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Oustalet

2.0 star property

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View from property
Restaurant
Panoramic Double Room | Individually furnished, desk, free WiFi, bed sheets
Front of property
Economy Triple Room | Garden view

Reviews

7.8 out of 10
Good

Popular amenities

  • Bar
  • Breakfast available
  • Pool
  • Laundry
  • Pet-friendly
  • Housekeeping

Explore the area

View in a map
rue des violettes, Font-Romeu-Odeillo-Via, Pyrénées-Orientales, 66120
  • Place, Font-Romeu Ski Resort
    ‪12 min walk‬
  • Place, Heliodyssee-Grand Four Solaire d'Odeillo
    ‪14 min walk‬
  • Place, Bolquere-Pyrenees 2000 Ski Resort
    ‪3 min drive‬

Room options

View all photos for Panoramic Twin Room

Panoramic Twin Room | Individually furnished, desk, free WiFi, bed sheets

Panoramic Twin Room

10.0 out of 10
Exceptional
(1 review)
  • 15 sq m
  • Mountain view
  • Sleeps 2
  • 2 Single Beds

View all photos for Economy Double Room

Individually furnished, desk, free WiFi, bed sheets

Economy Double Room

8.0 out of 10
Very good
(1 review)
  • 15 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Economy Triple Room

Economy Triple Room | Individually furnished, desk, free WiFi, bed sheets

Economy Triple Room

8.0 out of 10
Very good
(1 review)
  • Mountain view
  • Sleeps 3
  • 1 Double Bed and 1 Single Bed

View all photos for Classic Suite

Individually furnished, desk, free WiFi, bed sheets

Classic Suite

8.0 out of 10
Very good
(1 review)
  • 2 bedrooms
  • Sleeps 4
  • 1 Double Bed and 2 Single Beds

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About this property

Oustalet

Mountain ski retreat with indoor pool and restaurant
Jump on the free ski shuttle for a day on the slopes before returning to Oustalet for a meal at the restaurant, a drink at the bar/lounge or a dip in an indoor pool.
Oustalet offers 26 accommodations. Rooms open to balconies. This individually furnished accommodation includes desks. 55-cm flat-screen televisions come with digital channels.

Bathrooms include baths or showers. This Font-Romeu-Odeillo-Via hotel provides complimentary wireless Internet access. Housekeeping is provided on a daily basis.

An indoor pool and a seasonal outdoor pool are on site.

The recreational activities listed below are available either on-site or nearby; fees may apply.

During your stay at Oustalet, you're just a quick walk from Regional Park of the Catalan Pyrenees. You'll find features such as free WiFi in public areas, free self-parking and a free manager's reception.
  • Free WiFi
  • Free self-parking and Motorhome/coach/lorry parking
  • Options for a bite to eat or a relaxing drink include a coffee shop, a restaurant and a bar/lounge
  • Buffet breakfast served daily for a fee
  • Take a swim in the indoor and seasonal outdoor pools
  • Services include a concierge, tour or ticket assistance and luggage storage
  • Steps from Regional Park of the Catalan Pyrenees and 13 minutes on foot from Heliodyssee-Grand Four Solaire d'Odeillo
  • Free ski shuttle service
  • Cats and dogs welcome for a fee
Getting to the slopes is a breeze with the hotel's complimentary ski shuttle. At the end of the day, order après-ski drinks at the hotel's bar.

There's a restaurant on site, as well as a coffee shop/cafe and a snack bar/deli. A free manager's reception is offered daily. Public spaces have free WiFi. This ski hotel also offers ski storage and an indoor pool. Self parking is free.

This Font-Romeu-Odeillo-Via hotel is smoke free.

The hotel hosts a free manager's reception daily.
Blue Bear – On-site bar.
A hosted evening meal is available for a surcharge daily. Reservations are required.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free ski shuttle
  • Free self parking on site
  • Free RV/bus/lorry parking on site

Food and drink

  • Buffet breakfast available for a fee 7:00 AM to 9:00 AM on weekdays and 7:00 AM to 9:00 AM on weekends; EUR 12 for adults and EUR 8 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas
  • Free daily manager's reception
  • Hosted evening meal available daily for a fee of EUR 30; reservation required
  • Private picnics
  • Snack bar/deli

Restaurants on site

  • Blue Bear

Things to do

  • Indoor pool
  • Seasonal outdoor pool
  • Ski storage
  • Snow sports gear

Family friendly

  • Grocery/convenience store
  • Indoor pool
  • Laundry facilities
  • Seasonal outdoor pool
  • Snack bar/deli

Conveniences

  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Outdoors

  • In a nature reserve
  • Outdoor furniture
  • Pool loungers
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Hardwood flooring in room
  • Lift (80 centimetre wide door)
  • Stair-free path to entrance
  • Well-lit path to entrance

More

  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bathtub or shower
  • Private bathroom
  • Towels provided

Entertainment

  • 55-cm flat-screen TV with digital channels

More

  • Desk
  • Heating
  • Individual furnishings

Policies

Check-in

Check-in start time: 3:30 PM; check-in end time: 9:00 PM
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 10:00 AM

Special check-in instructions

The front desk is open Monday - Sunday (7:00 AM - 10:00 AM) and Monday - Sunday (3:30 PM - 9:00 PM)
Front desk staff will greet guests on arrival at the property
If you are planning to arrive after 9:00 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: EUR 4 per pet, per day
  • Only dogs and cats are allowed
  • Pets cannot be left unattended
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 1.01 per person, per night. This tax does not apply to children under 18 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately EUR 12 for adults and from EUR 8 for children
  • Pet fee: EUR 4 per pet, per day
  • Service animals are exempt from fees
  • Hosted evening meal: EUR 30

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
This property's front desk is open during the following times:
  • Monday - Sunday: 7:00 AM - 10:00 AM
Guests arriving after 9:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • On-site cash transactions can't exceed EUR 1000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • The seasonal pool will open on 20 December and close on 31 August.
  • Pool access available from 10:00 AM to 5:00 PM

National rating

This property has received its official star rating from the French Tourism Development Agency, ATOUT France.

Property is also known as

Oustalet Hotel
Oustalet Font-Romeu-Odeillo-Via
Oustalet Hotel Font-Romeu-Odeillo-Via

Oustalet Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 15 out of 37 reviews
Rating 8 - Good. 11 out of 37 reviews
Rating 6 - Okay. 4 out of 37 reviews
Rating 4 - Poor. 4 out of 37 reviews
Rating 2 - Terrible. 3 out of 37 reviews

8.0/10

Cleanliness

8.6/10

Staff & service

8.4/10

Amenities

7.6/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

10/10 Excellent

Evry, HIALEAH

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The check-in experience was a bit challenging since the staff only spoke French, but things improved significantly when the front desk lady used her cellphone to translate, which made the process smooth and comfortable. The breakfast was good, and the location was perfect for us — we were visiting Andorra and also wanted to explore parts of the French Pyrenees. The only inconvenience was that the rooms didn’t have air conditioning. However, the outside temperature was pleasant enough to enjoy a nice breeze in the room.
Stayed 1 night in Aug 2025

2/10 Terrible

SIMONE

Stayed 6 nights in Aug 2025

6/10 Okay

didier

Disliked: Property conditions & facilities, room comfort
Stayed 2 nights in Aug 2025

6/10 Okay

Sebastien

Liked: Staff & service, room comfort
Stayed 1 night in Aug 2025

4/10 Poor

christelle

Travelled with family
Disliked: Cleanliness, property conditions & facilities, room comfort

Expérience horrible

1: Un pommeau de douche défectueux (aucune pression d'eau), que nous avons dû changé nous même car pas de maintenance de disponible. 2: un volet roulant bloqué en haut, ne fonctionnant pas. 3: des portes fenêtres ne fermant pas à clé, super pour la sécurité puisque les balcons communiquent avec les voisins... 4: des matelas à changer, très mous, horribles pour le dos. Concernant le volet roulant, la responsable est venue constater et n'a rien pu faire. À notre retour de soirée, vers 21h30, nous avons eut la surprise de voir que le volet avait été baissé, nous supposons donc que des personnes sont rentrées dans la chambre en notre absence pour intervenir dessus... C'est très désagréable!! Ne nous retournerons certainement pas dans cet établissement, et nous ne le conseillons pas.
Stayed 1 night in Aug 2025

8/10 Good

JOSE

Liked: Staff & service
Stayed 1 night in Aug 2025

10/10 Excellent

Christophe

Stayed 1 night in Aug 2025

8/10 Good

THIERRY

Travelled with partner
Liked: Cleanliness, staff & service, amenities
Hôtel avec bon accueil du personnel. Chambre spacieuse avec balcon. Petit déjeuner très complet et avec des produits locaux. Les smoothies sont excellents. Seul bémol le spa de nage ne fonctionne pas donc uniquement eau faisant fonction de piscine pas très envie ne sachant pas si l'eau est bien filtré et la douche extérieure ne fonctionne pas aussi. Sinon pour un 2 étoiles plutôt correct. Possibilité de restauration sur place aussi.
Stayed 1 night in Aug 2025

8/10 Good

Robin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Pas de possibilité de régler le chauffage dans la chambre. A part ca, personnel chaleureux et a l ecoute. Hotel tres bien situé
Stayed 2 nights in Apr 2025

10/10 Excellent

Vincent

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2025

8/10 Good

Mostafa

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

2/10 Terrible

David

Stayed 2 nights in Jun 2025

8/10 Good

Jaime

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Estada correcte, sense problemes, personal amable i fàcil aparcament a la zona
Stayed 1 night in Jun 2025

10/10 Excellent

Isabelle

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Todo muy bien. Buena ubicación para ir a las pistas de Font Romeu
Stayed 1 night in Mar 2025

8/10 Good

Pascal

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Chambre très correcte, piscine chauffée et sauna. Très bon séjour d’une nuit.
Stayed 1 night in May 2025

10/10 Excellent

Chris

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Tres agreable nuitee dans ce charmant hotel

La personne qui a repris l hotel est tres agreable , compétente et prevenante, le personnel du restaurant aussi, gentil et attentionné ; le petit dejeuner est parfait , qualite et quantite ! Je recommande vivement cet etablissement pas pretentieux et tres convivial et je ne manquerai pas d en faire la publicité et surtout d y sejourner lors d un prochain voyage dans la region .
Stayed 1 night in May 2025

8/10 Good

Patricia

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

RAS

Stayed 1 night in May 2025

10/10 Excellent

Henry

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

j'y reviendrai

Un hotel charmant avec une belle vue sur les Pyrenées . Chambre simple mais confortable . Etant venu avec un v"éhicule electrique j'ai pu recharger sans probleme. Le personnel est agreable et efficace
Stayed 1 night in Mar 2025

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Séjour très sympathique Petit bémol : la piscine chauffée pas assez chaude et l'espace spa ne fonctionnait pas
Stayed 2 nights in Mar 2025

10/10 Excellent

Alexandre

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

4/10 Poor

Verified traveller

Travelled with family
Liked: Staff & service
Disliked: Property conditions & facilities, room comfort

Pas content

La chambre à coucher médiocre au niveau du sol. Pour la salle de bain manque de pression et un rideau de douche qui donne pas envie de se doucher et pour le summum des moisissures dans les joints à carrelage. Je trouve le prix de la chambre onéreux. On entend les télévisions des autres chambres.
Stayed 2 nights in Feb 2025

10/10 Excellent

Tuomas

Stayed 1 night in Feb 2025

4/10 Poor

Philippe

Travelled with family
Disliked: Room comfort
Le chauffage des chambres et salle de bain a fond ,impossible a regler puisque défectueux dans toutes les chambres de l'hotel, donc dormir fenetre ouverte en plein hiver ,pas terrible question confort et nuisances sonores .Malgré un personnel accueillant et serviable , pas de possibilité de geste commercial qui aurait pu compenser un peu ,c'est dommage !
Stayed 4 nights in Feb 2025

4/10 Poor

Malika

Travelled with family
Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

10/10 Excellent

Sonia

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Ha sido una una muy buena experiencia familiar
Stayed 1 night in Feb 2025