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Holiday Inn Express & Suites Williams by IHG

3.0 star property

Choose dates to view prices

Photo gallery for Holiday Inn Express & Suites Williams by IHG

Free daily buffet breakfast
Exterior
Exterior
Room amenity
Desk, laptop workspace, blackout curtains, soundproofing

Reviews

8.0 out of 10
Very good

Popular amenities

  • Spa
  • Pet-friendly
  • Parking included
  • Free Wi-Fi
  • Air-conditioning

Explore the area

View in a map
1150 W. Cataract Lake Road, Williams, AZ, 86046
  • Place, Thunder Eagle Native Art
    ‪10 min walk‬
  • Place, Pete's Route 66 Gas Station Museum
    ‪12 min walk‬
  • Place, Canyon Coaster Adventure Park
    ‪2 min drive‬
  • Airport, Flagstaff, AZ (FLG-Flagstaff Pulliam Field)
    ‪35 min drive‬

Room options

View all photos for Standard Room

Desk, laptop workspace, blackout curtains, soundproofing

Standard Room

10.0 out of 10
Exceptional
(1 review)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed OR 2 Queen Beds

View all photos for Standard Room, 1 King Bed

Desk, laptop workspace, blackout curtains, soundproofing

Standard Room, 1 King Bed

7.4 out of 10
Good
(3 reviews)
  • 33 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds

Desk, laptop workspace, blackout curtains, soundproofing

Standard Room, 2 Queen Beds

9.0 out of 10
Wonderful
(81 reviews)
  • 33 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, Multiple Beds

Desk, laptop workspace, blackout curtains, soundproofing

Suite, Multiple Beds

  • 1 bedroom
  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Standard Room, 1 King Bed with Sofa bed

Desk, laptop workspace, blackout curtains, soundproofing

Standard Room, 1 King Bed with Sofa bed

9.0 out of 10
Wonderful
(2 reviews)
  • 40 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 1 King Bed, Roll-in Shower (Communications, Mobility)

Desk, laptop workspace, blackout curtains, soundproofing

Room, 1 King Bed, Roll-in Shower (Communications, Mobility)

9.4 out of 10
Exceptional
(3 reviews)
  • 40 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Roll-in Shower (Communications, Mobility)

Desk, laptop workspace, blackout curtains, soundproofing

Room, 2 Queen Beds, Roll-in Shower (Communications, Mobility)

  • 40 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 King Bed, Roll-in Shower (Communications, Mobility)

Desk, laptop workspace, blackout curtains, soundproofing

Suite, 1 King Bed, Roll-in Shower (Communications, Mobility)

10.0 out of 10
Exceptional
(1 review)
  • 40 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

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About this property

Holiday Inn Express & Suites Williams by IHG

Along with a full-service spa, this smoke-free hotel has a 24-hour fitness centre and a snack bar/deli. Free buffet breakfast, free WiFi in public areas and free self parking are also provided. Additionally, coffee/tea in a common area, a business centre and laundry facilities are on-site.
Holiday Inn Express & Suites Williams by IHG offers 81 air-conditioned accommodations with free newspapers and coffee/tea makers. 45-inch LED televisions come with premium satellite channels. Guests can make use of the in-room fridges and microwaves. Bathrooms include baths or showers with a hydromassage showerhead, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wired and wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include a 24-hour fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Guests can indulge in a pampering treatment at the hotel's full-service spa.
Our customers tell us that they can't get enough of the free breakfast at Holiday Inn Express & Suites Williams by IHG. During your stay, you'll be within walking distance of Williams Visitor Center. You'll find features such as free WiFi in public areas and free self-parking, plus a full-service spa.
  • Free buffet breakfast served daily
  • Free WiFi and wired Internet
  • Free self-parking
  • Treat yourself with a visit to the full-service spa
  • Amenities include free newspapers in reception, a front desk safe and a business centre
  • On-site recreation includes a 24-hour gym
  • Guests have great things to say about the helpful staff and the breakfast
  • Within a 15-minute walk of Williams Visitor Center and Thunder Eagle Native Art
  • Pets welcome for a fee
Holiday Inn Express & Suites Williams by IHG offers its guests a full-service spa and a 24-hour fitness centre. There's a snack bar/deli on site. Free breakfast is available daily. Public spaces have free WiFi and wired Internet.

You'll find a business centre on site. A vending machine, multilingual staff, and tour/ticket assistance are also featured at the business-friendly Holiday Inn Express & Suites Williams by IHG. Self parking is free.

This 3-star Williams hotel is smoke free.

Guests are served a free buffet breakfast on weekdays from 6:30 AM to 9:30 AM and at the weekend from 7:00 AM to 10:00 AM.
Room service is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Electric car charging station on site
  • Free uncovered self parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking available
  • Onsite parking includes off-street options

Food and drink

  • Free buffet breakfast available 6:30 AM to 9:30 AM on weekdays and 7:00 AM to 10:00 AM on weekends
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • 24-hour gym
  • Full-service spa
  • Golf

Family friendly

  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Laundry facilities
  • Safe at front desk
  • Vending machine

Guest services

  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • Business centre

Outdoors

  • In a national park

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Pool hoist on site
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible spa

More

  • 3 floors
  • Built in 2019
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Hydromassage showerhead
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 45-inch LED TV with premium satellite channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator
  • Room service

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Free daily newspapers
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 2:30 AM
Contactless check-in and check-out are available
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Renovations and closures

The property will be renovating from 9 December 2025 to 20 April 2026 (completion date subject to change). The following areas are affected:
  • Hot tub
  • Swimming pool
During renovations, the hotel will make every effort to minimise noise and disturbance.

Access methods

Staffed front desk

Pets

  • Pets: USD 50 per pet, per night, plus a deposit of USD 100 per stay
  • Maximum 2 (weight limit: 50 lb per pet)
  • Pets cannot be left unattended
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 50.0 per night.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet deposit: USD 100 per stay
  • Pet fee: USD 50 per pet, per night
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 50.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Holiday Inn Express Williams Hotel
Holiday Inn Express Williams
Holiday Inn Express Suites Williams
Holiday Inn Express Suites Williams by IHG
Holiday Inn Express Suites Williams an IHG Hotel
Holiday Inn Express & Suites Williams by IHG Hotel
Holiday Inn Express & Suites Williams by IHG Williams
Holiday Inn Express & Suites Williams by IHG Hotel Williams

Holiday Inn Express & Suites Williams by IHG Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 467 out of 1000 reviews
Rating 8 - Good. 241 out of 1000 reviews
Rating 6 - Okay. 141 out of 1000 reviews
Rating 4 - Poor. 85 out of 1000 reviews
Rating 2 - Terrible. 66 out of 1000 reviews

8.0/10

Cleanliness

8.4/10

Staff & service

7.4/10

Amenities

8.0/10

Property conditions & facilities

Reviews

8/10 Good

Dalia

Travelled with family
Liked: Cleanliness, staff & service, amenities
went to the polar express stayed here. Room was clean breakfast was great!
Stayed 1 night in Nov 2025

8/10 Good

Marsha

Stayed 1 night in Nov 2025

4/10 Poor

chetan, Scottsdale

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service
Good place , had a little worn out upholstery, missing room footwear for guests to use inside washroom, missing toiletries like toothpaste, brush, to namw a few. So a bit overpriced
Stayed 1 night in Nov 2025

8/10 Good

Richard

Stayed 1 night in Nov 2025

10/10 Excellent

dexter

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent customer service!
Stayed 2 nights in Nov 2025

4/10 Poor

Lilia

Travelled with family
Disliked: Property conditions & facilities
Poor air quality, was not non smoking as advertised. Vents did not work properly. Staff did not correct complaint.
Stayed 1 night in Nov 2025

10/10 Excellent

Cuong

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2025

10/10 Excellent

Vania

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great service
Stayed 1 night in Nov 2025

10/10 Excellent

Kristine

Stayed 1 night in Nov 2025

10/10 Excellent

Breckell

Stayed 1 night in Nov 2025

10/10 Excellent

Edgar

Stayed 1 night in Nov 2025

4/10 Poor

Nicole

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, amenities
The power went out. We had no heat or lights for 4 hours. Not offered anything to compensate. Asked to have late check out and they said we could have 30 minutes to an hour even though we had planned to swim during the power outage. We did swim and the pool was GROSS. There were floating balls of hair and the water was a green blue color that was very unsightly. Our room was quite dirty. And we had to be moved rooms because the first one had a toilet that ran and they had no staff to fix it. Used McDonalds cup on the floor by the pull out couch. The 2nd room had carpet coming up. Both rooms had peeling head boards. Wont recommend. Staff was nice and food was nice.
Stayed 1 night in Nov 2025

6/10 Okay

Chris

Travelled with family and small children
Liked: Property conditions & facilities
Disliked: Cleanliness
Was decent. Bathroom was not clean at all. But was centrally located in town. Breakfast was good.
Stayed 1 night in Nov 2025

4/10 Poor

DORIS

Travelled with family
Liked: Amenities
Disliked: Cleanliness
Checked in late (9pm) and Assigned room was not cleaned, which was terrible considering we had a baby with us and were super tired from the drive. Then new assigned room, while it was cleaned it was very dated, to the point that the AC unit covered popped off and hit my leg, leaving a bruise. Front desk was friendly and did what she could, she was kind. The next morning spoke with manager, let’s just say she was not having a great morning and it was barely 8am. I did my best to be super careful and kind but had to share my negative experience. She signed me up for rewards and gave me a a start to put towards other rewards I would earn using the app….. um thanks??? Needless to say this was not the best experience.
Stayed 1 night in Nov 2025

10/10 Excellent

DIANE, Tucson

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was clean and quiet. Carpet felt a bit damp when we first arrived. Had requested a crib on reservation. Had to call down to request, but staff brought it right up. Breakfast was good; guests were greedy and entitled. Biscuits and gravy excellent. Wish there was chocolate milk. There's never enough cinnamon rolls. Again, greedy guests...they were gone by 8:30 a.m. Overall, excellent stay.
Stayed 1 night in Nov 2025

4/10 Poor

Wendy

Liked: Staff & service
Disliked: Property conditions & facilities
Dirty and old, pancake maker broken, room phone broken, shower and bathroom moldy and
Stayed 1 night in Nov 2025

6/10 Okay

Tammy

Liked: Cleanliness, staff & service
Disliked: Amenities
Very run down, bed is so hard, no ventilation in bathroom, no hard boiled eggs, people eating at checkout counter.
Stayed 1 night in Nov 2025

10/10 Excellent

Bianca

Travelled with family
Liked: Cleanliness, staff & service, amenities
Friendly staff
Stayed 1 night in Nov 2025

10/10 Excellent

dean

Liked: Cleanliness, property conditions & facilities
Courteous. Quick. Great. Thanks
Stayed 1 night in Nov 2025

10/10 Excellent

Surendra

Liked: Cleanliness, staff & service, property conditions & facilities
fresh breakfast, friedly staff
Stayed 1 night in Nov 2025

10/10 Excellent

Israel

Liked: Cleanliness, staff & service, amenities
The beds were comfortable and the breakfast was very good. Would reccomend it to others.
Stayed 1 night in Oct 2025

10/10 Excellent

Anne Marie Claire

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
my husband and I love staying at this property everytime we go visit Williams. it’s close to everything and the staff is always friendly and the free breakfast is awesome!
Stayed 2 nights in Sep 2025

2/10 Terrible

Jennifer

Travelled with family and small children
Disliked: Amenities, property conditions & facilities
I am very disappointed. I booked a 2 queen + pull out couch room, the beds are fulls and the pull out bed / couch is literally just springs. There is no bath and I have 4 little kids. I asked for a room with a bath after walking in and there wasn’t one available… The pool and jacuzzi are closed. Not mentioned through Expedia but supposedly it’s on their website. We stayed in another holiday inn express last night and it was great. If I could get my money back and go somewhere else I would have but $200 is a lot to take a loss.
Stayed 1 night in Oct 2025

10/10 Excellent

Jose

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect
Stayed 3 nights in Oct 2025

8/10 Good

Christina

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Clean room, nice breakfast. A busy hotel.
Stayed 1 night in Oct 2025

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