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Tru By Hilton Flagstaff

2.5 star property

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Photo gallery for Tru By Hilton Flagstaff

Exterior
Exterior
Lobby
Snack bar
Fitness facility

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Pool
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning

Explore the area

View in a map
3451 S Lake Mary Road Building B, Flagstaff, AZ, 86005
  • Place, Northern Arizona University
    ‪15 min walk‬
  • Place, Flagstaff Extreme
    ‪17 min walk‬
  • Place, Walkup Skydome
    ‪3 min drive‬
  • Airport, Flagstaff, AZ (FLG-Flagstaff Pulliam Field)
    ‪5 min drive‬

Room options

View all photos for Room, 1 King Bed

Hypo-allergenic bedding, desk, laptop workspace, blackout curtains

Room, 1 King Bed

9.6 out of 10
Exceptional
(20 reviews)
  • 27 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible (Hearing)

Hypo-allergenic bedding, desk, laptop workspace, blackout curtains

Room, 1 King Bed, Accessible (Hearing)

  • 27 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds

Room, 2 Queen Beds | Hypo-allergenic bedding, desk, laptop workspace, blackout curtains

Room, 2 Queen Beds

10.0 out of 10
Exceptional
(9 reviews)
  • 27 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Accessible (Mobility, Hearing, Roll-In Shower)

Hypo-allergenic bedding, desk, laptop workspace, blackout curtains

Room, 2 Queen Beds, Accessible (Mobility, Hearing, Roll-In Shower)

10.0 out of 10
Exceptional
(1 review)
  • 46 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Accessible (Hearing)

Hypo-allergenic bedding, desk, laptop workspace, blackout curtains

Room, 2 Queen Beds, Accessible (Hearing)

10.0 out of 10
Exceptional
(1 review)
  • 27 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Accessible, Bathtub

Hypo-allergenic bedding, desk, laptop workspace, blackout curtains

Room, 1 King Bed, Accessible, Bathtub

  • 46 sq m
  • Sleeps 2
  • 1 King Bed

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Lobby
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  • Breakfast included
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4.6 out of 5, Wonderful, 2,591 reviews
The price is €94
includes taxes & fees
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About this property

Tru By Hilton Flagstaff

An indoor pool, a restaurant and a fitness centre are available at this hotel. Free buffet breakfast and free WiFi in public areas are also provided. Other amenities include a bar/lounge, coffee/tea in a common area and a microwave in a common area. Housekeeping is available on request.
Tru By Hilton Flagstaff offers 91 accommodations with a hairdryer and an iron/ironing board. 55-inch flat-screen televisions come with cable channels and Netflix. Bathrooms include a hydromassage showerhead and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access (speed: 250+ Mbps (good for 3–5 people or up to 10 devices)). Business-friendly amenities include desks, desk chairs and telephones. Hypo-allergenic bedding, change of towels and change of bedsheets can be requested. Housekeeping is provided on request.

Recreational amenities at the hotel include an indoor pool and a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

During your stay at Tru By Hilton Flagstaff, you'll be within walking distance of Northern Arizona University. You'll find features such as free breakfast and free WiFi in public areas, plus an indoor pool. Some of the pet-friendly amenities that this property offers include food and water bowls and an off-lead area.
  • Free buffet breakfast served daily
  • Free Wi-Fi (speed: 250+ Mbps (good for 3–5 people or up to 10 devices))
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Self-parking and Motorhome/coach/lorry parking available for a fee
  • Take a swim in the indoor pool
  • Amenities include a front desk safe, a gift shop and laundry facilities
  • On-site recreation includes a gym
  • Just a 2-minute drive from Flagstaff Extreme and a few minutes from Riordon Mansion
  • Cats and dogs welcome for a fee
  • Pet-friendly amenities are available, including food and water bowls and an off-lead area
Tru By Hilton Flagstaff offers its guests an indoor pool and a fitness centre. There's a restaurant on site. You can enjoy a drink at the bar/lounge. Free breakfast is served daily. Public spaces have free WiFi.

Barbecue grills, an arcade/games room, and gift shops/newsstands are also featured at the business-friendly Tru By Hilton Flagstaff. Parking is available for a fee.

Smoking is allowed in designated areas at this Flagstaff hotel.

Guests are served a free buffet breakfast on weekdays from 6:00 AM to 9:00 AM and at the weekend from 7:00 AM to 10:00 AM.
The Pines Bar & Bistro – This restaurant only serves dinner. Guests can enjoy drinks at the bar. Happy hour is offered.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 250+ Mbps (good for 3–5 people or up to 10 devices)
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Uncovered parking on site (USD 7 per day; includes in/out privileges)
  • RV/bus/lorry parking (surcharge) on site
  • Limited on-site self parking
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast available 6:00 AM to 9:00 AM on weekdays and 7:00 AM to 10:00 AM on weekends
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas

Restaurants on site

  • The Pines Bar & Bistro

Things to do

  • Arcade/game room
  • Games
  • Gym
  • Indoor pool
  • TV in common areas

Family friendly

  • Arcade/game room
  • Indoor pool
  • Laundry facilities
  • Mini-fridge

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Shared microwave
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping on request

Business services

  • Coworking space

Outdoors

  • Barbecue grill
  • Firepit
  • In a nature reserve
  • Outdoor furniture
  • Picnic area

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 6 accessible parking spaces
  • Assistive listening devices
  • Braille/raised signage
  • Hardwood flooring in public areas
  • Hardwood flooring in room
  • Lever door handles
  • Lift (107 centimetre wide door)
  • Stair-free path to entrance
  • Tile flooring in public areas
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible bathroom vanity (86 centimetre high)
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk (84 centimetre high)
  • Wheelchair-accessible restaurant
  • Wheelchairs on site

More

  • 1 building
  • 4 floors
  • At least 80% lighting from LEDs
  • Built in 2025
  • Communal living room
  • Designated smoking areas (fines apply)
  • Double-glazed windows
  • Fireplace in lobby
  • Traditional architecture

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Hypo-allergenic bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Hydromassage showerhead
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 55-inch flat-screen TV with cable channels
  • Netflix
  • Streaming services

Food and drink

  • Limited room service
  • Mini-fridge

More

  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Connecting rooms available
  • Desk
  • Desk chair
  • Eco-friendly toiletries
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • Mobile key entry
  • Phone
  • Recycling
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: midnight
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM
Contactless check-out

Special check-in instructions

Guests will receive smart lock details
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation
Guests are required to download the property's Hilton Honors mobile app before check-in
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification, and other arrangements must be coordinated with the property prior to arrival
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk, smart lock

Pets

  • Pets: USD 75 per accommodation (varies based on length of stay)
  • Only dogs and cats are allowed
  • Maximum 2 (weight limit: 100 lb per pet)
  • Food and water bowls and an off-lead area are available
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 50 per accommodation, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Uncovered self-parking fee: USD 7 per day (in/out privileges)
  • Pet fee: USD 75 per accommodation (varies based on length of stay)
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Cashless transactions are available
Safety features at this property include a fire extinguisher and a smoke detector
Guests arriving after midnight must make advance arrangements by contacting the property using the information on the booking confirmation. Front desk staff will greet guests on arrival at the property. Guests are required to download the property's Hilton Honors mobile app before check-in. The credit card used when booking the reservation must be presented by the cardholder at check-in along with matching photo ID. Other arrangements must be coordinated with the property prior to arrival.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Pool access available from 8:00 AM to 10:00 PM
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Tru By Hilton Flagstaff Hotel
Tru By Hilton Flagstaff Flagstaff
Tru By Hilton Flagstaff Hotel Flagstaff

Tru By Hilton Flagstaff Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 191 out of 259 reviews
Rating 8 - Good. 36 out of 259 reviews
Rating 6 - Okay. 14 out of 259 reviews
Rating 4 - Poor. 9 out of 259 reviews
Rating 2 - Terrible. 9 out of 259 reviews

9.8/10

Cleanliness

9.6/10

Staff & service

9.2/10

Amenities

9.6/10

Property conditions & facilities

Reviews

10/10 Excellent

Luis

Stayed 1 night in Dec 2025

2/10 Terrible

Marney

Disliked: Cleanliness, staff & service, amenities
Stayed 1 night in Dec 2025

10/10 Excellent

Frank

Liked: Cleanliness, staff & service, amenities
Room very clean and stocked. Friendly staff and our dogs were allowed.
Stayed 1 night in Dec 2025

10/10 Excellent

Maria Rosanna

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great service and hotel ambiance
Stayed 1 night in Dec 2025

6/10 Okay

Sherwin

Travelled with family
Liked: Cleanliness, staff & service
Hot water in room 304. All else is amazing
Stayed 2 nights in Dec 2025

8/10 Good

Peggy

Liked: Cleanliness, amenities, property conditions & facilities
Rooms were fine, had something making noise we think was the refrigerator. Bed was super comfy. Did not eat the free breakfast which was a bummer.
Stayed 1 night in Dec 2025

10/10 Excellent

Jeanne Marie

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Was a great stay. Very convenient and friendly staff.
Stayed 1 night in Dec 2025

10/10 Excellent

Cornel

Liked: Cleanliness, amenities, property conditions & facilities
All
Stayed 1 night in Dec 2025

10/10 Excellent

Allisea

Stayed 1 night in Dec 2025

10/10 Excellent

Francine

Stayed 1 night in Dec 2025

10/10 Excellent

Adam

Liked: Cleanliness, staff & service, property conditions & facilities
One of the better hotels I've stayed at recently. Really enjoyed the lobby layout, and the rooms were nice, clean, and well appointed. Overall an excellent choice.
Stayed 1 night in Dec 2025

4/10 Poor

Robert

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
No hot water in shower or sink I reported to front desk at 4 am my wife took a cold shower, not happy with this stay.
Stayed 1 night in Dec 2025

8/10 Good

Arnett

Stayed 1 night in Dec 2025

10/10 Excellent

Stephanie

Stayed 1 night in Nov 2025

10/10 Excellent

Allen

Stayed 1 night in Dec 2025

10/10 Excellent

Lemanuel

Liked: Cleanliness, amenities, property conditions & facilities
Clean, staff was nice.
Stayed 1 night in Dec 2025

8/10 Good

Michael

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2025

4/10 Poor

Rebecca

Liked: Cleanliness, property conditions & facilities
Hotel charged $86 for a pet fee that was not shown when I booked the room. I would not have booked at that hotel had a known. They also charge for parking which seems very strange when they have a large out I. The open lot on the property.
Stayed 1 night in Dec 2025

10/10 Excellent

Sai

Stayed 1 night in Nov 2025

10/10 Excellent

Linda

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Water in shower was Luke warm at best. Disappointed with shower. Stay was excellent and breakfast was good.
Stayed 1 night in Dec 2025

10/10 Excellent

Kevin

Liked: Cleanliness, staff & service, amenities
Everything went perfectly
Stayed 1 night in Dec 2025

4/10 Poor

Jeanne

Liked: Cleanliness, staff & service
Door lock made a noise all night long. Highway noise. Rooms have no sound proofing.
Stayed 1 night in Dec 2025

8/10 Good

Sharon

Stayed 1 night in Dec 2025

6/10 Okay

Tiffany

Stayed 2 nights in Nov 2025

8/10 Good

Ismael

Liked: Cleanliness, property conditions & facilities
Clean room
Stayed 1 night in Nov 2025