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Hotel ZUID

3.0 star property

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Photo gallery for Hotel ZUID

Dinner served
Interior detail
Dinner served
Interior entrance
In-room safe, free WiFi, bed sheets

Reviews

8.4 out of 10
Very good

Popular amenities

  • Parking included
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
  • Business services

Explore the area

View in a map
Fletersdel 1, Genk, 3600
  • Place, Europlanetarium Genk
    ‪4 min drive‬
  • Place, Mecc Maastricht
    ‪30 min drive‬
  • Place, Vrijthof
    ‪35 min drive‬
  • Airport, Liege (LGG)
    ‪42 min drive‬

Room options

View all photos for Comfort Double Room

Comfort Double Room | In-room safe, free WiFi, bed sheets

Comfort Double Room

9.8 out of 10
Exceptional
(8 reviews)
  • 20 sq m
  • Sleeps 3
  • 1 Double Bed
  • Free Wi-Fi

View all photos for Superior Double Room

Superior Double Room | In-room safe, free WiFi, bed sheets

Superior Double Room

9.0 out of 10
Wonderful
(2 reviews)
  • 40 sq m
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

View all photos for Basic Double Room

Basic Double Room | In-room safe, free WiFi, bed sheets

Basic Double Room

8.0 out of 10
Very good
(14 reviews)
  • 15 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed
  • Free Wi-Fi

View all photos for Single Room

In-room safe, free WiFi, bed sheets

Single Room

9.4 out of 10
Exceptional
(3 reviews)
  • Sleeps 1
  • 1 Single Bed
  • Free Wi-Fi

View all photos for Suite (Open)

In-room safe, free WiFi, bed sheets

Suite (Open)

  • Sleeps 4
  • 1 Double Bed and 1 Double Sofa Bed
  • Free Wi-Fi

View all photos for Suite, Sauna

Suite, Sauna | In-room safe, free WiFi, bed sheets

Suite, Sauna

  • Sleeps 3
  • 1 Double Bed
  • Free Wi-Fi

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Exterior
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4.3 out of 5, Excellent, 132 reviews
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About this property

Hotel ZUID

A restaurant, a bar/lounge and conference space are available at this smoke-free hotel. Free WiFi in public areas and free self parking are also provided. Other amenities include dry cleaning, express check-in and tour/ticket assistance.
Hotel ZUID offers 30 air-conditioned accommodations with a safe and complimentary bottles of water. Flat-screen televisions come with cable channels.

Bathrooms include a rainfall showerhead, complimentary toiletries and hairdryers. Guests can surf the web using complimentary wireless Internet access. Additionally, rooms include coffee/tea makers and a ceiling fan. Housekeeping is provided on a daily basis.

The recreational activities listed below are available either on-site or nearby; fees may apply.
Our customers tell us that they can't get enough of the helpful staff at Hotel ZUID. During your stay, you'll be within walking distance of Europlanetarium Genk. Enjoy features like free WiFi in public areas and free self-parking, plus a restaurant.
  • Free WiFi
  • Free self-parking
  • Enjoy southern cuisine while dining at Restaurant ZUID
  • Buffet breakfast served daily for a fee
  • Services include dry cleaning/laundry, tour or ticket assistance and luggage storage
  • On-site recreation includes bicycles to rent
  • Just a 4-minute drive from Genk Sundial Park and 5 minutes from Europlanetarium Genk
  • Airport shuttle service available for a fee
There's a restaurant on site. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces. A terrace, multilingual staff, and tour/ticket assistance are also featured at Hotel ZUID. Free self parking is available.

This 3-star Genk hotel is smoke free.

For a fee, guests can enjoy buffet breakfast on weekdays from 6:30 AM to 10:00 AM and at the weekend from 8:00 AM to 11:00 AM.
Restaurant ZUID – This restaurant specialises in southern cuisine and only serves dinner.
Room service is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Return airport shuttle (surcharge)
  • Free secured, uncovered self parking on site
  • Limited on-site self parking
  • Onsite parking includes off-street options

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 10:00 AM on weekdays and 8:00 AM to 11:00 AM on weekends; EUR 21.50 for adults and EUR 10 for children
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Restaurant ZUID

Things to do

  • Bicycle rentals

Conveniences

  • Limited-hour front desk
  • Luggage storage

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • Conference space
  • Meeting room

Outdoors

  • Garden
  • Terrace

More

  • Banquet hall
  • Built in 1960
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Room service

More

  • Air conditioning
  • Ceiling fan
  • Heating (climate-controlled)
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 10:00 PM
Express check-in available

Check-out

Check-out before 11 AM
Late check-out subject to availability
Late check-out fee: EUR 40

Special check-in instructions

The front desk is open daily from 7:00 AM - 10:00 PM
Front desk staffed during limited hours
This property doesn't offer after-hours check-in
Information provided by the property may be translated using automated translation tools

Access methods

Front desk (limited hours), lockbox

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 3 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are available for EUR 15 per day.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 6.50 per person, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately EUR 21.50 for adults and from EUR 10 for children
  • Late check-out fee: EUR 40 (subject to availability)
  • Crib (infant bed) fee: EUR 15 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property/stay dates)
This property accepts credit cards
Safety features at this property include a fire extinguisher, a smoke detector, a security system and a first aid kit
The front desk at this property is open daily from 7:00 AM - 10:00 PM.
This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • One child aged 3 years old or younger stays free in the same room as the parent or guardian when using existing bedding.

National rating

Hotelstars Union assigns an official star rating for properties in Belgium. This property is rated 3 stars.

Property is also known as

Atlantis Genk
Hotel Atlantis Genk
Hotel Atlantis Different Hotels Genk
Hotel Atlantis Different Hotels
Atlantis Different Hotels Genk
Atlantis Different Hotels
Hotel ZUID Genk
Hotel ZUID Hotel
Hotel ZUID Hotel Genk

Hotel ZUID Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 98 out of 234 reviews
Rating 8 - Good. 90 out of 234 reviews
Rating 6 - Okay. 30 out of 234 reviews
Rating 4 - Poor. 10 out of 234 reviews
Rating 2 - Terrible. 6 out of 234 reviews

8.6/10

Cleanliness

8.6/10

Staff & service

8.2/10

Amenities

8.2/10

Property conditions & facilities

Reviews

10/10 Excellent

John

Business traveller
Liked: Cleanliness, staff & service, amenities
Excellent service, really nice, well equipped rooms. Food in the restaurant was very nice. Hotel arranged taxi for me and welcomed me on a late business trip. Lady on reception was extremely helpful and friendly.
Stayed 2 nights in Feb 2026

10/10 Excellent

Luke

Stayed 3 nights in Jan 2026

2/10 Terrible

Jaideep

Stayed 2 nights in Jul 2025

10/10 Excellent

Ian

Business traveller
Stayed 1 night in Aug 2025

6/10 Okay

Bruno

Business traveller
Liked: Staff & service
Stayed 4 nights in Jun 2025

2/10 Terrible

Festus

Stayed 1 night in Jun 2025

8/10 Good

john

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Overall good hotel. Clean rooms but small with very dim light. Nice breakfast and friendly staff.
Stayed 5 nights in Jun 2025

10/10 Excellent

Kristiano

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was the 4th time that I have stayed at the hotel and it is just as fantastic on each occasion. The staff are lovely, the rooms are great and the restaurant food is superb. I have to give a special mention to Agatha who is such a lovely and friendly lady. Always has a smile on her face and made me feel very welcome. Enjoy your retirement Agatha!!
Stayed 2 nights in Apr 2025

8/10 Good

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Will go back

Great hospitality. Manager helped resolve a small billing disagreement very graciously. The suite was wonderful.
Stayed 5 nights in Mar 2025

10/10 Excellent

Kristiano

Business traveller
Liked: Cleanliness, staff & service, amenities
Nice hotel with very friendly staff, clean room and the restaurant is fantastic. Highly recommended.
Stayed 2 nights in Jan 2025

10/10 Excellent

sarah

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

10/10 Excellent

Cristian

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent stay and well connected to towb but in easy reach to the highways
Stayed 1 night in Oct 2024

10/10 Excellent

Pavol

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Sep 2024

8/10 Good

sabrine, hollis

Business traveller
Liked: Cleanliness, staff & service, amenities
The staff was super friendly but this hotel needs more staff. It’s one person doing everything, check in, waiter and room service. The tv wasn’t working, i waited 30 minutes for the waiter to pass by and fix it for us. After he fixed it, it stopped working again (antenna wasn’t connecting). I didn’t want to call him again because i knew he was the only one running the entire place. So I had a hotel room without a working tv. There’s no parking if you arrive after 9:30pm. Rooms are super small but good if you just need a bed and shower. It’s clean and quiet. Perfect for a goodnight rest :)
Stayed 1 night in Aug 2024

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was very good but only the bathroom wasn’t amazing. The water of the rainshower was going all over the place so not ideal to keep the bathroom tidy. This was the only remark as all the other things were good.
Stayed 2 nights in Aug 2024

8/10 Good

Alan

Stayed 2 nights in Jul 2024

10/10 Excellent

Aubrey

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2024

10/10 Excellent

Kristiano

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely hotel with a superb restaurant. Very friendly staff
Stayed 1 night in Apr 2024

8/10 Good

Dorine

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly staff. Very good breakfast Beautiful surrounding Good parkingplace Good price comparison
Stayed 1 night in Apr 2024

10/10 Excellent

Emmanuel

Stayed 1 night in Feb 2024

10/10 Excellent

Antony

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2024

10/10 Excellent

Hans

Travelled with partner
Room was Too small
Stayed 1 night in Jan 2024

10/10 Excellent

Becky

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We had an amazing stay. We were there for two weeks and felt right at home. The owners and staff are so nice. We commented over and over that these were the nicest people we had ever met. They gave us great recommendations and really cared that we enjoyed our stay with them. We couldn’t recommend the Hotel Zuid highly enough!
Stayed 12 nights in Oct 2023

10/10 Excellent

Graeme

Liked: Cleanliness, staff & service, property conditions & facilities
Great place to stay a little out of town.
Stayed 1 night in Oct 2023

4/10 Poor

Guilherme Rodrigues

Travelled with partner
Liked: Staff & service, amenities
Disliked: Cleanliness, property conditions & facilities
The hotel looks new and very well decorated. but the room was quite dirty and full of mosquitos (even with the widows closed the whole day)
Stayed 1 night in Sep 2022