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Plaza Chapala Hotel

3.5 star property

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Photo gallery for Plaza Chapala Hotel

Garden
Master Suite 2 | Premium bedding, memory-foam beds, in-room safe, individually decorated
Front of property
Penthouse | Living area | 50-inch Smart TV with cable channels, TV
Reception

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
  • Housekeeping
  • 24/7 front desk

Explore the area

View in a map
Francisco I. Madero 232, Centro, Chapala, JAL, 45900
  • Place, Chapala Malecon
    ‪3 min walk‬
  • Place, Crafts Market
    ‪10 min walk‬
  • Place, Jesus Gonzalez Gallo Cultural Center
    ‪14 min walk‬
  • Airport, Guadalajara, Jalisco (GDL-Don Miguel Hidalgo y Costilla Intl.)
    ‪37 min drive‬

Room options

View all photos for Junior Suite 1

Junior Suite 1 | Premium bedding, memory-foam beds, in-room safe, individually decorated

Junior Suite 1

9.4 out of 10
Exceptional
(3 reviews)
  • City view
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Master Suite 2

Master Suite 2 | Premium bedding, memory-foam beds, in-room safe, individually decorated

Master Suite 2

10.0 out of 10
Exceptional
(1 review)
  • City view
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Estandar 3

Estandar 3 | Premium bedding, memory-foam beds, in-room safe, individually decorated

Estandar 3

  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free Wi-Fi

View all photos for Standard Room

Standard Room | Premium bedding, memory-foam beds, in-room safe, individually decorated

Standard Room

  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free Wi-Fi

View all photos for Standard Room

Standard Room | Premium bedding, memory-foam beds, in-room safe, individually decorated

Standard Room

9.0 out of 10
Wonderful
(4 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free Wi-Fi

View all photos for Estandar Amplia 6

Estandar Amplia 6 | Premium bedding, memory-foam beds, in-room safe, individually decorated

Estandar Amplia 6

10.0 out of 10
Exceptional
(1 review)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Garden suite 7

Garden suite 7 | Premium bedding, memory-foam beds, in-room safe, individually decorated

Garden suite 7

10.0 out of 10
Exceptional
(1 review)
  • Garden view
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Penthouse

Penthouse | Premium bedding, memory-foam beds, in-room safe, individually decorated

Penthouse

  • City view
  • 1 bedroom
  • Sleeps 6
  • 2 Queen Beds and 1 King Bed
  • Free Wi-Fi

View all photos for Garden Villa 9

Garden Villa 9 | Premium bedding, memory-foam beds, in-room safe, individually decorated

Garden Villa 9

  • Garden view
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Standard Garden

Standard Garden | Premium bedding, memory-foam beds, in-room safe, individually decorated

Standard Garden

8.8 out of 10
Excellent
(3 reviews)
  • City view
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free Wi-Fi

View all photos for Garden Master

Garden Master | Premium bedding, memory-foam beds, in-room safe, individually decorated

Garden Master

9.0 out of 10
Wonderful
(2 reviews)
  • Garden view
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free Wi-Fi

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About this property

Plaza Chapala Hotel

This smoke-free hotel features a restaurant, a 24-hour front desk and a garden. Full breakfast is free.
Plaza Chapala Hotel offers 7 air-conditioned accommodations with a safe and complimentary bottles of water. Each accommodation is individually furnished and decorated. Memory foam beds feature premium bedding. 50-inch Smart televisions come with cable channels.

This Chapala hotel provides complimentary wireless Internet access. Additionally, rooms include a hairdryer and blackout curtains. Housekeeping is provided on a daily basis.

During your stay at Plaza Chapala Hotel, you're just a quick walk from Lake Chapala. Enjoy features like free breakfast and a restaurant.
  • Free full breakfast served daily
  • Free WiFi
  • Enjoy a bite to eat at the restaurant
  • Just a 3-minute walk from Chapala Malecon and 8 minutes on foot from Lake Chapala
There's a restaurant on site. Free breakfast is served daily.

This 3.5-star Chapala hotel is smoke free.

Guests are served a free full breakfast daily from 8:00 AM to 11:00 AM.
Plaza Chapala Hotel has a restaurant on site.

Property amenities

Internet

  • Available in all rooms: Free WiFi

Parking and transport

  • Free offsite parking within 150 metres; reservations required
  • Offsite parking; reservations required
  • Limited on-site parking (max 5 spaces per unit)

Food and drink

  • Free full breakfast available daily 8:00 AM to 11:00 AM
  • A restaurant

Conveniences

  • 24-hour front desk
  • Guidebooks

Guest services

  • Housekeeping (daily)
  • Proposal/romance packages

Outdoors

  • Garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathtub
  • Grab bar in bathtub
  • Handrails in hallways
  • Handrails in stairways
  • Upper floors accessible by stairs only

More

  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Memory foam mattress
  • Premium bedding

Bathroom

  • Hair dryer
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 50-inch smart TV with cable channels

Food and drink

  • Free bottled water

More

  • Air conditioning
  • Connecting rooms available
  • Heating (climate-controlled)
  • Individual decor
  • Individual furnishings
  • Safe
  • Window screens

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 8:00 PM

Late check-in subject to availability

Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property

To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation

If you are planning to arrive after 7:00 PM please contact the property in advance using the information on the booking confirmation

Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Plaza Chapala Hotel

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 3 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for MXN 500.0 per day.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Rollaway bed fee: MXN 500.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Safety features at this property include a fire extinguisher, a smoke detector and a first aid kit
To arrange for check-in, guests must contact the property at least 24 hours prior to arrival using the information on the booking confirmation. Guests arriving after 7:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Children aged 3 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets and service animals are not allowed on site.

Property is also known as

Plaza Chapala Hotel Hotel

Plaza Chapala Hotel Chapala

Plaza Chapala Hotel Hotel Chapala

Plaza Chapala Hotel Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 111 out of 152 reviews
Rating 8 - Good. 23 out of 152 reviews
Rating 6 - Okay. 6 out of 152 reviews
Rating 4 - Poor. 9 out of 152 reviews
Rating 2 - Terrible. 3 out of 152 reviews

9.6/10

Cleanliness

9.6/10

Staff & service

9.0/10

Amenities

9.4/10

Property conditions & facilities

Reviews

8/10 Good

Patrick

Stayed 10 nights in Feb 2026

10/10 Excellent

Jason

Stayed 2 nights in Feb 2026

4/10 Poor

Jeffrey

Travelled with family
Liked: Cleanliness, amenities
No food or wine bottle permitted in room. The room was immediately behind area of check-in, so could hear all that noise. no outside window. Closet area smelled very moldy. That said it was a very good location and the breakfast was good and the room was clean.
Stayed 2 nights in Feb 2026

10/10 Excellent

Constancio

Liked: Cleanliness, amenities, property conditions & facilities
Clean room
Stayed 1 night in Jan 2026

10/10 Excellent

Miguel

Stayed 2 nights in Dec 2025

10/10 Excellent

Jose Rodolfo

Liked: Cleanliness, staff & service, amenities
Todo muy bien. El personal muy amable. Servicio de desayuno excelente y muy amables.
Stayed 1 night in Dec 2025

8/10 Good

Mitchell

Liked: Cleanliness, staff & service, amenities
Wonderful staff, nice garden setting, good breakfast.
Stayed 7 nights in Dec 2025

4/10 Poor

Patrice

Liked: Cleanliness, staff & service
Disliked: Amenities
El hotel cobra muy caro por lo que ofrece
Stayed 1 night in Nov 2025

8/10 Good

redvers bruce

Liked: Cleanliness, amenities, property conditions & facilities
Charming atmosphere in the centre of the town.
Street front façade.
Panorama of back garden.
Patio/garden.
Stayed 8 nights in Nov 2025

10/10 Excellent

Maria

Stayed 1 night in Nov 2025

10/10 Excellent

Edgar, Chicagi

Stayed 1 night in Nov 2025

10/10 Excellent

MIRIAM

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Muy lindo
Stayed 2 nights in Oct 2025

8/10 Good

Mason

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2025

10/10 Excellent

Silvia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Todo muy bien y muy amable personal
Stayed 1 night in Sep 2025

10/10 Excellent

Nancy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Beautiful grounds and great location

Plaza Chapala Hotel is in great location and is close to shopping, food and the city Centro. The grounds were lush and lovely and the staff was wonderful.
Stayed 3 nights in Sep 2025

10/10 Excellent

KAT

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

A blend of old beauty and modern ideas

When you walk in, the grand staircase, Mexico style, presents a lush garden view as you ascend the stairs. The front desk, well versed in English, greets you warmly. The staff is friendly, well trained, and informative. You get a feeling they really care about your stay. They say, they are there to answer any of my needs. You are shown around your room, TV, Air-con, Fan, safe, how keys work for night closed doors and any other questions I can ask.
Stayed 2 nights in Sep 2025

10/10 Excellent

Alinna

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing staff! We will come back
Stayed 2 nights in Aug 2025

10/10 Excellent

Harriet

Liked: Cleanliness, staff & service, property conditions & facilities
Clean and convenient. The garden is very pretty.
Stayed 2 nights in Jul 2025

8/10 Good

scott

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We enjoyed our stay....
Stayed 3 nights in Jul 2025

10/10 Excellent

roberto

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2025

6/10 Okay

Verified traveller

Stayed 3 nights in Jul 2025

10/10 Excellent

Edgar

Travelled with family, Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
My family and I recently stayed at this charming hotel and we were thoroughly impressed. From the moment we arrived, the customer service was excellent—every staff member was friendly, attentive, and genuinely eager to make our stay comfortable. The free breakfast was amazing and delicious. I recommend the chilaquiles and their pancakes. The hotel itself had a warm, inviting atmosphere with thoughtful touches that made it feel special and unique. One of the best parts of this hotel is its prime location—just a short walk to local stores, restaurants, and shops, and incredibly close to El Malecón, making it easy to enjoy everything the area has to offer. Highly recommend this spot for anyone looking for comfort, convenience, and a touch of charm! Muchas gracias a Santiago, who treated us like family when we were there.
View from the junior suite.
Stayed 1 night in Jul 2025

10/10 Excellent

Mario

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Quiet and clean good staff, good security. Good breakfast included.
Stayed 1 night in May 2025

8/10 Good

Alma

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The downtown area and the pier were within walking distance. Very beautiful city.
Stayed 1 night in Jun 2025

10/10 Excellent

JANET

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Charming atmosphere, welcoming staff and unique! Furnishings and courtyard area were beautifully decorated. Stayed for 5 nights and enjoyed our room. Very clean and daily delicious breakfast . The chilaquilles verde were my favorite! Super comfy bed and wonderful shower! Felt very secure with our garden suite and in room safe.
Stayed 4 nights in May 2025