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Casa Kloster Hotel Boutique

4.5 star property
VIP Access

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Photo gallery for Casa Kloster Hotel Boutique

Relax by the serene indoor pool, surrounded by a brick archway and lounge chairs.
Experience the grandeur of this multi-level atrium, featuring a grand staircase, balconies, and large windows.
Enjoy a formal dining experience in this elegantly designed space with a central open area and balcony offering an outdoor view.
Relax in this elegant space with a comfortable sofa, wicker chairs, and a beautiful vase of flowers.
Relax in comfort with a large bed, a bench, and a flat-screen TV.

Popular amenities

  • Bar
  • Gym
  • Breakfast available
  • Spa
  • Pet-friendly

Explore the area

Map
32 Calle de Alonso, Guanajuato, GTO, 36000
  • Juarez Theater
    ‪2 min walk‬
  • Union Garden
    ‪2 min walk‬
  • Alley of the Kiss
    ‪3 min walk‬
  • León, Guanajuato (BJX-Del Bajío)
    ‪27 min drive‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for BONUS+ members
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Room options

View all photos for Premium Studio Suite, Terrace

Premium Studio Suite, Terrace | View from room

Premium Studio Suite, Terrace

10.0 out of 10
Exceptional
(1 review)
  • 47 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room

Deluxe Room | 1 bedroom, premium bedding, down duvets, Tempur-Pedic beds

Deluxe Room

10.0 out of 10
Exceptional
(1 review)
  • 25.0 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Studio, 2 Queen Beds

Standard Studio, 2 Queen Beds | 1 bedroom, premium bedding, down duvets, Tempur-Pedic beds

Standard Studio, 2 Queen Beds

  • 20 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Premium Studio Suite, Balcony

Premium Studio Suite, Balcony | 1 bedroom, premium bedding, down duvets, Tempur-Pedic beds

Premium Studio Suite, Balcony

  • 40 sq m
  • City view
  • Sleeps 3
  • 1 King Bed and 1 Single Sofa Bed

View all photos for Superior Room

Superior Room | 1 bedroom, premium bedding, down duvets, Tempur-Pedic beds

Superior Room

  • 30 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Studio

Standard Studio | 1 bedroom, premium bedding, down duvets, Tempur-Pedic beds

Standard Studio

  • 20 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Premium Studio Suite, 2 Queen Beds, Balcony

Premium Studio Suite, 2 Queen Beds, Balcony | View from room

Premium Studio Suite, 2 Queen Beds, Balcony

8.0 out of 10
Very good
(1 review)
  • 40 sq m
  • City view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Signature Studio Suite, Terrace

Terrace/patio

Signature Studio Suite, Terrace

  • 47 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

Similar properties

Relax on the deck with two lounge chairs, surrounded by a tranquil pool area and stone wall.

Edelmira Hotel Boutique

  • Pool
  • Hot tub
  • Spa
  • Pet-friendly
4.4 out of 5, Excellent, (817)
The price is €266
for 1 room
includes taxes & fees
9 Aug - 10 Aug
Edelmira Hotel Boutique

About this property

Casa Kloster Hotel Boutique

Luxury hotel with 24-hour fitness centre and spa services
Along with an indoor pool, this hotel has a restaurant and a 24-hour fitness centre. WiFi in public areas is free. Other amenities include a bar/lounge, a coffee shop/cafe and coffee/tea in a common area.
Casa Kloster Hotel Boutique offers 24 accommodations with espresso makers and a safe. Each accommodation is individually furnished and decorated. Tempur-Pedic beds feature down duvets and premium bedding. 55-inch Smart televisions come with satellite channels.

Bathrooms include a shower, complimentary toiletries and hairdryers. Guests can surf the web using complimentary wireless Internet access. Additionally, rooms include coffee/tea makers and an iron/ironing board. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include an indoor pool and a 24-hour fitness centre.
Guests can pamper themselves by indulging in the on-site spa services. Services include massages and facials.
During your stay at Casa Kloster Hotel Boutique, you're just a quick walk from Alley of the Kiss. Features include free WiFi in public areas, plus an indoor pool and a restaurant.
  • Free WiFi
  • Options for a bite to eat or a relaxing drink include a coffee shop, a restaurant and a bar/lounge
  • Cooked-to-order breakfast served daily for a fee
  • Take a swim in the indoor pool
  • Services include a concierge, tour or ticket assistance and a porter
  • On-site recreation includes a 24-hour gym
  • Steps from La Paz Square and University of Guanajuato
  • Cats and dogs welcome for a fee
Casa Kloster Hotel Boutique offers its guests an indoor pool and a 24-hour fitness centre. Along with a restaurant, there's a coffee shop/cafe on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi.

Spa services, multilingual staff, and tour/ticket assistance are also featured at the luxury Casa Kloster Hotel Boutique.

Smoking is allowed in designated areas at this 4.5-star Guanajuato hotel.

For a fee, guests can enjoy a cooked-to-order breakfast daily from 7:00 AM to 11:00 AM.
Casa Kloster Hotel Boutique has a restaurant on site.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available

Food and drink

  • Daily cooked-to-order breakfast available 7:00 AM to 11:00 AM for a fee: MXN 250 to 500 for adults and MXN 200 to 400 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas
  • Couples/private dining

Things to do

  • 24-hour gym
  • Indoor pool

Family friendly

  • Indoor pool
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Luggage storage

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Wedding services

Outdoors

  • Outdoor furniture

Spa

  • Facials
  • Massage

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lever door handles
  • Lift (99 centimetre wide door)
  • Well-lit path to entrance

More

  • Banquet hall
  • Designated smoking areas

Room amenities

Bedroom

  • Down comforter
  • Premium bedding
  • Tempur-Pedic mattress

Bathroom

  • Free toiletries
  • Hair dryer
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 55-inch smart TV with satellite channels

Food and drink

  • Champagne service
  • Coffee/tea maker
  • Espresso maker

More

  • Air conditioning (climate-controlled)
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after 3:00 PM please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • Pets: MXN 550 per pet, per night
  • Only dogs and cats are allowed
  • Maximum 1 pets
  • Pets cannot be left unattended
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: approximately MXN 250 to 500 for adults and MXN 200 to 400 for children
  • Pet fee: MXN 550 per pet, per night
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Guests arriving after 3:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.

Property is also known as

Casa Kloster Guanajuato
Casa Kloster Hotel Boutique Hotel
Casa Kloster Hotel Boutique Guanajuato
Casa Kloster Hotel Boutique Hotel Guanajuato

Casa Kloster Hotel Boutique Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 89 out of 111 reviews
Rating 8 - Good. 11 out of 111 reviews
Rating 6 - Okay. 5 out of 111 reviews
Rating 4 - Poor. 4 out of 111 reviews
Rating 2 - Terrible. 2 out of 111 reviews

9.8/10

Cleanliness

9.6/10

Staff & service

9.2/10

Amenities

9.6/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

6/10 Okay

Rocquelle

Liked: Cleanliness, staff & service, property conditions & facilities
This hotel is in a great location! Not having hot water in the hot tub was a major disappointment.
Stayed 3 nights in Mar 2025

10/10 Excellent

Joe

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Best place to stay in Guanajuato. Conveniently located in city square.
Stayed 4 nights in Apr 2025

10/10 Excellent

Diego

Liked: Cleanliness, staff & service, property conditions & facilities
This hotel was very magical and a super Beautiful place
Stayed 1 night in Apr 2025

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice spot

Very helpful and friendly staff
Stayed 3 nights in Apr 2025

10/10 Excellent

Sandra

Liked: Cleanliness, amenities, property conditions & facilities
Stay was very pleasant, very clean facility, and staff was amazing.
Stayed 1 night in Apr 2025

2/10 Terrible

Marcos

Travelled with partner
Disliked: Cleanliness, staff & service, amenities
We stayed at Hotel Kloster in Guanajuato for our honeymoon, and sadly, it didn’t meet 4-star standards. At check-in, the front desk didn’t greet or assist us. Thankfully, Alfredo the bellboy stepped in and explained the hotel services—he was the only staff member who provided quality service. We booked through Expedia and were supposed to receive a perk, but it wasn’t mentioned. The night receptionist didn’t know how it worked, and we had to bring it up ourselves. On our second night, our room keys stopped working. The night staff was unhelpful, and someone outside the hotel had to call us to explain the situation. We were moved to a louder room, away from our belongings, without an apology. We were told we’d regain access to our room at 8 a.m., but the key wasn’t ready. Even after breakfast, it still didn’t work—we had to go down twice to get it fixed, with no apology or accountability. Staff told us they couldn’t help because they weren’t the main company (Grupo Stayberry). The room and lobby also smelled like a drain the entire stay. No amenities were ever explained to us. Only Alfredo stood out. The rest of the staff needs serious training. Being a “new” hotel is no excuse for such poor service.
Stayed 4 nights in Apr 2025

10/10 Excellent

Mario

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Casa Kloster is Amazing and Beautiful

Our stay was incredible. The architectural detailing, decor, and craftsmanship were truly exceptional. The space had a truly immersive and memorable quality, and the architectural details and decor were a big part of that. The bedroom and bathroom were incredibly well-designed, with a beautiful aesthetic and practical layout that made it an incredibly memorable stay.
Stayed 2 nights in Apr 2025

10/10 Excellent

Perla

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved the location, everything was walking distance. Even though is very close to the centro and the night life, it was very quiet and comfortable. The decor was my favorite, fell in love with it!!!! Definitely staying there when I go back.
Stayed 3 nights in Mar 2025

4/10 Poor

david

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Room comfort
Stayed 1 night in Apr 2025

10/10 Excellent

Wendy

Liked: Cleanliness, staff & service, property conditions & facilities
Everyone was so hospitable and helpful. Alfredo made us feel very safe.
Stayed 2 nights in Mar 2025

8/10 Good

Marielena

Travelled with family
Liked: Staff & service, amenities, property conditions & facilities
This hotel is really nice just opened about 5 months ago, so everything on the property is new and modern. The staff is super helpful and nice, the receptionist at the front desk speak very well English for those non-Spanish speaking tourists. The hotel helps you out booking daily tours for about 200 pesos per person (apx $10 usd dollars). They also help you store your bags to tour the city after you check out. Hotel has an elevator. Mattress and pillows were alright. Room size was decent good size, with enough room. AC installed in room is a plus, and Tv did not have cable, only had streaming services like Netflix, Disney , ViX, etc. I only take a star away bc no hair conditioner provided and also I found hairs left at the shower from prior guest, so that was a bit gross! For being a new hotel they should double check the housekeeping service work to make sure their doing an excellent job cleaning the room. Location is ideal, only 1 block away from the Basilica and the main town square “Plaza de la Paz.” Since Guanajuato is so walkable this hotel is super convenient. If you’re looking for quietness, this place as well any other nearby hotels you will most likely not find it during night hours. Close to midnight the city has a tradition called “callejoniado”where mobs of happy people go singing and take mariachis walking up and down alleys and streets of the town, so it’s inevitable that you may hear noise from the streets bc Guanajuato is just a lively city to visit.
Stayed 1 night in Mar 2025

10/10 Excellent

Reyna

Stayed 1 night in Mar 2025

10/10 Excellent

Eric

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Absolutely beautiful! The tiles and marble are stunning. Plants everywhere. The bed and pillows were so comfortable. Breakfast every morning was lovely. A little sanctuary from the busy city.
Stayed 3 nights in Mar 2025

10/10 Excellent

Gary

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Absolutely gorgeous property in a great location with excellent service. Better to get a room on the inside as the outside can be noisy at night right across from a night Club. overall, we had a really great stay.
Stayed 4 nights in Mar 2025

10/10 Excellent

Walter

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2025

10/10 Excellent

Yanan

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect location, fashion design and friendly staff. The indoor pool was nice and relaxing.
Stayed 1 night in Mar 2025

10/10 Excellent

Zhen

Liked: Cleanliness, staff & service, property conditions & facilities
地理位置好，服务也很好，酒店设施不错，推荐
Stayed 1 night in Mar 2025

6/10 Okay

Raul

Liked: Cleanliness, property conditions & facilities, room comfort

Great hotel but not parking

Great new hotel right in the center of Guanajuato! Brand new amenities and nice pool in the basement. My only and biggest complain is that they didn’t provide any assistance finding parking… it took me over one hour to find a place to park and driving around Guanajuato is not an easy task
Stayed 2 nights in Mar 2025

10/10 Excellent

Oscar

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

10/10 Excellent

Rene

Liked: Cleanliness, staff & service, property conditions & facilities
Great location
Stayed 4 nights in Mar 2025

2/10 Terrible

Daniel

Do Not Stay Here. There’s an open air club across the street blasts window shaking/ear rattling music until 4am. 3 of us each booked street facing suites, which were not cheap, and after 2 nights of no sleep we ate the cost for the last night and left early. Avoid at all costs.
Stayed 3 nights in Mar 2025

10/10 Excellent

Victor

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Brand new hotel and very well located
Stayed 2 nights in Mar 2025

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice

Ask for a room with a view. Ours faced the inside and it was like a small box with no view. Great bathroom given size of room. The room could have been cleaner, but I’m extra picky. It’s in a great area walking distance to the main attractions. Staff very friendly and helpful.
Stayed 2 nights in Mar 2025

10/10 Excellent

Jorge

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It’s cool
Stayed 4 nights in Feb 2025

10/10 Excellent

Jeffrey

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This Hotel is brand new. Staff are excellent.
Stayed 1 night in Mar 2025