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TRU BY Hilton Galveston

2.5 star property

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Photo gallery for TRU BY Hilton Galveston

View from room
Exterior
Outdoor pool
Snack bar
Room, 2 Queen Beds, Accessible, Bathtub (Mobility & Hearing) | Free WiFi

Reviews

8.0 out of 10
Very good

Popular amenities

  • Pool
  • Parking available
  • Pet-friendly
  • Gym
  • Air conditioning

Explore the area

View in a map
4302 SEAWALL BLVD, Galveston, TX, 77550
  • Galveston Island Historic Pleasure Pier
    ‪3 min drive‬
  • Port of Galveston
    ‪4 min drive‬
  • Port of Galveston Cruise Terminal
    ‪5 min drive‬

Room options

View all photos for Room, 1 King Bed

Room, 1 King Bed | Free WiFi

Room, 1 King Bed

8.4 out of 10
Very good
(17 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Balcony, Corner

View from room

Room, 1 King Bed, Balcony, Corner

8.0 out of 10
Very good
(11 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Balcony, Ocean View

View from room

Room, 1 King Bed, Balcony, Ocean View

8.2 out of 10
Very good
(74 reviews)
  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds

Free WiFi

Room, 2 Queen Beds

9.0 out of 10
Wonderful
(6 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Balcony, Ocean View

View from room

Room, 2 Queen Beds, Balcony, Ocean View

8.0 out of 10
Very good
(54 reviews)
  • Ocean view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Accessible, Balcony (Bathtub)

Free WiFi

Room, 2 Queen Beds, Accessible, Balcony (Bathtub)

8.0 out of 10
Very good
(3 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Accessible, Balcony

View from room

Room, 2 Queen Beds, Accessible, Balcony

8.8 out of 10
Excellent
(8 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Accessible, Bathtub (Mobility & Hearing)

Room, 2 Queen Beds, Accessible, Bathtub (Mobility & Hearing) | Free WiFi

Room, 2 Queen Beds, Accessible, Bathtub (Mobility & Hearing)

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Accessible (Hearing)

Free WiFi

Room, 2 Queen Beds, Accessible (Hearing)

  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Accessible, Balcony (Ocean View)

View from room

Room, 1 King Bed, Accessible, Balcony (Ocean View)

8.2 out of 10
Very good
(10 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible, Balcony (Ocean View, Roll-In Shower)

View from room

Room, 1 King Bed, Accessible, Balcony (Ocean View, Roll-In Shower)

9.0 out of 10
Wonderful
(2 reviews)
  • Sleeps 2
  • 1 King Bed

Similar properties

Exterior

Home2 Suites By Hilton Galveston

  • Pool
  • Breakfast included
  • Pet-friendly
  • Free WiFi
4.4 out of 5, Excellent, 1,095 reviews
The price is €108
includes taxes & fees
14 Sept - 15 Sept
Home2 Suites By Hilton Galveston

About this property

TRU BY Hilton Galveston

Hotel with free breakfast, a short walk to Galveston Seawall
This hotel features an outdoor pool, a 24-hour fitness centre and self parking. Free buffet breakfast and free WiFi in public areas are also provided. Additionally, a 24-hour front desk and a front desk safe are on-site.
Guest accommodation at TRU BY Hilton Galveston offers air conditioning. Guests can surf the web using complimentary wireless Internet access.
Recreational amenities at the hotel include an outdoor pool and a 24-hour fitness centre.
The free breakfast at TRU BY Hilton Galveston gets high marks from our customers. During your stay, you're just a quick walk from Galveston Seawall. Enjoy features like free WiFi in public areas, plus an outdoor pool and a 24-hour gym.
  • Free buffet breakfast served daily
  • Free WiFi
  • Self-parking available for a fee
  • Take a swim in the outdoor pool
  • Amenities include a front desk safe, a car charging station and a lift
  • On-site recreation includes a 24-hour gym
  • Guests have great things to say about the clean guestrooms and the helpful staff
  • 7 minutes by foot from Galveston Seawall and a 2-minute drive from Galveston Island Historic Pleasure Pier
  • Cats and dogs welcome for a fee
TRU BY Hilton Galveston offers its guests an outdoor pool and a 24-hour fitness centre. WiFi is free in public spaces. Free breakfast is available daily. TRU BY Hilton Galveston also features a front desk safe and a lift. For a fee, parking is available.

Smoking is allowed in designated areas at this Galveston hotel.

Guests are served a free buffet breakfast daily.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Parking on site (USD 10 per night)
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free buffet breakfast available daily

Things to do

  • 24-hour gym
  • Outdoor pool

Family friendly

  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Safe at front desk

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Lift
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • Designated smoking areas (fines apply)

Room amenities

More

  • Air conditioning
  • Mobile key entry

Policies

Check-in

Check-in time starts at 4:00 PM
Contactless check-in and check-out are available
Minimum check-in age - 21

Check-out

Check-out before 11:00 AM
Contactless check-out
Late check-out subject to availability

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: USD 75.00 per accommodation, per stay
  • Only dogs and cats are allowed
  • Maximum 2 (weight limit: 50 lb per pet)
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children stay free when using existing bedding.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Self-parking fee: USD 10.00 per night
  • Pet fee: USD 75.00 per accommodation, per stay
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Children stay free in the same room as the parent or guardian when using existing bedding.

TRU BY Hilton Galveston Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 576 out of 1149 reviews
Rating 8 - Good. 250 out of 1149 reviews
Rating 6 - Okay. 153 out of 1149 reviews
Rating 4 - Poor. 72 out of 1149 reviews
Rating 2 - Terrible. 98 out of 1149 reviews

8.8/10

Cleanliness

8.4/10

Staff & service

8.0/10

Amenities

8.6/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

2/10 Terrible

Mia

Stayed 2 nights in Jun 2025

10/10 Excellent

Nestor

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jun 2025

8/10 Good

Kerry

Travelled with family
Liked: Staff & service, amenities
View from room was great. There was only one working elevator that made going up to the room a long wait.
Stayed 2 nights in Jun 2025

10/10 Excellent

Kazuya

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2025

8/10 Good

Lawrence

The balcony view picture used by this hotel is misleading. Some of the rooms do have this view, but the other rooms are partial ocean views only. Also... they charge $20 a night to park your car. This parking fee is buried in the small print, so it was unexpected when I checked in. So basically the "real" nightly rate is their room rate plus $20. Come on TRU... don't play these kind of games. Other than those two complaints, the stay was good. Clean rooms, good breakfast, pleasant staff.
Stayed 2 nights in Jun 2025

10/10 Excellent

Francine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025

6/10 Okay

Kerry

Stayed 2 nights in May 2025

6/10 Okay

Valerie

Travelled with group
Disliked: Amenities
Did not have ocean view as pictured. Flag pole was noisy in the wind and clanked all night.
Stayed 2 nights in May 2025

10/10 Excellent

Litzy

Stayed 1 night in Jun 2025

2/10 Terrible

Cam

Disliked: Staff & service, property conditions & facilities
First room AC not working. Second room had no ice bucket, coffee maker. Also had to call for soap and shampoo as squeeze tubes were empty. When checked in, only one elevator worked, few hours later other elevator didn’t work, so no elevator at all until next morning. Also had to pay $20 for parking, which was not disclosed on website, so a surprise at checkin.
Stayed 1 night in Jun 2025

4/10 Poor

Brett

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Very clean but the elevators were not working so going up and down 4 floors each time. No coffee maker in room. Bed hard and bouncy
Stayed 1 night in Jun 2025

8/10 Good

Carley

Liked: Cleanliness, staff & service, property conditions & facilities
Great stay, night before going on a cruise.
Stayed 1 night in May 2025

2/10 Terrible

Charles

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Not good
Stayed 1 night in Jun 2025

10/10 Excellent

Shane

Travelled with family, Travelled with family and small children, Travelled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This property is my families absolute favorite, because we can bring our pup and it is walking distance across the street from the beach
Stayed 2 nights in May 2025

2/10 Terrible

Miriam

Travelled with partner
Liked: Cleanliness
Disliked: Property conditions & facilities
We were given a room that wasn’t what we reserved my reservation was for a balcony in front of the hotel with a sea view , instead, they gave us one that the view was of an emergency room, the elevators were not working and we had to take our luggage through 3 set of stairs , the personnel was very attentive, however when we asked for the room we had reserved they did not do anything about it , we liked that the property is across the street from the beach.
Stayed 2 nights in May 2025

2/10 Terrible

Ellen

Travelled with family
Disliked: Staff & service, room comfort

Fist and last time at Tru.

First and last time at this hotel. Service was not good. Staff not trained in hospitality. The air conditioning didn’t work the first night of our stay. Our room was never cleaned even though in the bathroom it’s posted that the rooms are cleaned every other day. I never leave reviews but this was bad enough to compel me to let the powers that be know.
Stayed 3 nights in May 2025

8/10 Good

Patrick

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We've stayed there several times and always have a great time. The only thing was loss of power that kept the rooms hot and the AC system noisy throught the night. Still had a great time. Will be going back again
Stayed 1 night in May 2025

10/10 Excellent

Robie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Love it here, service was great and the location was amazing, right across from the neach
Stayed 1 night in Mar 2025

10/10 Excellent

Kimberly

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
It was clean, and the breakfast was good. But the power went out our last night there, so the room was hot (no lights, no elevator, etc.)
Stayed 2 nights in May 2025

6/10 Okay

Timothy

Liked: Staff & service
Disliked: Cleanliness
Room smelled like wet dog. (They are pet friendly) The bed was a little too firm for our liking. The power went out at midnight on our last night and we left at 3 am when the room temperature hit 80 degrees.
Stayed 4 nights in May 2025

8/10 Good

Kim

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

10/10 Excellent

Cortney

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in May 2025

6/10 Okay

Allyson

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort

Average with misleading room description

When made the reservation for an ocean view room, when we got into the room it was a sideways view of the parking lot with the beach barely visible. Front desk said we had to ask for ocean front. Poor water pressure in the shower, no maid service. Won't stay there again. Had stompers in the room above us too.
Stayed 3 nights in May 2025

10/10 Excellent

Arturo

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Great property will definitely book again in the future.
Stayed 2 nights in May 2025

10/10 Excellent

Elvira

Liked: Cleanliness, property conditions & facilities
Stayed 3 nights in May 2025