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Monasterium PoortAckere

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Interior
Buffet breakfast on weekends (EUR 25 per person)
Reception
Family Quadruple Room | Desk, blackout curtains, soundproofing, iron/ironing board
Front of property

Reviews

7.8 out of 10
Good

Popular amenities

  • Bar
  • 24/7 front desk
  • Parking available
  • Laundry
  • Housekeeping

Explore the area

View in a map
Oude Houtlei 56, Ghent, 9000
  • Place, Korenmarkt Square
    ‪4 min walk‬
  • Place, St. Nicholas' Church
    ‪6 min walk‬
  • Place, Gravensteen Castle
    ‪7 min walk‬

Room options

View all photos for Standard Double or Twin Room

Standard Double or Twin Room | Desk, blackout curtains, soundproofing, iron/ironing board

Standard Double or Twin Room

9.6 out of 10
Exceptional
(4 reviews)
  • Sleeps 2
  • 1 Double Bed OR 2 Single Beds

View all photos for Deluxe Double or Twin Room, Garden View

Desk, blackout curtains, soundproofing, iron/ironing board

Deluxe Double or Twin Room, Garden View

9.6 out of 10
Exceptional
(10 reviews)
  • Sleeps 2
  • 1 Double Bed OR 2 Single Beds

View all photos for Family Triple Room, Multiple Beds

Family Triple Room, Multiple Beds | Desk, blackout curtains, soundproofing, iron/ironing board

Family Triple Room, Multiple Beds

8.8 out of 10
Excellent
(3 reviews)
  • Sleeps 3
  • 1 Double Bed and 1 Single Bed

View all photos for Classic Quadruple Room

Desk, blackout curtains, soundproofing, iron/ironing board

Classic Quadruple Room

  • Sleeps 4
  • 4 Single Beds

View all photos for Family Quadruple Room

Family Quadruple Room | Desk, blackout curtains, soundproofing, iron/ironing board

Family Quadruple Room

10.0 out of 10
Exceptional
(3 reviews)
  • Sleeps 4
  • 2 Double Beds OR 2 Single Beds and 1 Double Bed

View all photos for Basic Single Room, 1 Single Bed, Shared Bathroom

Basic Single Room, 1 Single Bed, Shared Bathroom | Desk, blackout curtains, soundproofing, iron/ironing board

Basic Single Room, 1 Single Bed, Shared Bathroom

  • 10 sq m
  • Sleeps 1
  • 1 Single Bed

View all photos for Family Room

Family Room | Desk, blackout curtains, soundproofing, iron/ironing board

Family Room

10.0 out of 10
Exceptional
(1 review)
  • 30 sq m
  • 2 bedrooms
  • Sleeps 6
  • 6 Single Beds

View all photos for Premium Double or Twin Room

Desk, blackout curtains, soundproofing, iron/ironing board

Premium Double or Twin Room

  • Sleeps 2
  • 1 Double Bed OR 2 Single Beds

View all photos for Deluxe Double or Twin Room

Desk, blackout curtains, soundproofing, iron/ironing board

Deluxe Double or Twin Room

  • Sleeps 2
  • 1 Double Bed OR 2 Single Beds

View all photos for Classic Twin Room

Classic Twin Room | Desk, blackout curtains, soundproofing, iron/ironing board

Classic Twin Room

9.4 out of 10
Exceptional
(3 reviews)
  • Sleeps 2
  • 2 Single Beds

View all photos for Deluxe Single Room

Deluxe Single Room | Desk, blackout curtains, soundproofing, iron/ironing board

Deluxe Single Room

8.0 out of 10
Very good
(1 review)
  • Sleeps 1
  • 1 Single Bed

View all photos for Classic Double or Twin Room

Desk, blackout curtains, soundproofing, iron/ironing board

Classic Double or Twin Room

  • Sleeps 2
  • 2 Single Beds OR 1 Double Bed

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Exterior
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includes taxes & fees
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About this property

Monasterium PoortAckere

Hotel in Ghent with 24-hour front desk and bar/lounge
This smoke-free hotel features a bar/lounge, self parking and a business centre. WiFi in public areas is free. Additionally, dry cleaning, laundry facilities and a 24-hour front desk are on-site.
Monasterium PoortAckere offers 109 accommodations with coffee/tea makers and free toiletries. Televisions come with cable channels.

This Ghent hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and telephones. Housekeeping is offered on a daily basis and an iron/ironing board can be requested.

The recreational activities listed below are available either on-site or nearby; fees may apply.
Our customers tell us that they can't get enough of the helpful staff at Monasterium PoortAckere. During your stay, you're just a quick walk from St. Michael's Church. Features include free WiFi in public areas, plus a bar and a business centre.
  • Free WiFi
  • Enjoy drinks at the bar/lounge
  • Buffet breakfast served weekends for a fee
  • Self-parking available for a fee
  • Services include dry cleaning/laundry, tour or ticket assistance and luggage storage
  • Steps from St. Michael's Church and 5 minutes on foot from St. Michael's Bridge
WiFi is free in public spaces. A business centre and 7 meeting rooms are available. You can enjoy a drink at the bar/lounge. Barbecue grills, multilingual staff, and tour/ticket assistance are also featured at the business-friendly Monasterium PoortAckere. For a fee, parking is available.

This Ghent hotel is smoke free.

For a fee, guests can enjoy a buffet breakfast on weekends from 8:00 AM and 11:00 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transport

  • Secured, uncovered parking on site (EUR 25 per day)

Food and drink

  • Weekend buffet breakfast available 8:00 AM to 11:00 AM for a fee: EUR 25 per person
  • A bar/lounge

Family friendly

  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Guidebooks
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • 7 meeting rooms
  • Business centre

Outdoors

  • Barbecue grill
  • Garden

Accessibility

  • No lift

More

  • Banquet hall
  • Built in 1278
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Shampoo
  • Soap
  • Toilet paper

Entertainment

  • 32-inch TV with cable channels

Food and drink

  • Coffee/tea maker
  • Electric kettle

More

  • Desk
  • Heating
  • Iron/ironing board on request
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 11 PM
Early check-in subject to availability
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Late check-out subject to availability
Late check-out fee: EUR 20

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after 11:00 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 3.50 per person, per night. This tax does not apply to children under 18 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately EUR 25 per person
  • Uncovered self-parking fee: EUR 25 per day
  • Late check-out fee: EUR 20 (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property/stay dates)
This property accepts credit cards, debit cards and cash
Safety features at this property include a fire extinguisher, a smoke detector, a security system and a first aid kit
Guests arriving after 11:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

Property is also known as

Monasterium
Monasterium PoortAckere
Monasterium PoortAckere Ghent
Monasterium PoortAckere Hotel
Monasterium PoortAckere Hotel Ghent
PoortAckere
PoortAckere Monasterium
Monasterium PoortAckere Hotel
Monasterium PoortAckere Ghent
Monasterium PoortAckere Hotel Ghent

Reviews

Monasterium PoortAckere Reviews

7.8

Good

8.0/10

Cleanliness

8.2/10

Staff & service

8.8/10

Amenities

7.4/10

Property conditions & facilities

8.4/10

Eco-friendliness
Rating 10 - Excellent. 159 out of 457 reviews
Rating 8 - Good. 163 out of 457 reviews
Rating 6 - Okay. 78 out of 457 reviews
Rating 4 - Poor. 40 out of 457 reviews
Rating 2 - Terrible. 17 out of 457 reviews

Reviews

10/10 Excellent

Carol

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was in a great location, close to St Michael's Bridge and also had parking. The parking was secure but quite expensive. The building was really beautiful as it was an old monastery. We did not have breakfast as it was quite expensive, but there was a lovely cafe at the end of the road. The staff in the hotel were really friendly and helpful, my partner injured his foot and they helped with ice packs and there was a pharmacy around the corner. The rooms were spotless and beds were comfortable. Very peacful despite location.
Stayed 3 nights in Aug 2025

8/10 Good

David

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fab location great backdrop
Stayed 1 night in Aug 2025

10/10 Excellent

Janet

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent in every way

This is a wonderful and very unique hotel. We loved the Monastery atmosphere and beautiful chapel. Great breakfast. The staff is very friendly and helpful. The rooms are large and spacious. I would definitely stay here again.
Stayed 2 nights in Aug 2025

4/10 Poor

Damian

Business traveller
Disliked: Staff & service, room comfort

An expensive hostel and not a hotel

Stayed 1 night in Aug 2025

6/10 Okay

Jo

Travelled with partner
Liked: Cleanliness, staff & service, amenities
Amazing shower but without ventilation. That should be installed asap. We didn't figure out how the coffee machine worked. The bed was very good, but there was'nt much space around the bed. Breakfast was offered for 25 Euro per person which we declined. We only stayed for one night.
Stayed 1 night in Jul 2025

2/10 Terrible

Malgorzata

Disliked: Cleanliness, staff & service, amenities
This property has bed bugs. I discovered this at midnight - the night guard was unbelievably rude and argumentative when I raised this as an issue. He was dismissive and aggressive and frankly I’ve never experienced anything like it. The ladies at reception were very nice, tumble dried my clothes after I washed them, I was given an alternative room for the rest of the night and the hotel issued me a full refund that is to be honest the least they could do. I am covered in bites, had to book a new hotel for the rest of my trip and this cast a bit of a pall over the holiday. Both staff members I spoke to were keen to insist the hotel wasn’t at fault as they had just had a lot of guests from the city festival. Make of that what you will. The property is charming and well located but the cleanliness and self-admitted capacity to handle large numbers of guests in these circumstances leaves a huge amount to be desired.
Stayed 2 nights in Jul 2025

10/10 Excellent

David E

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Special

Absolutely wonderful venue
Stayed 1 night in Jul 2025

10/10 Excellent

Jim

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Ghent is a great city, and this is a wonderful atmospheric hotel.
Stayed 1 night in Jul 2025

10/10 Excellent

Edward

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a fun little quirky place to rest at night. If you don't mind sharing the toilets and showers, go for it. Ita not a big deal to be fair. Super close to the canal and all the main parts of Ghent. Would definitely recommend! Thanks for the hospitality!
Stayed 1 night in Jul 2025

4/10 Poor

Amin

Disliked: Cleanliness, property conditions & facilities
Very noisy
Stayed 1 night in Jul 2025

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

10/10 Excellent

Kimberly

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a great stay! Room was spacious and a short walk to some great restaurants. Although our room had air conditioning, it got very hot at night. Breakfast buffet provided a big selection of food options and good coffee. Would definitely return but maybe not in the summer!
Stayed 2 nights in Jun 2025

10/10 Excellent

Matthew

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

I would stay here again in a heartbeat!

This was a fantastic find! The room was spacious and spotless, very clean. Everything was as advertised, we had a small kitchenette, lightly stocked with necessary items. The bathroom was large, the staff was excellent. I would stay here again in a heartbeat.
Stayed 3 nights in Jun 2025

10/10 Excellent

James

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a really interesting and accommodating hotel. Location is excellent.
Stayed 3 nights in Jul 2025

10/10 Excellent

Koen

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was very large with loft space to fit our whole family. Temperature cooled so lack of air conditioning was not an issue. Unique building well adapted as a hotel. Staff were very nice.
Stayed 1 night in Jul 2025

10/10 Excellent

Ann

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
What a fun and neat experience! We had a wonderful time exploring the monastery and learning from the staff about the history. It’s a Beautifully renovated space.
Stayed 1 night in Jul 2025

6/10 Okay

Abhay

Business traveller
Liked: Staff & service, property conditions & facilities, room comfort
Great ambiance and location. Breakfast could be cheaper....
Stayed 1 night in Jun 2025

8/10 Good

Thomas

Liked: Cleanliness, amenities, property conditions & facilities
The room was spacious and very new. The bathroom had a window that wouldn’t stay open. It seemed a little farther than expected from the sites. We would have liked to have seen more history and pictures of the building. The room number named a person, however it didn’t let you know anything about them. The room we were in was not accessible by an elevator, which was fine for us. Seems like they should ask that when booking. Renovations well done.
Stayed 1 night in May 2025

8/10 Good

Kristy, Alto

Liked: Cleanliness, staff & service, property conditions & facilities
Bed very comfortable, easy walk to the main city Square. Only downside was not having hot or even warm water for a shower in the morning. Otherwise a delightful place!!
Stayed 1 night in May 2025

8/10 Good

Joe

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
property was unique, clean and convenient. we were only there one night, so not much experience
Stayed 1 night in May 2025

6/10 Okay

Michael

Stayed 2 nights in May 2025

10/10 Excellent

Mike

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Beautiful

You could step back in time.
Stayed 2 nights in Apr 2025

8/10 Good

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great Value

Lovely friendly helpful staff. Great value room compared to other places nearby. The window above the room door let light in when other guests walked by the rooms and the automatic light switched on, but this was very infrequent and otherwise no complaints. Would stay here again!
Stayed 2 nights in Apr 2025

6/10 Okay

Richard

Liked: Staff & service
Disliked: Property conditions & facilities

Great location, shabby hotel

Great central location, peaceful and good parking - but all a bit shabby and basic for the price. Room walls rather thin and noise carries through. Breakfast was good. The idea is good, but this is all rather tired and needs some investment to make as nice as it could be. If your primary concern is location and you are driving, this is a great choice. If you want somewhere of a high standard in terms of rooms this isn’t it.
Stayed 1 night in Apr 2025

10/10 Excellent

Bettina

Stayed 4 nights in Mar 2025