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The Greystone Lodge on the River

2.5 star property

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Photo gallery for The Greystone Lodge on the River

Terrace/patio
Exterior
Lobby sitting area
Lobby
Seasonal outdoor pool

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Pool
  • Parking included
  • Free Wi-Fi
  • Gym
  • Business services

Explore the area

View in a map
559 Parkway, Gatlinburg, TN, 37738
  • Place, Ripley's Aquarium of the Smokies
    ‪2 min walk‬
  • Place, Anakeesta
    ‪3 min walk‬
  • Place, Gatlinburg Convention Center
    ‪13 min walk‬
  • Airport, Knoxville, TN (TYS-McGhee Tyson)
    ‪68 min drive‬

Room options

View all photos for Executive Double Room

Executive Double Room | Blackout curtains, iron/ironing board, free WiFi

Executive Double Room

9.6 out of 10
Exceptional
(5 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free Wi-Fi

View all photos for Deluxe Double Room Single Use

Deluxe Double Room Single Use | Blackout curtains, iron/ironing board, free WiFi

Deluxe Double Room Single Use

8.8 out of 10
Excellent
(13 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Premium Double Room

Blackout curtains, iron/ironing board, free WiFi

Premium Double Room

9.6 out of 10
Exceptional
(9 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Executive Quadruple Room

Executive Quadruple Room | Blackout curtains, iron/ironing board, free WiFi

Executive Quadruple Room

9.4 out of 10
Exceptional
(41 reviews)
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free Wi-Fi

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About this property

The Greystone Lodge on the River

Along with a 24-hour fitness centre, this smoke-free hotel has a conference centre and a seasonal outdoor pool. Free continental breakfast, free WiFi in public areas and free self parking are also provided. Additionally, a business centre, a children's pool and laundry facilities are on-site.
The Greystone Lodge on the River offers 241 accommodations with an iron/ironing board and blackout curtains. Cable televisions are provided. This Gatlinburg hotel provides complimentary wireless Internet access, with a speed of 25+ Mbps. Housekeeping is provided on a daily basis.
A children's pool and a seasonal outdoor pool are on site. Other recreational amenities include a waterslide and a 24-hour fitness centre.
During your stay at The Greystone Lodge on the River, you're just a quick walk from Ripley's Aquarium of the Smokies. Enjoy features like free breakfast, free WiFi in public areas and free self-parking.
  • Free continental breakfast served daily
  • Free Wi-Fi (speed: 25+ Mbps)
  • Free self-parking
  • Splash around at the waterslide or swim in the seasonal outdoor pool
  • Amenities include a business centre, meeting rooms and a conference centre
  • On-site recreation includes a 24-hour gym
  • Steps from Ripley's Aquarium of the Smokies and Anakeesta
The Greystone Lodge on the River offers its guests a seasonal outdoor pool, a kids' pool, a waterslide, and a 24-hour fitness centre. Public spaces have free WiFi. A business centre and meeting rooms are available. Free breakfast is served daily. The Greystone Lodge on the River also features a vending machine and laundry facilities. Self parking is free.

This Gatlinburg hotel is smoke free.

Guests are served a free continental breakfast daily from 7:00 AM to 10:00 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • Free covered self parking on site
  • Limited on-site self parking

Food and drink

  • Free continental breakfast available daily 7:00 AM to 10:00 AM

Things to do

  • 24-hour gym
  • Children's pool
  • Seasonal outdoor pool
  • Waterslide

Family friendly

  • Children's pool
  • Laundry facilities
  • Seasonal outdoor pool
  • Waterslide

Conveniences

  • 24-hour front desk
  • Guidebooks
  • Laundry facilities
  • Vending machine

Guest services

  • Housekeeping (daily)

Business services

  • Business centre
  • Conference centre
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Wheelchair accessible (may have limitations)

More

  • Smoking not allowed

Room amenities

Bedroom

  • Blackout drapes

Entertainment

  • TV with cable channels

More

  • Electrical adapters
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: anytime
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.

Payment types at the property

Important information

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Safety features at this property include a fire extinguisher
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • The seasonal pool will open on 15 April and close on 15 October.
  • Pool access available from 11:00 AM to 11:00 PM

The Greystone Lodge on the River Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 233 out of 340 reviews
Rating 8 - Good. 79 out of 340 reviews
Rating 6 - Okay. 18 out of 340 reviews
Rating 4 - Poor. 8 out of 340 reviews
Rating 2 - Terrible. 2 out of 340 reviews

9.4/10

Cleanliness

9.6/10

Staff & service

9.0/10

Amenities

9.2/10

Property conditions & facilities

Reviews

Verified

8/10 Good

Robert

Liked: Cleanliness, staff & service, property conditions & facilities
the location was perfect for our visit
Stayed 2 nights in Mar 2026
Verified

10/10 Excellent

Heather

Liked: Cleanliness, staff & service, property conditions & facilities
Would stay again, great location, nice breakfast
Stayed 4 nights in Mar 2026
Verified

8/10 Good

Jonna

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Cute place -very close to everywhere!
Stayed 1 night in Apr 2026
Verified

10/10 Excellent

Leigh

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location of hotel is perfect. The rooms were spacious, parking was Easy and plentiful, staff was Friendly and Welcoming. Just a Great place to stay!
Stayed 2 nights in Mar 2026
Verified

10/10 Excellent

Iris

Liked: Cleanliness, staff & service, property conditions & facilities
Perfect place to stay and walk the town. Parking was easy and the room was comfortable. Don’t hesitate to stay here.
Stayed 1 night in Apr 2026
Verified

10/10 Excellent

Shelly

Liked: Cleanliness, staff & service, property conditions & facilities
Perfect location in the middle of everything!
Stayed 3 nights in Apr 2026
Verified

10/10 Excellent

Jeff

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was nice being within walking distance of the attractions. The rooms were clean and the staff was friendly. I will stay here again
View from the room
Stayed 3 nights in Mar 2026
Verified

8/10 Good

Debra

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice clean room. In nice location easy walk to most everything. Would stay there again.
Stayed 2 nights in Mar 2026
Verified

10/10 Excellent

Mitchell

Liked: Cleanliness, staff & service, amenities
Great location, friendly staff.
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

don

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
great room with river view, easy access to everything, parking close to room
Stayed 3 nights in Mar 2026
Verified

10/10 Excellent

Darrel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice people at check in and checkout. Great location to town. Loved the proximity to the river! Rooms are slightly out of date; but still a great place. Would definitely stay again.
Stayed 1 night in Apr 2026
Verified

10/10 Excellent

Prasanth

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a fantastic stay! The hotel provides a great breakfast each morning, free parking, and nice pools for relaxing. The location is unbeatable — it’s within walking distance to all the main attractions, literally just a few steps from Anakeesta and Ripley’s Aquarium. The bus stop is also right in front of the hotel, which made getting around super convenient. Highly recommend for anyone visiting the area!
Stayed 2 nights in Mar 2026
Verified

10/10 Excellent

Susan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel was in a perfect location. We were with in walking distance of anywhere we went.
Stayed 2 nights in Mar 2026
Verified

8/10 Good

Kassy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Parking was nice
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

sadie

Liked: Cleanliness, amenities, property conditions & facilities
The bed was very comfortable, great shower water pressure, very clean, and right by all the attractions. Will be staying again.
Stayed 3 nights in Feb 2026
Verified

10/10 Excellent

Jonathan

Liked: Cleanliness, staff & service, amenities
Clean room and friendly staff
Stayed 2 nights in Feb 2026
Verified

8/10 Good

Joshua

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything I needed was provided for me during my stay
Stayed 4 nights in Mar 2026
Verified

10/10 Excellent

Maury

Liked: Cleanliness, amenities, property conditions & facilities
Clean comfortable room, good view, convenient to downtown
Stayed 2 nights in Feb 2026
Verified

10/10 Excellent

Melissa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location. Friendly staff, clean, and safe. Highly recommend
Stayed 3 nights in Mar 2026
Verified

10/10 Excellent

Brian

Liked: Cleanliness, amenities, property conditions & facilities
Very clean room and staff were friendly. Short walking distance to downtown restaurants and attractions.
Stayed 2 nights in Feb 2026
Verified

8/10 Good

Terry

Liked: Cleanliness
Staff was great. Breakfast was so, so, but free! Close to the main drag.
Stayed 1 night in Apr 2026
Verified

8/10 Good

Patricia

Liked: Cleanliness, staff & service, property conditions & facilities
Easy walk to the downtown entertainment and food establishments. Quiet.
Stayed 2 nights in Apr 2026
Verified

10/10 Excellent

Kaye

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location with balcony looking at the creek and the strip. Staff was very helpful in booking an extra night at a good rate.
Stayed 1 night in Mar 2026
Verified

8/10 Good

Lila

Liked: Cleanliness, amenities, property conditions & facilities
Clean, comfy beds, friendly customer service, good breakfast
Stayed 2 nights in Dec 2025
Verified

10/10 Excellent

Emma

Liked: Cleanliness, amenities, property conditions & facilities
Everything was great. Loved the location & the staff was awesome!
Stayed 2 nights in Feb 2026