gym
  • Bar

Explore the area

View in a map
No. 20, Longtou, Alishan, Fanlu, Chiayi County, 621
  • Place, Longtouping
    ‪12 min walk‬
  • Place, Xiding Eryanping Trail Cloud Viewing Platform
    ‪12 min drive‬
  • Place, Xi Dong Alishan National Scenic Area
    ‪16 min drive‬
  • Airport, Chiayi (CYI)
    ‪85 min drive‬

Room options

View all photos for Suite, 2 Double Beds

A balcony with two wicker chairs and a small table, overlooking a mountainous landscape.

Suite, 2 Double Beds

  • Hill view
  • 50 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Double Beds
  • Free Wi-Fi

View all photos for Standard Room

A modern bedroom with a minimalist design, featuring a bed, a small desk, and a decorative wall piece.

Standard Room

10.0 out of 10
Exceptional
(1 review)
  • Hill view
  • 36 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Single Bed
  • Free Wi-Fi

View all photos for Standard Room, 2 Double Beds

A modern bedroom with a minimalist design, featuring a bed, a small desk, and a decorative wall piece.

Standard Room, 2 Double Beds

10.0 out of 10
Exceptional
(5 reviews)
  • Hill view
  • 36 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Double Beds
  • Free Wi-Fi

View all photos for Standard Room, 2 Double Beds, Accessible

A modern bedroom with a minimalist design, featuring a bed, a small desk, and a decorative wall piece.

Standard Room, 2 Double Beds, Accessible

  • Hill view
  • 36 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Double Beds
  • Free Wi-Fi

View all photos for Suite, 1 King Bed

A balcony with two wicker chairs and a small table, overlooking a mountainous landscape.

Suite, 1 King Bed

  • Hill view
  • 50 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

View all photos for Premium Room, 1 King Bed with Sofa bed

A modern hotel room with a large bed, a sofa, a small table, and a decorative wall piece.

Premium Room, 1 King Bed with Sofa bed

8.0 out of 10
Very good
(1 review)
  • Hill view
  • 43 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed
  • Free Wi-Fi

View all photos for Standard Room, 1 King Bed

A modern bedroom with a minimalist design, featuring a bed, a small desk, and a decorative wall piece.

Standard Room, 1 King Bed

10.0 out of 10
Exceptional
(4 reviews)
  • Hill view
  • 36 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Suite, 1 Bedroom

A modern living room with a sofa, ottoman, and coffee table, a large TV, and a view of mountains.

Suite, 1 Bedroom

10.0 out of 10
Exceptional
(1 review)
  • Hill view
  • 76 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

View all photos for Standard Room, 1 King Bed (Separate Bath Walk in Shower)

A modern bedroom with a minimalist design, featuring a bed, a small desk, and a decorative wall piece.

Standard Room, 1 King Bed (Separate Bath Walk in Shower)

8.0 out of 10
Very good
(1 review)
  • Hill view
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Standard Room, 2 Double Beds (Separate Bath Walk in Shower)

A modern bedroom with a minimalist design, featuring a bed, a small desk, and a decorative wall piece.

Standard Room, 2 Double Beds (Separate Bath Walk in Shower)

8.0 out of 10
Very good
(1 review)
  • Hill view
  • 1 bedroom
  • Sleeps 2
  • 2 Double Beds
  • Free Wi-Fi

View all photos for Standard Room, 1 King Bed, Mountain View

A modern bedroom with a minimalist design, featuring a bed, a small desk, and a decorative wall piece.

Standard Room, 1 King Bed, Mountain View

8.0 out of 10
Very good
(1 review)
  • Mountain view
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Standard Room, 2 Double Beds, Mountain View

A modern bedroom with a minimalist design, featuring a bed, a small desk, and a decorative wall piece.

Standard Room, 2 Double Beds, Mountain View

10.0 out of 10
Exceptional
(2 reviews)
  • Mountain view
  • 1 bedroom
  • Sleeps 2
  • 2 Double Beds
  • Free Wi-Fi

Room

  • Sleeps 4
  • Free Wi-Fi

Room

  • Sleeps 4
  • Free Wi-Fi

View all photos for 1 King Standard

Down duvets, free minibar, in-room safe, laptop workspace

1 King Standard

  • 35 sq m
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

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  • Breakfast included
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
4.4 out of 5, Excellent, 1,002 reviews
The price is €403
includes taxes & fees
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About this property

Hotel Indigo Alishan by IHG

A restaurant, a 24-hour fitness centre and a bar/lounge are available at this smoke-free hotel. Free WiFi in public areas and free self parking are also provided. Additionally, concierge services, dry cleaning and a 24-hour front desk are on-site. Housekeeping is available on request.
Hotel Indigo Alishan by IHG offers 84 air-conditioned accommodations, which are accessible via exterior corridors, and features free minibar items and minibars. Rooms open to furnished balconies. Each accommodation is individually furnished and decorated. Beds feature down duvets. A pillow menu is available. Flat-screen televisions are featured in guestrooms. Bathrooms include baths or showers with a rainfall showerhead, bathrobes, slippers and designer toiletries.

This Fanlu hotel provides complimentary wireless Internet access, with a speed of 50+ Mbps. Business-friendly amenities include laptop-compatible safes and telephones. Additionally, rooms include espresso makers and complimentary bottles of water. Change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include a 24-hour fitness centre.
During your stay at Hotel Indigo Alishan by IHG, you'll be within walking distance of Longtouping. Enjoy features like free WiFi in public areas and free self-parking, plus a restaurant.
  • Free Wi-Fi (speed: 50+ Mbps)
  • Free self-parking
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • On-site recreation includes a 24-hour gym
  • Just a 4-minute drive from Longtouping and 10 minutes from YuyupasTsou Cultural Park
There's a restaurant on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi. A 24-hour fitness centre, multilingual staff, and tour/ticket assistance are also featured at the luxury Hotel Indigo Alishan by IHG. Free self parking is available.

This Art Deco Fanlu hotel is smoke free.

Hotel Indigo Alishan by IHG has a restaurant on site.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 50+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Free secured, covered self parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking and van parking available

Food and drink

  • A bar/lounge
  • A restaurant

Things to do

  • 24-hour gym

Family friendly

  • In-room cot
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance

Outdoors

  • Garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 2 accessible parking spaces
  • Area rugs in public areas
  • Area rugs in room
  • Front entrance ramp
  • Hand-held showerhead
  • Hardwood flooring in public areas
  • Hardwood flooring in room
  • Height-adjustable showerhead
  • Lift
  • Portable shower seat
  • Smooth flooring in public areas
  • Thin carpet in public areas
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible van parking
  • Wheelchairs on site

More

  • 2 buildings
  • 8 floors
  • Art Deco architecture
  • Banquet hall
  • Built in 2023
  • Reception hall
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Down comforter
  • Free cot
  • Pillow menu

Bathroom

  • Bathtub or shower
  • Bidet
  • Designer toiletries
  • Dressing gowns
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • Flat-screen TV

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Espresso maker
  • Free bottled water
  • Free stocked minibar
  • Limited room service

More

  • Access via exterior corridors
  • Air conditioning
  • Connecting rooms available
  • Individual decor
  • Individual furnishings
  • Laptop workspace
  • Laptop-compatible safe
  • Phone
  • Soundproofed rooms
  • Window screens

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: anytime
Minimum check-in age - 20

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for TWD 2310.0 per night.
  • Free cots (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Rollaway bed fee: TWD 2310.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, mobile payments and cash
Mobile payment options include: Apple Pay and Samsung Pay
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system and a first aid kit
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
This property does not provide disposable personal items, such as combs, loofahs, shavers, nail files and shoe mitts
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Indigo Alishan By Ihg Fanlu
Hotel Indigo Alishan by IHG Hotel
Hotel Indigo Alishan by IHG Fanlu
Hotel Indigo Alishan an IHG Hotel
Hotel Indigo Alishan by IHG Hotel Fanlu

Hotel Indigo Alishan by IHG Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 71 out of 105 reviews
Rating 8 - Good. 23 out of 105 reviews
Rating 6 - Okay. 11 out of 105 reviews
Rating 4 - Poor. 0 out of 105 reviews
Rating 2 - Terrible. 0 out of 105 reviews

9.6/10

Cleanliness

9.4/10

Staff & service

9.2/10

Amenities

9.4/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

Ser Chuan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
wonderful stay.
Stayed 1 night in Mar 2026
Verified review

10/10 Excellent

Richard

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was spotlessly, clean, the pool and hot tub on the rooftop were wonderful, particularly when you watch the sunrise. The rooftop bartender was engaging and entertaining, very fun. The staff at check-in and check out efficient, kind, and delightful.
Rooftop bartender
Stayed 3 nights in Mar 2026
Verified review

10/10 Excellent

Lee

Liked: Cleanliness, staff & service, amenities
Friendly staffs provided excellent services.
Stayed 1 night in Nov 2025
Verified review

8/10 Good

Kelly

Liked: Cleanliness, staff & service
the service is excellent
Stayed 2 nights in Jan 2026
Verified review

8/10 Good

Brendon

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was a bit small, but new and clean. Front desk was very helpful, but the staff in the restaurant (breakfast) was not. Very good rooftop Mountain View.
Stayed 1 night in Mar 2026
Verified review

10/10 Excellent

Rosing

Liked: Cleanliness, staff & service, amenities
We like this hotel very new with good service
Stayed 2 nights in May 2025
Verified review

10/10 Excellent

Adrian

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff makes this property amazing - that are quick to respond to any questions or issues. Stayed on the 7th floor, great for views.
Stayed 2 nights in Sep 2025
Verified review

8/10 Good

Qiu

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
First of all, the room is very nice and clean. Prefer location for Alishan adventure. All the staffs are very friendly and sweet. However, there’s few things that happened with their customer services. I wish there’s better communication. After all, They did offered a small discount to made it up for me. Overall, I had good experience with my visit.
Stayed 1 night in Mar 2026
Verified review

10/10 Excellent

Yu Chen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nice for everything. You must come and visit firefly on April.
Stayed 1 night in Apr 2025
Verified review

10/10 Excellent

Daisy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing property near Alishan NP. Very friendly and helpful staff. Rooms are great and so is the breakfast. Would recommend staying here. All staff speaks English which isn't common in this area.
Stayed 1 night in Nov 2024
Verified review

10/10 Excellent

Samantha

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel is very clean and it has the best viewing deck for the famous Alishan sunrise. The food is good and the staffs are great. Don’t miss the heated pool up on the roof, the view is breathtaking.
Stayed 1 night in Dec 2023
Verified review

8/10 Good

Bronson

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good accommodation option at Alishan

Friendly customer service and hotel Manager. Good resting area in Alishan. Rooftop is good for sunrise and sunset view.
Stayed 1 night in Dec 2024
Verified review

10/10 Excellent

Elaine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing service! Great choice of tableware- Luzerne 😍
Stayed 3 nights in May 2025
Verified review

8/10 Good

Taylor

Liked: Cleanliness, staff & service, property conditions & facilities
Buffet is super expensive
Stayed 2 nights in Nov 2024
Verified review

10/10 Excellent

Feefoon

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
New and clean property. Friendly staffs. Mid way to Alishan. Bus stop right outside the hotel. Luxury stay at Alishan area.
Stayed 2 nights in Jul 2023
Verified review

10/10 Excellent

Athan

Liked: Cleanliness, staff & service, property conditions & facilities
The service and view was very amazing. These are the most enjoyable things for us. Even though the way to get there is not really convenient from the airport, after my girlfriend and I experienced staying in the hotel, we will still consider the hotel which is still our first choice to stay. Since we did not go to Alishan national forest this time, we are deciding to go back with the same staying place. Everything is prefect to us. We hope they can keep it like that since we want to enjoy
Stayed 1 night in May 2025
Verified review

8/10 Good

Janet

Liked: Cleanliness, amenities, property conditions & facilities
The service was over the top amazing! The hotel is beautiful and has everything you need. My only suggestion to the hotel is to please offer more choices for food. You have to spend almost $300 (Canadian) for dinner for two as there is no a la carte menu, it’s a set price and you choose your main, and have a buffet sides - or you can eat up at the rooftop bar, but it’s so limited. Why not have a proper menu you can order whatever you want. Many people on the shuttle were also commenting on this and if you read the reviews, people were eating at the 7-11 as there aren’t many choices around there. Other than that, excellent five stars to this hotel and I highly recommend for a lovely stay with interesting programs like tea leaf rolling and a nature hike, yoga and more!
Stayed 2 nights in Nov 2025
Verified review

10/10 Excellent

chia-an

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
One of the most comfortable hotel we stay. Very clean, spacious and unique design. Bed is on the firmer side, water pressure is good for both rain and hand held styl shower. It’s got Nesspreso coffee machine, oolong tea, soft drink and beer no extra charge. Staff Autumn is very friendly and help us with luggages and show us around like a family. Breakfast buffet and diner main course meal with buffet are phenomenal. Love the infinite pool on the roof top where we watch stars and sun rise. We took bus from Chiayi train station and bus stop is right in front of the hotel. Definitely will come back again when we visit Alishan.
Stayed 1 night in Dec 2024
Verified review

8/10 Good

Celine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
outside view from my room not very nice cause we can see the metal rooftop and doesn't private for clients if we open all the curtain. need to add more facilities, like Spa, Yuka... for food, need to be diversification...
Stayed 2 nights in Sep 2023
Verified review

8/10 Good

Jane

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The roof top service for viewing the sun up was the best if you are lucky the sky is clear. The room is very nice and new but space usage is not smart. The bath room is huge but no tub. And the bath room barrier with living space is see through so not so much privacy.
Stayed 2 nights in Aug 2024
Verified review

10/10 Excellent

Kuo Yi

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
飯店客房舒適也很乾淨，停車場就在樓下前台員工很友善，最重要的是樓頂就可以看日出，只是距離阿里山森林遊樂區有一個小時車程，有點遠
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Yang Chao

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
客房乾淨 山景漂亮停車便利 員工服務親切且具專業性 是值得推薦的旅館
Stayed 1 night in Apr 2026
Verified review

6/10 Okay

LILIANA

Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
El parque nacional está lejos y el shuttle del hotel está condicionado a reservas previas y tiene muy pocos lugares, insuficientes para los huéspedes. En 3 días, no pudimos tomar ninguno y no dan otras opciones.
Stayed 2 nights in Mar 2026
Verified review

10/10 Excellent

Wan Chen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
員工熱情 客房乾淨 唯一美中不足是飯店內的味道不知道是通風不好 不太好聞
Stayed 1 night in Mar 2026
Verified review

10/10 Excellent

CHUAN YI

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
停車方便且停車格算滿大的很好停！飯店設施也都很新維護的很好！飯店也有提供非常多的免費活動供住客參與非常棒！早晚餐也都非常有水準好吃！員工服務非常棒～又細心又貼心～都會主動關心住客～情緒價值也給得很高～
頂樓酒吧調酒非常有水準！！👍
清晨可至頂樓觀看日出，且現場會提供熱可可以及小可頌❤️
Stayed 2 nights in Feb 2026