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Tilajari Hotel Resort

3.5 star property
VIP Access

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Relax by the inviting pool surrounded by lush greenery and enjoy a serene atmosphere.
Junior Suite Superior | 1 bedroom, premium bedding, in-room safe, desk
Enter the tranquil TEAR Hotel Resort, surrounded by lush tropical vegetation and a shaded walkway.
Welcome to our hotel, where a high ceiling and exposed beams meet a natural oasis amidst lush greenery and a polished reception area.
Snack bar

Popular amenities

  • Hot tub
  • Bar
  • Gym
  • Spa

Explore the area

Map
28 Km East Of La Fortuna, Po Box 81-440, San Carlos Valley, Florencia, Alajuela, 4400
  • Arenal Volcano
  • Camara de Ganaderos de San Carlos
    ‪4 min drive‬
  • La Fortuna Waterfall
    ‪36 min drive‬
  • La Fortuna (FON-Arenal)
    ‪28 min drive‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for BONUS+ members
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Room options

View all photos for Junior Suite Superior

Junior Suite Superior | 1 bedroom, premium bedding, in-room safe, desk

Junior Suite Superior

9.8 out of 10
Exceptional
(7 reviews)
  • 40 sq m
  • Mountain view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed

Standard Room, 1 King Bed | 1 bedroom, premium bedding, in-room safe, desk

Standard Room, 1 King Bed

9.4 out of 10
Exceptional
(8 reviews)
  • 40 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite

Junior Suite | 1 bedroom, premium bedding, in-room safe, desk

Junior Suite

9.8 out of 10
Exceptional
(6 reviews)
  • 40 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Clásica

Clásica | 1 bedroom, premium bedding, in-room safe, desk

Clásica

8.6 out of 10
Excellent
(4 reviews)
  • 35 sq m
  • Mountain view
  • Sleeps 4
  • 2 Double Beds

Similar properties

Relax by the serene pool surrounded by lush greenery and comfortable lounge chairs.

HOTEL TANGARA ARENAL

  • Pool
  • Breakfast included
  • Spa
  • Parking included
4.7 out of 5, Exceptional, (72)
The price is €94
for 1 room
includes taxes & fees
9 Aug - 10 Aug
HOTEL TANGARA ARENAL

About this property

Tilajari Hotel Resort

Riverfront hotel with 3 outdoor pools and free breakfast
This smoke-free hotel features 3 outdoor pools, a restaurant and a fitness centre. Free self-service breakfast, free WiFi in public areas and free self parking are also provided. Additionally, a bar/lounge, outdoor tennis courts and a sauna are on-site. Housekeeping is not available.
Tilajari Hotel Resort offers 76 air-conditioned accommodations with a safe and a hairdryer. Beds feature premium bedding. Satellite televisions are provided. Bathrooms include a shower.

This Florencia hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones.

3 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include outdoor tennis courts, Access to hot tub, a sauna and a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Guests can pamper themselves by indulging in the on-site spa services. Services include massages.
Our customers tell us that they can't get enough of the helpful staff at Tilajari Hotel Resort. During your stay, you'll be close to Camara de Ganaderos de San Carlos. Enjoy features like free breakfast, free WiFi in public areas and free self-parking.
  • Free self-service breakfast served daily
  • Free WiFi
  • Free self-parking
  • Enjoy a bite to eat at Katira Restaurtant, a buffet restaurant that serves international cuisine
  • Take a swim in the 3 outdoor pools or soak in the hot tub
  • Amenities include a front desk safe, a gift shop and laundry facilities
  • On-site recreation includes 3 outdoor tennis courts, a gym and a sauna
  • 20.4 miles (32.8 km) from Arenal Volcano National Park and 24.3 miles (39.2 km) from Arenal Volcano
  • Airport shuttle service available for a fee
Tilajari Hotel Resort offers its guests 3 outdoor swimming pools, outdoor tennis courts, Access to hot tub, and a sauna. There's a restaurant on site. You can enjoy a drink at the bar/lounge. Free breakfast is available daily. WiFi is free in public spaces.

A children's pool, a fitness centre, and spa services are also featured at the business-friendly Tilajari Hotel Resort. An airport shuttle (available 24 hours) is available for a fee. Free self parking is available.

This 3.5-star Florencia hotel is smoke free.

Guests are served a free self-service breakfast daily from 6:30 AM to 9:30 AM.
Katira Restaurtant – This buffet restaurant specialises in international cuisine and serves breakfast, lunch and dinner. Guests can enjoy drinks at the bar.
Room service is available.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi
  • WiFi in public areas is free for up to 60 minutes per day

Parking and transport

  • 24-hour return airport shuttle on request for a surcharge
  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free self-serve breakfast available daily 6:30 AM to 9:30 AM
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Katira Restaurtant

Things to do

  • 3 outdoor pools
  • 3 outdoor tennis courts
  • Children's pool
  • Ecotours
  • Gym
  • Horseback riding/rentals
  • Hot tub
  • Sauna

Family friendly

  • 3 outdoor pools
  • Children's pool
  • Laundry facilities

Conveniences

  • Gift shop/newsstand
  • Laundry facilities
  • Limited-hour front desk
  • Safe at front desk
  • Vending machine

Guest services

  • No housekeeping service
  • Tour and ticket assistance
  • Wedding services

Outdoors

  • Garden
  • In the mountains
  • On a river
  • Pool loungers
  • Terrace

Spa

  • Massage
  • Spa services

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk

More

  • 100% renewable energy
  • 2 floors
  • 6 buildings
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Ballroom
  • Banquet hall
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Eco-friendly cleaning products used
  • Humane treatment of captive wild animals
  • Local culture and ecosystem education
  • Locally-owned and organised tours and activities
  • Reusable cups
  • Reusable tableware
  • Smoke-free property
  • Vegan dining options
  • Vegetarian dining options

Room amenities

Bedroom

  • Premium bedding

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • TV with satellite channels

Food and drink

  • Room service

More

  • Air conditioning
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • LED lighting
  • Phone
  • Safe
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 10:00 PM
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

The front desk is open daily from 7:00 AM - 10:00 PM
Front desk staffed during limited hours
This property doesn't offer after-hours check-in

Access methods

Front desk (limited hours)

Pets

  • Pets and service animals are not allowed at Tilajari Hotel Resort

Children and extra beds

  • Children are welcome.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: CRC 88000 per vehicle (one way)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • In-room safe fee: CRC 2000 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
This property uses solar energy, plus eco-friendly cleaning products
The front desk at this property is open daily from 7:00 AM - 10:00 PM.
This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • For stays on 25 December, the total price shown includes a charge for a mandatory Christmas Day gala dinner.
  • For stays on 31 December, the total price shown includes a charge for a mandatory New Year's Eve gala dinner.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets and service animals are not allowed on site.
  • Free WiFi in public areas is limited to 60 minutes per day.

Property is also known as

Tilajari
Tilajari Hotel Resort Muelle San Carlos
Tilajari Muelle San Carlos

Tilajari Hotel Resort Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 214 out of 340 reviews
Rating 8 - Good. 77 out of 340 reviews
Rating 6 - Okay. 29 out of 340 reviews
Rating 4 - Poor. 15 out of 340 reviews
Rating 2 - Terrible. 5 out of 340 reviews

9.2/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

8.8/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

Guillermo

Stayed 1 night in Apr 2025

10/10 Excellent

Arelis

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
the grounds are beautiful, the staff is friendly and the breakfast is delicious. 10/10
Stayed 1 night in Apr 2025

8/10 Good

Shirley

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Breakfast could be better, like have more variety, but the hotel was beautiful, we will definitely come back.
Stayed 1 night in Mar 2025

10/10 Excellent

Mary Margot

Stayed 3 nights in Mar 2025

8/10 Good

Sheila

Travelled with family
Liked: Amenities, property conditions & facilities
Far from turist attractions
Stayed 3 nights in Mar 2025

6/10 Okay

Verified traveller

Business traveller
Disliked: Staff & service, room comfort

Decent hotel. But gotten bad.

Noisy rooms. Poor restaurant. Is ok to sleep a night. Grounds are pretty.
Stayed 2 nights in Mar 2025

4/10 Poor

Verified traveller

Business traveller
Disliked: Staff & service

Fair hotel, I’d keep looking.

Fair hotel, poor service. Had to go to front desk twice to get a working key. Power outage hit hotel, they didnt alert guests, have no emergency lighting, nothing. Very poor information about the power when it would be on, where we could go for power etc.
Stayed 1 night in Mar 2025

10/10 Excellent

francis

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved the property. My wife’s favorite spot in CR. I would recommend.
Stayed 3 nights in Mar 2025

10/10 Excellent

Jodi

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful!!
Stayed 1 night in Feb 2025

10/10 Excellent

richard

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2024

10/10 Excellent

Ben

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Feb 2025

8/10 Good

jonathan

Stayed 1 night in Jan 2025

10/10 Excellent

María

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

10/10 Excellent

Damian

Stayed 1 night in Dec 2024

10/10 Excellent

Janet

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I didn’t like the noise we heard all night … it sounded like a generator or some kind of pump going on and off ! I have stayed in tilajari before but first time I heard this noise from my room
Stayed 1 night in Jan 2025

10/10 Excellent

Iven

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful place
Stayed 3 nights in Dec 2024

4/10 Poor

Hazel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is beautiful and excellent but we pay to much money for nights because they charge me the two kids when I did the booking for Expedia I did two adult and two kids and only said was two adults and total was 230 each night I will never use Expedia again I call Expedia and they talk very aggressive for the phone.
Stayed 3 nights in Dec 2024

8/10 Good

Dinesh

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
the road to the rooms are unpaved and filled with potholes. the room service is not available after 10 pm. We have to wait until 7 am to get towels
Stayed 2 nights in Dec 2024

8/10 Good

Cara-Lynne

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities
We enjoyed our stay at the Tilajari hotel! The property is nice, we saw beautiful birds, iguanas and howler monkeys all onsite! We also did horseback riding - Bryan was our guide with the horses and he was really great, very friendly and kind. We drove into La Fortuna / Arenal each of the three days to do activities and it was a bit of a drive - about 40-50 minutes to the different activities (waterfall, hanging bridges, volcano park), so I would stay closer next time or recommend others to do so if they don’t want a far drive. We did have a few hiccups at the property. The wifi in our room only worked if you stood directly next to the window. We called staff about it three times, as we had to work while we were there but they were unable to help/fix it. Also - at breakfast I found a piece of metal in my eggs (they said likely from a cleaning brush), the staff did apologize for this.
Stayed 4 nights in Dec 2024

10/10 Excellent

Ibraheem, San Francisco

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property is clean and has good view on the river, both from the rooms and from dining area. Pool is big and hot tub jacuzzi is amazing. Food variety is good and they provided specialty Christmas dinner invite as courtesy too. Staff are nice and friendly. All in all is highly recommended!
Stayed 2 nights in Dec 2024

10/10 Excellent

Sunil

Stayed 2 nights in Dec 2024

8/10 Good

Venugopal, irvine

Travelled with family
Liked: Staff & service, amenities
It is a good property but need upgrades to rooms, furniture to make more lively. We found termite in one of the corner tables and no action after we reported it to the front desk.
Stayed 2 nights in Dec 2024

10/10 Excellent

Shana

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Dec 2024

10/10 Excellent

Juan

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It is surrounded by nature and also pretty quiet. The staff very friendly.
Stayed 1 night in Dec 2024

10/10 Excellent

Praveen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 4 nights in Dec 2024