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Aparthotel

Phoenician Resort

4.0 star property

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Photo gallery for Phoenician Resort

Property grounds
Apartment, 1 Bedroom | Balcony
Exterior detail
Reception
Apartment, 1 Bedroom | Room amenity

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Dryer
  • Housekeeping
  • Washer

Explore the area

View in a map
24-26 Queensland Avenue, Broadbeach, QLD, 4218
  • Place, Gold Coast Convention and Exhibition Centre
    ‪2 min walk‬
  • Place, The Star Gold Coast
    ‪7 min walk‬
  • Place, Pacific Fair Shopping Centre
    ‪12 min walk‬
  • Airport, Gold Coast, QLD (OOL-Coolangatta)
    ‪22 min drive‬

Room options

One-Bedroom Apartment

  • Sleeps 3

Two-Bedroom Apartment

  • Sleeps 4

View all photos for Apartment, 1 Bedroom

Apartment, 1 Bedroom | In-room safe, individually furnished, iron/ironing board, free WiFi

Apartment, 1 Bedroom

  • 73 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Apartment, 2 Bedrooms

Apartment, 2 Bedrooms | Living area | 0-inch LCD TV with cable channels, TV, DVD player

Apartment, 2 Bedrooms

  • 106 sq m
  • 2 bedrooms
  • Sleeps 5
  • 1 King Bed and 2 Single Beds

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About this property

Phoenician Resort

Family-friendly aparthotel with health club and sauna
This smoke-free aparthotel features an indoor pool, an outdoor pool and a health club. Free WiFi in public areas and free self parking are also provided. Other amenities include a sauna, Access to hot tub and a children's pool. Each apartment provides a kitchen with a fridge, an oven, a stovetop and a microwave. Guests will appreciate conveniences, such as a washer/dryer and an electric kettle, while an LCD TV with cable channels and a DVD player provide a bit of entertainment.
Phoenician Resort offers 80 air-conditioned accommodations with washers/dryers and DVD players. Rooms open to balconies or patios. This individually furnished accommodation includes dining tables. LCD televisions come with cable channels. Accommodation at this 4-star aparthotel has kitchens with full-sized fridge/freezers, stovetops, microwaves and kitchenware and utensils. Bathrooms include baths or showers, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include safes and telephones. Housekeeping is provided on a daily basis.

An indoor pool, an outdoor pool, a children's pool and Access to hot tub are on site. Other recreational amenities include a health club and a sauna.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Our customers tell us that they can't get enough of the shopping around Phoenician Resort. During your stay, you're just a quick walk from The Star Gold Coast. Enjoy features like free WiFi in public areas and free self-parking, plus an indoor pool. Built in 1997, this upmarket aparthotel has 80 apartments over 9 floors. Enjoy your stay with amenities like free WiFi and a kitchen in each apartment.
  • Each apartment offers a kitchen, a washer/dryer and a balcony or patio
  • Free WiFi
  • Free self-parking
  • Take a swim in the indoor and outdoor pools or soak in the hot tub
  • Services include dry cleaning/laundry, tour or ticket assistance and luggage storage
  • On-site recreation includes a gym and a sauna
  • Guests have great things to say about the pool and the proximity to shopping
  • Just a 5-minute walk from Gold Coast Convention and Exhibition Centre and 7 minutes on foot from The Star Gold Coast
Phoenician Resort offers its guests a kids' pool, an indoor pool, an outdoor pool, and a health club. WiFi is free in public spaces. A hot tub, a sauna, and a terrace are also featured at the family-friendly Phoenician Resort. The aparthotel can provide limo/town car service and tour/ticket assistance. Free self parking is available.

This 4-star Gold Coast aparthotel is smoke free.

Property amenities

Beach

  • Beach nearby

Pool/Spa

  • Hot tub
  • Indoor pool
  • Outdoor pool
  • Pool loungers
  • Sauna

Internet

  • Available in the apartment: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Limo/town car service
  • Free self parking on site
  • Wheelchair-accessible parking available

Family friendly

  • Children's books
  • Children's pool
  • Children's toys

Kitchen

  • Cookware, dishware, and utensils
  • Dishwasher
  • Electric kettle
  • Full-sized refrigerator/freezer
  • Hob
  • Microwave
  • Oven
  • Toaster

Dining

  • Dining table

Bedrooms

  • Bedsheets provided
  • Rollaway/extra bed: AUD 20 per night

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Shampoo
  • Soap
  • Towels provided

Living spaces

  • Dining table
  • Living room

Entertainment

  • 0-inch LCD TV with cable channels
  • DVD player
  • Games

Outdoor areas

  • Balcony/patio
  • Barbecue grill
  • Garden
  • Outdoor furniture
  • Terrace

Laundry

  • Dry cleaning/laundry service
  • Laundry detergent
  • Laundry facilities
  • Washer/dryer

Comfort

  • Air conditioning
  • Heating

Pets

  • No pets allowed

Suitability/Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Smoke-free property

Services and conveniences

  • Housekeeping (daily)
  • Iron/ironing board
  • Limited-hour front desk
  • Luggage storage
  • Phone
  • Safe
  • Safe at front desk
  • Tour and ticket assistance

Location highlights

  • In the city centre

Things to do

  • Arcade/game room
  • Children's pool
  • Gym
  • Health club
  • Surfing/bodyboarding nearby

Safety features

  • Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
  • Smoke detector (host has indicated there is a smoke detector on the property)
  • First aid kit
  • Security system
  • Fire extinguisher

General

  • 2 buildings
  • 80 units
  • 9 floors
  • Built in 1997
  • Garden
  • Individual furnishings

Policies

Check-in

Check-in start time: 2 PM; check-in end time: 8:00 PM
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 10 AM

Special check-in instructions

The front desk is open daily from 8:00 AM - 8:00 PM
Guests must contact the property in advance for check-in instructions; front desk staffed during limited hours
To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 8:00 PM please contact the property in advance using the information on the booking confirmation

Renovations and closures

The following facilities or services will be unavailable from November 3 2025 to November 26 2025 (dates subject to change):
  • One of the swimming pools
  • Hot tub

Access methods

Front desk (limited hours)

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for AUD 20.00 per night.
  • Cots (infant beds) are available for AUD 15.0 per night.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: AUD 200 per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Cleaning/housekeeping/linen are available for an additional fee
  • Crib (infant bed) fee: AUD 15.0 per night
  • Rollaway bed fee: AUD 20.00 per night
  • Credit card charges are subject to a surcharge

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has indicated that there is a smoke detector on the property
Safety features at this property include a fire extinguisher, a security system and a first aid kit
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
This property is professionally cleaned
The front desk at this property is open daily from 8:00 AM - 8:00 PM.
To arrange for check-in, guests must contact the property at least 72 hours prior to arrival using the information on the booking confirmation. Guests arriving after 8:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

Property is also known as

Phoenician Broadbeach
Phoenician Resort Broadbeach
Phoenician Resort - Broadbeach Gold Coast
Mantra Phoenician Hotel Broadbeach
Mantra Phoenician- Broadbeach Hotel Broadbeach
Phoenician Resort Aparthotel
Phoenician Resort Broadbeach
Phoenician Resort Aparthotel Broadbeach

Phoenician Resort Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 602 out of 1147 reviews
Rating 8 - Good. 406 out of 1147 reviews
Rating 6 - Okay. 102 out of 1147 reviews
Rating 4 - Poor. 26 out of 1147 reviews
Rating 2 - Terrible. 11 out of 1147 reviews

8.6/10

Cleanliness

8.8/10

Staff & service

8.6/10

Amenities

8.2/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Excellent

Brian

Travelled with family
Liked: Cleanliness, property conditions & facilities
Excellent property we will definitely stay again
Stayed 2 nights in Aug 2025

10/10 Excellent

Tim

Liked: Cleanliness
Stayed 5 nights in Jul 2025

8/10 Good

Andrew

Business traveller
Always love staying at Phoenician due to location and facilities
Stayed 3 nights in Jul 2025

4/10 Poor

Chris

Travelled with family
Liked: Cleanliness, amenities
Disliked: Property conditions & facilities
The location of the property is second to none! Food opportunities out your front door! Grocery Woolworths across the road! Parking is easy! I have stayed here four or five times! The cleanliness of this unit this time was appalling! Very out dated! Spoke to management and they said they would hopefully rectify the problem!
Stayed 5 nights in Jul 2025

10/10 Excellent

Gary

Liked: Cleanliness, room comfort

A wonderful hotel

A perfect location for our stay. Very well presented with very helpful reception staff. Easy access to the beach, great shopping and food options. We enjoyed the facilities including a great indoor pool.
Stayed 2 nights in Jun 2025

8/10 Good

Peter

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
We enjoyed our stay at the property. The accessibility to various amenities is fantastic.
Stayed 4 nights in Jul 2025

8/10 Good

Shona

Stayed 3 nights in Jul 2025

10/10 Excellent

Paul

Stayed 2 nights in Jul 2025

10/10 Excellent

Cheryl

Liked: Cleanliness, room comfort

Great location

Great location in central Broadbeach. Spacious units,Friendly staff, good facilities - heated pool, spa, sauna, gym, free parking. Property is getting a little tired but comfortable and clean. Their cleaning expectations did seem unreasonable for the price- ie no daily cleans, you must put own garbage out but only one small garbage bag left for your stay, had to pay extra for beach towels, must clean all unit and kitchen before leaving or extra charge but youncan't even run dishwasher and leave clean dishes there etc etc So felt like a hotel price but with a self cleaning expectation. Overall I would recommend as a great location with good facilities.
Stayed 3 nights in Jul 2025

10/10 Excellent

Jess, Warragul

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 4 nights in Jul 2025

8/10 Good

Steven, Springfield Lakes

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Positives - Room was a great size with my older kids having their own area. Great view from the balcony getting sun most of the day. Indoor pool/spa area was great for winter. Location is perfect - close to the beach, restaurants and public transport. Negatives - (and only minor) Noise - we were facing east and would have the bar below having their live music playing until late - thankfully not too late. It was good listening to it. Rubbish trucks emptying bins in the early hours.
Stayed 4 nights in Jul 2025

10/10 Excellent

jay

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Staff were amazingly friendly and helpful during my stay
Stayed 4 nights in Jun 2025

10/10 Excellent

Angela

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The property is in the heart of Broadbeach, with restraunts at the doorstep. It is less than 5 minutes walk to beach and is close to light rail and Pacific Fair shopping centre. The reception staff are very helpful and always pleasant.
Stayed 5 nights in Jun 2025

8/10 Good

Anna

Liked: Cleanliness, amenities, property conditions & facilities
Good central location in Broadbeach, a lot of eating options, friendly staff
Stayed 4 nights in Feb 2025

8/10 Good

Mark

Travelled with family
Liked: Cleanliness, amenities
A great resort with brilliant staff. We have stayed here many times because of this. Our room on this occasion was tired and unloved.
Stayed 4 nights in Jun 2025

10/10 Excellent

Freyja

Liked: Cleanliness, amenities, property conditions & facilities
Great location, right across from exibition center and trans
Stayed 5 nights in Apr 2025

10/10 Excellent

Robert

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Comfortable room, quiet and great customer service staff
Stayed 4 nights in Jun 2025

8/10 Good

Paul

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Great location.
Stayed 3 nights in Jun 2025

10/10 Excellent

Amelia

Business traveller
Liked: Cleanliness, room comfort

Fun at phonecian

Stayed 4 nights in Jun 2025

10/10 Excellent

Amelia

Business traveller
Liked: Room comfort
The location phonecian its central to broadbeaches food hub with an amazing array of fine dining restaurants. The unit itself furnished with regal classic design and considering it's an older building it's wonderful maintained.syaff at reception were friendly helpful and I had a wonderful entertaining clients in phonecian equipt with intercom for safety privacy and just a stroll away from the beach you couldn't find a more extravagant place
Stayed 3 nights in Jun 2025

10/10 Excellent

Robert

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Great staff great reception thank Julie
Stayed 4 nights in Jun 2025

10/10 Excellent

HANS

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Great place to stay. Walking distance from beach and close to shopping and restaurants. Clean apartment and spacious.
Stayed 3 nights in May 2025

10/10 Excellent

Harry

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Great location for Broadbeach
Stayed 4 nights in May 2025

8/10 Good

laura

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
This resort was right in the heart of everything
Stayed 3 nights in May 2025

8/10 Good

Maria

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
We faced some challenges such as door not closing behind us. And in our busyness, the door was unlocked during the night , forgetting it did self lock. The safe was clumsy to lick. We were told yes it’s broken but can be locked a particular unusual way. Julie and others at Reception were very helpful, prompt accommodating and assisted us at all times. Greatful for the reception staff
Stayed 4 nights in Apr 2025