Tru by Hilton Spartanburg

2.5 star property

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Photo gallery for Tru by Hilton Spartanburg

Terrace/patio
Lobby
Reception
Exterior
Lobby sitting area

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Pet-friendly
  • Parking included
  • Free Wi-Fi
  • Air-conditioning

Explore the area

View in a map
103 Franklin Avenue, Spartanburg, SC, 29301
  • Place, WestGate Mall
    ‪13 min walk‬
  • Place, Regal Spartan
    ‪1 min drive‬
  • Place, Wofford College
    ‪10 min drive‬
  • Airport, Greenville, SC (GSP-Greenville-Spartanburg Intl.)
    ‪20 min drive‬

Room options

Room, 1 King Bed

9.4 out of 10
Exceptional
(65 reviews)
  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed, Accessible, Bathtub

9.0 out of 10
Wonderful
(4 reviews)
  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed, Accessible (Mobility & Hearing, Roll-In Shower)

  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed, Accessible (Hearing)

10.0 out of 10
Exceptional
(6 reviews)
  • Sleeps 2
  • 1 King Bed

Room, 2 Queen Beds

9.4 out of 10
Exceptional
(57 reviews)
  • Sleeps 4
  • 2 Queen Beds

Room, 2 Queen Beds, Accessible, Bathtub

8.4 out of 10
Very good
(5 reviews)
  • Sleeps 4
  • 2 Queen Beds

Room, 2 Queen Beds, Accessible (Hearing)

8.8 out of 10
Excellent
(6 reviews)
  • Sleeps 4
  • 2 Queen Beds

Room, 1 King Bed

  • Sleeps 2
  • 1 King Bed

King Room

  • Sleeps 2

King Room-Hearing Accessible

  • Sleeps 2

Guest Room With 1 King Bed, Roll-in Shower-Mobility/Hearing Accessible

  • Sleeps 2

King Room With Tub-Mobility Accessible

  • Sleeps 2

2 Queen Beds Room

  • Sleeps 4

Room with Two Queen Beds-Hearing Accessible

  • Sleeps 4

Guest Room With 2 Queen Beds And Tub-Mobility Accessible

  • Sleeps 4

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About this property

Tru by Hilton Spartanburg

Hotel in Spartanburg with free breakfast and fitness centre
This smoke-free hotel features a fitness centre, a business centre and a 24-hour front desk. Free continental breakfast, free WiFi in public areas and free self parking are also provided. Other amenities include a front desk safe. Housekeeping is available on request.
Tru by Hilton Spartanburg offers 98 accommodations with air conditioning. Flat-screen televisions are featured in guestrooms.

Bathrooms include a shower. This Spartanburg hotel provides complimentary wireless Internet access. Change of towels and change of bedsheets can be requested. Housekeeping is provided on request.

Recreational amenities at the hotel include a fitness centre.
Our customers tell us that they can't get enough of the helpful staff at Tru by Hilton Spartanburg. During your stay, you'll be within walking distance of WestGate Mall. Enjoy features like free breakfast, free WiFi in public areas and free self-parking.
  • Free continental breakfast served daily
  • Free WiFi
  • Free self-parking
  • Amenities include a front desk safe, a business centre and a lift
  • On-site recreation includes a gym
  • Guests have great things to say about the helpful staff and the clean guestrooms
  • Just a 3-minute drive from WestGate Mall and a few minutes from Regal Spartan
  • Cats and dogs welcome for a fee
WiFi is free in public spaces. There's an onsite business centre. Free breakfast is served daily. The business-friendly Tru by Hilton Spartanburg also features a fitness centre, a front desk safe, and a lift. Self parking is free.

This Spartanburg hotel is smoke free.

Guests are served a free continental breakfast on weekdays from 6:00 AM to 9:00 AM and at the weekend from 6:00 AM to 10:00 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free continental breakfast available 6:00 AM to 9:00 AM on weekdays and 6:00 AM to 10:00 AM on weekends

Things to do

  • Billiards/pool table
  • Gym

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Housekeeping on request

Business services

  • Business centre

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Lift
  • Phone accessibility kit
  • Stair-free path to entrance
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • 4 floors
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • 20 private bathrooms
  • Shower
  • Towels provided

Entertainment

  • Flat-screen TV

More

  • Air conditioning
  • Desk

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Contactless check-in and check-out are available
Minimum check-in age - 21

Check-out

Check-out before 11:00 AM
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: USD 75.00 per accommodation, per stay
  • Only dogs and cats are allowed
  • Maximum 2 (weight limit: 25 lb per pet)
  • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 75.00 per accommodation, per stay
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Tru by Hilton Spartanburg Hotel
Tru by Hilton Spartanburg Spartanburg
Tru by Hilton Spartanburg Hotel Spartanburg

Tru by Hilton Spartanburg Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 612 out of 837 reviews
Rating 8 - Good. 125 out of 837 reviews
Rating 6 - Okay. 47 out of 837 reviews
Rating 4 - Poor. 18 out of 837 reviews
Rating 2 - Terrible. 35 out of 837 reviews

9.6/10

Cleanliness

9.2/10

Staff & service

9.0/10

Amenities

9.4/10

Property conditions & facilities

Reviews

10/10 Excellent

Chuck

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
.
Stayed 1 night in Oct 2025

10/10 Excellent

michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2025

10/10 Excellent

Tenikka

Stayed 1 night in Oct 2025

10/10 Excellent

Michelle

Stayed 1 night in Oct 2025

10/10 Excellent

Jose

Stayed 3 nights in Sep 2025

10/10 Excellent

Olivia

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were absolutely amazing. Super friendly and very helpful.
Stayed 1 night in Oct 2025

8/10 Good

Valerie

Travelled with family
Liked: Cleanliness, staff & service
The staff was friendly and helpful.
Stayed 2 nights in Oct 2025

10/10 Excellent

James

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Always love Hilton
Stayed 1 night in Oct 2025

10/10 Excellent

Rosa

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Spacious room, good breakfast, restaurants and shopping in walking distance
Stayed 1 night in Oct 2025

8/10 Good

Jackie

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Oct 2025

8/10 Good

Frances

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2025

8/10 Good

Winona

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice place to stay 1 night travel for work at good price
Stayed 1 night in Oct 2025

2/10 Terrible

Rex Ivan

Did not have the correct reservation when we arrived and had no rooms available to correct the situation
Stayed 1 night in Oct 2025

10/10 Excellent

Michelle

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great
Stayed 1 night in Oct 2025

8/10 Good

Christopher

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Perfect no frills bed when you're on-the-road

Was a solid quiet bed for the night and no frills. The gym is great with some well maintained machines and weights. I missed the breakfast but that was my bad! Staff were friendly throughout
Stayed 1 night in Oct 2025

10/10 Excellent

Michelle

Stayed 1 night in Sep 2025

10/10 Excellent

Michelle

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay
Stayed 1 night in Sep 2025

10/10 Excellent

Michelle

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Rude front desk agent. The 3pm to 11 pm gentleman was great. But the young lady manning the desk from7am to 3pm was very nasty. I had a really bad migraine and she called the room to say that check out was at 11:00 am. I explained to her that I was a stay over and that I extended my stay through hotels.com. She said I needed to come to the desk to extend my keys and I told her that I wasn’t feeling well but I would be down to change my keys. She asked me to come down now and I said “no”. I will be down and moreover I’m not feeling well and my credit card is on file for incidentals. I can’t remember what else she said but it took everything in my being not to cuss her out. She took the customer out of customer service. The 3-11 guy was great and funny, nice, professional.
Stayed 1 night in Sep 2025

10/10 Excellent

Michelle

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel
Stayed 1 night in Sep 2025

10/10 Excellent

Joel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean and comfortable. Room is very small. Okay for overnight, but I wouldn’t want to stay any longer. Very convenient location.
Stayed 1 night in Sep 2025

10/10 Excellent

Teresa

Liked: Cleanliness, staff & service, property conditions & facilities
Great stay
Stayed 2 nights in Sep 2025

10/10 Excellent

Thomas

Business traveller
Stayed 2 nights in Sep 2025

6/10 Okay

Karen

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
They had posted quiet times but we had loud people in hallways after midnight.
Stayed 2 nights in Sep 2025

10/10 Excellent

Tina

Liked: Cleanliness, staff & service, property conditions & facilities
Simple, clean hotel with nice staff.
Stayed 2 nights in Sep 2025

10/10 Excellent

Shimya

Liked: Cleanliness, staff & service, property conditions & facilities
9/10
Stayed 3 nights in Aug 2025