Chocoland Hotel Gramado

Property class: 4
VIP Access

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Photo gallery for Chocoland Hotel Gramado

Front of property – evening/night
Exterior
Indoor pool, open 10:00 AM to 9:30 PM, pool loungers
Lobby sitting area
Free daily buffet breakfast

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Pool
  • Hot tub
  • Breakfast included
  • Spa
  • Free Wi-Fi
  • Restaurant

Explore the area

View in a map
Avenida Borges de Medeiros 4877, Gramado, RS, 95670-000
  • Place, Expo Gramado
    ‪12 min walk‬
  • Place, Gramado Central Avenue
    ‪2 min drive‬
  • Place, Gramado Covered Street
    ‪2 min drive‬
  • Airport, Caxias do Sul (CXJ-Aeroporto Hugo Cantergiani)
    ‪69 min drive‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for BONUS+ members

Room options

Suite Choco Blanc

  • 25 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed OR 1 Single Murphy Bed
  • Free Wi-Fi

Suite Trufa

10.0 out of 10
Exceptional
(1 review)
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free Wi-Fi

Suite Chocolotra

  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed and 2 Single Beds
  • Free Wi-Fi

Suite Chocolover

10.0 out of 10
Exceptional
(1 review)
  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed and 2 Single Beds
  • Free Wi-Fi

Espumante com banheira

  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free Wi-Fi

Suite Vinho Branco

8.6 out of 10
Excellent
(4 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free Wi-Fi

Suite Vinho Tinto

7.0 out of 10
Good
(4 reviews)
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed and 1 Single Bed
  • Free Wi-Fi

Suite Bombom-predio anexo

10.0 out of 10
Exceptional
(1 review)
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free Wi-Fi

Suite Bombom Familia - Predio Anexo

  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed and 2 Single Beds
  • Free Wi-Fi

Suite Bombom Familia 5 - Predio Anexo

  • 1 bedroom
  • Sleeps 5
  • 1 Queen Bed and 3 Single Beds
  • Free Wi-Fi

Suite Bombom Conjugada- Predio Anexo

  • 1 bedroom
  • Sleeps 5
  • 1 Queen Bed and 3 Single Beds
  • Free Wi-Fi

Similar properties

About this property

Chocoland Hotel Gramado

This smoke-free hotel features an indoor pool, a restaurant and a bar/lounge. Free buffet breakfast and free WiFi in public areas are also provided. Additionally, a poolside bar, a sauna and a coffee shop/cafe are on-site.
Chocoland Hotel Gramado offers 76 accommodations with minibars and laptop-compatible safes. Each accommodation is individually furnished. 50-inch LED televisions come with premium satellite channels.

Bathrooms include a shower and hairdryers. Guests can surf the web using the complimentary wireless Internet access (speed: 250+ Mbps (good for 3–5 people or up to 10 devices)). Housekeeping is offered on a daily basis and hypo-allergenic bedding can be requested.

2 hot tubs are on site along with an indoor pool. In addition to a kids' pool, other recreational amenities include a sauna.
Guests can pamper themselves by indulging in the on-site spa services. There are 2 treatment rooms including rooms for couples. Services include facials, body scrubs and body treatments.
Our customers tell us that they can't get enough of the helpful staff at Chocoland Hotel Gramado. During your stay, you'll be within walking distance of Gramado Covered Street. Enjoy features like free breakfast and free WiFi in public areas, plus an indoor pool.
  • Free buffet breakfast served daily
  • Free Wi-Fi (speed: 250+ Mbps (good for 3–5 people or up to 10 devices))
  • Options for a bite to eat or a refreshing drink include a coffee shop, a restaurant, a poolside bar and a bar/lounge
  • Valet parking available for a fee
  • Take a swim in the indoor pool or soak in the 2 hot tubs
  • Amenities include a gift shop, a lift and a fireplace at reception
  • On-site recreation includes a sauna
  • Within a 15-minute walk of Orchids Park and Expo Gramado
As a guest of Chocoland Hotel Gramado, you'll find 2 hot tubs, an indoor pool, a sauna, and a children's pool. There's a restaurant on site, as well as a coffee shop/cafe. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. Free breakfast is served daily. Public spaces have free WiFi.

Spa services, gift shops/newsstands, and a garden are also featured at Chocoland Hotel Gramado. For a fee, parking is available.

This 4-star Gramado hotel is smoke free.

Guests are served a free buffet breakfast daily from 6:30 AM to 10:00 AM.
Chocoland Hotel Gramado has a restaurant on site.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 250+ Mbps (good for 3–5 people or up to 10 devices)
  • Available in some public areas: Free WiFi

Parking and transport

  • Secured, covered valet parking on site (BRL 38.50 per day)
  • Limited on-site valet parking

Food and drink

  • Free buffet breakfast available daily 6:30 AM to 10:00 AM
  • A bar/lounge
  • A coffee shop/cafe
  • A poolside bar
  • A restaurant

Things to do

  • 2 hot tubs
  • Children's pool
  • Indoor pool
  • Sauna
  • Shopping

Family friendly

  • Children's pool
  • Indoor pool

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand

Guest services

  • Housekeeping (daily)

Outdoors

  • Garden
  • Pool loungers

Spa

  • 2 treatment rooms
  • Body scrubs
  • Couples treatment rooms
  • Facials
  • Massage

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Front entrance ramp
  • Hardwood flooring in room
  • Lift (120 centimetre wide door)
  • Pool access ramp on site
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa

More

  • Communal living room
  • Fireplace in lobby
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Hypo-allergenic bedding

Bathroom

  • Hair dryer
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 50-inch LED TV with premium satellite channels

Food and drink

  • Minibar

More

  • Air conditioning (climate-controlled)
  • Individual furnishings
  • Laptop-compatible safe
  • Mobile key entry
  • Phone

Policies

Check-in

Check-in time starts at 3:00 PM
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child aged 7 years old or younger stays free per registered adult when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: BRL 3.43 per accommodation, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Valet parking fee: BRL 38.50 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • At check-in, parents or a legal guardian travelling with children under 18 years old are obligated to present the child's birth certificate and an identity card with a photo (for example, a passport). For international travels to Brazil, if only one of the parents is travelling with the child, the parent must present – in addition to the child's certificate of birth and identity card with photo – a letter authorising the trip signed by the other parent with a notarial certification of signature. If the parents or the legal guardian, as applicable, cannot or are unwilling to give this authorisation, a judicial authorisation is required. People intending to travel to Brazil with children must consult with the Brazilian consulate prior to travelling for more information.
  • Pool access available from 10:00 AM to 9:30 PM
  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • One child aged 7 years old or younger stays free per registered adult in the same room as the parent or guardian when using existing bedding.

Property is also known as

Chocoland Hotel Gramado Hotel
Chocoland Hotel Gramado Gramado
Chocoland Hotel Gramado Soft Opening
Chocoland Hotel Gramado Hotel Gramado

Chocoland Hotel Gramado Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 145 out of 236 reviews
Rating 8 - Good. 44 out of 236 reviews
Rating 6 - Okay. 25 out of 236 reviews
Rating 4 - Poor. 12 out of 236 reviews
Rating 2 - Terrible. 10 out of 236 reviews

9.0/10

Cleanliness

9.0/10

Staff & service

9.0/10

Amenities

8.8/10

Property conditions & facilities

Reviews

10/10 Excellent

Carla

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything is perfect especially the staff. Love it
Stayed 1 night in Feb 2025

10/10 Excellent

Vilsene, Lauderdale Lakes

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was very nice. Sooo chocolatey
Stayed 2 nights in Feb 2025

8/10 Good

Kourosh, winnipeg

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Still under construction Room was a bit small but very clean and nice Staff were very halpfull and commoditive
Stayed 2 nights in Jan 2024

10/10 Excellent

Jorge

Travelled with family
Liked: Cleanliness, staff & service, amenities
Tudo correspondeu as expectativas. Toda equipe muito boa.
Stayed 2 nights in Jan 2026

8/10 Good

Francisco

Travelled with family
Liked: Cleanliness, staff & service, amenities
Ótimo
Stayed 8 nights in Jan 2026

8/10 Good

Samuel de

Liked: Cleanliness, staff & service, amenities
Um bom hotel, a equipe do hotel super cordiais, tanto na recepção como na limpeza, esperava um pouco mais do hotel achei um pouco pobre na questão dos quartos não tinha tomadas no banheiro funcionando e também achei pobre a recreação.
Stayed 1 night in Jan 2026

10/10 Excellent

Helton

Stayed 2 nights in Jan 2026

10/10 Excellent

Daniella

Stayed 4 nights in Jan 2026

10/10 Excellent

Vanessa

Liked: Cleanliness, staff & service, amenities
Atendimento maravilhoso!! Muito lúdico, ótimo para crianças
Stayed 1 night in Dec 2025

4/10 Poor

João Guilherme

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Hotel não vale o investimento. Brinquedoteca precária e pequena. Por ser um hotel temático de chocolate, falta bastante atividades para os pequenos. O hotel todo é antigo, tendo bastante aparência de mal cuidado. A limpeza também não é das melhores. Café da manhã é aceitável, bastante variedades porém nada muito saboroso. Já fiquei em diversos outros hotéis em Gramado, e sem dúvida não vale o investimento.
Stayed 1 night in Jan 2026

10/10 Excellent

JORGE

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 8 nights in Oct 2025

10/10 Excellent

Fabiola

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
El desayuno necesita productos más saludables.
Stayed 2 nights in Dec 2025

8/10 Good

Ricardo

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Boa estadia.
Stayed 1 night in Dec 2025

8/10 Good

andreia

Travelled with family
Liked: Staff & service, amenities
Hotel parece estar um pouco antigo. Mas no geral foi bom. Café da manhã ok
Stayed 1 night in Aug 2025

10/10 Excellent

Jefferson

Travelled with family
Liked: Cleanliness, staff & service
Café da manhã é excelente, a decoração do hotel é surpreendente e apresentação lúdica muito boa. Personagens São encanadores.
Stayed 5 nights in Dec 2025

10/10 Excellent

Graciele

Stayed 1 night in Dec 2025

6/10 Okay

Fernando Fernandes

Stayed 3 nights in Dec 2025

4/10 Poor

Lonei Roque

Travelled with family
Disliked: Cleanliness, amenities
Ficamos no apartamento do prédio anexo, que está em reforma. O ambiente estava sujo e houve barulho constante das obras durante o período.
Stayed 1 night in Dec 2025

6/10 Okay

Giseli

Stayed 1 night in Dec 2025

6/10 Okay

Franciele

Quarto: chuveiro com problema, banheiro sem secador de cabelo. Piscina: não tem toalha no local tem que ir até a recepção buscar. Café da manhã: o café é ótimo, bastante variedade, porém pouco espaço para tomar café nossa estadia foi de segunda/ terça e o hotel não tinha mais espaço para comportar as pessoas no horário do café. Na chegada: sei que a entrada era às 15h chegamos antes do horário como muitos chegaram entraram para o quarto pois já estava liberado, o nosso era 15h e ainda não estava liberado, o rapaz da recepção nos levou até o andar do quarto e pediu para nós esperar terminar a limpeza do quarto , as meninas que estava limpando não nos informaram que havia terminado e ficamos esperando. Achei muito desorganizado, pelo valor que foi pago não compensa a estadia
Stayed 1 night in Dec 2025

10/10 Excellent

Zilani A

Liked: Cleanliness, staff & service, amenities
Muito bom
Stayed 1 night in Nov 2025

10/10 Excellent

Ernesto i

Business traveller, Travelled with group
Liked: Cleanliness, staff & service, amenities
A estadia foi maravilhosa o hotel é maravilhoso somente teve um pequeno incidente com a demora no jantar reclamei e o garçom foi meio grosso dizendo que tinha mais mesa pra ele atender que nós teríamos que esperar. Reclamei com o gerente e ele foi muito solícito e resolveu tudo mas tirando esse detalhe a hospedagem foi maravilhosa.
Excelente
Stayed 1 night in Dec 2025

6/10 Okay

jardel

Business traveller
Disliked: Amenities
Horrível, cama ruim, matei um bicho no banheiro, ficou três dias morto dentro do banheiro
Stayed 2 nights in Nov 2025

10/10 Excellent

DANIEL

Stayed 4 nights in Nov 2025

6/10 Okay

Lídia

Travelled with family
Liked: Cleanliness, staff & service, amenities
Localização e equipe impecáveis, porém a infraestrutura não justifica o investimento. Com excessão da decoração dos quartos e lobby, não é um hotel temático. Uma vez que se trata de um "hotel com temática infantil" podemos considerar a brinquedoteca pobre, assim como o café da manhã com personagens onde a "apresentação" não durou 2min. Tirando a piscina, que é pequena, não há o que fazer com as crianças. A experiência na oficina de chocolate também poderia ser melhor explorada, o tempo onde esperávamos a barra endurecer foi intediante. O hotel tem muito a melhorar como experiência!
Stayed 1 night in Nov 2025