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The Timber at Holly Branch

2.0 star property

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Restaurant
Exterior
Luxury Suite, 1 Bedroom, Non Smoking, Private Bathroom | Living area | 55-inch LED TV with digital channels
Free daily continental breakfast
Premium Single Room, 1 King Bed with Sofa bed, Non Smoking, Private Bathroom | 1 bedroom, premium bedding, Tempur-Pedic beds, in-room safe

Reviews

9.8 out of 10
Exceptional

Popular amenities

  • Bar
  • Air conditioning
  • Free WiFi
  • Parking included
  • Restaurant

Explore the area

View in a map
439 Winfield Heights Rd, Gatlinburg, TN, 37738
  • Gatlinburg Convention Center
    ‪10 min walk‬
  • SkyPark
    ‪12 min walk‬
  • Ripley's Aquarium of the Smokies
    ‪19 min walk‬
  • Knoxville, TN (TYS-McGhee Tyson)
    ‪81 min drive‬

Room options

View all photos for Luxury Suite, 1 Bedroom, Non Smoking, Private Bathroom

Luxury Suite, 1 Bedroom, Non Smoking, Private Bathroom | 1 bedroom, premium bedding, Tempur-Pedic beds, in-room safe

Luxury Suite, 1 Bedroom, Non Smoking, Private Bathroom

10.0 out of 10
Exceptional
(11 reviews)
  • 35 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed and 1 Queen Sofa Bed

Luxury Suite, 2 Bedrooms, Non Smoking, Private Bathroom

10.0 out of 10
Exceptional
(4 reviews)
  • 57 sq m
  • 2 bedrooms
  • Sleeps 6
  • 2 Queen Beds and 1 Queen Sofa Bed

View all photos for Premium Single Room, 1 King Bed with Sofa bed, Non Smoking, Private Bathroom

Premium Single Room, 1 King Bed with Sofa bed, Non Smoking, Private Bathroom | 1 bedroom, premium bedding, Tempur-Pedic beds, in-room safe

Premium Single Room, 1 King Bed with Sofa bed, Non Smoking, Private Bathroom

10.0 out of 10
Exceptional
(6 reviews)
  • 35 sq m
  • Sleeps 4
  • 1 King Bed and 1 Queen Sofa Bed

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About this property

The Timber at Holly Branch

Hotel with free breakfast, a short walk to Great Smoky Mountains National Park
This smoke-free hotel features a restaurant, a bar/lounge and coffee/tea in a common area. Free weekend breakfast, free WiFi in public areas and free self parking are also provided. Additionally, express check-out and a fireplace at reception are on-site. Housekeeping is available on request.
The Timber at Holly Branch offers 14 accommodations with espresso makers and a safe. This individually decorated and furnished accommodation has separate sitting areas and includes desks. Tempur-Pedic beds feature premium bedding. Microwaves and coffee/tea makers are provided. Bathrooms include a shower with a rainfall showerhead, complimentary toiletries and hairdryers.

This Gatlinburg hotel provides complimentary wireless Internet access, with a speed of 50+ Mbps. 55-inch LED televisions come with premium digital channels. Additionally, rooms include a ceiling fan and blackout curtains. Housekeeping is offered on request and an iron/ironing board can be requested.

The recreational activities listed below are available either on-site or nearby; fees may apply.
During your stay at The Timber at Holly Branch, you're just a quick walk from Great Smoky Mountains National Park. Features include free breakfast, free WiFi in public areas and free self-parking.
  • Free continental breakfast served at weekends
  • Free Wi-Fi (speed: 50+ Mbps)
  • Free self-parking
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Amenities include a fireplace at reception, coffee/tea in a common area and TV in a common area
  • Within a 15-minute walk of Great Smoky Mountains National Park and Gatlinburg Convention Center
There's a restaurant on site. You can enjoy a drink at the bar/lounge. Free breakfast is served on weekends. Public spaces have free WiFi.

The business-friendly The Timber at Holly Branch also features coffee/tea in common area, a fireplace in the lobby, and express check-out. Self parking is free.

This Gatlinburg hotel is smoke free.

Guests are served a free continental breakfast on weekends from 8:00 AM to 10:00 AM.
The Timber at Holly Branch has a restaurant on site.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 50+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • Free uncovered self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free continental breakfast available on weekends 8:00 AM to 10:00 AM
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas

Things to do

  • TV in common areas

Family friendly

  • In-room microwave
  • Mini-fridge

Conveniences

  • Virtual front desk

Guest services

  • Housekeeping (on request)

Outdoors

  • Firepit
  • In a national park
  • In the mountains
  • Outdoor furniture

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 1 accessible parking space
  • Area rugs in room
  • Front entrance ramp
  • Hand-held showerhead
  • Lever door handles
  • No lift (single-level property)
  • Tile flooring in room
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • Communal living room
  • Fireplace in lobby
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Premium bedding
  • Tempur-Pedic mattress

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 55-inch LED TV with premium digital channels

Food and drink

  • Coffee/tea maker
  • Espresso maker
  • Microwave
  • Mini-fridge
  • Restaurant dining guides

More

  • Air conditioning (climate-controlled)
  • Ceiling fan
  • Desk
  • Heating (climate-controlled)
  • Individual decor
  • Individual furnishings
  • Iron/ironing board on request
  • Laptop workspace
  • Safe
  • Separate sitting area

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: anytime
Early check-in subject to availability
Early check-in fee: USD 50
Contactless check-in and check-out are available
Minimum check-in age - 21

Check-out

Check-out before 10:00 AM
Contactless check-out
Late check-out subject to availability
Late check-out fee: USD 75
Express check-out available

Special check-in instructions

There is no front desk at this property
Guests will receive an email within 5 days before arrival with check-in instructions and smart lock details; access will be through a private entrance
Prior to arrival, you must complete online registration via a secure link
You will be asked to provide the property with a copy of your government-issued photo ID after booking
A virtual front desk provides assistance to guests
This property enforces quiet hours from 10:00 PM to 7:00 AM

Access methods

Private entrance, smart lock

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 100 per accommodation, per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Early check-in fee: USD 50 (subject to availability)
  • Late check-out fee: USD 75 (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 24 years old.
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a first aid kit and outdoor lighting
This property does not have a front desk. Prior to arrival, guests must complete online registration with the property via a secure link. Guests will be asked to provide the property with a copy of their government-issued photo ID before arrival. Guests will receive an email 5 days before arrival with check-in information and smart lock details. Guests can access their accommodation through a private entrance. A virtual front desk provides assistance to guests. At the property, quiet hours are enforced between 10:00 PM and 7:00 AM.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

The Timber at Holly Branch Reviews

Reviews

9.8

Exceptional

Rating 10 - Excellent. 86 out of 98 reviews
Rating 8 - Good. 8 out of 98 reviews
Rating 6 - Okay. 2 out of 98 reviews
Rating 4 - Poor. 1 out of 98 reviews
Rating 2 - Terrible. 1 out of 98 reviews

10/10

Cleanliness

9.6/10

Staff & service

9.6/10

Amenities

10/10

Property conditions & facilities

9.6/10

Eco-friendliness

Reviews

10/10 Excellent

Sari

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 1 night in May 2025

10/10 Excellent

Roberta

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property is brand new and very well kept. It is away from the crowded, noisy area; tucked into the shady woods along Holly Branch creek. The rooms are spacious and comfortable.
Stayed 4 nights in May 2025

10/10 Excellent

Francis L. Ryder

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Privacy, security very quiet and peaceful. The staff was wonderful and was alway pleased ro help. Continental breakfast was very good and everything was fresh.
Stayed 1 night in May 2025

10/10 Excellent

Jennifer

Liked: Cleanliness, staff & service, property conditions & facilities
The only complain I have is that I got my check in information until 11 pm. Had I not called and requested the information I would’ve been without lodging for almost 8 hrs.
Stayed 3 nights in May 2025

10/10 Excellent

Michael

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025

10/10 Excellent

Alexandra

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stayed here late April and really enjoyed it!
Stayed 3 nights in Apr 2025

10/10 Excellent

Holly

Stayed 1 night in May 2025

10/10 Excellent

Penny, Breese

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent boutique feel to property. Seemed miles away from crowds but easy to reach any attraction.
Stayed 4 nights in May 2025

10/10 Excellent

Cynthia, Seal Beach

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in May 2025

10/10 Excellent

April

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
When we come back to the great smokies again, I am staying at this property. This property has the perfect combination of quiet inconvenient and walkable. The staff is super nice and there is a bar a small bar. It’s just absolutely perfect.
Stayed 4 nights in Apr 2025

10/10 Excellent

wilhelmus

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Apr 2025

10/10 Excellent

Jesse

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Absolutely perfect in every way, just the right amount of access to the park and Gatlinburg while still feeling secluded and calming.
Stayed 3 nights in Apr 2025

10/10 Excellent

Paola

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

10/10 Excellent

Jonathan

Stayed 2 nights in Apr 2025

10/10 Excellent

Tyra

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Everything was perfect!
Stayed 2 nights in Apr 2025

10/10 Excellent

Niroj

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We enjoyed out 4 day stay. Its definitely a 5 star place for a vacation in the foothills of the Great Smokies.
Stayed 4 nights in Apr 2025

4/10 Poor

Eitan

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

2 night couples stay

This new property is amazing. A gem just off the beaten path from downtown Gatlinburg. The only hiccup being that somehow my cell phone didn't make it from Hotels/Expedia to the property, so the check-in code for the room wasn't texted to me. So I had to call the property's main number. But the property and room are incredible. Feels like an outdoor cabin. The fire pits in the middle are a nice touch!
Stayed 2 nights in Apr 2025

10/10 Excellent

Edin

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Brand new and amazing rooms and staff. Kesha up front was amazing she was the hostess and bartender and did it all. Close to all of Gatlinburg and will definitely come back.
Stayed 3 nights in Apr 2025

2/10 Terrible

Diogo Gabriel da

Travelled with family, Travelled with pets
Disliked: Cleanliness, staff & service
If I could give 0 stars, I would. I’ll try to keep it short. I booked one night through the Expedia app. Upon checking in, the host knocked on my door aggressively, telling me I couldn’t stay with my service dog, Milky. She was extremely rude and insisted I leave the property. Shortly after, the manager Patrick called me, saying I had to leave because I didn’t notify them in advance about the dog. However, nowhere during the booking process did it state that prior notice was required. I submitted all the proper documentation for my service animal, yet the general manager still called me questioning why my dog was a service animal — absolutely unacceptable and discriminatory. In the end, we stayed, but the cabin itself was very disappointing. The bed was awful, the bathroom was dirty with a hole in the ceiling and hair all over the floor (check the photos). Also, they advertise breakfast, but don’t be fooled — it’s not included. All they offer is water, juice, and cereal — everything else must be purchased. Avoid this place. Terrible experience.
Stayed 1 night in Apr 2025

10/10 Excellent

Shylia

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

8/10 Good

Alexandra

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great alternative to Gatlinburg norm

Nice newer place to stay and a great alternative to the other options in Gatlinburg. We wanted to be close to the park and in a quieter part of town which ticked both boxes for us. We unfortunately didn’t utilize the bar or breakfast options- the latter which I don’t think was communicated very well. We left early both days so it didn’t affect us either. The finishes in the room are super nice and the bathrooms are lovely! The doors are creaky so we got woken up when folks left real early (W940?). Also, the door had a shade but they are not black out and the outdoor/flood lights are very bright and I feel like that would be an easy fix!
Stayed 3 nights in Apr 2025

10/10 Excellent

Ronald

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2025

10/10 Excellent

Anna

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We loved our stay! It was peaceful and the atmosphere was amazing. We had a hiccup with the shower drain on night one but the staff were quick to fix it. The only suggestion I would have is curtains in the bedroom to block out the security light that turned on and off all night. At the end of the day all the hiccups and lights were the rock bottom on my list.
Stayed 5 nights in Mar 2025

10/10 Excellent

Caleb

Stayed 1 night in Mar 2025