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Holiday Inn Express & Suites Florence I-95 & I-20 Civic Ctr by IHG

2.5 star property

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Photo gallery for Holiday Inn Express & Suites Florence I-95 & I-20 Civic Ctr by IHG

Relax by the pool, surrounded by comfortable seating and tranquil surroundings.
Experience the contemporary lobby with a reception area, seating, and complimentary breakfast.
Two large beds with white linens, a flat-screen TV, and a desk with a chair, set against a neutral-toned backdrop.
Stunning hotel entrance with a large canopy supported by white columns, set amidst beautifully maintained gardens.
Enjoy a diverse selection of dishes at our buffet, featuring turkey sausage and other savory options.

Popular amenities

  • Housekeeping
  • Gym
  • Laundry

Explore the area

Map
3440 W Radio Dr, Florence, SC, 29501-7812
  • Florence Civic Center
    ‪8 min walk‬
  • Magnolia Mall
    ‪13 min walk‬
  • Mcleod Regional Medical Center
    ‪9 min drive‬
  • Florence, SC (FLO-Florence Regional)
    ‪14 min drive‬

Room options

View all photos for Standard Room, 1 King Bed, Accessible (Communications, Mobil, Roll-In Shower)

1 bedroom, in-room safe, desk, iron/ironing board

Standard Room, 1 King Bed, Accessible (Communications, Mobil, Roll-In Shower)

9.6 out of 10
Exceptional
(5 reviews)
  • 28 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 2 Queen Beds

1 bedroom, in-room safe, desk, iron/ironing board

Suite, 2 Queen Beds

9.2 out of 10
Wonderful
(7 reviews)
  • 28 sq m
  • Sleeps 6
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Accessible (Communications, Mobility, Access Tub)

1 bedroom, in-room safe, desk, iron/ironing board

Standard Room, 1 King Bed, Accessible (Communications, Mobility, Access Tub)

7.0 out of 10
Good
(2 reviews)
  • 28 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed, Accessible (Communications, Mobility, Access Tub)

Suite, 1 King Bed, Accessible (Communications, Mobility, Access Tub) | 1 bedroom, in-room safe, desk, iron/ironing board

Suite, 1 King Bed, Accessible (Communications, Mobility, Access Tub)

  • 28 sq m
  • Sleeps 5
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Accessible (Communications, Mobility, Access Tub)

Standard Room, 2 Queen Beds, Accessible (Communications, Mobility, Access Tub) | 1 bedroom, in-room safe, desk, iron/ironing board

Standard Room, 2 Queen Beds, Accessible (Communications, Mobility, Access Tub)

8.8 out of 10
Excellent
(13 reviews)
  • 28 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 King Bed with Sofa bed (Extra Floor Space)

Suite, 1 King Bed with Sofa bed (Extra Floor Space) | 1 bedroom, in-room safe, desk, iron/ironing board

Suite, 1 King Bed with Sofa bed (Extra Floor Space)

8.6 out of 10
Excellent
(7 reviews)
  • 28 sq m
  • Sleeps 5
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Standard Room, 1 King Bed

1 bedroom, in-room safe, desk, iron/ironing board

Standard Room, 1 King Bed

9.2 out of 10
Wonderful
(52 reviews)
  • 28 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room

Standard Room | 1 bedroom, in-room safe, desk, iron/ironing board

Standard Room

10.0 out of 10
Exceptional
(1 review)
  • 28 sq m
  • Sleeps 2
  • 1 Single Bed

View all photos for Standard Room, 2 Queen Beds

Standard Room, 2 Queen Beds | 1 bedroom, in-room safe, desk, iron/ironing board

Standard Room, 2 Queen Beds

9.2 out of 10
Wonderful
(50 reviews)
  • 28 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 King Bed with Sofa bed

Suite, 1 King Bed with Sofa bed | 1 bedroom, in-room safe, desk, iron/ironing board

Suite, 1 King Bed with Sofa bed

8.8 out of 10
Excellent
(9 reviews)
  • 28 sq m
  • Sleeps 5
  • 1 King Bed and 1 Double Sofa Bed

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About this property

Holiday Inn Express & Suites Florence I-95 & I-20 Civic Ctr by IHG

Hotel in Florence with free breakfast and 24-hour fitness centre
This smoke-free hotel features an indoor pool, a 24-hour fitness centre and a 24-hour business centre. Free buffet breakfast, free WiFi in public areas and free self parking are also provided. Other amenities include Access to hot tub, coffee/tea in a common area and dry cleaning.
Holiday Inn Express & Suites Florence I-95 & I-20 Civic Ctr by IHG offers 87 air-conditioned accommodations with a safe and free newspapers. 37-inch LCD televisions come with premium cable channels. Fridges, microwaves and coffee/tea makers are provided. Bathrooms include baths or showers and hairdryers.

Guests can surf the web using complimentary wired and wireless Internet access. Business-friendly amenities include desks along with free local calls (restrictions may apply). Housekeeping is provided on a daily basis.

An indoor pool and Access to hot tub are on site. Other recreational amenities include a 24-hour fitness centre.
The free breakfast at Holiday Inn Express & Suites Florence I-95 & I-20 Civic Ctr by IHG gets high marks from our customers. During your stay, you're just a quick walk from Regal Swamp Fox. Enjoy features like free WiFi in public areas and free self-parking, plus an indoor pool.
  • Free buffet breakfast offered
  • Free WiFi
  • Free self-parking
  • Take a swim in the indoor pool or soak in the hot tub
  • Amenities include free newspapers in reception, a front desk safe and a 24-hour business centre
  • On-site recreation includes a 24-hour gym
  • Guests have great things to say about the breakfast and the helpful staff
  • Within a 10-minute walk of Regal Swamp Fox and Florence Civic Center
Holiday Inn Express & Suites Florence I-95 & I-20 Civic Ctr by IHG offers its guests an indoor pool, Access to hot tub, and a 24-hour fitness centre. Public spaces have free WiFi. There's an onsite 24-hour business centre. Free breakfast is available. Multilingual staff, gift shops/newsstands, and coffee/tea in common area are also featured at the business-friendly Holiday Inn Express & Suites Florence I-95 & I-20 Civic Ctr by IHG. Free self parking is available.

This Florence hotel is smoke free.

Guests are served a free buffet breakfast.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site

Food and drink

  • Free buffet breakfast
  • Coffee and tea in common areas

Things to do

  • 24-hour gym
  • Hot tub
  • Indoor pool

Family friendly

  • Free cot
  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Laundry facilities
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • 24-hour business centre

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Wheelchair accessible (may have limitations)

More

  • 1 building
  • 3 floors
  • At least 10% of profits reinvested in community and sustainability
  • No plastic drinking straws
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Free cot
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathtub or shower
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 37-inch LCD TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Free daily newspapers
  • Free local calls
  • Iron/ironing board
  • Safe

Policies

Check-in

Check-in time starts at 4:00 PM
Express check-in available
Minimum check-in age - 21

Check-out

Check-out before 11:00 AM
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 8.0 per night.
  • Free cots (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Rollaway bed fee: USD 8.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher and a smoke detector
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Pool access available from 9 AM to 10 PM
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Holiday Inn Ex FLORENCE I-95 I-20 CIVIC CTR
Holiday Inn Ex Hotel FLORENCE I-95 & I-20 CIVIC CTR
Holiday Inn Ex Hotel Florence I-95 I-20 Civic Ctr
Holiday Inn Ex Hotel I-20 Civic Ctr
Holiday Inn Ex I-20 Civic Ctr
Holiday Inn Ex Hotel Suites FLORENCE I 95 I 20 CIVIC CTR
Ex Florence I95 I20 Civic Ctr
Holiday Inn Ex Hotel Suites Florence I 95 I 20 Civic Ctr
Holiday Inn Express Suites Florence I 95 I 20 Civic Ctr by IHG

Holiday Inn Express & Suites Florence I-95 & I-20 Civic Ctr by IHG Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 719 out of 1006 reviews
Rating 8 - Good. 179 out of 1006 reviews
Rating 6 - Okay. 57 out of 1006 reviews
Rating 4 - Poor. 24 out of 1006 reviews
Rating 2 - Terrible. 27 out of 1006 reviews

9.4/10

Cleanliness

9.4/10

Staff & service

9.2/10

Amenities

9.4/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Taina

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very Clean hotel in a good area, with lots of food and stores around. Front desk was helpful.
Stayed 1 night in Apr 2025

6/10 Okay

Fuquan

Stayed 2 nights in Apr 2025

6/10 Okay

Stephen

Travelled with family
Disliked: Cleanliness
Room was disappointing. When we unfolded the couch, food from previous renters fell out and onto the floor. Largely confident that one of the beds was a double and the other was a queen. Most staff sat out on the floor on their cell phone or demonstrated their annoyance when asked for assistance. The bright light in this establishment is the kind and welcoming woman, Sharon, at the front desk. She makes you feel welcome, and she is wonderfully helpful and accommodating!
Stayed 1 night in Apr 2025

10/10 Excellent

Dalva

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I’m a returning guest. Great hotel to rest overnight. Clean, quiet and great location right by I95.
Stayed 1 night in Apr 2025

10/10 Excellent

Hong

Liked: Cleanliness, staff & service, property conditions & facilities
Clean rooms. Comfortable beds with large bathroom. Complimentary breakfast was delicious with real pork sausage patties and yummy biscuits. There was also warm Cinnabons my kids enjoyed along with nice juice and coffee.
Stayed 1 night in Apr 2025

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

10/10 Excellent

Gertrude

Stayed 1 night in Apr 2025

10/10 Excellent

Rosemary

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent place to stay while travelling
Stayed 1 night in Mar 2025

8/10 Good

Rosalie

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Awesome fresh breakfast choices. Kitchen staff very helpful and considerate. When folks were clamoring for more bacon staff saw I had been waiting for a while and served me 1st!
Stayed 1 night in Apr 2025

8/10 Good

Kara

Stayed 1 night in Apr 2025

4/10 Poor

Troy

Liked: Staff & service, property conditions & facilities
Took until 4:40 to get my room. My room wasn't clean when i arrived.
Stayed 1 night in Apr 2025

10/10 Excellent

Teresa

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good property. Only stayed one night but it was more than what we needed.
Stayed 1 night in Mar 2025

10/10 Excellent

David

Liked: Property conditions & facilities
Stayed 1 night in Apr 2025

10/10 Excellent

Janeece Antwanet Roderick

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Warm vanilla cookie at night. :0)
Stayed 2 nights in Apr 2025

2/10 Terrible

Adrienne

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

NO KIDS!

The receptionist was extremely RUDE. She wanted to charge me an additional $200 for having small children and not living far enough away from the hotel. Upon entering the hotel there was a bad smell. Then hearing the news of the additional fee nearly $500 for a room at the holiday inn for ONE night. I declined the offer and she "as a courtesy" cancelled my reservation even though I had cancel protection. I would never recommend anyone stay here!
Stayed 1 night in Mar 2025

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

10/10 Excellent

gene

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

8/10 Good

Carrie

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

10/10 Excellent

joseph, myrtle beach

Travelled with group
Liked: Cleanliness, staff & service, amenities
They accommodated our group of 8 rooms for 8 golfers.
Stayed 2 nights in Mar 2025

10/10 Excellent

Mary

Travelled with group
Liked: Staff & service, amenities, property conditions & facilities
The staff was very pleasant. The breakfast buffet was good. Nice and clean room. The building smelled very clean and was!!
Stayed 1 night in Mar 2025

8/10 Good

Dan

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2025

8/10 Good

Catherine

Travelled with family

Decent

Room was clean. We had a pull out sofa bed but had to go back downstairs to ask for bedding for the sofa bed & extra towels because we had 5 people in the room.
Stayed 1 night in Mar 2025

10/10 Excellent

Elizabeth

Liked: Staff & service, property conditions & facilities
Stayed 1 night in Mar 2025

10/10 Excellent

Mark

Stayed 1 night in Mar 2025

10/10 Excellent

mike, Plymouth

Liked: Staff & service, amenities, property conditions & facilities
Close to I-95, and great local restaurants.
Stayed 1 night in Mar 2025