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Best Western Plus 1000 Islands Hotel & Suites

2.5 star property

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Standard Room, 1 King Bed, Non Smoking (with Sofabed) | In-room safe, desk, iron/ironing board, free cots/infant beds
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Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Pet-friendly
  • Free Wi-Fi
  • Air-conditioning

Explore the area

View in a map
777 King St E, Gananoque, ON, K7G1H4
  • Place, Thousand Islands OLG Charity Casino
    ‪16 min walk‬
  • Place, Gananoque Boat Line
    ‪2 min drive‬
  • Place, Thousand Islands Playhouse
    ‪2 min drive‬
  • Airport, Kingston, ON (YGK-Norman Rogers)
    ‪41 min drive‬

Room options

View all photos for Standard Room, 2 Queen Beds, Non Smoking (No View)

In-room safe, desk, iron/ironing board, free cots/infant beds

Standard Room, 2 Queen Beds, Non Smoking (No View)

  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds, Non Smoking

In-room safe, desk, iron/ironing board, free cots/infant beds

Standard Room, 2 Queen Beds, Non Smoking

10.0 out of 10
Exceptional
(1 review)
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Non Smoking (with Sofabed)

Standard Room, 1 King Bed, Non Smoking (with Sofabed) | In-room safe, desk, iron/ironing board, free cots/infant beds

Standard Room, 1 King Bed, Non Smoking (with Sofabed)

  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking

Standard Room, 2 Queen Beds, Non Smoking | In-room safe, desk, iron/ironing board, free cots/infant beds

Standard Room, 2 Queen Beds, Non Smoking

  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 King Bed, Non Smoking, Hot Tub (with Sofabed, No View)

Suite, 1 King Bed, Non Smoking, Hot Tub (with Sofabed, No View) | In-room safe, desk, iron/ironing board, free cots/infant beds

Suite, 1 King Bed, Non Smoking, Hot Tub (with Sofabed, No View)

  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 King Bed, Non Smoking, Hot Tub (with Sofabed)

Suite, 1 King Bed, Non Smoking, Hot Tub (with Sofabed) | In-room safe, desk, iron/ironing board, free cots/infant beds

Suite, 1 King Bed, Non Smoking, Hot Tub (with Sofabed)

  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Family Suite, Multiple Beds, Non Smoking, Fireplace (with Sofabed)

Family Suite, Multiple Beds, Non Smoking, Fireplace (with Sofabed) | In-room safe, desk, iron/ironing board, free cots/infant beds

Family Suite, Multiple Beds, Non Smoking, Fireplace (with Sofabed)

  • 1 bedroom
  • Sleeps 6
  • 1 King Bed and 1 Queen Bed

View all photos for Suite, 1 King Bed, Accessible, Hot Tub (with Sofabed)

Suite, 1 King Bed, Accessible, Hot Tub (with Sofabed) | In-room safe, desk, iron/ironing board, free cots/infant beds

Suite, 1 King Bed, Accessible, Hot Tub (with Sofabed)

  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for 1 King Bed 1 Bedroom Suite

In-room safe, desk, iron/ironing board, free cots/infant beds

1 King Bed 1 Bedroom Suite

  • Sleeps 2

View all photos for 1 King Bed Standard

In-room safe, desk, iron/ironing board, free cots/infant beds

1 King Bed Standard

  • Sleeps 2

View all photos for 2 Queen Beds Standard Garden View

In-room safe, desk, iron/ironing board, free cots/infant beds

2 Queen Beds Standard Garden View

  • Sleeps 4

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About this property

Best Western Plus 1000 Islands Hotel & Suites

Along with a casino, this smoke-free hotel has an indoor pool and a fitness centre. Free continental breakfast, free WiFi in public areas and free self parking are also provided. Other amenities include a sauna, a business centre and conference space. Housekeeping is available on request.
Best Western Plus 1000 Islands Hotel & Suites offers 61 accommodations with a safe and free newspapers. Flat-screen televisions come with premium cable channels. Guests can make use of the in-room fridges, microwaves and coffee/tea makers.

Guests can surf the web using complimentary wired and wireless Internet access. Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). Additionally, rooms include a hairdryer and an iron/ironing board. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include an indoor pool, a sauna and a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

The free breakfast at Best Western Plus 1000 Islands Hotel & Suites gets high marks from our customers. During your stay, you're just a quick walk from BMX Track and Skateboard park. Features include free WiFi in public areas and free self-parking, plus an indoor pool.
  • Free continental breakfast served daily
  • Free WiFi and wired Internet
  • Free self-parking
  • Take a swim in the indoor pool
  • Amenities include a front desk safe, a business centre and 3 meeting rooms
  • On-site recreation includes a gym, a sauna and a golf driving range
  • Guests have great things to say about the location and the clean guestrooms
  • Just a 3-minute drive from Gananoque Boat Line and 5 minutes from Thousand Islands National Park
  • Pets welcome for a fee
Best Western Plus 1000 Islands Hotel & Suites offers its guests an indoor pool, a sauna, and a fitness centre. WiFi and wired Internet are free in public spaces. A business centre and 3 meeting rooms are available. Free breakfast is available daily. Event space at this hotel measures 2637 square feet (245 square metres) and includes conference space. A casino, a terrace, and a vending machine are also featured at the family-friendly Best Western Plus 1000 Islands Hotel & Suites. Self parking is free.

This Gananoque hotel is smoke free.

Guests are served a free continental breakfast daily from 6:00 AM to 9:30 AM.
Room service is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Electric car charging station on site
  • Free self parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking available

Food and drink

  • Free continental breakfast available daily 6:00 AM to 9:30 AM

Things to do

  • Casino
  • Golf driving range
  • Gym
  • Indoor pool
  • Sauna
  • Shopping
  • TV in common areas

Family friendly

  • Babysitting (surcharge)
  • In-room cot
  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Housekeeping (daily)

Business services

  • 2,637 square feet of conference space
  • 3 meeting rooms
  • Business centre

Outdoors

  • Pool loungers
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk

More

  • 1 building
  • 4 floors
  • Banquet hall
  • Fireplace in lobby
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Free cot

Bathroom

  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • Flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator
  • Room service

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free daily newspapers
  • Free local calls
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Minimum check-in age - 19

Check-out

Check-out before 11 AM
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: CAD 25 per pet, per night
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for CAD 20.00 per night.
  • Free cots (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: CAD 25 per pet, per night
  • Service animals are exempt from fees
  • Rollaway bed fee: CAD 20.00 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Cashless transactions are available
Safety features at this property include a smoke detector
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Holiday Inn Express Gananoque
Holiday Inn Express Hotel Gananoque
Holiday Inn Express Hotel Suites Gananoque

Best Western Plus 1000 Islands Hotel & Suites Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 638 out of 1001 reviews
Rating 8 - Good. 262 out of 1001 reviews
Rating 6 - Okay. 66 out of 1001 reviews
Rating 4 - Poor. 25 out of 1001 reviews
Rating 2 - Terrible. 10 out of 1001 reviews

9.2/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

9.0/10

Property conditions & facilities

Reviews

6/10 Okay

Joanna

Stayed 1 night in Oct 2025

6/10 Okay

B Michelle

Travelled with partner
Liked: Staff & service, amenities
It’s a safe and quiet motel in close proximity to the highway. Staff are friendly. There is room for improvement in housekeeping and maintenance. Gum was stuck to the carpet in our room, the soap and lotion dispensers were empty, a towel bar randomly fell off the wall, and plaster is failing in many places. This motel is showing its age since our last stay here a couple years ago.
Stayed 1 night in Nov 2025

8/10 Good

William

Room was fine.
Stayed 1 night in Nov 2025

8/10 Good

Jennifer

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Room was clean, breakfast was great, customer service was good
Stayed 1 night in Nov 2025

10/10 Excellent

Nicole

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean, spacious, great staff.
Stayed 1 night in Nov 2025

10/10 Excellent

Margaret

Stayed 1 night in Nov 2025

10/10 Excellent

Thomas

Stayed 1 night in Nov 2025

2/10 Terrible

Denise

Stayed 1 night in Nov 2025

10/10 Excellent

HITESHKUMAR, Dryden

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Very warm welcome ! Stayed in #150, very comfortable & excellent value ! We will be back for sure !
Stayed 1 night in Nov 2025

10/10 Excellent

Jashan

Liked: Cleanliness, amenities, property conditions & facilities
Everthing clean including rooms hotel washroom all facilities was on the top i like the pool facilitiy soo good breakfast have lots of option must recommend
Stayed 1 night in Oct 2025

10/10 Excellent

David, Mississagua

Stayed 1 night in Oct 2025

10/10 Excellent

Gustavo

Liked: Cleanliness, staff & service, property conditions & facilities
Better than expected. Only 1 night but I found the room very well equipped and clean
Stayed 1 night in Oct 2025

4/10 Poor

Cody

Stayed 1 night in Oct 2025

10/10 Excellent

Kreg

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean, room was nice and big.
Stayed 2 nights in Oct 2025

10/10 Excellent

Andrea

Liked: Cleanliness
Stayed 1 night in Oct 2025

10/10 Excellent

Marina

Travelled with family
Stayed 1 night in Oct 2025

8/10 Good

Syed Khizar

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was good except the bathroom shower, water pressure was very low.
Stayed 1 night in Oct 2025

10/10 Excellent

Marina

Travelled with family
Stayed 1 night in Oct 2025

8/10 Good

Shuyan

Travelled with family
Liked: Cleanliness
Stayed 1 night in Oct 2025

10/10 Excellent

Chibuike

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, nice structure, family friendly, and great staff
Stayed 3 nights in Oct 2025

4/10 Poor

Jason

Stayed 1 night in Oct 2025

8/10 Good

Kirsteen

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2025

8/10 Good

Jie

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
La chambre est grande, le lit est confortable et le petit-déjeuner est bon.
Stayed 1 night in Oct 2025

10/10 Excellent

Sharlyne

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2025

10/10 Excellent

Amin

Stayed 2 nights in Oct 2025