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Baymont by Wyndham Gatlinburg On The River

2.5 star property

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Photo gallery for Baymont by Wyndham Gatlinburg On The River

Exterior
Free daily buffet breakfast
Exterior
Lobby
Indoor pool, pool loungers

Reviews

8.4 out of 10
Very good

Popular amenities

  • Pool
  • Parking included
  • Free Wi-Fi
  • Air-conditioning
  • Gym

Explore the area

View in a map
293 Parkway, Gatlinburg, TN, 37738
  • Place, Ripley's Aquarium of the Smokies
    ‪11 min walk‬
  • Place, Anakeesta
    ‪11 min walk‬
  • Place, Gatlinburg SkyPark
    ‪18 min walk‬
  • Airport, Knoxville, TN (TYS-McGhee Tyson)
    ‪67 min drive‬

Room options

View all photos for Room, 2 Queen Beds, Non Smoking, River View

Room, 2 Queen Beds, Non Smoking, River View | Premium bedding, desk, iron/ironing board, free cots/infant beds

Room, 2 Queen Beds, Non Smoking, River View

8.6 out of 10
Excellent
(258 reviews)
  • 33 sq m
  • River view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Accessible, Non Smoking

Premium bedding, desk, iron/ironing board, free cots/infant beds

Room, 1 King Bed, Accessible, Non Smoking

9.6 out of 10
Exceptional
(11 reviews)
  • 33 sq m
  • River view
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, Multiple Beds, Non Smoking, River View (Two-Bedroom Suite)

Premium bedding, desk, iron/ironing board, free cots/infant beds

Suite, Multiple Beds, Non Smoking, River View (Two-Bedroom Suite)

9.4 out of 10
Exceptional
(9 reviews)
  • 65 sq m
  • 2 bedrooms
  • River view
  • Sleeps 6
  • 3 Queen Beds

View all photos for Room, 1 King Bed, Non Smoking, River View

Premium bedding, desk, iron/ironing board, free cots/infant beds

Room, 1 King Bed, Non Smoking, River View

8.6 out of 10
Excellent
(122 reviews)
  • 33 sq m
  • River view
  • Sleeps 2
  • 1 King Bed

Two Queen Room with River View

  • Sleeps 4

Mobility Accessible King Bed Room with River View

  • Sleeps 2

3 Queen Beds 2 Room Suite Non-Smoking

  • Sleeps 6

King Room with River View

  • Sleeps 2

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About this property

Baymont by Wyndham Gatlinburg On The River

Hotel with free breakfast, near Ripley's Aquarium of the Smokies
This smoke-free hotel features an indoor pool, a fitness centre and a 24-hour business centre. Free buffet breakfast, free WiFi in public areas and free self parking are also provided. Additionally, coffee/tea in a common area, a business centre and laundry facilities are on-site. Change of towels is available on request
Baymont by Wyndham Gatlinburg On The River offers 67 air-conditioned accommodations, which are accessible via exterior corridors, and features iPod docking stations and coffee/tea makers. Rooms open to balconies or patios. Beds feature premium bedding. LED televisions come with satellite channels. Fridges and microwaves are provided. Bathrooms include a combined bath/shower unit and hairdryers.

This Gatlinburg hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and complimentary weekday newspapers, as well as telephones; free local calls are provided (restrictions may apply). Change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include an indoor pool and a fitness centre.
The free breakfast at Baymont by Wyndham Gatlinburg On The River gets high marks from our customers. During your stay, you're just a quick walk from Moonshine Mountain Coaster. Features include free WiFi in public areas and free self-parking, plus an indoor pool.
  • Free buffet breakfast served daily
  • Free WiFi
  • Free self-parking
  • Take a swim in the indoor pool
  • Amenities include free newspapers in reception, a front desk safe and a 24-hour business centre
  • On-site recreation includes a gym
  • Guests really like the accommodation for the spaciousness and cleanliness
  • Within a 15-minute walk of Ripley's Aquarium of the Smokies and Anakeesta
Baymont by Wyndham Gatlinburg On The River offers its guests an indoor pool and a fitness centre. Public spaces have free WiFi. You'll find a 24-hour business centre on site. Free breakfast is available daily. A terrace, a vending machine, and an arcade/games room are also featured at the business-friendly Baymont by Wyndham Gatlinburg On The River. Free self parking is available.

This Gatlinburg hotel is smoke free.

Guests are served a free buffet breakfast daily from 6:30 AM to 9:30 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Limited on-site self parking
  • Onsite parking includes off-street options

Food and drink

  • Free buffet breakfast available daily 6:30 AM to 9:30 AM
  • Coffee and tea in common areas

Things to do

  • Arcade/game room
  • Gym
  • Indoor pool
  • TV in common areas

Family friendly

  • Arcade/game room
  • In-room cot
  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Safe at front desk
  • Vending machine

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Housekeeping (daily)

Business services

  • 24-hour business centre

Outdoors

  • Firepit
  • Picnic area
  • Pool loungers
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path of travel

More

  • 1 building
  • 3 floors
  • At least 80% lighting from LEDs
  • Fireplace in lobby
  • Local culture and ecosystem education
  • Reception hall
  • Smoke-free property

Room amenities

Bedroom

  • Free cot
  • Premium bedding

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • IPod dock
  • LED TV with cable/satellite channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Access via exterior corridors
  • Air conditioning
  • Connecting rooms available
  • Desk
  • Energy-saving switches in guestrooms
  • Free local calls
  • Free weekday newspapers
  • Iron/ironing board
  • LED lighting
  • Phone
  • Recycling

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Minimum check-in age - 21

Check-out

Check-out before 11 AM
Contactless check-out
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Payment types at the property

Important information

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Masks are required at the property for guests who have not received COVID-19 vaccination
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Baymont Inn Gatlinburg
Baymont Inn Gatlinburg River
Baymont Inn River
Baymont Inn River Hotel
Baymont Inn River Hotel Gatlinburg
Comfort Inn On The River Hotel Gatlinburg
Baymont Inn Gatlinburg River Hotel
Gatlinburg Comfort Inn
Comfort Inn Gatlinburg
Baymont Wyndham Gatlinburg River Hotel
Baymont Wyndham River Hotel
Baymont Wyndham Gatlinburg River
Baymont Wyndham River
Gatlinburg Comfort Inn
Baymont Inn Suites Gatlinburg On The River
Baymont by Wyndham Gatlinburg On The River Hotel
Baymont by Wyndham Gatlinburg On The River Gatlinburg
Baymont by Wyndham Gatlinburg On The River Hotel Gatlinburg

Baymont by Wyndham Gatlinburg On The River Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 747 out of 1396 reviews
Rating 8 - Good. 361 out of 1396 reviews
Rating 6 - Okay. 157 out of 1396 reviews
Rating 4 - Poor. 74 out of 1396 reviews
Rating 2 - Terrible. 57 out of 1396 reviews

8.6/10

Cleanliness

8.4/10

Staff & service

8.2/10

Amenities

8.2/10

Property conditions & facilities

Reviews

8/10 Good

Jonathan

Travelled with partner
Liked: Cleanliness, amenities
It is about a 15 minute walk to downtown area. It was very doable and we were able to avoid having to try to find parking downtown. The hotel was very hard to get in and out of in a car. There was additional parking underneath but that was even harder to get out of. Beds were comfortable and room was clean. We had a good view of the river. AC was loud but it drowned out the street noise-I think it would have been noisy from the street if the AC had not been loud. Breakfast was very limited. Drink machine did not work the entire stay. Waffle machine did not have mix and worker did not care. Biscuits dry and eggs were cold. Overall, it was a good location and it was a fine stay.
Stayed 4 nights in Oct 2025

4/10 Poor

Pamela

Stayed 4 nights in Oct 2025

4/10 Poor

Daniel R

Travelled with family
Disliked: Staff & service, amenities
Parking was horrible. Lots of traffic noise. Rooms were clean. Staff was friendly,except for office staff,they seeme like they didnt care. Overall i thought it was a little overpriced for what we got.Been coming to this area for 34 years.Will not choose this place next year.
Stayed 4 nights in Oct 2025

8/10 Good

Philip

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean & newer rooms
Stayed 1 night in Oct 2025

8/10 Good

Laura

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 5 nights in Oct 2025

10/10 Excellent

Danny

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff. They had a good breakfast. Its convenient to walk to many attractions and shopping. Beautiful view of the river and mountains from the balcony. I will stay again when im here. Traffic can be a bad at times gettimg in and out but someone always get through. We enjoyed our stay.
Stayed 3 nights in Oct 2025

4/10 Poor

Paul

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
There was mold on the bed protector. Ice machine didn't work on the 4th floor. Our door popped open a couple times
Stayed 4 nights in Oct 2025

8/10 Good

Megan

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My only complaint is the noisy street (an out of hand car show was in town) it is also difficult to exit the parking lot due to being located on extremely busy road. Room was great, balcony view was exactly as pictured with comfortable seating. Breakfast was convenient. I would stay here again.
Stayed 6 nights in Oct 2025

10/10 Excellent

Joanie

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
After being scammed with false advertising and being stuck 10 hours from home without a plan to where to let my kids sleep these amazing people found a spot for us for the night. Not only were they our rescuers but the room is amazing with a spectacular view; it was clean and secure. The kids enjoyed the enclosed pool that was warm and comfortable to swim even in October. We watched a bear casually stroll down the strip (don’t leave food in your car). The kids enjoyed the mountain Coaster very conveniently across the street and pizza the Brazilian way from 3 minutes walk away!!! Even if they are unable to accommodate us tonight we were able to salvage 2 days of our trip and will definitely be back and stay here from ever on.
Stayed 1 night in Oct 2025

10/10 Excellent

Kimberly

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Oct 2025

6/10 Okay

Heather

Disliked: Staff & service
Stayed 4 nights in Oct 2025

10/10 Excellent

Joyce

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We arrived early during a torrential rain storm. They let us into the laundry room to do our laundry before we could check in. Very grateful for that. The room was comfortable and I absolutely loved the balcony on Pigeon Creek. It was within walking distance of downtown. Breakfast was very good. Not one complaint!
Stayed 2 nights in Sep 2025

4/10 Poor

Kayla

Stayed 3 nights in Oct 2025

10/10 Excellent

Heather

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Could get better pillows
Stayed 2 nights in Oct 2025

10/10 Excellent

Leon M.

Travelled with family
Liked: Amenities
Our stay was wonderful. We saw a bear on two different days. The water from the balcony was very peaceful. We could walk to the attractions. Breakfast included was good. We would definitely stay here again
Stayed 4 nights in Sep 2025

10/10 Excellent

Ashley

Liked: Cleanliness
Stayed 2 nights in Sep 2025

10/10 Excellent

Melissa

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stayed a week and enjoyed our stay here very much. The staff was so friendly and always so helpful. The room was very clean and always smelled really good. Enjoyed the balcony and watching the otters and bears in the river.
View of mountain & river
View of river
Stayed 5 nights in Sep 2025

2/10 Terrible

Jordan

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort

Not a place to stay if you have small children

We did not have a good experience. The information provided when booking the room was a two-bedroom suite. I was expecting one door to enter the room and then two bedrooms. It was two rooms with conjoining access. In addition, the balcony door would not close, the nightstand was missing a leg so it would fall over if touched, one entry door was not sealed at the bottom so light was coming in with who knows what else, the areas next to the AC units had not been cleaned in a while and had small places next to them for little hands to get into. It was not safe for children and we ended up leaving after one night. I was able to talk to the staff about my concerns and Hotels.com was able to get my remaining stay refunded. I am greatly appreciative of Hotels.com for helping me get the refund. I will never be staying here again. The parking lot is awful trying to get in and out as well. Just an overall bad experience.
Stayed 6 nights in Sep 2025

10/10 Excellent

Julie

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved it!! Was an excellent place to stay the breakfast was delicious and the staff were great. Definitely recommend.
Stayed 4 nights in Sep 2025

10/10 Excellent

Dawn

Liked: Property conditions & facilities
Clean room but uncomfortable befs
Stayed 4 nights in Sep 2025

8/10 Good

Mandy

Stayed 6 nights in Sep 2025

10/10 Excellent

gregory

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 7 nights in Sep 2025

10/10 Excellent

Terri

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved the private balcony off of each room over looking the river. Comfortable beds staff friendly. Would stay again.
Stayed 6 nights in Sep 2025

10/10 Excellent

Missy

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2025

8/10 Good

Suzanne

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good Stay

The motel was nice. They have balconies over the creek with chairs. The breakfast is very similar to Holiday Inn Express, pretty standard. They advertise a game room but it's just a room with a foosball table only. They have an indoor pool but you have to go outside to get to it. This is right on the edge of Gatlinburg right when you get there from Pigeon Forge so if you are out of shape double the walk time from the motel to the center of Gatlinburg.
Stayed 3 nights in Sep 2025