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Casa Hotel Serena

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Restaurant
Living area
Comfort Quadruple Room, Park View | Free WiFi
Comfort Quadruple Room, Park View | Bathroom | Shower, towels, soap, shampoo
Exterior

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Pet-friendly
  • Laundry
  • Free WiFi

Explore the area

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clle 5 a 3-07, Guadalupe, Santander, 683057
  • Parque Gallineral
  • Virgin of Health
  • Cathedral of Barichara

Room options

View all photos for Comfort Triple Room, Mountain View

Comfort Triple Room, Mountain View | Free WiFi

Comfort Triple Room, Mountain View

  • Mountain view
  • Sleeps 3
  • 1 Queen Bed and 1 Large Single Bed

View all photos for Comfort Quadruple Room, Park View

Comfort Quadruple Room, Park View | Free WiFi

Comfort Quadruple Room, Park View

  • Park view
  • Sleeps 5
  • 2 Double Beds and 1 Large Single Bed

View all photos for Comfort Double Room, City View

Comfort Double Room, City View | Free WiFi

Comfort Double Room, City View

  • City view
  • Sleeps 3
  • 1 Queen Bed and 1 Large Single Bed

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    About this property

    Casa Hotel Serena

    Hotel in Guadalupe with a coffee shop/cafe
    This smoke-free hotel features a snack bar/deli, a coffee shop/cafe and coffee/tea in a common area. WiFi in public areas is free. Other amenities include dry cleaning. Housekeeping is available on request.
    Casa Hotel Serena offers 3 accommodations. Guests can surf the web using the complimentary wireless Internet access (speed: 250+ Mbps (good for 3–5 people or up to 10 devices)). Bathrooms include a shower. Change of towels and change of bedsheets can be requested. Housekeeping is provided on request.
    Casa Hotel Serena features free WiFi in public areas, plus a coffee shop/cafe and a snack bar/deli.
    • Free Wi-Fi (speed: 250+ Mbps (good for 3–5 people or up to 10 devices))
    • Enjoy a bite to eat at the coffee shop/cafe
    • Services include dry cleaning/laundry
    • 29.7 miles (47.7 km) from Waterfalls of Juan Curí
    There's a coffee shop/cafe on site, as well as a snack bar/deli. Public spaces have free WiFi. Casa Hotel Serena also features coffee/tea in common area and dry cleaning/laundry services.

    This Guadalupe hotel is smoke free.

    Property amenities

    Internet

    • Available in all rooms: Free WiFi
    • In-room WiFi speed: 250+ Mbps (good for 3–5 people or up to 10 devices)
    • Available in some public areas: Free WiFi

    Parking and transport

    • Onsite parking options include a garage

    Food and drink

    • A coffee shop/cafe
    • Coffee and tea in common areas
    • Snack bar/deli

    Family friendly

    • Snack bar/deli

    Conveniences

    • Limited-hour front desk

    Guest services

    • Change of bedsheets (on request)
    • Change of towels on request
    • Dry cleaning/laundry service
    • Housekeeping (on request)

    Accessibility

    • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
    • Wheelchair accessible (may have limitations)
    • Wheelchair-accessible lounge
    • Wheelchair-accessible public bathroom

    More

    • Smoke-free property

    Room amenities

    Bathroom

    • Private bathroom
    • Shampoo
    • Shower
    • Soap
    • Toilet paper
    • Towels provided

    Policies

    Check-in

    Check-in start time: 3:00 PM; check-in end time: 7:00 PM
    Late check-in subject to availability
    Late check-in fee for check-in between 10:00 PM and midnight
    Minimum check-in age - 18

    Check-out

    Check-out before 11:30 AM

    Special check-in instructions

    The front desk is open daily from 8:00 AM - 6:30 PM
    Front desk staffed during limited hours
    If you are planning to arrive after 8:00 AM please contact the property in advance using the information on the booking confirmation

    Access methods

    Front desk (limited hours)

    Pets

    • Pets welcome with a deposit of COP 40000 per stay
    • Maximum 2 pets
    • Pets cannot be left unattended
    • Certain rooms only, restrictions apply
    • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
      • Service animals are exempt from fees.

    Children and extra beds

    • Children are welcome.

    Important information

    Fees

    Guests will be asked to pay the following charges at the property:

    • You may be required to pay VAT (19%) at the property. Non-resident travellers who pay using a foreign card or bank transfer and present a valid passport and tourist visa may be exempt from value-added tax (19%) on tourist package bookings (accommodation plus other travel service).

    We've listed all charges provided to us by the property.

    Optional extras

    The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

    • Pet deposit: COP 40000 per stay
    • Service animals are exempt from fees
    • Late check-in fee for check-in between 10:00 PM and midnight

    This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

    You need to know

    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
    Extra-person charges may apply and vary depending on property policy
    Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
    Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
    This property accepts cash
    The front desk at this property is open daily from 8:00 AM - 6:30 PM.
    Guests arriving after 8:00 AM must make advance arrangements by contacting the property using the information on the booking confirmation. Front desk staff will greet guests on arrival at the property.
    Property Registration Number 211714
    If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

    We should mention

    • Visitors travelling with a child may be required by the property to present the following documents: at check-in, parents travelling into Colombia with a child under 18 may be obligated to present the child's birth certificate and photo ID (passport for non-Colombian citizens). If a relative or legal guardian is travelling into Colombia with the child, that relative or legal guardian may be obligated to present a notarised consent of travel signed by both parents, along with a copy of both parents' ID. If only one parent is travelling into Colombia with the child, that parent may be required to present a notarised consent of travel signed by the other parent. Visitors planning to travel with children should consult a Colombian consulate office in advance of travel for additional guidance.
    • Pets are welcome in certain rooms only; other restrictions apply. To make arrangements for your pet, contact the property directly at the number on your booking confirmation.

    Reviews

    Casa Hotel Serena Reviews

    Rating 10 - Excellent. 0 out of 0 reviews
    Rating 8 - Good. 0 out of 0 reviews
    Rating 6 - Okay. 0 out of 0 reviews
    Rating 4 - Poor. 0 out of 0 reviews
    Rating 2 - Terrible. 0 out of 0 reviews

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