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Hotel Indigo Guanajuato by IHG

3.0 star property

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Photo gallery for Hotel Indigo Guanajuato by IHG

Bar (on property)
Exterior
Children’s activities
In-room safe, desk, blackout curtains, iron/ironing board
Exterior

Reviews

9.6 out of 10
Exceptional

Popular amenities

  • Pet-friendly
  • Parking included
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning

Explore the area

View in a map
CALLE PARDO 5, GUANAJUATO, Guanajuato, GTO, 36000
  • Place, Regional Museum of Guanajuato Alhondiga
    ‪5 min walk‬
  • Place, Alley of the Kiss
    ‪9 min walk‬
  • Place, Juarez Theater
    ‪14 min walk‬
  • Airport, León, Guanajuato (BJX-Del Bajío)
    ‪30 min drive‬

Room options

View all photos for Standard Room, 1 King Bed

Standard Room, 1 King Bed | In-room safe, desk, blackout curtains, iron/ironing board

Standard Room, 1 King Bed

10.0 out of 10
Exceptional
(7 reviews)
  • 28 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Microwave

Standard Room, 2 Queen Beds, Microwave | In-room safe, desk, blackout curtains, iron/ironing board

Standard Room, 2 Queen Beds, Microwave

10.0 out of 10
Exceptional
(1 review)
  • 28 sq m
  • 1 bedroom
  • Sleeps 5
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds (Minifridge)

In-room safe, desk, blackout curtains, iron/ironing board

Standard Room, 2 Queen Beds (Minifridge)

  • 28 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds

Standard Room, 2 Queen Beds | In-room safe, desk, blackout curtains, iron/ironing board

Standard Room, 2 Queen Beds

9.4 out of 10
Exceptional
(6 reviews)
  • 28 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room

In-room safe, desk, blackout curtains, iron/ironing board

Standard Room

10.0 out of 10
Exceptional
(1 review)
  • 28 sq m
  • Sleeps 2
  • 1 Single Bed

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Interior
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  • Breakfast included
  • Kids’ pool
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4.6 out of 5, Wonderful, 1,001 reviews
The price is €74
includes taxes & fees
22 Feb - 23 Feb
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About this property

Hotel Indigo Guanajuato by IHG

Hotel with free valet parking, 6-minute walk to Regional Museum of Guanajuato Alhondiga
This smoke-free hotel features a restaurant, a bar/lounge and a 24-hour business centre. Free WiFi in public areas and free valet parking are also provided. Other amenities include a coffee shop/cafe, dry cleaning and a 24-hour front desk.
Hotel Indigo Guanajuato by IHG offers 54 air-conditioned accommodations with a safe and complimentary bottles of water. Flat-screen televisions come with premium cable channels. Bathrooms include a shower, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is provided on a daily basis.

During your stay at Hotel Indigo Guanajuato by IHG, you're just a quick walk from Public Granary. Free WiFi in public areas, free valet parking and a restaurant are available.
  • Free WiFi
  • Free valet parking and self-parking
  • Drinking and dining options include a coffee shop, a restaurant and a bar/lounge
  • Buffet breakfast served daily for a fee
  • Services include free supervised childcare, dry cleaning/laundry and luggage storage
  • Within a 10-minute walk of Regional Museum of Guanajuato Alhondiga and Alley of the Kiss
  • Dogs welcome for a fee
There's a restaurant on site, as well as a coffee shop/cafe. You can enjoy a drink at the bar/lounge. You'll find a 24-hour business centre on site.

A computer station is on site, and both WiFi and wired Internet are free in public spaces. The business-friendly Hotel Indigo Guanajuato by IHG also features complimentary newspapers in the lobby, dry cleaning/laundry services, and complimentary supervised childcare. Self parking and valet parking are free.

This 3-star Guanajuato hotel is smoke free.

For a fee, guests can enjoy a buffet breakfast daily from 7:00 AM to 10:30 AM.
Hotel Indigo Guanajuato by IHG has a restaurant on site.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Free self parking on site
  • Free valet parking on site
  • Limited on-site valet and self parking
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 7:00 AM to 10:30 AM for a fee: MXN 180 to 300 for adults and MXN 150 to 250 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Family friendly

  • Free supervised activities for children

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • 24-hour business centre
  • Computer station

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 3 floors
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • Flat-screen TV with premium cable channels

Food and drink

  • Free bottled water
  • Tea bags/instant coffee

More

  • Air conditioning
  • Desk
  • Free local calls
  • Iron/ironing board
  • Phone
  • Safe
  • Window screens

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

  • Pets: MXN 1450 per pet, per night, plus a deposit of MXN 1450 per night
  • Only dogs are allowed
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately MXN 180 to 300 for adults and MXN 150 to 250 for children
  • Pet deposit: MXN 1450 per night
  • Pet fee: MXN 1450 per pet, per night
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a smoke detector
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Hotel Indigo Guanajuato
Indigo Guanajuato By Ihg
Hotel Indigo Guanajuato by IHG Hotel
Hotel Indigo Guanajuato an IHG Hotel
Hotel Indigo Guanajuato by IHG Guanajuato
Hotel Indigo Guanajuato by IHG Hotel Guanajuato

Hotel Indigo Guanajuato by IHG Reviews

Reviews

9.6

Exceptional

Rating 10 - Excellent. 159 out of 193 reviews
Rating 8 - Good. 25 out of 193 reviews
Rating 6 - Okay. 4 out of 193 reviews
Rating 4 - Poor. 2 out of 193 reviews
Rating 2 - Terrible. 3 out of 193 reviews

9.8/10

Cleanliness

9.6/10

Staff & service

9.4/10

Amenities

9.8/10

Property conditions & facilities

Reviews

8/10 Good

Juan

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Indigo Guanajuato weekend

Very good in general just need to take care of small details to become perfect
Stayed 4 nights in Oct 2022

10/10 Excellent

Kristobal

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed two different nights at this property. When looking for hotel, I had to take into consideration parking for my rental vehicle. I had previously stayed at a hotel near the central market area and I knew vehicles are taken else where off site. This hotel had parking on site and is covered with your stay. They have staff that take your vehicle and bags for you. Staff was very friendly and accommodating. I was allowed an early check in on my second stay. Hotel was very modern but had they were able to incorporate the old Spaniard style of architecture to their building. Also included was a delicious breakfast, which is a buffet style of breakfast on the weekends. While the staff is kind and friendly, I would suggest knowing some Spanish or using a translation program to help communicate with them. Overall, enjoyed my stay at this hotel and loved that all the main tourist attractions were only about a 10 minute walk from the hotel (with as much eating as I did, the walking was much needed).
Stayed 1 night in Jul 2022

10/10 Excellent

sandy

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel close to many great places you can walk to the food place across the street was great. Staff was so nice and welcoming will definitely go back
Stayed 1 night in May 2022

10/10 Excellent

Golman

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing staff, clean and comfortable beds. Breakfast was great. Good location. Highly recommend this hotel.
Stayed 2 nights in Jun 2022

2/10 Terrible

Jorge

Travelled with family and small children
Disliked: Staff & service
Hotel valet damaged our rental car, acknowledged they would cover the damages, completely ignored our calls/emails when they assumed responsibility. We ended up paying the damages to the rental vehicle. Will never stay a this place again and do not recommend for the lack of communication and responsibility.
Stayed 3 nights in Mar 2022

10/10 Excellent

Felix

Stayed 1 night in May 2022

10/10 Excellent

JENNIFER

Stayed 3 nights in Apr 2022

8/10 Good

Enrique

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Apr 2022

10/10 Excellent

Adriana

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was clean and staff was very helpful. The beds were very comfortable and it is within walking distance to the downtown.
Stayed 1 night in Apr 2022

10/10 Excellent

Sandra

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff is super attentive and friendly, specially Ruben at the front desk. Ruben was very friendly and provided excellent customer service.
Stayed 1 night in Apr 2022

10/10 Excellent

Francisco

Stayed 2 nights in Apr 2022

8/10 Good

Albert

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location. Within walking distance of main attractions. Staff was excellent. Restaurant at the hotel (La Mirla) did not have great food.
Stayed 2 nights in Apr 2022

10/10 Excellent

MAYRA

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2022

10/10 Excellent

Dennis

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very comfortable and modern with helpful staff. Perhaps too corporate. It seemed a little out of place in its neighborhood.
Stayed 1 night in Mar 2022

4/10 Poor

Samuel

Travelled with partner
Disliked: Staff & service, amenities, property conditions & facilities
Really uncomfortable beds and pillows Showers had very little water pressure
Stayed 1 night in Mar 2022

10/10 Excellent

Sindia

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Very clean. Great location. Comfy beds. Will be staying again
Stayed 2 nights in Mar 2022

8/10 Good

Andres

Stayed 2 nights in Mar 2022

6/10 Okay

Jacob

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Ok, not fair renting a room with a nice balcony and not access to it.
Stayed 1 night in Mar 2022

10/10 Excellent

Juan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Mar 2022

10/10 Excellent

Adriana Marisol

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Me encanto el hotel muy bonito y limpio todos muy amables la recepcionista estephania y Emanuel del valet parking muy atentos las fotos que vi cuando estaba buscando hotel si se parecen a lo que es el hotel la comida muy rica
Stayed 3 nights in Feb 2022

10/10 Excellent

Jose

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property is literally state of the art and practically new with its construction in 2020, and opening just shy of the start of the pandemic. Elevator access is possible only with a room key card, which is also required to activate room amenities, lights, TV, climate control, etc... Hotel staff from housekeeping to management were very friendly and helpful. Upon arrival the valet driver and front desk receptionist, Estephania, provided a quick and easy check-in, including a rapid briefing of the hotel amenities and services as well as local tours and sight seeing offers available directly from the hotel. The hotel general manager and restaurant staff were extremely helpful and friendly. Breakfast was included with our room rate (highly recommended), our server Manuel was very courteous and explained the breakfast menu which consists of coffee, fresh juice, bread and natural jams, fresh seasonal fruit, and a choice of a main dish such as eggs any style, chilaquiles, omelette, and eggs benedict. Definitely highly recommend this hotel to anyone staying in Guanajuato City area. And will book with the IHG family in the future if posible.
Stayed 3 nights in Jan 2022

10/10 Excellent

Jaime

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Esta centrico y muy limpio
Stayed 1 night in Jan 2022

10/10 Excellent

CARLOS

Travelled with family
Liked: Staff & service, amenities, property conditions & facilities
Super friendly and helpful staff. Estephanie on the front desk and Emmanuelle on the valet service, they are exceptional! The rooms are big enough and well equipped. Bed and bathroom very comfortable. The location is a little bit far from Basilica and Teatro Juarez but well worth it the distance. This hotel is highly recommended!
Stayed 1 night in Dec 2021

10/10 Excellent

Alejandra

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Loved it!

Happy this is a Pet friendly hotel, glad it has a parking. I just loved it
Stayed 2 nights in Dec 2021

10/10 Excellent

César

Stayed 1 night in Jan 2022