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Holiday Inn Express Bluffton Inn And Suites by IHG

Property class: 2.5

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Photo gallery for Holiday Inn Express Bluffton Inn And Suites by IHG

In-room safe, desk, blackout curtains, iron/ironing board
Room amenity
In-room safe, desk, blackout curtains, iron/ironing board
Room amenity
In-room safe, desk, blackout curtains, iron/ironing board

Reviews

8.4 out of 10
Very good

Popular amenities

  • Pool
  • Pet-friendly
  • Parking included
  • Free Wi-Fi
  • Restaurant

Explore the area

View in a map
117 Commerce Lane, Bluffton, OH, 45817
  • Place, Bluffton University
    ‪3 min drive‬
  • Place, Sauder Visual Arts Center
    ‪3 min drive‬
  • Place, Indian Lake
    ‪41 min drive‬

Room options

Premium Room

  • Sleeps 2
  • 1 Single Bed

Standard Room

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 2
  • 1 Single Bed

View all photos for Suite, 1 Bedroom

Suite, 1 Bedroom | In-room safe, desk, blackout curtains, iron/ironing board

Suite, 1 Bedroom

  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 Bedroom, Mobility Accessible (Communications)

Combined shower/bathtub, hair dryer, towels

Suite, 1 Bedroom, Mobility Accessible (Communications)

8.0 out of 10
Very good
(2 reviews)
  • Sleeps 2
  • 1 King Bed

Standard Room, 1 King Bed, Mobility Accessible, Non Smoking (Communications)

8.0 out of 10
Very good
(1 review)
  • Sleeps 2
  • 1 King Bed

Standard Room, 1 King Bed

8.0 out of 10
Very good
(12 reviews)
  • Sleeps 2
  • 1 King Bed

Suite, 1 King Bed

8.0 out of 10
Very good
(1 review)
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds

Standard Room, 2 Queen Beds | In-room safe, desk, blackout curtains, iron/ironing board

Standard Room, 2 Queen Beds

9.0 out of 10
Wonderful
(14 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds, Mobility Accessible, Non Smoking (Communications)

Combined shower/bathtub, hair dryer, towels

Standard Room, 2 Queen Beds, Mobility Accessible, Non Smoking (Communications)

8.0 out of 10
Very good
(1 review)
  • Sleeps 4
  • 2 Queen Beds

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About this property

Holiday Inn Express Bluffton Inn And Suites by IHG

Along with an indoor pool, this smoke-free hotel has coffee/tea in a common area and a business centre. Free buffet breakfast, free WiFi in public areas and free self parking are also provided. Additionally, dry cleaning, laundry facilities and a 24-hour front desk are on-site. Housekeeping is available on request.
Holiday Inn Express Bluffton Inn And Suites by IHG offers 65 air-conditioned accommodations with a safe and coffee/tea makers. Televisions come with satellite channels. Full-sized fridge/freezers and microwaves are provided. Bathrooms include a combined bath/shower unit and hairdryers.

Guests can surf the web using the complimentary wireless Internet access (speed: 500+ Mbps (good for 6+ people or 10+ devices)). Business-friendly amenities include desks and desk chairs; free local calls are provided (restrictions may apply). Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is offered on a daily basis and change of towels can be requested. Housekeeping is provided on request.

Recreational amenities at the hotel include an indoor pool.
Our customers tell us that they can't get enough of the helpful staff at Holiday Inn Express Bluffton Inn And Suites by IHG. During your stay, you'll be close to Sauder Visual Arts Center. Features include free breakfast, free WiFi in public areas and free self-parking.
  • Free buffet breakfast offered
  • Free Wi-Fi (speed: 500+ Mbps (good for 6+ people or 10+ devices))
  • Free self-parking
  • Take a swim in the indoor pool
  • Amenities include free newspapers in reception, a front desk safe and a business centre
  • Guests have great things to say about the helpful staff and the clean guestrooms
  • Just a 3-minute drive from Bluffton University and a few minutes from Sauder Visual Arts Center
  • Dogs welcome for a fee
WiFi is free in public spaces. Business amenities include a business centre and meeting rooms. Free breakfast is available. An indoor pool, a vending machine, and multilingual staff are also featured at the business-friendly Holiday Inn Express Bluffton Inn And Suites by IHG. Free self parking is available.

This Bluffton hotel is smoke free.

Guests are served a free buffet breakfast.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 500+ Mbps (good for 6+ people or 10+ devices)
  • Available in some public areas: Free WiFi

Parking and transport

  • Free uncovered self parking on site
  • Limited on-site self parking

Food and drink

  • Free buffet breakfast
  • Coffee and tea in common areas

Things to do

  • Indoor pool

Family friendly

  • In-room cot
  • In-room full-sized refrigerator/freezer
  • In-room microwave
  • Indoor pool
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Safe at front desk
  • Vending machine

Guest services

  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • Business centre
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Grab bar in shower
  • Handrails in stairways
  • Lift
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)

More

  • 3 floors
  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • Satellite channels

Food and drink

  • Coffee/tea maker
  • Full-sized refrigerator/freezer
  • Microwave

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Free local calls
  • Iron/ironing board
  • Safe
  • Window screens

Policies

Check-in

Check-in time starts at 3 PM
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age - 18

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.

Access methods

Staffed front desk

Pets

  • Pets: USD 25 per pet, per night
  • Only dogs are allowed
  • Maximum 2 (weight limit: 30 lb per pet)
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 18 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 25 per pet, per night
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Pool access available from 9:00 AM to 9:00 PM
  • Children aged 18 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Holiday Inn Express Bluffton Inn And Suites by IHG Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 201 out of 456 reviews
Rating 8 - Good. 166 out of 456 reviews
Rating 6 - Okay. 49 out of 456 reviews
Rating 4 - Poor. 25 out of 456 reviews
Rating 2 - Terrible. 15 out of 456 reviews

8.8/10

Cleanliness

8.8/10

Staff & service

7.8/10

Amenities

8.2/10

Property conditions & facilities

Reviews

6/10 Okay

Caleb

Travelled with partner
Liked: Cleanliness, amenities
Disliked: Property conditions & facilities
The room was acceptable. Upon arriving at the hotel, however, I was greatly dismayed by the gaping hole in the front of the building covered by multiple tarps. After discovering that the front entrance was being renovated during my stay, the innkeeper cordially invited me to the grungy side door, where I stood in the freezing cold for no less than 2 minutes waiting for her to unlock it. The hotel was fairly empty (being in the highly traveled town of Bluffton, OH), and so we enjoyed a fairly quiet stay. I'm sure you will have a more positive experience than we did if you happen to schedule your stay after the gaping hole is mended. Cheers.
Stayed 2 nights in Dec 2025

10/10 Excellent

Shifferly Road Band

Stayed 1 night in Dec 2025

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities
The hotel was recently purchased by Holiday Inn and is being refurbished. Our room was exceptionally clean with new carpet and bathroom. Bed were great. Very nice experience.
Stayed 1 night in Dec 2025

10/10 Excellent

Angel Marie, Okinawa

Stayed 1 night in Dec 2025

8/10 Good

Andrew

Stayed 1 night in Dec 2025

10/10 Excellent

Sylvia

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our bed was very comfortable and room clean. Breakfast was standard eggs, sausage & biscuits & gravy & waffle option. Renovations still going on in pool & some areas, but not a factor in our stay. We would stay again if back in the area.
Stayed 1 night in Dec 2025

6/10 Okay

Teresa

Travelled with partner
Liked: Cleanliness
The room was clean, but the bathroom had an extremely loud fan. The toilet seemed to have issues flushing at times. The TV was not easy to work without instructions which i had to call the front desk for. Apparently, it has been under renovation for about a year and workmanship is not the best. Staff tends to be scarce. Bed was good.
Stayed 1 night in Dec 2025

10/10 Excellent

Jennifer

Stayed 1 night in Nov 2025

10/10 Excellent

Jared

Liked: Cleanliness, staff & service, amenities
The room was great... Breakfast was surprisingly good
Stayed 2 nights in Nov 2025

6/10 Okay

Terry

Travelled with family, Travelled with group
Liked: Cleanliness
Disliked: Amenities
Somewhat
Stayed 1 night in Nov 2025

6/10 Okay

Christine

Liked: Cleanliness
Disliked: Amenities
The lights of the suite i stayed in did not work, no bed side lights, no light came on when you entered. The outlets on the bedside did not wokk, the only lights outlets that worked bathroom and desk lamp. Because I checked in late I was "ok" with it but completely disappointed.
Stayed 1 night in Nov 2025

2/10 Terrible

Ashley

Stayed 1 night in Nov 2025

8/10 Good

anthony

Travelled with family
Liked: Cleanliness, staff & service, amenities
Building was being worked on so there were some inconviences but room was very nice and efficient. Good location. Not far from Ohio Northern University where we had various events to attend over the weekend. Had issues with billing but I think that was more of a hotels.com issue. Staff were pleasant. Caveat: Make sure you enter at the road alongside the gas station or you will be going to the wrong place and have to turn around. They make it difficult to determine which is the right road. Sounds weird but not only did we go onto two different roads that looked like they were the correct entrance but were not but we also saw others do the same thing. PITA. Especially at night.
Stayed 3 nights in Oct 2025

8/10 Good

Dennis

Liked: Amenities
Clean room
Stayed 2 nights in Oct 2025

10/10 Excellent

Terri

Travelled with family
Liked: Cleanliness, staff & service, amenities
Check-in/out was easy, facility/rooms were clean, staff were responsive to our needs.
Stayed 1 night in Oct 2025

8/10 Good

Melissa

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Room was clean and comfortable, hotel was under renovation, pool closed,
Stayed 1 night in Oct 2025

4/10 Poor

Kathryn

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort

Double Billed

I prepaid to book the room through your site and when I checked in they charged me again. There was no urgency of refunding the money and had I not had a “cushion” of money it could have put me in a bad spot being so far from home. They double charged my son’s account as well. They were friendly but I just feel like there should be a system in place to avoid being double charged.
Stayed 1 night in Oct 2025

10/10 Excellent

Ronald

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The room was very clean. The breakfast was very good. No complaints.
Stayed 2 nights in Oct 2025

10/10 Excellent

Vanessa

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2025

10/10 Excellent

Deborah

Under renovation, but still functioning well.
Stayed 2 nights in Oct 2025

8/10 Good

Sergio

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Under construction
Stayed 2 nights in Oct 2025

8/10 Good

Karl

Liked: Staff & service
Everything was ok. Construction, so understandable. Staff was great. Breakfast was good, esp waffles. Didn't care for wrapped pastries. Toilet seats too low.
Stayed 2 nights in Oct 2025

10/10 Excellent

Mary Ellen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Currently the hotel is going through a renovation. The new rooms are very clean and neat. They’re still working on some of the open common areas, but I think overall the hotel is going to be very nice when it’s finished.
Stayed 1 night in Oct 2025

8/10 Good

Beverly

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy check in. They are remodeling, we had a very nice room. Breakfast was good. Would stay there again.
Stayed 1 night in Sep 2025

10/10 Excellent

Abby

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Sep 2025

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