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Aparthotel

Mantra Crown Towers

4.5 star property

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Photo gallery for Mantra Crown Towers

Indoor pool, outdoor pool, pool loungers
View from room
In-room safe, individually decorated, individually furnished
Television
Room, 2 Bedrooms | In-room safe, individually decorated, individually furnished

Reviews

8.4 out of 10
Very good

Popular amenities

  • Hot tub
  • Dryer
  • Bar
  • Washer
  • Spa

Explore the area

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5-19 Palm Avenue, Surfers Paradise, QLD, 4217
  • Place, Surfers Paradise Beach
    ‪3 min walk‬
  • Place, Cavill Avenue
    ‪9 min walk‬
  • Place, Slingshot
    ‪10 min walk‬
  • Airport, Gold Coast, QLD (OOL-Coolangatta)
    ‪27 min drive‬

Room options

View all photos for Three-Bedroom Apartment

In-room safe, individually decorated, individually furnished

Three-Bedroom Apartment

  • Sleeps 8

View all photos for One Bedroom Apartment

In-room safe, individually decorated, individually furnished

One Bedroom Apartment

  • Sleeps 3

View all photos for Two Bedroom Apartment

In-room safe, individually decorated, individually furnished

Two Bedroom Apartment

  • Sleeps 6

View all photos for Two Bedroom Apartment With Ocean View

In-room safe, individually decorated, individually furnished

Two Bedroom Apartment With Ocean View

  • Sleeps 6

View all photos for Room, 1 Bedroom

Room, 1 Bedroom | In-room safe, individually decorated, individually furnished

Room, 1 Bedroom

  • 82 sq m
  • Sleeps 3
  • 1 Queen Bed

View all photos for Room, 2 Bedrooms

Room, 2 Bedrooms | In-room safe, individually decorated, individually furnished

Room, 2 Bedrooms

  • 116 sq m
  • City view
  • Sleeps 6
  • 1 Queen Bed and 2 Single Beds

View all photos for Room, 2 Bedrooms (Ocean)

Room, 2 Bedrooms (Ocean) | In-room safe, individually decorated, individually furnished

Room, 2 Bedrooms (Ocean)

  • 116 sq m
  • Ocean view
  • Sleeps 6
  • 1 Queen Bed and 2 Single Beds

View all photos for Room, 3 Bedrooms

Room, 3 Bedrooms | In-room safe, individually decorated, individually furnished

Room, 3 Bedrooms

  • 166 sq m
  • Sleeps 8
  • 1 King Bed, 1 Queen Bed and 2 Single Beds

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About this property

Mantra Crown Towers

Luxury aparthotel with full-service spa and fitness centre
Along with a full-service spa, this smoke-free aparthotel has an indoor pool and an outdoor pool. Free WiFi in public areas and free self parking are also provided. Other amenities include a restaurant, a fitness centre and a bar/lounge. Each apartment provides a kitchen with a fridge, a stovetop, a microwave and a dishwasher. For a bit of entertainment, a TV comes with cable channels, and guests can also appreciate conveniences, such as a washer/dryer and a dining area. Weekly housekeeping is available.
Mantra Crown Towers offers 74 air-conditioned accommodations with washers/dryers and a safe. Rooms open to balconies. This individually decorated and furnished accommodation includes dining tables. Accommodation at this 4.5-star aparthotel has kitchens with full-sized fridge/freezers, stovetops, microwaves and separate dining areas. Bathrooms include a separate bath and shower and hairdryers.

Guests can surf the web using the complimentary wireless Internet access (speed: 25+ Mbps). Televisions come with cable channels. Housekeeping is offered on a weekly basis and in-room massages can be requested. Housekeeping is provided on a limited basis.

An indoor pool, an outdoor pool, a children's pool and Access to hot tub are on site. Other recreational amenities include a waterslide, a sauna and a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Guests can indulge in a pampering treatment at the aparthotel's full-service spa. Services include facials, body scrubs, body treatments and manicures and pedicures.
Our customers tell us that they can't get enough of the helpful staff at Mantra Crown Towers. During your stay, you're just a quick walk from Cavill Avenue. Enjoy features like free WiFi in public areas and free self-parking, plus a full-service spa. Built in 1997, this luxury aparthotel has 74 apartments over 39 floors. Each apartment includes amenities such as free WiFi and a kitchen.
  • Each apartment offers a kitchen, a washer/dryer and a balcony
  • Free Wi-Fi (speed: 25+ Mbps)
  • Free self-parking
  • Enjoy Thai cuisine while dining at Chiang Mai Thai
  • Splash around at the waterslide or swim in the indoor and outdoor pools
  • Treat yourself to manicures and pedicures, massages or facials at the spa
  • Services include babysitting, a children's club and tour or ticket assistance
  • On-site recreation includes a gym, a steam room and a sauna
  • Within a 10-minute walk of Cavill Avenue and Surfers Paradise Beach
  • Airport drop-off shuttle service available for a fee
Mantra Crown Towers offers its guests a full-service spa, a waterslide, and an indoor pool. There's a restaurant on site. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces.

An outdoor pool, a children's pool, and a hot tub are also featured at the luxury Mantra Crown Towers. A shuttle from the hotel to the airport (available 24 hours) is available for a fee. Free self parking is available.

This 4.5-star Gold Coast aparthotel is smoke free.

Chiang Mai Thai – This restaurant specialises in Thai cuisine and only serves dinner.

Property amenities

Beach

  • Beach nearby

Pool/Spa

  • Body scrubs
  • Facials
  • Full-service spa
  • Hot tub
  • In-room massages
  • Indoor pool
  • Manicures/pedicures
  • Outdoor pool
  • Pool loungers
  • Sauna
  • Steam room
  • Waterslide

Internet

  • Available in the apartment: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour airport drop-off shuttle on request for a surcharge
  • Limo/town car service
  • Free self parking on site

Family friendly

  • Childcare (surcharge)
  • Children's club (surcharge)
  • Children's pool
  • Cot: AUD 10 per day
  • Playground

Restaurants on site

  • Chiang Mai Thai

Kitchen

  • Cookware, dishware, and utensils
  • Dishwasher
  • Electric kettle
  • Full-sized refrigerator/freezer
  • Hob
  • Microwave
  • Tea bags/instant coffee

Dining

  • A bar/lounge
  • A restaurant
  • Dining table

Bedrooms

  • Bedsheets provided
  • Rollaway/extra bed: AUD 40 per night

Bathroom

  • Hair dryer
  • Separate bathtub and shower
  • Towels provided

Living spaces

  • Dining table
  • Separate dining area

Entertainment

  • 31-inch TV with cable channels

Outdoor areas

  • Balcony
  • Barbecue grill
  • Garden

Laundry

  • Washer/dryer

Comfort

  • Air conditioning
  • Heating

Pets

  • No pets allowed

Suitability/Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Lift
  • Smoke-free property

Services and conveniences

  • Housekeeping (weekly)
  • Iron/ironing board
  • Limited-hour front desk
  • Luggage storage
  • Phone
  • Safe
  • Safe at front desk
  • Tour and ticket assistance

Things to do

  • Arcade/game room
  • Children's club
  • Children's pool
  • Gym
  • Waterslide
  • Scuba diving nearby
  • Theme park nearby
  • Windsurfing nearby

Safety features

  • Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
  • Smoke detector not reported (host has not indicated whether there is a smoke detector on the property)

General

  • 39 floors
  • 74 units
  • Built in 1997
  • Garden
  • Individual decor
  • Individual furnishings

Policies

Check-in

Check-in start time: 2 PM; check-in end time: 8:00 PM
Minimum check-in age - 18

Check-out

Check-out before 10 AM
Contactless check-out

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
The front desk is open daily from 7:00 AM - 8:00 PM
Guests must contact the property in advance for check-in instructions; front desk staffed during limited hours
To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation
Nearby construction of 2 high-rise towers on Palm Avenue, which is the street in front of the property, may cause noise disturbance. Work is underway Monday–Saturday from 6:30 AM-6:30 PM. Work is scheduled for completion in December 2029

Access methods

Front desk (limited hours)

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for AUD 40.0 per night.
  • Cots (infant beds) are available for AUD 10.0 per day.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: AUD 200.00 per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: AUD 25 per person
  • Crib (infant bed) fee: AUD 10.0 per day
  • Rollaway bed fee: AUD 40.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has not indicated whether there is a smoke detector on the property
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
This property is professionally cleaned
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Mantra Crown Towers offers transfers from the airport (fees may apply). Please contact the property on the number on the booking confirmation with your arrival details prior to travel. The front desk at this property is open daily from 7:00 AM - 8:00 PM.
To arrange for check-in, guests must contact the property at least 72 hours prior to arrival using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Please note that this property can refuse certain bookings for the purpose of group events or parties, which include pre-wedding stag/bachelor and hen/bachelorette parties.
  • Guests may experience noise disturbance due to nearby construction work.

Property is also known as

Crown Mantra
Crown Mantra Towers
Crown Towers Mantra
Mantra Crown
Mantra Crown Towers
Mantra Crown Towers Aparthotel
Mantra Crown Towers Aparthotel Surfers Paradise
Mantra Crown Towers Surfers Paradise
Mantra Towers
Crown Towers Hotel Surfers Paradise
Mantra Crown Towers Gold Coast/Surfers Paradise
Mantra Crown Towers Aparthotel
Mantra Crown Towers Surfers Paradise
Mantra Crown Towers Aparthotel Surfers Paradise

Mantra Crown Towers Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 708 out of 1686 reviews
Rating 8 - Good. 630 out of 1686 reviews
Rating 6 - Okay. 204 out of 1686 reviews
Rating 4 - Poor. 107 out of 1686 reviews
Rating 2 - Terrible. 37 out of 1686 reviews

7.8/10

Cleanliness

8.4/10

Staff & service

8.2/10

Amenities

7.8/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

8/10 Good

Belinda

Liked: Property conditions & facilities
Disliked: Cleanliness
I arrived at the hotel a few hours prior to check-in and was assisted by a nice young man, who helped me with my baggage storage, however when I returned a couple of hours later a young woman served me, I found her offhand and rather rude. When I entered my room I was very pleased with the atmosphere, with the sun streaming in and the layout of the place, however on closer inspection the room had not been cleaned properly as there were crumbs all over the floor, the dining table and the chairs, and hairs on the towel and in the bathroom sink. I did enjoy the proximity to everything and would happily stay there again, hopefully the young woman may have changed her negative attitude by then, as the young man and another young woman were lovely and the initial female receptionist let these two down. I would also hope that the room would be cleaner next time.
crumbs on the dining table - there were more examples as there were more crumbs
dirt on the carpet - I took more photos of the crumbs on the carpet but have not included them
dirt on the carpet - I also took a photo of the staple I found on the carpet
Stayed 3 nights in Jul 2025

10/10 Excellent

bronwyn theresa

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Location and staff were very helpful
Stayed 4 nights in Jul 2025

10/10 Excellent

Graham L

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Excellent apartment facilities with friendly cheerful staff. The on site restaurant was well worth four trips including one take away. Located mere metres from the Cypress Avenue light rail station. Some of the facilities amenities appeared to be closed for renovations or merely it was off peak season. All in all a very enjoyable stay at a good price.
Stayed 14 nights in Jul 2025

2/10 Terrible

Nick

Disliked: Cleanliness, property conditions & facilities
When i got there they didnt have my reservation so i never stayed and had to go to another hotel, how can i request refund
Stayed 3 nights in Jul 2025

6/10 Okay

Myles, Brunswick

Travelled with family
Disliked: Cleanliness
Great location. Great views. Property had good amenities. Friendly staff. BUT Quite dated decor. Dirty and unclean to common areas and rooms. Moth-bitten curtains in our rooms. Dusty carpets. Room-service barely weekly. Kids pool and pool slides shut for maintenance (main reason for us booking this particular hotel). No wifi throughout our near 2 weeks at the hotel. Repeated need for trades-people to access to our room for maintenance purposes. Not offered any compensation for any of these issues either. Wouldnt return.
Stayed 11 nights in Jul 2025

8/10 Good

Elizabeth

Travelled with group
Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
Stayed 6 nights in Jul 2025

6/10 Okay

Wendy

Travelled with family
Disliked: Cleanliness, property conditions & facilities
Room size, affordability and location are great. It’s a shame the room looked nothing like the photos. It was very dated, torn and dirty carpets, stained couches, walls full of marks, basins in bathroom delaminated… the list could go on. In desperate need of a refurb. Disappointing compared to pictures. Very false advertising. Although staff did show us another room which was an improvement, there is ongoing construction around the building.
Stayed 7 nights in Jul 2025

6/10 Okay

Lisa

Stayed 7 nights in Jul 2025

8/10 Good

Philip

Liked: Cleanliness, property conditions & facilities
Stayed 5 nights in Jun 2025

10/10 Excellent

XIANGMING

Liked: Cleanliness, property conditions & facilities
very good
Stayed 3 nights in Jun 2025

4/10 Poor

Leigh

Travelled with family
Liked: Cleanliness
Disliked: Room comfort

Below Average

Dining chairs in the room were flimsy and felt like they were falling apart. Door knobs on cupboards were loose. Kitchen floor was full of chips. Indoor pool was ‘heated’ but not overly warm. Reception didn’t seem too interested in hearing our feedback on the state of our room after asking us, ‘How was your stay?’ Downstairs Thai restaurant was the star feature of this hotel. For the price of rooms at this hotel, look elsewhere.
Stayed 8 nights in Jul 2025

4/10 Poor

Matilda

Travelled with family
Disliked: Cleanliness, property conditions & facilities
Dated, dirty, smelly and needs maintenance. Tumble dryer not working. Couldn't use pan to cook. Bad smell around the lift area
Unusable pan
Dirty
Curtains
Stayed 5 nights in Jul 2025

8/10 Good

Thomas

Stayed 6 nights in Jun 2025

6/10 Okay

Moira

Disliked: Cleanliness, property conditions & facilities
Great location but the 2 three bedroom apartments our family had were very much in need of a refit. The taps need replacing, constantly dripping, bathrooms need updating. Needs a good clean Given the poor quality it was very expensive.
Stayed 7 nights in Jun 2025

4/10 Poor

Colleen

Stayed 3 nights in Jun 2025

8/10 Good

Thomas

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The wifi was shocking it barley worked but otherwise it was a fine place to stay
Stayed 6 nights in Jun 2025

6/10 Okay

Kate Rebecca

Travelled with partner
Disliked: Cleanliness, amenities
Room was mouldy and dust everywhere, the people below were continually Smoking so couldn’t leave doors open. The spa was shut down and there were no toilets available to use at the pool. Our Foxtel went down on a Friday and we left on a Tuesday and still wasn’t fixed. Staff were friendly and place was continent but not worth the price paid.
Stayed 7 nights in Jun 2025

10/10 Excellent

Aditi

Liked: Cleanliness, property conditions & facilities
Its an amazing property and the apartment is so well maintained. There is towel and all the shampoo and body balm in an organized way. The kitchen is well maintained with all the utensils. Amazing view and walkable distance to commute. Will definitely visit again.
Stayed 5 nights in Jun 2025

10/10 Excellent

Leonor

Liked: Cleanliness, room comfort
Great location, close to G: rail station. Covered pool and spa and kids slide and pool plus outdoor spa are enjoyable facilities.
Stayed 3 nights in Jun 2025

8/10 Good

Stanley

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Good location, property looks abit aged but overall well maintained
Stayed 4 nights in Jun 2025

6/10 Okay

Sam

Liked: Cleanliness
We had a mostly good stay here! The staff were super friendly and helpful from the moment we checked in, which was a great start. The apartment itself was really spacious and clean – the kitchen had everything we needed, which made it easy for longer stays. Also, the free self-parking was a great bonus – always appreciate not having to stress about that! The location was another big plus – walking distance to the beach, the tram, and the centre of town, so everything was super convenient. The pool area looked beautiful too, though the water was absolutely freezing – probably only usable in peak summer! On the downside, the room was pretty dated (though that’s not unusual for the Gold Coast). There was no housekeeping the entire time, and the bed wasn’t comfy – two singles pushed together with sheets that didn’t really fit, and no proper doona cover, just a sheet. We found a spare blanket in the wardrobe but it didn’t have a cover and was kind of gross. We were a bit worried about construction noise next door, but it ended up being totally fine. We were placed fairly low down so we did hear some traffic noise, but nothing too major. All in all, a good stay with some great features – just a few comfort things that could use an update.
Stayed 6 nights in Jun 2025

8/10 Good

STEPHEN

Travelled with family and small children
Liked: Cleanliness, amenities
Unit needs a renovation, kitchen cupboard doors falling off. Toilet cistern needs repair. Cleanliness of the unit not could be better, the vacuum cleaner when used it was useless
Stayed 3 nights in May 2025

6/10 Okay

Simone

Liked: Cleanliness
I was disappointed they didn’t have any bars to have a drink or a breakfast bar if I had if know that I would have booked somewhere else
Stayed 3 nights in May 2025

8/10 Good

Melissa

Travelled with group
Liked: Amenities, property conditions & facilities
Location great Room was great Wifi went down and reception had no clue how to fix it We had checked out early and left the keys in the drop box but received a phone call saying we need to check out so staff had not looked for keys in the drop box
Stayed 4 nights in May 2025

8/10 Good

Lesley

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
The only negative was the wifi was rubbish & non existent in our room.
Poolside was stunning!
Stayed 3 nights in May 2025