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Candlewood Suites Greenville NC by IHG

2.5 star property

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Photo gallery for Candlewood Suites Greenville NC by IHG

Property amenity
Pillow-top beds, in-room safe, desk, iron/ironing board
Point of interest
Pillow-top beds, in-room safe, desk, iron/ironing board
Room amenity

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Pet-friendly
  • Free Wi-Fi
  • Air-conditioning
  • Gym
  • Business services

Explore the area

View in a map
1055 Waterford Commons Dr, Greenville, NC, 27834
  • Place, ECU Health Medical Center
    ‪2 min drive‬
  • Place, Arlington Crossing
    ‪2 min drive‬
  • Place, James and Connie Maynard Children's Hospital
    ‪3 min drive‬
  • Airport, Greenville, NC (PGV-Pitt-Greenville)
    ‪7 min drive‬

Room options

View all photos for Studio Suite, 2 Double Beds, Mobility Accessible (Hearing, Roll-In Shower)

Room amenity

Studio Suite, 2 Double Beds, Mobility Accessible (Hearing, Roll-In Shower)

8.0 out of 10
Very good
(1 review)
  • 31 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Studio Suite, 2 Double Beds, Accessible Bathtub (Hearing)

Pillow-top beds, in-room safe, desk, iron/ironing board

Studio Suite, 2 Double Beds, Accessible Bathtub (Hearing)

9.0 out of 10
Wonderful
(2 reviews)
  • 31 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Suite, 1 Bedroom, Accessible Bathtub (Hearing, Mobility)

Pillow-top beds, in-room safe, desk, iron/ironing board

Suite, 1 Bedroom, Accessible Bathtub (Hearing, Mobility)

  • 31 sq m
  • Sleeps 4
  • 1 Queen Bed

View all photos for Studio Suite, 1 Queen Bed, Accessible Bathtub (Hearing)

Pillow-top beds, in-room safe, desk, iron/ironing board

Studio Suite, 1 Queen Bed, Accessible Bathtub (Hearing)

8.0 out of 10
Very good
(2 reviews)
  • 31 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room

Standard Room | Pillow-top beds, in-room safe, desk, iron/ironing board

Standard Room

  • 31 sq m
  • Sleeps 2
  • 1 Single Bed

View all photos for Studio Suite, 1 Queen Bed

Pillow-top beds, in-room safe, desk, iron/ironing board

Studio Suite, 1 Queen Bed

8.6 out of 10
Excellent
(24 reviews)
  • 31 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Studio Suite, 2 Double Beds

Pillow-top beds, in-room safe, desk, iron/ironing board

Studio Suite, 2 Double Beds

7.2 out of 10
Good
(11 reviews)
  • 31 sq m
  • Sleeps 5
  • 2 Double Beds

View all photos for Suite, 1 Bedroom (1 Queen Bed)

Pillow-top beds, in-room safe, desk, iron/ironing board

Suite, 1 Bedroom (1 Queen Bed)

8.4 out of 10
Very good
(7 reviews)
  • 31 sq m
  • Sleeps 5
  • 1 Queen Bed

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About this property

Candlewood Suites Greenville NC by IHG

Hotel in Greenville with fitness centre and 24-hour business centre
Along with a fitness centre, this hotel has a 24-hour business centre and coffee/tea in a common area. Free WiFi in public areas and free self parking are also provided. Additionally, a microwave in a common area, a business centre and laundry facilities are on-site. Weekly housekeeping is available.
Candlewood Suites Greenville NC by IHG offers 94 air-conditioned accommodations with DVD players and a safe. This accommodation offers separate sitting areas. Beds feature pillowtop mattresses. 32-inch LCD televisions come with premium cable channels. Kitchens offer full-sized fridge/freezers, stovetops, microwaves and dishwashers. Bathrooms include a combined bath/shower unit, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wired and wireless Internet access. Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). Additionally, rooms include coffee/tea makers and an iron/ironing board. Housekeeping is provided on a weekly basis.

Recreational amenities at the hotel include a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Our customers tell us that they can't get enough of the helpful staff at Candlewood Suites Greenville NC by IHG. During your stay, you'll be within walking distance of Westpointe Park. Enjoy features like free WiFi in public areas and free self-parking, plus a gym.
  • Free WiFi and wired Internet
  • Free self-parking
  • Amenities include a 24-hour business centre, convenience store and laundry facilities
  • On-site recreation includes a gym
  • Just a 2-minute drive from Westpointe Park and a few minutes from ECU Health Medical Center
  • Cats and dogs welcome for a fee (restrictions apply)
WiFi and wired Internet are free in public spaces. There's an onsite 24-hour business centre. A fitness centre, a terrace, and barbecue grills are also featured at the business-friendly Candlewood Suites Greenville NC by IHG. Free self parking is available.

Smoking is allowed in designated areas at this Greenville hotel.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Free self parking on site
  • Limited on-site self parking

Food and drink

  • Coffee and tea in common areas

Things to do

  • Gym
  • TV in common areas

Family friendly

  • DVD player
  • Grocery/convenience store
  • In-room full-sized refrigerator/freezer
  • In-room kitchen
  • In-room microwave
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage
  • Shared microwave
  • Water dispenser

Guest services

  • Housekeeping (weekly)
  • Multilingual staff

Business services

  • 24-hour business centre

Outdoors

  • Barbecue grill
  • Picnic area
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Lift
  • Low-height counter and sink
  • Wheelchair accessible (may have limitations)

More

  • 1 building
  • 4 floors
  • Built in 2008
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided
  • Pillowtop mattress

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 32-inch LCD TV with premium cable channels
  • DVD player

Food and drink

  • Coffee/tea maker
  • Dishwasher
  • Full-sized refrigerator/freezer
  • Hob
  • Kitchen
  • Microwave

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Free local calls
  • Iron/ironing board
  • Phone
  • Safe
  • Separate sitting area

Policies

Check-in

Check-in start time: 3 PM; check-in end time: midnight
Late check-in subject to availability
Minimum check-in age - 21

Check-out

Check-out before noon
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: USD 75 per accommodation, per stay (maximum USD 150 per stay)
  • Only dogs and cats are allowed
  • Maximum 1 (weight limit: 80 lb per pet)
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 3 children 18 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 75 per accommodation, per stay (maximum USD150 per stay)
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Only bookings from non-local guests are accepted; guests whose residence is within 50 mi (80.4672 km) of the property will not be allowed to check in
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Up to 3 children aged 18 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Candlewood Greenville NC
Candlewood Suites Greenville NC
Candlewood Suites Hotel Greenville NC
Candlewood Suites Greenville Nc Hotel Greenville
Candlewood Suites Greenville NC Hotel
Candlewood Suites Greenville

Candlewood Suites Greenville NC by IHG Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 314 out of 589 reviews
Rating 8 - Good. 168 out of 589 reviews
Rating 6 - Okay. 61 out of 589 reviews
Rating 4 - Poor. 20 out of 589 reviews
Rating 2 - Terrible. 26 out of 589 reviews

8.8/10

Cleanliness

9.0/10

Staff & service

8.0/10

Amenities

8.8/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

8/10 Good

Jennifer

Liked: Cleanliness, staff & service, property conditions & facilities
The staff were amazing! They were very friendly and responsive. I loved the welcome note and gift bag of treats. Super pet friendly. Very clean overall! Highly recommend.
Stayed 2 nights in Sep 2025

10/10 Excellent

Mary

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Have stayed in here numerous times while visiting my child at ECU. The staff is always pleasant, smiling and helpful.
Stayed 2 nights in Sep 2025

10/10 Excellent

Don

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Friendly staff. Super slow elevator
Stayed 7 nights in Sep 2025

10/10 Excellent

Michelle

Stayed 2 nights in Sep 2025

8/10 Good

Jana

Liked: Cleanliness, staff & service, property conditions & facilities
Clean room, comfortable sleep. No ice in the fridge and a breakfast option would have been nice for the price I paid.
Stayed 2 nights in Sep 2025

8/10 Good

Mary E

Liked: Cleanliness, staff & service, amenities
The front desk staff is friendly and helpful. This was my third stay. The room upgrade was a nice surprise! My fourth floor room was clean, smelled good and a comfortable temperature. I do recommend maintenance address the blown light bulb under the microwave, the slow tub drain and missing recliner handle. Otherwise my stay was a good one!
Stayed 2 nights in Sep 2025

6/10 Okay

Kelly

Travelled with partner
Liked: Staff & service
Disliked: Cleanliness
Staff was very friendly. Our room smelled like stale cigarettes, toilet had ring in it and everything in the room felt old and dirty. But they gave us a welcome bag full of snacks and everyone we talked to who worked there could not have been any nicer or more polite.
Stayed 2 nights in Sep 2025

10/10 Excellent

Ami

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Hotel was clean, quiet. Staff were very friendly. Would recommend.
Stayed 2 nights in Sep 2025

10/10 Excellent

Kaylene

Stayed 3 nights in Sep 2025

10/10 Excellent

natalie

Liked: Cleanliness, staff & service
I loved it will visit again
Stayed 3 nights in Sep 2025

2/10 Terrible

Dilipkumar

Stayed 3 nights in Aug 2025

10/10 Excellent

Laura

Liked: Cleanliness, staff & service, property conditions & facilities
Quiet and clean
Stayed 1 night in Sep 2025

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, property conditions & facilities
Very clean, staff was awesome!
Stayed 1 night in Sep 2025

8/10 Good

Victore

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Late checkout
Stayed 3 nights in Aug 2025

6/10 Okay

Melissa

Travelled with family

Great staff but some problems with the stay

The room smelled like it was masking cigarette smoke, there was a roach in the bathroom and you can hear every word coming from the other rooms. Sorry to be so harsh! However, the staff could not have been nicer and more accommodating. The bed linens and bathroom toiletries were great.
Stayed 2 nights in Aug 2025

10/10 Excellent

William

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Front desk staff were awesome!
Stayed 1 night in Aug 2025

10/10 Excellent

Peter

Business traveller
Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Aug 2025

2/10 Terrible

Craig

Stayed 1 night in Aug 2025

10/10 Excellent

ROBBY

Travelled with family
Liked: Amenities
Very clean
Stayed 1 night in Aug 2025

8/10 Good

John

Stayed 10 nights in Jul 2025

2/10 Terrible

Charles

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The constant noise of screaming and beating on the walls by kids was intolerable,and unbearable at 1,2,3,in the morning, the staff however was excellent
Stayed 2 nights in Jul 2025

10/10 Excellent

Melvonda

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

I will definitely stay again

I really enjoyed the quietness and our rooom was super clean. Excellent customer service from the time we arrive to the time we checked out. I will definitely stay there again
Stayed 2 nights in Jul 2025

10/10 Excellent

Derek

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Great rooms
Stayed 2 nights in Jul 2025

4/10 Poor

Nickeisha

Travelled with family, Travelled with pets
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
We were in town visiting family and had a long day. Check-in was actually the best I've ever had at any hotel. We are used to staying at 4+ star hotels but couldn't find one that was pet friendly so decided to stay here because of the reciews. The room itself was okay; however, shower was dirty and there were dead bugs on the floor. I personal slipped and fell put of the shower because the floor got wet due to the fact that there was no shower liner. The bed was also uncomfortable and that added to the misery of the stay. I see a lot of potential for the property but unfortunately not my experience.
Stayed 1 night in Jun 2025

8/10 Good

Cesar

Liked: Cleanliness, property conditions & facilities
I thought the staff at the front desk was amazing. Very welcoming and attentive. Great experience overall. My only critique would be to do something about the key cards. Seems its often a problem with doors and the cards not working. They had to switch our room b/c of this and then the new room was at times also having issues with the key cards
Stayed 2 nights in May 2025