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Tru by Hilton Spartanburg

2.5 star property

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Photo gallery for Tru by Hilton Spartanburg

Reception
Business centre
Terrace/patio
Desk, free WiFi, bed sheets
Exterior

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Pet-friendly
  • Gym
  • Parking included
  • Free WiFi
  • 24/7 front desk

Explore the area

Map
103 Franklin Avenue, Spartanburg, SC, 29301
  • WestGate Mall
    ‪13 min walk‬
  • Tyger River Park
    ‪6 min drive‬
  • Wofford College
    ‪9 min drive‬
  • Greenville, SC (GSP-Greenville-Spartanburg Intl.)
    ‪24 min drive‬

Room options

View all photos for Room, 1 King Bed

Desk, free WiFi, bed sheets

Room, 1 King Bed

  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible, Bathtub

Room, 1 King Bed, Accessible, Bathtub | Desk, free WiFi, bed sheets

Room, 1 King Bed, Accessible, Bathtub

  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible (Mobility & Hearing, Roll-In Shower)

Desk, free WiFi, bed sheets

Room, 1 King Bed, Accessible (Mobility & Hearing, Roll-In Shower)

  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible (Hearing)

Desk, free WiFi, bed sheets

Room, 1 King Bed, Accessible (Hearing)

  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds

Desk, free WiFi, bed sheets

Room, 2 Queen Beds

  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Accessible, Bathtub

Room, 2 Queen Beds, Accessible, Bathtub | Desk, free WiFi, bed sheets

Room, 2 Queen Beds, Accessible, Bathtub

  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Accessible (Hearing)

Desk, free WiFi, bed sheets

Room, 2 Queen Beds, Accessible (Hearing)

  • Sleeps 4
  • 2 Queen Beds

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About this property

Tru by Hilton Spartanburg

Hotel in Spartanburg with free breakfast and fitness centre
This smoke-free hotel features a fitness centre, a business centre and a 24-hour front desk. Free continental breakfast, free WiFi in public areas and free self parking are also provided. Other amenities include a front desk safe. Housekeeping is available on request.
Tru by Hilton Spartanburg offers 98 accommodations with air conditioning. Flat-screen televisions are featured in guestrooms.

Bathrooms include a shower. This Spartanburg hotel provides complimentary wireless Internet access. Change of towels and change of bedsheets can be requested. Housekeeping is provided on request.

Recreational amenities at the hotel include a fitness centre.
Our customers tell us that they can't get enough of the helpful staff at Tru by Hilton Spartanburg. During your stay, you'll be within walking distance of WestGate Mall. Enjoy features like free breakfast, free WiFi in public areas and free self-parking.
  • Free continental breakfast served daily
  • Free WiFi
  • Free self-parking
  • Amenities include a front desk safe, a business centre and a lift
  • On-site recreation includes a gym
  • Guests have great things to say about the clean guestrooms and the helpful staff
  • Just a 3-minute drive from WestGate Mall and a few minutes from Regal Spartan
  • Cats and dogs welcome for a fee
WiFi is free in public spaces. There's an onsite business centre. Free breakfast is served daily. The business-friendly Tru by Hilton Spartanburg also features a fitness centre, a front desk safe, and a lift. Self parking is free.

This Spartanburg hotel is smoke free.

Guests are served a free continental breakfast on weekdays from 6:00 AM to 9:00 AM and at the weekend from 6:00 AM to 10:00 AM.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free continental breakfast available 6:00 AM to 9:00 AM on weekdays and 6:00 AM to 10:00 AM on weekends

Things to do

  • Billiards/pool table
  • Gym

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Housekeeping (on request)

Business services

  • Business centre

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Lift
  • Phone accessibility kit
  • Stair-free path to entrance
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • 4 floors
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • Flat-screen TV

More

  • Air conditioning
  • Desk

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Contactless check-in and check-out are available
Minimum check-in age - 21

Check-out

Check-out before 11:00 AM
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: USD 75.00 per accommodation, per stay
  • Only dogs and cats are allowed
  • Maximum 2 (weight limit: 25 lb per pet)
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 75.00 per accommodation, per stay
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
Front desk staff will greet guests on arrival at the property.

We should mention

  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Tru by Hilton Spartanburg Hotel
Tru by Hilton Spartanburg Spartanburg
Tru by Hilton Spartanburg Hotel Spartanburg

Tru by Hilton Spartanburg Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 516 out of 706 reviews
Rating 8 - Good. 103 out of 706 reviews
Rating 6 - Okay. 39 out of 706 reviews
Rating 4 - Poor. 15 out of 706 reviews
Rating 2 - Terrible. 33 out of 706 reviews

9.6/10

Cleanliness

9.2/10

Staff & service

9.0/10

Amenities

9.4/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Dionne

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent service!
Stayed 2 nights in Mar 2025

10/10 Excellent

Verified traveller

Stayed 2 nights in Feb 2025

10/10 Excellent

Grady

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

10/10 Excellent

Kellie

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

10/10 Excellent

Gina

Stayed 1 night in Feb 2025

10/10 Excellent

robert

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2025

10/10 Excellent

Teresa

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

6/10 Okay

Joshua

Travelled with family
Liked: Staff & service, amenities
.
Stayed 1 night in Feb 2025

10/10 Excellent

Denise

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was in a central location to the mall and several dining options. Our room was extremely clean and comfortable. Staff was welcoming, kind, and helpful throughout our entire stay.
Stayed 1 night in Feb 2025

8/10 Good

Eugene C

Stayed 1 night in Feb 2025

2/10 Terrible

Verified traveller

Travelled with family
Liked: Cleanliness
Disliked: Staff & service, room comfort

No continental breakfast

The continental breakfast was not available our first morning. There wasn't even any coffee, which I thought was really bad considering there were so many stores and restaurants surrounding the hotel. A staff member could've easily gone and purchased coffee. Continental breakfast was the reason we selected that hotel. We ended up having to purchase coffee and breakfast, which should've been included in the hotel price. The second morning, the continental breakfast was hardly decent. The fruit looked old and the parfait machine was not working. The beds were lumpy, and the pillows were really old and not comfortable at all. We will not be staying here again.
At 10am and still no coffee
Stayed 2 nights in Feb 2025

10/10 Excellent

Paul

Stayed 4 nights in Feb 2025

8/10 Good

Paul

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It could have used a Micro-wave
Stayed 4 nights in Feb 2025

10/10 Excellent

Lauren

Travelled with family
Liked: Property conditions & facilities

Wonderful Stay!

Amazing across the board!!! Staff was SO pleasant and accommodating and the hotel itself is beautiful and clean. My only complaint is the bed was a little hard and the pillows a little soft for my liking, but you cant have it all right! Bed aside, i would stay here again in a heartbeat. Next time i will bring my own pillows :) 9.99/10 - would recommend!!!
Stayed 1 night in Feb 2025

10/10 Excellent

Regina

Stayed 1 night in Feb 2025

8/10 Good

Joe

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

10/10 Excellent

Kaitlyn, Boiling Springs

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and new looking hotel.
Stayed 1 night in Feb 2025

10/10 Excellent

Sanquetta

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Love it here
Stayed 2 nights in Jan 2025

8/10 Good

Richard

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

2/10 Terrible

GREGORY

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stay was actually fine, but I needed to grab someone’s attention….we were not able to arrive on Friday as planned, my wife was in the ER. Can we please get either a refund/gift card, or voucher for a future stay? I can provide plenty of proof that she was in the hospital. Thank you
Stayed 2 nights in Jan 2025

10/10 Excellent

Angela

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
So pleased with our stay! Loved the ease of the location and the hotel is very clean!
Stayed 2 nights in Jan 2025

10/10 Excellent

Kimberly

Stayed 1 night in Jan 2025

10/10 Excellent

Chris

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a very clean and comfortable hotel. The staff was lovely. I would definitely stay there again!
Stayed 1 night in Dec 2024

8/10 Good

Ginger

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2025

2/10 Terrible

Hanif

Travelled with partner
Disliked: Staff & service, amenities
Wrong room assignment & room was not cleaned
Stayed 2 nights in Jan 2025