2/10 Terrible
Verified traveller
Travelled with family
2 Sept 2025
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Don’t Stay Here!!
This was one of the worst stays I had. I wanted to come to a clean hotel after driving for 6 hours. I got into my room, went to the bathroom and the shower was dirty, it looked like it had not been cleaned. The microwave was extremely dirty from the interior. The cabinets had random human hair balls. We went to the pool area, it was extremely dirty. At the end of my stay I went to check if they had cleaned it and they had not moved anything. It was still extremely dirty. The hot tub does not even work by the way and yet it was cleaner than the pool itself. The chair to move people with disabilities into the pool was also very rusty. The breakfast is not good, it is very bland and staff gave us dirty looks. The floor was constantly dirty by the elevator. The elevator was also extremely dirty, there was even a cigarette on the floor. The bedroom had a pull out sofa couch and the mattress is quite literally springs. The pillows are flat and the air conditioner smelled badly when it was turned on. They claim that “cleanliness is our promise” yet it seems like this is the opposite of what is happening. Management should be under review after looking at the conditions of this establishment, considering our stay of two nights was around $600 USD. The only good thing about this hotel was the distance between it and the Grand Canyon.
Verified traveller
Stayed 2 nights in Aug 2025