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Holiday Holiday - H Residence Apartments

4.0 star property

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Apartment, 2 Bedrooms, 2 Bathrooms, Ocean View (Level 18) | Living area
Deluxe Apartment, 2 Bedrooms, 2 Bathrooms, Ocean View | Living area
Deluxe Apartment, 2 Bedrooms, 2 Bathrooms, Ocean View | Terrace/patio
Deluxe Apartment, 2 Bedrooms, 2 Bathrooms, Ocean View | Individually decorated, individually furnished, iron/ironing board
Exterior

Reviews

8.0 out of 10
Very good

Popular amenities

  • Pool
  • Hot tub
  • Kitchen
  • Washing machine
  • Parking included
  • Free Wi-Fi

Explore the area

View in a map
6 Orchid Avenue, Surfers Paradise, QLD, 4217
  • Place, Chevron Renaissance
    ‪1 min walk‬
  • Place, Cavill Avenue
    ‪3 min walk‬
  • Place, Surfers Paradise Beach
    ‪5 min walk‬
  • Airport, Gold Coast, QLD (OOL-Coolangatta)
    ‪28 min drive‬

Room options

View all photos for Executive Apartment, 2 Bedrooms, 2 Bathrooms, Ocean View (Level 19)

Executive Apartment, 2 Bedrooms, 2 Bathrooms, Ocean View (Level 19) | Private kitchen | Full-sized fridge, microwave, oven, stovetop

Executive Apartment, 2 Bedrooms, 2 Bathrooms, Ocean View (Level 19)

  • Ocean view
  • 113 sq m
  • 2 bedrooms
  • Sleeps 6
  • 1 King Bed and 1 Double Bed

View all photos for Apartment, 2 Bedrooms, 2 Bathrooms, Ocean View (Level 30)

Apartment, 2 Bedrooms, 2 Bathrooms, Ocean View (Level 30) | Living area

Apartment, 2 Bedrooms, 2 Bathrooms, Ocean View (Level 30)

  • Ocean view
  • 91 sq m
  • 2 bedrooms
  • Sleeps 6
  • 1 King Bed and 2 Single Beds

View all photos for Apartment, 2 Bedrooms, 2 Bathrooms, Ocean View (Level 18)

Apartment, 2 Bedrooms, 2 Bathrooms, Ocean View (Level 18) | Living area

Apartment, 2 Bedrooms, 2 Bathrooms, Ocean View (Level 18)

  • Ocean view
  • 113 sq m
  • 2 bedrooms
  • Sleeps 6
  • 1 King Bed and 2 Single Beds

View all photos for Apartment, 2 Bedrooms, 2 Bathrooms, Ocean View (Level 32)

Individually decorated, individually furnished, iron/ironing board

Apartment, 2 Bedrooms, 2 Bathrooms, Ocean View (Level 32)

  • Ocean view
  • 91 sq m
  • 2 bedrooms
  • Sleeps 5
  • 1 King Bed and 2 Single Beds

View all photos for Deluxe Apartment, 2 Bedrooms, 2 Bathrooms, Ocean View

Deluxe Apartment, 2 Bedrooms, 2 Bathrooms, Ocean View | Individually decorated, individually furnished, iron/ironing board

Deluxe Apartment, 2 Bedrooms, 2 Bathrooms, Ocean View

  • Ocean view
  • 97 sq m
  • 2 bedrooms
  • Sleeps 6
  • 1 King Bed and 2 Single Beds

Similar properties

4 Bedroom Penthouse | View from room
Hilton Surfers Paradise Hotel & Residences
  • Pool
  • Hot tub
  • Spa
  • Kids’ pool
4.3 out of 5, Excellent, 1,005 reviews
The price is €157
includes taxes & fees
8 Mar - 9 Mar
Hilton Surfers Paradise Hotel & Residences

About this property

Entire place

You'll have the entire apartment to yourself and will only share it with other guests in your party.

Holiday Holiday - H Residence Apartments

An indoor pool, an outdoor pool and a sauna are available at this smoke-free apartment building. Self parking is free. Other amenities include a hot tub, spa services and an arcade/games room. Each apartment provides a kitchen with a fridge, an oven, a stovetop and a microwave. Guests can appreciate conveniences, such as a washing machine and an electric kettle, and other amenities include free WiFi and a balcony. Housekeeping is not available.
Holiday Holiday - H Residence Apartments offers 24 air-conditioned accommodations with a hairdryer and an iron/ironing board. Rooms open to balconies. This individually decorated and furnished accommodation includes dining tables. Accommodation at this 4-star apartment has kitchens with full-sized fridge/freezers, stovetops, microwaves and kitchenware and utensils.

Bathrooms include a combined bath/shower unit and complimentary toiletries. This Gold Coast apartment provides complimentary wireless Internet access, with a speed of 25+ Mbps.

An indoor pool, an outdoor pool and a hot tub are on site. Other recreational amenities include a sauna.
Guests can pamper themselves by indulging in the on-site spa services.
During your stay at Holiday Holiday - H Residence Apartments, you're just a quick walk from Surfers Paradise Beach. Features include free self-parking, plus an indoor pool and 1 hot tub. This upmarket apartment building has 24 apartments. Each apartment includes amenities such as free WiFi and a kitchen.
  • Each apartment offers a kitchen, a washing machine and a balcony
  • Free Wi-Fi (speed: 25+ Mbps)
  • Free self-parking
  • Take a swim in the indoor and outdoor pools or soak in the hot tub
  • Amenities include multilingual staff and a lift
  • On-site recreation includes a sauna
  • Just a 4-minute walk from Surfers Paradise Beach and 5 minutes on foot from Cavill Avenue
Holiday Holiday - H Residence Apartments offers its guests an indoor pool, an outdoor pool, a hot tub, and a sauna. Spa services, barbecue grills, and an arcade/games room are also featured at Holiday Holiday - H Residence Apartments. Self parking is free.

This 4-star Gold Coast apartment is smoke free.

Property amenities

Beach

  • Sandy beach nearby

Pool/Spa

  • Hot tub
  • Indoor pool
  • Outdoor pool
  • Sauna
  • Spa services

Internet

  • Available in the apartment: Free WiFi

Parking and transport

  • Free self parking on site
  • Limited on-site self parking

Kitchen

  • Cookware, dishware, and utensils
  • Dishwasher
  • Electric kettle
  • Full-sized refrigerator/freezer
  • Hob
  • Microwave
  • Oven
  • Toaster

Dining

  • Dining table

Bedrooms

  • Bedsheets provided
  • Rollaway/extra bed: AUD 60 per day

Bathroom

  • Free toiletries
  • Hair dryer
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Towels provided

Living spaces

  • Dining table
  • Living room

Outdoor areas

  • Balcony
  • Barbecue grill

Laundry

  • Washing machine

Comfort

  • Air conditioning
  • Heating

Pets

  • No pets allowed

Suitability/Accessibility

  • Lift (90 centimetre wide door)
  • Smoke-free property

Services and conveniences

  • Iron/ironing board
  • Luggage storage
  • Multilingual staff
  • No housekeeping service

Things to do

  • Arcade/game room

Safety features

  • Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
  • Smoke detector not reported (host has not indicated whether there is a smoke detector on the property)
  • First aid kit
  • Fire extinguisher

General

  • 24 units
  • Individual decor
  • Individual furnishings

Policies

Check-in

Check-in start time: 2 PM; check-in end time: 3 PM
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 10 AM

Special check-in instructions

The front desk is open Monday - Friday (10:00 AM - 4:00 PM) and Saturday - Saturday (10:00 AM - 3:30 PM)
The check-in location differs from the property location; go to: [Level 1, 3240 Surfers Paradise Blvd]
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
Front desk hours are 9:30 AM-3:30 PM on public holidays. Check-in times are 2-5 PM Monday-Friday and 2-3:30 PM Saturday, Sunday, and public holidays.
This property charges the following mandatory general deposits, collected at check-in: AUD 300 for 1 bedroom and 2 bedroom room type bookings; AUD 500 for 3 bedroom room type bookings.

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for AUD 60.0 per day.
  • Cots (infant beds) are available for AUD 60 per night.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: AUD 500.0 per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Crib (infant bed) fee: AUD 60 per night
  • Rollaway bed fee: AUD 60.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has not indicated whether there is a smoke detector on the property
Safety features at this property include a fire extinguisher and a first aid kit
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
This property's front desk is open during the following times:
  • Monday - Friday: 10:00 AM - 4:00 PM
The check-in location differs from the property location. To check in, guests will need to go to Level 1, 3240 Surfers Paradise Blvd
To arrange for check-in, guests must contact the property at least 24 hours prior to arrival using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

Property is also known as

Holiday Holiday H Residence Apartments Surfers Paradise
Holiday Holiday H Residence Apartments
H Resince s Surfers Parase
H Apartments Surfers Paradise
Holiday Holiday - H Residence Apartments Apartment
Holiday Holiday - H Residence Apartments Surfers Paradise

Holiday Holiday - H Residence Apartments Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 21 out of 52 reviews
Rating 8 - Good. 20 out of 52 reviews
Rating 6 - Okay. 5 out of 52 reviews
Rating 4 - Poor. 2 out of 52 reviews
Rating 2 - Terrible. 4 out of 52 reviews

8.0/10

Cleanliness

9.2/10

Staff & service

8.4/10

Amenities

7.8/10

Property conditions & facilities

Reviews

8/10 Good

Sean

Travelled with family
Liked: Room comfort
Disliked: Cleanliness
Stayed 4 nights in Apr 2025

6/10 Okay

Mayur

Travelled with family, Travelled with family and small children
Liked: Cleanliness, amenities
Property Location is good but the Mattress was very springy and uncomfortable. The Furniture is old.
Stayed 3 nights in Aug 2024

8/10 Good

Lyle

Stayed 6 nights in Jul 2024

8/10 Good

Jacqueline

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The apartment itself was large, well laid out and comfortable with fantastic views. The shower in the second bathroom had a door that didn't close and leaked water all over the floor and there was no sound proving between the bedrooms. We found the location to be very nosiy as there were multiple night clubs that pumped loud music until around 3:30am every morning. We have arrived home very unrested because of this.
Stayed 7 nights in May 2024

4/10 Poor

Jasim

Travelled with family and small children
Disliked: Property conditions & facilities
Location where we picked up the keys was in completely different location from where we were staying. Customer service not friendly ( rude) We struggled to find our parking as well as our apartment. No proper directions and for that reason we got locked in one of the elevators. Luckily we got helped by complete stranger. Finally when we made to apartment we found that there are some cockroaches and when we made complaints to reception of Holiday Holiday, they told us that this is NORMAL. Very disappointing. Never again.
Stayed 6 nights in May 2024

8/10 Good

Bede

Stayed 3 nights in Apr 2024

10/10 Excellent

Susan

Travelled with partner
Liked: Cleanliness, property conditions & facilities
Fantastic location.. right in the centre of all the activities. The views from the room was amazing
Stayed 4 nights in Feb 2024

8/10 Good

Jennifer

Travelled with family
Liked: Cleanliness, room comfort
Tha accommodations were very nice. Dishes, cutlery and utensils were lacking
Stayed 11 nights in Feb 2024

8/10 Good

Ghazal

Travelled with family
Liked: Cleanliness
I loved the scenery from my apartment however the reception staff communication wasn’t clear as I got lost not knowing where to park. It was difficult to get to the hotel office which was further away from the apartment. The dishwasher wasn’t working properly.
Stayed 5 nights in Feb 2024

10/10 Excellent

Jennifer

Travelled with partner
Liked: Cleanliness
Everything about this property was amazing! From the location, the views , the cleanliness ! Absolutely everything was perfect . We cannot wait to come back
Stayed 4 nights in Feb 2024

10/10 Excellent

chengyuan

Travelled with family, Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
nice
Stayed 5 nights in Jun 2023

10/10 Excellent

Alireza

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
The property is located in the main city centre, close to all the attractions, restaurants and beach. It was very clean with fantastic view of beach, ocean and city around and good swimming pools.
Stayed 5 nights in Mar 2023

8/10 Good

Joumana

I like the cleaning around and the beautiful view spaces and the kitchen facilities. But there is NO tissues or much towels!
Stayed 4 nights in Mar 2023

2/10 Terrible

Stephanie

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
Worst holiday experience of my life. Couldn’t find the property for over a hour because all the instructions are for before 8pm when all the doors lock out. Room wasn’t clean, sand everywhere including the main bed…. Main bathroom flooded into the entire apartment with bacteria from previous patrons (pubes, hairs, grime you name it). Tried to soak it up using towels - thought I’d then do the wash only for the dryer not to work! Hotel telling us they’ll said maintenance when we check out….didn’t even offer to swap rooms. So we got to enjoy the smell of off water and couldn’t use the room. On check out got treated with such disrespect by the “manager”. Made us wait 15 minutes and instantly came up to us with an aggressive tone, refused any compensation and ended up swearing at us, so we swore back. Held my bond and refused to return it until after I deleted my google review. Don’t waste your time. They’re a piggy back hotel, they don’t actually own anything.
Stayed 3 nights in Mar 2023

10/10 Excellent

Tarek

Travelled with partner
Liked: Amenities, property conditions & facilities
Lovely property
Stayed 3 nights in Mar 2023

4/10 Poor

Alia

Travelled with family
Disliked: Cleanliness, room comfort
Stayed 6 nights in Jan 2023

8/10 Good

nichloas

Liked: Cleanliness, room comfort
Stayed 4 nights in Jan 2023

2/10 Terrible

Sanjay

Travelled with family and small children
Disliked: Cleanliness, amenities, property conditions & facilities
Lodged formal complaint to Wotif and Management team at Holiday Holiday but no response. Wotif misleading advertising for the property. It’s not 4 star. No amenities provided only starter kit for a day and we stayed 5 nights. No towels and very poor facility. We complained to Wotif and they couldn’t do anything plus no where to complain. We will lodge a formal complain to Fair Trade and QLD Tourism for misleading advertising.
Stayed 5 nights in Jan 2023

8/10 Good

Fred

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 3 nights in Oct 2022

2/10 Terrible

Natalie

Liked: Amenities
Disliked: Cleanliness
Next time book direct with the apartment. Incorrectly configured for our number. 6 hours in phone with no result. Apartments stinks if garbage throughout foyer
Stayed 7 nights in Sep 2022

6/10 Okay

Sherif

Business traveller, Travelled with partner
Liked: Cleanliness, amenities
Property ameneties were excellent location and view were excellent property was a little run down paint was falling off the ceiling at the sliding door and there was a terrible sewrage smell throughout the unit and building.The smell got worse at night time or when you turned on the airconditioner.The smell is what would stop us going back to the property agin.
Stayed 4 nights in Jul 2022

10/10 Excellent

Antonuos

Travelled with family
Liked: Cleanliness, room comfort
Stayed 3 nights in Feb 2021

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, room comfort
Stayed 7 nights in Dec 2020

6/10 Okay

Chris

Travelled with family
Liked: Cleanliness

OK

The property is a moderate standard. The indoor pool area needed cleaning and the hotel corridors had a strange smell. The location is very central but the street can be extremely noisy of an evening.
Stayed 2 nights in Oct 2020

2/10 Terrible

Verified traveller

Travelled with family
Liked: Cleanliness, amenities
Disliked: Property conditions & facilities
We have been scammed $200 for a alleged chipped lamp which we have not damaged. We noticed the top cover of the lamp was already crooked when we checked in along with many other things. We shouldve reported this straight away but we just assumed that the room has been properly checked and that they would know of these things already. Apparently not. There were various issues with the Hilton room that we could have been falsely accused for just like this lamp. They say that their staff check before and after guests stay (which of course is a given) but maybe they did not check properly prior to us staying falsely accusing us damaging lamp that was already there damaged. Their staff are no help and say the same thing without acknowledging the customer's point of view. We booked through Wotif not knowing a third party company was managing our room privately as it didn't clearly say for the room we needed with two bedrooms. It just had special check in instructions which we assumed was due to covid. We always booked straight with hotels and never knew third party companies like these existed within premium hotels. ALWAYS BOOK WITH HOTELS DIRECTLY! They will probably reply to this review saying the same thing that they replied to other similar complaints about how it was the customer who broke the items and therefore we should be responsible. Yes indeed but the problem is, we didn't break it and it already was crooked from the small chip.
Stayed 2 nights in Sep 2020