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The Greystone Lodge on the River

2.5 star property

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Photo gallery for The Greystone Lodge on the River

Terrace/patio
Lobby
Seasonal outdoor pool
Lobby sitting area
Exterior

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Pool
  • Breakfast included
  • Free Wi-Fi
  • Gym
  • Business services

Explore the area

View in a map
559 Parkway, Gatlinburg, TN, 37738
  • Place, Ripley's Aquarium of the Smokies
    ‪2 min walk‬
  • Place, Anakeesta
    ‪3 min walk‬
  • Place, Gatlinburg SkyPark
    ‪9 min walk‬
  • Airport, Knoxville, TN (TYS-McGhee Tyson)
    ‪68 min drive‬

Room options

View all photos for Executive Double Room

Executive Double Room | Blackout curtains, iron/ironing board, free WiFi

Executive Double Room

10.0 out of 10
Exceptional
(1 review)
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Deluxe Double Room Single Use

Deluxe Double Room Single Use | Blackout curtains, iron/ironing board, free WiFi

Deluxe Double Room Single Use

8.0 out of 10
Very good
(4 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Premium Double Room

Blackout curtains, iron/ironing board, free WiFi

Premium Double Room

9.0 out of 10
Wonderful
(4 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Executive Quadruple Room

Executive Quadruple Room | Blackout curtains, iron/ironing board, free WiFi

Executive Quadruple Room

9.0 out of 10
Wonderful
(16 reviews)
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

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About this property

The Greystone Lodge on the River

Along with a 24-hour fitness centre, this smoke-free hotel has a conference centre and a seasonal outdoor pool. Free continental breakfast, free WiFi in public areas and free self parking are also provided. Additionally, a business centre, a children's pool and laundry facilities are on-site.
The Greystone Lodge on the River offers 241 accommodations with an iron/ironing board and blackout curtains. Cable televisions are provided. This Gatlinburg hotel provides complimentary wireless Internet access, with a speed of 25+ Mbps. Housekeeping is provided on a daily basis.
A children's pool and a seasonal outdoor pool are on site. Other recreational amenities include a waterslide and a 24-hour fitness centre.
During your stay at The Greystone Lodge on the River, you're just a quick walk from Ripley's Aquarium of the Smokies. Enjoy features like free breakfast, free WiFi in public areas and free self-parking.
  • Free continental breakfast served daily
  • Free Wi-Fi (speed: 25+ Mbps)
  • Free self-parking
  • Splash around at the waterslide or swim in the seasonal outdoor pool
  • Amenities include a business centre, meeting rooms and a conference centre
  • On-site recreation includes a 24-hour gym
  • Steps from Ripley's Aquarium of the Smokies and Anakeesta
The Greystone Lodge on the River offers its guests a seasonal outdoor pool, a kids' pool, a waterslide, and a 24-hour fitness centre. Public spaces have free WiFi. A business centre and meeting rooms are available. Free breakfast is served daily. The Greystone Lodge on the River also features a vending machine and laundry facilities. Self parking is free.

This Gatlinburg hotel is smoke free.

Guests are served a free continental breakfast daily from 7:00 AM to 10:00 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • Free covered self parking on site
  • Limited on-site self parking

Food and drink

  • Free continental breakfast available daily 7:00 AM to 10:00 AM

Things to do

  • 24-hour gym
  • Children's pool
  • Seasonal outdoor pool
  • Waterslide

Family friendly

  • Children's pool
  • Laundry facilities
  • Seasonal outdoor pool
  • Waterslide

Conveniences

  • 24-hour front desk
  • Guidebooks
  • Laundry facilities
  • Vending machine

Guest services

  • Housekeeping (daily)

Business services

  • Business centre
  • Conference centre
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Wheelchair accessible (may have limitations)

More

  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes

Entertainment

  • TV with cable channels

More

  • Electrical adapters
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: anytime
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.

Payment types at the property

Important information

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Safety features at this property include a fire extinguisher
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • The seasonal pool will open on 15 April and close on 15 October.
  • Pool access available from 11:00 AM to 11:00 PM

The Greystone Lodge on the River Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 115 out of 167 reviews
Rating 8 - Good. 37 out of 167 reviews
Rating 6 - Okay. 8 out of 167 reviews
Rating 4 - Poor. 6 out of 167 reviews
Rating 2 - Terrible. 1 out of 167 reviews

9.4/10

Cleanliness

9.6/10

Staff & service

9.0/10

Amenities

8.8/10

Property conditions & facilities

Reviews

10/10 Excellent

Makayla

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love love loved staying here! The location was so convenient and couldn’t have been more cozy! I do wish that there was a little bit more of a variety of breakfast food. But still loved the food that was provided. Staff was kind and helpful.
Stayed 3 nights in Dec 2025

6/10 Okay

David

Liked: Staff & service
Disliked: Cleanliness, room comfort
Beds were terrible.
Stayed 1 night in Dec 2025

8/10 Good

Tracey

Travelled with partner
Liked: Cleanliness, property conditions & facilities
Very clean, friendly staff, hard uncomfortable bed
Stayed 1 night in Dec 2025

10/10 Excellent

Danielle

Travelled with family
Liked: Cleanliness, staff & service, amenities
The room was spotless and we had a balcony of the river! And the staff is friendly! The breakfast is great!
Stayed 4 nights in Dec 2025

10/10 Excellent

Mary

Liked: Cleanliness, property conditions & facilities
Had a lovely stay for the weekend. The central location was fantastic, making it easy to walk to nearby shops, restaurant and attractions . Our room was spacious and clean, and we really appreciated the comfortable bed and quiet atmosphere. Staff were excellent. The only minor downside was that there were no breakfast meats at breakfast, but it didn't detract from our overall experience. We would definitely recommend this hotel for anyone looking for a comfortable and convenient stay in the Gaitlinburg."
Stayed 2 nights in Dec 2025

8/10 Good

James

Stayed 3 nights in Dec 2025

10/10 Excellent

Amy

Liked: Cleanliness
Stayed 1 night in Dec 2025

10/10 Excellent

Mark

Stayed 2 nights in Nov 2025

8/10 Good

Dale

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Breakfast was not fresh. We felt safe with the parking.
Stayed 2 nights in Dec 2025

10/10 Excellent

Stefan

Stayed 2 nights in Dec 2025

10/10 Excellent

Teresa

Liked: Cleanliness, staff & service, amenities
Clean room, quiet, close to everything!
Stayed 4 nights in Dec 2025

10/10 Excellent

Sherri

Stayed 2 nights in Dec 2025

10/10 Excellent

Gerardo

Stayed 3 nights in Nov 2025

10/10 Excellent

Linda

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The breakfast was fresh. The parking was easy.
Stayed 3 nights in Dec 2025

10/10 Excellent

Ana

Liked: Cleanliness, amenities, property conditions & facilities
Clean rooms and everything is close you can walk everywhere
Stayed 2 nights in Nov 2025

10/10 Excellent

William

Liked: Cleanliness, property conditions & facilities
The staff were very friendly and helpful. The room was clean and had a great view of the river. The breakfast was good, only wish that a meat was offered. We were very pleased with our stay.
Stayed 3 nights in Nov 2025

10/10 Excellent

Julie

Stayed 1 night in Nov 2025

8/10 Good

Lucille

Liked: Cleanliness, amenities, property conditions & facilities
Clean room.Staff was very friendly.
Stayed 3 nights in Nov 2025

10/10 Excellent

Sheila

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Rooms are always clean and staff is very friendly. Love staying here and the location to walk to everything is awesome.
Stayed 2 nights in Nov 2025

10/10 Excellent

Jared

Travelled with family
Liked: Cleanliness, staff & service, amenities
Great location. Everything seemed clean. The breakfast wasn't anything special, but as a whole, the hotel was a good band for our buck.
Stayed 3 nights in Nov 2025

10/10 Excellent

valentin

Stayed 1 night in Dec 2025

8/10 Good

ROSA

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I like the view from the room balcony, closest to Anakesta park and aquarium. I would've like to see more breakfast varieties like adding sausages or bacon.
Stayed 3 nights in Nov 2025

8/10 Good

Vinicius

Liked: Cleanliness, property conditions & facilities
Everything was good, clean, the room
Stayed 3 nights in Nov 2025

8/10 Good

Amber

Travelled with family
Liked: Cleanliness, staff & service, amenities
Room was clean, staff was awesome, liked the closeness to everything. Breakfast was ok. Same thing everyday for 3 days but all in all I would stay again.
Stayed 3 nights in Nov 2025

10/10 Excellent

Marci

Travelled with family
Liked: Amenities
Parking in garage is tight in a truck and getting out of garage is tight
Stayed 2 nights in Nov 2025