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Crystal Inn Hotel & Suites Great Falls

2.5 star property
VIP Access

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Photo gallery for Crystal Inn Hotel & Suites Great Falls

Lobby
1 bedroom, desk, blackout curtains, iron/ironing board
1 bedroom, desk, blackout curtains, iron/ironing board
Exterior
Indoor pool

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Gym

Explore the area

Map
3701 31st St SW, Great Falls, MT, 59404
  • Montana ExpoPark
    ‪5 min drive‬
  • Great Falls Convention Center
    ‪6 min drive‬
  • Holiday Village Mall
    ‪7 min drive‬
  • Great Falls, MT (GTF-Great Falls Intl.)
    ‪20 min walk‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for BONUS+ members
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Room options

View all photos for Standard Double Room, 2 Queen Beds, Non Smoking

1 bedroom, desk, blackout curtains, iron/ironing board

Standard Double Room, 2 Queen Beds, Non Smoking

  • 36 sq m
  • Sleeps 5
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Non Smoking

1 bedroom, desk, blackout curtains, iron/ironing board

Standard Room, 1 King Bed, Non Smoking

  • 36 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Smoking

1 bedroom, desk, blackout curtains, iron/ironing board

Standard Room, 1 King Bed, Smoking

  • 35 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 King Bed, Non Smoking, Jetted Tub

Suite, 1 King Bed, Non Smoking, Jetted Tub | 1 bedroom, desk, blackout curtains, iron/ironing board

Suite, 1 King Bed, Non Smoking, Jetted Tub

  • 49 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Standard Double Room, 2 Queen Beds, Smoking

1 bedroom, desk, blackout curtains, iron/ironing board

Standard Double Room, 2 Queen Beds, Smoking

  • 35 sq m
  • Sleeps 5
  • 2 Queen Beds

View all photos for Executive Suite, 1 King Bed, Non Smoking

1 bedroom, desk, blackout curtains, iron/ironing board

Executive Suite, 1 King Bed, Non Smoking

  • 49 sq m
  • Sleeps 4
  • 1 King Bed

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Lobby sitting area

The Great Falls Inn by Riversage

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  • Pet-friendly
  • Parking included
  • Free WiFi
4.6 out of 5, Wonderful, (1379)
The price is €129
for 1 room
includes taxes & fees
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The Great Falls Inn by Riversage

About this property

Crystal Inn Hotel & Suites Great Falls

Hotel in Great Falls with free breakfast and free airport shuttle
Along with an indoor pool, this hotel has a fitness centre and a snack bar/deli. Free continental breakfast, free WiFi in public areas and a free airport shuttle are also provided. Additionally, a 24-hour business centre, a coffee shop/cafe and Access to hot tub are on-site. Housekeeping is available on request.
Crystal Inn Hotel & Suites Great Falls offers 86 accommodations with coffee/tea makers and complimentary newspapers. 32-inch flat-screen televisions come with cable channels. Fridges and microwaves are provided. Bathrooms include a combined bath/shower unit, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is provided on request.

An indoor pool and Access to hot tub are on site. Other recreational amenities include a fitness centre.
Our customers tell us that they enjoy the free breakfast at Crystal Inn Hotel & Suites Great Falls. During your stay, you'll be close to Lucky Lil's Casino. Features include free WiFi in public areas and a free round-trip airport shuttle, plus an indoor pool.
  • Free continental breakfast served daily
  • Free WiFi
  • Enjoy a bite to eat at the coffee shop/cafe
  • Take a swim in the indoor pool or soak in the hot tub
  • Amenities include free newspapers in reception, a front desk safe and a 24-hour business centre
  • On-site recreation includes a gym
  • Guests really like the accommodation for the cleanliness and spaciousness
  • Just a 3-minute drive from Lucky Lil's Casino and a few minutes from Meadow Lark Country Club
  • Free airport shuttle service
  • Dogs welcome for a fee (restrictions apply)
Crystal Inn Hotel & Suites Great Falls offers its guests an indoor pool, Access to hot tub, and a fitness centre. There's a coffee shop/cafe on site, as well as a snack bar/deli. Free breakfast is available daily. Public spaces have free WiFi.

Business amenities include a 24-hour business centre and a meeting room. The business-friendly Crystal Inn Hotel & Suites Great Falls also features a vending machine, coffee/tea in common area, and complimentary newspapers in the lobby. A roundtrip airport shuttle is free (available on request).

Smoking is allowed in designated areas at this Great Falls hotel.

Guests are served a free continental breakfast on weekdays from 6:00 AM to 9:00 AM and at the weekend from 7:00 AM to 10:00 AM.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free return airport shuttle from 4:30 AM to 1 AM on request
  • Limited on-site parking

Food and drink

  • Free continental breakfast available 6:00 AM to 9:00 AM on weekdays and 7:00 AM to 10:00 AM on weekends
  • A coffee shop/cafe
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • Gym
  • Hot tub
  • Indoor pool

Family friendly

  • Free cot
  • Grocery/convenience store
  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (on request)

Business services

  • 24-hour business centre
  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Lift (91 centimetre wide door)
  • Wheelchair accessible (may have limitations)

More

  • 1 building
  • 3 floors
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free local calls
  • Free weekday newspapers
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in start time: 3 PM; check-in end time: 2:30 AM
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: USD 50 per pet (varies based on length of stay)
  • Only dogs are allowed
  • Maximum 2 (weight limit: 55 lb per pet)
  • Pets cannot be left unattended
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 10.0 per day.
  • Free cots (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 50 per pet (varies based on length of stay)
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 10.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards and cash
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector and a first aid kit
Front desk staff will greet guests on arrival at the property.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.
  • Alcohol isn't served at Crystal Inn Hotel & Suites Great Falls.

Property is also known as

Crystal Great Falls
Crystal Inn Hotel Great Falls
Crystal & Suites Great Falls
Crystal Inn Hotel & Suites Great Falls Hotel
Crystal Inn Hotel & Suites Great Falls Great Falls
Crystal Inn Hotel & Suites Great Falls Hotel Great Falls

Crystal Inn Hotel & Suites Great Falls Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 668 out of 1010 reviews
Rating 8 - Good. 221 out of 1010 reviews
Rating 6 - Okay. 60 out of 1010 reviews
Rating 4 - Poor. 32 out of 1010 reviews
Rating 2 - Terrible. 29 out of 1010 reviews

9.2/10

Cleanliness

9.4/10

Staff & service

8.8/10

Amenities

8.8/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Not again

The king was moderately clean, the bed was like a rock. Do yourself a favor and dont use elevator it likes to start going down before the door closes, takes forever to stop. Now the hot tub was over chlorinated and nasty couldn't even enjoy it because after it started it foamed up
Stayed 2 nights in Mar 2025

10/10 Excellent

Gregory

Travelled with partner
Liked: Amenities, property conditions & facilities
Excellent location to fly from!
Stayed 1 night in Mar 2025

10/10 Excellent

cindy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff and very clean
Stayed 1 night in Mar 2025

10/10 Excellent

Kenna

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Check in clerk was super friendly and helpful
Stayed 1 night in Feb 2025

10/10 Excellent

Tristan

Liked: Cleanliness, staff & service, property conditions & facilities
Perfect place to stay!
Stayed 2 nights in Mar 2025

10/10 Excellent

Sherri

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Super friendly and helpful staff and close to airport, we will definitely stay again
Stayed 1 night in Mar 2025

10/10 Excellent

Dustin

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Dustin Kirkaldie

I got over charged for my room 20+ dollars
Stayed 1 night in Mar 2025

10/10 Excellent

Gregory

Stayed 2 nights in Feb 2025

10/10 Excellent

Wayne

Liked: Staff & service, property conditions & facilities
The Staff were super friendly and very helpful. We were given discount coupons for area restaurants which helped the budget. The room was clean and bed was very comfortable. The breakfast was the best one we had on our trip. We will defiantly stay there again.
Stayed 1 night in Feb 2025

10/10 Excellent

Debbie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

6/10 Okay

Iona

Business traveller, Travelled with pets
Liked: Cleanliness
Nice fluffy towels, nice to have a fridge & microwave in the room
Stayed 1 night in Feb 2025

10/10 Excellent

jennifer

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to airport - clean and quiet.
Stayed 1 night in Feb 2025

10/10 Excellent

Rebecca

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The breakfast staff were very friendly and kept the food fresh
Stayed 1 night in Feb 2025

8/10 Good

Chris, LEDGER

Travelled with partner
Liked: Cleanliness, staff & service, amenities
I did not like paying $10/night for parking

10/10 Excellent

Jason

Business traveller, Travelled with partner
Best place and the nicest people. Comfortable, quiet and very roomy. Will stay there again for sure!
Stayed 2 nights in Feb 2025

2/10 Terrible

Manolo

Travelled with family
Disliked: Property conditions & facilities
The pool and hot tub were closed and we specifically looked for a hotel that had a hot tub. Very disappointing.
Stayed 1 night in Feb 2025

10/10 Excellent

Greg

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

10/10 Excellent

Gerald, Denton

Stayed 1 night in Jan 2025

2/10 Terrible

Ivie

Stayed 2 nights in Jan 2025

10/10 Excellent

Bev

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is airport hotel in Great Falls and given its location and category, it is a home run. Is it the Ritz? No! But it is convenient, affordable, and has all the amenities you are looking for in a hotel next to a small airport. The rooms are clean and large. I stayed there when the temperature was below zero and my room was warm and quiet. They provide a full breakfast and a clean and functioning hot tub and pool. There is a shuttle to the airport across the highway and a discount coupon to the Denny’s next door. It delivers on all fronts.
Stayed 1 night in Feb 2025

2/10 Terrible

Ivie

Stayed 1 night in Jan 2025

10/10 Excellent

Nicole

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

6/10 Okay

Lindsay

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is located almost directly across from the airport. Things to improve: 1. Breakfast! There were zero non-dairy options. The watermelon was about two weeks old and mushy. I can't believe they had it set out. The eggs were meh. More healthy options would be wonderful. 2. The overuse of styrofoam! Who wants to drink coffee in a small, sad styrofoam cup and eat on a styrofoam plate? Besides these things, the location is good. The customer service was great. The staff was so nice. Overall it was a good stay but the breakfast was very mediocre.
Stayed 2 nights in Jan 2025

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

8/10 Good

Bill

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Basically it was close to the truck stop
Stayed 1 night in Jan 2025