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Best Western Frodsham Forest Hills Hotel

3.0 star property

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Photo gallery for Best Western Frodsham Forest Hills Hotel

Indoor pool
Courtyard
Indoor wedding
Spa
Front of property

Reviews

8.2 out of 10
Very good

Popular amenities

  • Hot tub
  • Room service

Explore the area

View in a map
Overton Hill, Frodsham, England, WA6 6HH
  • Place, Lady Heyes Crafts and Antique Centre
    ‪2 min drive‬
  • Place, Delamere Forest
    ‪9 min drive‬
  • Place, Chester Zoo
    ‪15 min drive‬
  • Airport, Manchester (MAN)
    ‪30 min drive‬

Room options

View all photos for Standard Room, 1 Double Bed, Non Smoking

Standard Room, 1 Double Bed, Non Smoking | Desk, free WiFi, bed sheets

Standard Room, 1 Double Bed, Non Smoking

8.2 out of 10
Very good
(21 reviews)
  • 20 sq m
  • River view
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Room, 2 Single Beds, Non Smoking

Desk, free WiFi, bed sheets

Standard Room, 2 Single Beds, Non Smoking

7.2 out of 10
Good
(12 reviews)
  • 20 sq m
  • River view
  • Sleeps 2
  • 2 Single Beds

View all photos for Executive Room, 1 King Bed, Non Smoking

Executive Room, 1 King Bed, Non Smoking | Desk, free WiFi, bed sheets

Executive Room, 1 King Bed, Non Smoking

8.6 out of 10
Excellent
(4 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Family Room, Multiple Beds, Non Smoking (with Sofabed)

Family Room, Multiple Beds, Non Smoking (with Sofabed) | Desk, free WiFi, bed sheets

Family Room, Multiple Beds, Non Smoking (with Sofabed)

  • Sleeps 4
  • 1 Double Bed, 2 Single Beds and 1 Double Sofa Bed

Standard Room With Double Bed-Non-Smoking

8.0 out of 10
Very good
(1 review)
  • Sleeps 2

Standard Twin Room

  • Sleeps 2

View all photos for Standard Room, Multiple Beds, Non Smoking

Standard Room, Multiple Beds, Non Smoking | Desk, free WiFi, bed sheets

Standard Room, Multiple Beds, Non Smoking

8.0 out of 10
Very good
(5 reviews)
  • Sleeps 2
  • 1 Double Bed and 1 Single Bed

Family Room

  • Sleeps 4

Standard Room with One Double Bed and One Single Bed

  • Sleeps 2

Executive Room

  • Sleeps 2

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About this property

Best Western Frodsham Forest Hills Hotel

Hotel in Frodsham with 24-hour health club and sauna
This smoke-free hotel features an indoor pool, a restaurant and a 24-hour health club. Free WiFi in public areas and free self parking are also provided. Additionally, a bar/lounge, a sauna and Access to hot tub are on-site.
Best Western Frodsham Forest Hills Hotel offers 58 accommodations with designer toiletries and a hairdryer. Digital televisions are provided. Bathrooms include baths or showers with a deep soaking bath and complimentary toiletries.

This Frodsham hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Housekeeping is provided on a daily basis.

An indoor pool, a children's pool and Access to hot tub are on site. Other recreational amenities include a 24-hour health club and a sauna.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Our customers tell us that they can't get enough of the helpful staff at Best Western Frodsham Forest Hills Hotel. During your stay, you'll be within walking distance of Lady Heyes Crafts and Antique Centre. You'll find features such as free WiFi in public areas and free self-parking, plus an indoor pool.
  • Free WiFi
  • Free self-parking
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • English breakfast served daily for a fee
  • Take a swim in the indoor pool or soak in the hot tub
  • Services include tour or ticket assistance, a porter and luggage storage
  • On-site recreation includes a 24-hour gym, a steam room and a sauna
  • Just a 3-minute drive from Lady Heyes Crafts and Antique Centre and 8 minutes from Delamere Forest
  • Dogs welcome for a fee
Best Western Frodsham Forest Hills Hotel offers its guests a kids' pool, an indoor pool, a 24-hour health club, and Access to hot tub. There's a restaurant on site. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces.

A sauna, tour/ticket assistance, and room service (during limited hours) are also featured at the business-friendly Best Western Frodsham Forest Hills Hotel. Free self parking is available.

This 3-star Frodsham hotel is smoke free.

For a fee, guests can enjoy English breakfast on weekdays from 6:30 AM to 9:30 AM and at the weekend from 7:00 AM to 10:00 AM.
Grill on the Hill – This restaurant serves breakfast, lunch and dinner. A children's menu is available.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site

Food and drink

  • English breakfast available for a fee 6:30 AM to 9:30 AM on weekdays and 7:00 AM to 10:00 AM on weekends; GBP 15.95 per person
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Grill on the Hill

Things to do

  • 24-hour health club
  • Children's pool
  • Hot tub
  • Indoor pool
  • Sauna
  • Steam room

Family friendly

  • Children's pool
  • Indoor pool

Conveniences

  • 24-hour front desk
  • Luggage storage

Guest services

  • Housekeeping (daily)
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • Conference space
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Front entrance ramp
  • Upper floors accessible by stairs only
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 3 floors
  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bathtub or shower
  • Deep soaking bathtub
  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • TV with digital channels

Food and drink

  • Electric kettle
  • Limited room service
  • Tea bags/instant coffee

More

  • Connecting rooms available
  • Desk
  • Heating
  • Phone

Policies

Check-in

Check-in start time: 2:30 PM; check-in end time: 5:00 AM
Contactless check-in and check-out are available
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: GBP 15.00 per pet, per night
  • Only dogs are allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 12 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for English breakfast: from approximately GBP 15.95 per person
  • Pet fee: GBP 15.00 per pet, per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Pool access available from 7:00 AM to 9:00 PM
  • Up to 2 children aged 12 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

National rating

This establishment has received its official star rating from VisitEngland, the National Tourist Board for England.

Property is also known as

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Best Western Frodsham Forest Hills Hotel Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 372 out of 940 reviews
Rating 8 - Good. 361 out of 940 reviews
Rating 6 - Okay. 128 out of 940 reviews
Rating 4 - Poor. 47 out of 940 reviews
Rating 2 - Terrible. 32 out of 940 reviews

8.6/10

Cleanliness

8.6/10

Staff & service

8.2/10

Amenities

7.6/10

Property conditions & facilities

7.4/10

Eco-friendliness

Reviews

8/10 Good

Jackie

Travelled with group
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities, room comfort

Budget hotel

All staff were very friendly. Rooms very dated & incredibly hot & stuffy.
Stayed 4 nights in Jul 2025

8/10 Good

Matthew

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025

10/10 Excellent

Alan

Stayed 1 night in Jul 2025

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A little dated and the bed wasn’t the comfiest, however, the vent on the reception was so lovely and welcoming! Location was absolutely gorgeous too!
Stayed 1 night in Jun 2025

8/10 Good

Derek

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We have stayed at the Forest Hills before as it is close to family. It's a nice stay, the proerty is starting to look a little dated in some areas. It's disapointing that thet are now chargimg residents for the use of the pool on top of a stay.
Stayed 1 night in Jun 2025

6/10 Okay

Peter

Liked: Staff & service

Decent size room

Nice size room for a family. Little tired but good for price.
Stayed 1 night in Jun 2025

8/10 Good

Adrian

Liked: Cleanliness, amenities
Nice hotel with good amenities. Decor was dated and room was roasting hot
Stayed 2 nights in Jun 2025

8/10 Good

Vanessa

Travelled with group
Liked: Cleanliness, staff & service, room comfort
Lovely hotel. Rooms a bit dated and no air con so very hot. Room.did have openable windows and a fan which helped. Cannot comment on restaurant or breakfast as did not use / have.
Stayed 1 night in Jun 2025

8/10 Good

Carlo

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jun 2025

2/10 Terrible

Kathryn

Travelled with family
Disliked: Staff & service, amenities, property conditions & facilities
When we checked in our 1st room had most of the lights not working & the bathroom was very dated. After we were moved we still had one light out & there was a continuous drowning noise which made it hard to sleep. Would not recommend this hotel & surprised it nets the Best Western standards
Stayed 1 night in Jun 2025

6/10 Okay

Paul

Business traveller
Average.. pointless corner bath and no shower.. not great. Expected better for the price.
Stayed 1 night in Jun 2025

10/10 Excellent

Becky

Business traveller, Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The hotel and facilities are really nice. We used the pool which was great too! The only thing I would say which wasn’t obvious for us on booking is there’s an extra charge to use the pool facilities.
Stayed 1 night in Jun 2025

10/10 Excellent

Suzanne

Stayed 1 night in May 2025

10/10 Excellent

Ovidiu-Iuliu

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good accomodation.
Stayed 3 nights in Apr 2025

10/10 Excellent

Phil

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely location and very helpful staff
Stayed 1 night in May 2025

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Easy access and nice clean facilities. Check in staff was friendly and helpful.
Stayed 2 nights in May 2025

10/10 Excellent

Lesley

Travelled with pets
Liked: Property conditions & facilities
Lovely peaceful dog friendly hotel ( doggies even got a welcome pack) with amazing views, walks and helpful staff. There are no local amenities though and you need to drive for alternative dining etc. Very restful at a stressful time
Stayed 2 nights in May 2025

10/10 Excellent

Jon

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic value for money - last stayed here 18 years ago and it is still as good as it was. Price was also surprisingly low and much much better price and quality than the Holiday Inn a few miles away
Stayed 1 night in Apr 2025

6/10 Okay

Gemma

Disliked: Room comfort

Uncomfortable

Rooms were too hot, no air con, fans provided but still too hot and uncomfortable in the hot weather barley slept all night
Stayed 1 night in May 2025

8/10 Good

Leanne

Travelled with group
Liked: Cleanliness, staff & service, room comfort

Nice hotel with good service

The hotel is in nice grounds and the restaurant/bar area is nice. The rooms could do with updating but we couldn't complain with the price we paid
Stayed 1 night in May 2025

6/10 Okay

matthew

Business traveller
Liked: Cleanliness, room comfort
Good stay but poor service checking in and difficult checking out with no receipt available and not emailed as promised Preauthorisation taken from debit card and money left my account - nor returned despite paying with American Express before leaving Also felt the hotel advertised with a gym and swimming pool stating residents need to pay extra once booked isn’t appropriate
Stayed 2 nights in May 2025

8/10 Good

lennon

Stayed 2 nights in Apr 2025

6/10 Okay

Andrew

Travelled with partner
Liked: Cleanliness, staff & service, amenities
Tired rooms need refresh Lound electrical humming, had to turn off all electric over night to sleep better
Stayed 2 nights in May 2025

10/10 Excellent

paul

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
only a one night stay but really friendly staff, excellent size standard bedroom, comfy as well. Evening meals were excellent and well presented. Buffet breakfast was usual hotel fayre but there was plenty of choice and we particularly liked the Danish pastries, let down slightly by cold plates and only one hot drink machine
Stayed 1 night in Apr 2025

8/10 Good

sharon

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great stopover hotel

Great location, lovely staff, pool area great
Stayed 1 night in Apr 2025