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Montana Palms Resort

Property class: 3.5

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Photo gallery for Montana Palms Resort

Beach nearby, white sand, beach towels
Outdoor pool, a heated pool, pool umbrellas, pool loungers
Flat-screen TV, DVD player
Property entrance
Flat-screen TV, DVD player

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Hot tub
  • Kitchen
  • Washing machine
  • Dryer
  • Parking included

Explore the area

View in a map
32-38 Montana Road, Mermaid Beach, QLD, 4218
  • Place, Pacific Fair Shopping Centre
    ‪12 min walk‬
  • Place, The Oasis
    ‪19 min walk‬
  • Place, The Star Gold Coast
    ‪3 min drive‬
  • Airport, Gold Coast, QLD (OOL-Coolangatta)
    ‪24 min drive‬

Room options

View all photos for Apartment, 2 Bedrooms

Individually decorated, individually furnished, blackout curtains

Apartment, 2 Bedrooms

  • Garden view
  • 120 sq m
  • 1 bedroom
  • Sleeps 5
  • 1 Queen Bed and 2 Single Beds
  • Free Wi-Fi

View all photos for Apartment, 1 Bedroom

Individually decorated, individually furnished, blackout curtains

Apartment, 1 Bedroom

  • Garden view
  • 110 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free Wi-Fi

One Bedroom Apartment

  • Sleeps 2
  • Free Wi-Fi

Two Bedroom Apartment

  • Sleeps 4
  • Free Wi-Fi

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About this property

Montana Palms Resort

An outdoor pool, a hot tub and laundry facilities are available at this smoke-free apartment building. Free WiFi in public areas and free self parking are also provided. Additionally, tour/ticket assistance, a garden and barbecues are on-site. Each apartment boasts a deep soaking tub and offers free WiFi and a kitchen. Guests will appreciate conveniences, such as 2 bathrooms and a washer/dryer, while a flat-screen TV with digital channels and a DVD player provide a bit of entertainment. Housekeeping is not available.
Montana Palms Resort offers 23 air-conditioned accommodations with washers/dryers and DVD players. Rooms open to furnished balconies or patios. This individually decorated and furnished accommodation has separate sitting areas. Accommodation at this 3.5-star apartment has kitchens with full-sized fridge/freezers, stovetops, microwaves and separate dining areas. Bathrooms include baths or showers with a deep soaking bath, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wireless Internet access. Flat-screen televisions come with digital channels. Additionally, rooms include an iron/ironing board and a ceiling fan.

An outdoor pool and a hot tub are on site.

The recreational activities listed below are available either on-site or nearby; fees may apply.

During your stay at Montana Palms Resort, you're just a quick walk from Putt Putt Golf Mermaid Beach. Features include free WiFi in public areas and free self-parking, plus an outdoor pool. This comfortable apartment building has 23 apartments over 3 floors. Each apartment includes amenities such as free WiFi and a deep-soaking bath.
  • Each apartment offers a kitchen, a washer/dryer and 2 bathrooms
  • Free WiFi
  • Free self-parking
  • Take a swim in the outdoor pool or soak in the hot tub
  • Services include tour or ticket assistance and luggage storage
  • Steps from Putt Putt Golf Mermaid Beach and Soak Bathhouse
Montana Palms Resort offers its guests an outdoor pool and a hot tub. Public spaces have free WiFi. A terrace, barbecue grills, and tour/ticket assistance are also featured at Montana Palms Resort. Free self parking is available.

This 3.5-star Gold Coast apartment is smoke free.

Property amenities

Beach

  • White sand beach nearby
  • Beach towels

Pool/Spa

  • Heated pool
  • Hot tub
  • Outdoor pool
  • Pool gate
  • Pool loungers
  • Pool umbrellas

Internet

  • Available in the apartment: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • Free secured self parking on site
  • Limited on-site self parking

Family friendly

  • Cot: AUD 30 per stay
  • Pool gate

Kitchen

  • Cookware, dishware, and utensils
  • Dishwasher
  • Electric kettle
  • Full-sized refrigerator/freezer
  • Hob
  • Microwave
  • Oven
  • Tea bags/instant coffee
  • Toaster

Bedrooms

  • Bedsheets provided
  • Rollaway/extra bed: AUD 40 per night

Bathroom

  • 2 private bathrooms
  • Bathtub or shower
  • Deep soaking bathtub
  • Free toiletries
  • Hair dryer
  • Toilet paper
  • Towels provided

Living spaces

  • Living room
  • Separate dining area
  • Separate sitting area
  • Window screens

Entertainment

  • DVD player
  • Flat-screen TV with digital channels

Outdoor areas

  • Barbecue grill
  • Furnished balcony/patio
  • Garden
  • Picnic area
  • Terrace

Laundry

  • Laundry detergent
  • Laundry facilities
  • Washer/dryer

Comfort

  • Air conditioning
  • Ceiling fan
  • Heating

Pets

  • No pets allowed

Suitability/Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Handrails in stairways
  • No lift
  • Well-lit path to entrance
  • Smoke-free property

Services and conveniences

  • Blackout drapes
  • Iron/ironing board
  • Luggage storage
  • No housekeeping service
  • Tour and ticket assistance

Location highlights

  • Near a health/beauty spa
  • Near a hospital
  • Near a metro station
  • Near a train station
  • Near an outlet shopping centre
  • Near the airport
  • Near the boardwalk/promenade
  • Near the marina
  • Near the ocean

Things to do

  • Heated pool
  • Bicycle rentals nearby
  • Boat tours nearby
  • Casino nearby
  • Ecotours nearby
  • Fishing nearby
  • Kayaking nearby
  • Parasailing nearby
  • Sailing nearby
  • Scooter/moped rentals nearby
  • Scuba diving nearby
  • Segway rentals/tours nearby
  • Skydiving nearby
  • Snorkelling nearby
  • Surf lessons nearby
  • Surfing/bodyboarding nearby
  • Swimming nearby
  • Theme park nearby
  • Water tubing nearby
  • Whale watching nearby
  • Windsurfing nearby

Safety features

  • Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
  • Smoke detector (host has indicated there is a smoke detector on the property)
  • First aid kit
  • Security system
  • Fire extinguisher

General

  • 1 building
  • 23 units
  • 3 floors
  • Garden
  • Individual decor
  • Individual furnishings

Policies

Check-in

Check-in start time: 2 PM; check-in end time: 5:00 PM
Minimum check-in age - 18

Check-out

Check-out before 10 AM
Contactless check-out

Special check-in instructions

The front desk is open Monday - Friday (9 AM - 5 PM) and Saturday - Saturday (9 AM - noon)
Guests planning to arrive outside normal check-in hours will receive an email within 24 hours before arrival with check-in instructions and lockbox information; access will be through a private entrance
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 5 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk, lockbox, private entrance

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for AUD 40.00 per night.
  • Cots (infant beds) are available for AUD 30 per stay.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: AUD 300.00 per accommodation, per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Crib (infant bed) fee: AUD 30 per stay
  • Rollaway bed fee: AUD 40.00 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
On-site parties or group events are strictly prohibited
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has indicated that there is a smoke detector on the property
Safety features at this property include a fire extinguisher, a security system and a first aid kit
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
This property is professionally cleaned
This property's front desk is open during the following times:
  • Monday - Friday: 9 AM - 5 PM
To arrange for check-in, guests must contact the property at least 24 hours prior to arrival using the information on the booking confirmation. Guests arriving after 5 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Guests planning to arrive outside of normal check-in hours will receive an email before arrival with check-in information and lockbox information. Guests can access their accommodation through a private entrance.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Please note that this property can refuse certain bookings for the purpose of group events or parties, which include pre-wedding stag/bachelor and hen/bachelorette parties.
  • Registered guests are the only ones allowed to be in guestrooms.

Property is also known as

Montana Palms
Montana Palms Holiday
Montana Palms Holiday Apartments
Montana Palms Holiday Apartments Mermaid Beach
Montana Palms Holiday Mermaid Beach
Montana Palms Holiday Apartments Apartment Mermaid Beach
Montana Palms Holiday Apartments Apartment
Montana Palms s
Montana Palms Resort Apartment
Montana Palms Holiday Apartments
Montana Palms Resort Mermaid Beach
Montana Palms Resort Apartment Mermaid Beach

Montana Palms Resort Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 40 out of 81 reviews
Rating 8 - Good. 35 out of 81 reviews
Rating 6 - Okay. 5 out of 81 reviews
Rating 4 - Poor. 1 out of 81 reviews
Rating 2 - Terrible. 0 out of 81 reviews

8.8/10

Cleanliness

8.6/10

Staff & service

9.2/10

Amenities

8.4/10

Property conditions & facilities

Reviews

10/10 Excellent

Wendy

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Couldn’t fault was amazing will definitely be back.
Stayed 7 nights in Nov 2025

8/10 Good

Gina, RUNAWAY BAY

Travelled with family
Liked: Cleanliness, amenities
The building is dated but well maintained. Our unit was large with full kitchen, 2 bedsand 2 bathrooms and laundry. However, there was no AC in the bedrooms and in Summer time it was quite warm and even uncomfortable. There was AC in the living room thankfully. Also the building has no disability access. If you're elderly or injured it's not easy to get up all the stairs from the under ground parking area to the units. The location is great. Walking distance to a beautiful patrolled beach and surf clubs and close to Broadbeach. Pool and spa were great. Managed well. If you don’t care about AC or climbing stairs it's good value. Luved that it was non smoking too!
Stayed 3 nights in Dec 2025

10/10 Excellent

Christopher Paule

Liked: Cleanliness, amenities, property conditions & facilities
Clean rooms, amenities were great and very close to the beach
Stayed 5 nights in Nov 2025

8/10 Good

Regina

Liked: Cleanliness, amenities
It’s quiet, but it’s old. Aircon only worked on cooling down not warming up. Front door didn’t lock properly so felt a little insecure. The milk in the fridge was off, better to bring your own
Stayed 3 nights in Jul 2025

10/10 Excellent

Debra

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Great place to stay
Stayed 3 nights in Jul 2025

10/10 Excellent

Natalie

Travelled with family
Liked: Cleanliness, room comfort

We love Montana Palms Resort!!

Thank you Julie and Steve for the most amazing mini vacay we’ve had for years!! I almost didn’t book this place after reading some people’s reviews, the building may be a little older but the apartments are so well appointed and absolutely spotless and the location is incredible and completely unaffected by the Gold Coast Highway road work chaos that’s going on right now. The pool is absolutely beautiful and gorgeous Mermaid Beach is not even 100m down the street with various places to eat and coffee. Absolutely everything was provided in the apartment and the provision of beach towels was also appreciated as we spent most of our four days in the water! The secure underground parking was also a plus, especially when driving a rental car and worrying about leaving it in the street. I can’t even think of one thing that could have made the stay any better, I loved it, my kids loved it and this is my new go to when hitting the Gold Coast in future, I’m not even going to look anywhere else! Value for money isn’t even comparable when you know what you get in all of the run down, dank Gold Coast motels that would have been more expensive than this and a lot less secure and enjoyable! If you’re looking for a relaxing getaway, don’t hesitate to book Montana Palms, 5 Star, in my opinion!!
Stayed 3 nights in Jun 2025

8/10 Good

Lisa

Liked: Cleanliness, property conditions & facilities
Great location, very enjoyable stay
Stayed 6 nights in Jan 2025

8/10 Good

Tracey

Travelled with family, Travelled with family and small children, Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Very close to the beach and Nice family friendly restaurants . Some Stairs to get up to the apartments so pack light . Parking available and once the transport finishes soon for the tramway it will be amazing. Close to large supermarket and a central location . Beds were very firm . Apartment very practical and well equipped
Stayed 6 nights in Apr 2025

6/10 Okay

Maree

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Spacious apartment with everything you need. Close to beach.
Stayed 2 nights in Mar 2025

10/10 Excellent

Ann-Marie

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Great place. Apartments were a great size and a bonus 2nd bathroom. Air conditioned and a laundry too. Pool was a great size and the whole place was tidy. Car parking was underneath the block. Steve the manager was amazing to communicate with. Its about 100m to the beach and 40m to the bus stop. The metro is being extended down and will soon stop right at the bottom of the street. Being out of surfers was a bonus. Kids were able to chill.
Stayed 12 nights in Dec 2024

10/10 Excellent

Nicole

Travelled with family
Liked: Room comfort

Great family friendly stay

Great place to stay with a family, close to the beach and all major shops. Surprisingly quiet location even though its right off Gold Coast hwy.
Stayed 7 nights in Oct 2024

8/10 Good

Gerald

Stayed 7 nights in Jul 2024

8/10 Good

Verified traveller

Travelled with family
Liked: Room comfort

Good place to stay.

Good location, good condition, lovely pool area. Had all we needed.
Stayed 4 nights in Jul 2024

10/10 Excellent

SUE

Travelled with group
Liked: Cleanliness, property conditions & facilities
The apartment was VERY spacious and VERY WELL equipped. It had loads of useful kitchenware, including a blender, sandwich press, containers etc, and even scissors, as well as the more standard equipment. There was also a cute little desk at which I got lots of online work done. Nearby cafes [Bam Bam and Rafiki, for example] were great, as was the pretty Mermaid Park. The 777 Express bus stop to the airport was also very close by, so it was a breeze getting to the airport. [The 777 stops at limited stops, but there are also buses to other destinations that stop at that Mermaid Park stop] With 2 bedrooms and 2 bathrooms, a washing machine and dryer, everything was easy. The only thing that disappointed us was the lack of a bathtub. I and my travelling companion had been longing for a soak in a bath.
Stayed 3 nights in Jun 2024

8/10 Good

Gabrielle

Travelled with partner
Liked: Cleanliness, property conditions & facilities
Great apartment close to beach.
Stayed 3 nights in May 2024

8/10 Good

jim

Liked: Cleanliness, property conditions & facilities
good rooms well presented
Stayed 3 nights in Apr 2024

10/10 Excellent

lefulefu

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Our room was great had every thing we needed , really enjoyed the pool and spa. We arrived early and our room was available to go in which we really appreciated. The only negative was the lights which randomly came on during the night other than that would definetly stay here again.
Stayed 7 nights in Apr 2024

10/10 Excellent

PHILLIP

Travelled with partner
Liked: Amenities, property conditions & facilities
Great facility very in character for a holiday one of the very best in the area. All you need for a relaxing break excellent for family.
Stayed 5 nights in Apr 2024

6/10 Okay

Melanie

Stayed 2 nights in Mar 2024

10/10 Excellent

Mark

Liked: Cleanliness, room comfort
Stayed 11 nights in Feb 2024

10/10 Excellent

Damian

Travelled with family
Liked: Cleanliness, room comfort
Stayed 12 nights in Feb 2024

10/10 Excellent

Jason Michael

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Apartment spotless. Very clean and tidy. I would definitely come back and recommend. The only thing I would suggest improvement is the internet. Wifi doesn’t work well. Maybe needs a better router and provider.
Stayed 6 nights in Jan 2024

8/10 Good

Sharon Linda

Travelled with family
Liked: Amenities
Loved the grounds and the staff were friendly and accommodating
Stayed 7 nights in Oct 2022

10/10 Excellent

Matthew

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Steve and Julie were great. Large amount of plates and cutlery so you can cook for yourself and not have to go out for dinner all the time. Lovely location
Stayed 7 nights in Sep 2022

8/10 Good

Helen, Orange

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Great place, however coffee cups in the cupboard were still dirty, handrail around the spa was loose, and the mattresses were a little uncomfortable
Stayed 5 nights in Sep 2022