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Hotel San Diego

4.0 star property

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Photo gallery for Hotel San Diego

Restaurant
Interior
Penthouse | Terrace/patio
Exterior
Standard Exterior | Balcony view

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Bar
  • Room service
  • 24/7 front desk
  • Housekeeping
  • Free WiFi

Explore the area

View in a map
Jardin de la Union No.1, Guanajuato, GTO, 36000
  • Place, Juarez Theater
    ‪1 min walk‬
  • Place, Union Garden
    ‪1 min walk‬
  • Place, Alley of the Kiss
    ‪5 min walk‬
  • Airport, León, Guanajuato (BJX-Del Bajío)
    ‪30 min drive‬

Room options

View all photos for Suite

In-room safe, iron/ironing board, free WiFi, bed sheets

Suite

  • 30 sq m
  • Sleeps 6

View all photos for Standard Exterior

Standard Exterior | In-room safe, iron/ironing board, free WiFi, bed sheets

Standard Exterior

8.8 out of 10
Excellent
(24 reviews)
  • 2 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Interior

Standard Interior | In-room safe, iron/ironing board, free WiFi, bed sheets

Standard Interior

8.4 out of 10
Very good
(20 reviews)
  • 2 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Doble Interior

Doble Interior | In-room safe, iron/ironing board, free WiFi, bed sheets

Doble Interior

9.2 out of 10
Wonderful
(19 reviews)
  • 3 sq m
  • Sleeps 4
  • 2 Double Beds OR 2 Queen Beds

View all photos for Penthouse

Penthouse | In-room safe, iron/ironing board, free WiFi, bed sheets

Penthouse

  • 4 sq m
  • City view
  • Sleeps 5
  • 2 King Beds and 1 Double Sofa Bed

View all photos for Family Suite

Family Suite | In-room safe, iron/ironing board, free WiFi, bed sheets

Family Suite

8.8 out of 10
Excellent
(6 reviews)
  • 2 bedrooms
  • Sleeps 6
  • 3 Double Beds

View all photos for 2-Bedroom Apartment

In-room safe, iron/ironing board, free WiFi, bed sheets

2-Bedroom Apartment

  • 38 sq m
  • Sleeps 5

View all photos for Single Room Standard

In-room safe, iron/ironing board, free WiFi, bed sheets

Single Room Standard

8.8 out of 10
Excellent
(8 reviews)
  • 15 sq m
  • Sleeps 2

View all photos for Room Standard

In-room safe, iron/ironing board, free WiFi, bed sheets

Room Standard

8.4 out of 10
Very good
(6 reviews)
  • 20 sq m
  • Sleeps 4

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About this property

Hotel San Diego

Colonial hotel with 24-hour front desk and restaurant
This smoke-free hotel features a restaurant, a bar/lounge and concierge services. WiFi in public areas is free. Additionally, a 24-hour front desk, a free food/drink shopping service and express check-out are on-site.
Hotel San Diego offers 50 accommodations with a safe and a hairdryer. Flat-screen televisions come with cable channels. Bathrooms include a shower and complimentary toiletries.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include telephones along with free local calls (restrictions may apply). Housekeeping is provided on a daily basis.

Our customers tell us that they can't get enough of the helpful staff at Hotel San Diego. During your stay, you're just a quick walk from Alley of the Kiss. Free WiFi in public areas, a restaurant and a bar are available.
  • Free WiFi
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Services include free food shopping service, a concierge and tour or ticket assistance
  • Guests have great things to say about the location and the helpful staff
  • Steps from Union Garden and Church of San Diego
  • Airport drop-off shuttle service available for a fee
There's a restaurant on site. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces. A shuttle from the hotel to the airport (available 24 hours) is available for a fee. A terrace, multilingual staff, and tour/ticket assistance are also featured at Hotel San Diego. The hotel can provide concierge services and a complimentary food/drink shopping service.

This 4-star Guanajuato hotel is smoke free.

Hotel San Diego has a restaurant on site.
A complimentary food shopping service is offered and room service is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • 24-hour offsite parking (MXN 600 per day)
  • 24-hour airport drop-off shuttle on request for a surcharge
  • Limited on-site parking

Food and drink

  • A bar/lounge
  • A restaurant

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Free grocery shopping service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Lift

More

  • 5 floors
  • Banquet hall
  • Colonial architecture
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Shower
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

Food and drink

  • Room service

More

  • Free local calls
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3 PM; check-in end time: midnight
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Hotel San Diego

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 1 year old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for MXN 850 per night.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: MXN 750 per vehicle (maximum occupancy 3)
  • Nearby parking fee: MXN 600 per day(98 ft away; open 24 hours)
  • Rollaway bed fee: MXN 850 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher and window guards
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Please note that this property can refuse certain bookings for the purpose of group events or parties, which include pre-wedding stag/bachelor and hen/bachelorette parties.
  • Up to 2 children aged 1 year old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Pets and service animals are not allowed on site.
  • Alcohol isn't served at Hotel San Diego.

Property is also known as

Hotel San Diego Guanajuato
San Diego Guanajuato
Hotel San Diego Hotel
Hotel San Diego Guanajuato
Hotel San Diego Hotel Guanajuato

Hotel San Diego Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 606 out of 1001 reviews
Rating 8 - Good. 231 out of 1001 reviews
Rating 6 - Okay. 88 out of 1001 reviews
Rating 4 - Poor. 37 out of 1001 reviews
Rating 2 - Terrible. 39 out of 1001 reviews

9.2/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

8.6/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Karla

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent property. Big and spacious rooms. Clean and well supplied.
Stayed 1 night in Aug 2025

10/10 Excellent

J BLACK

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great family stay in the heart of Gto

The hotel is in a great location, right in the heart of the city. Everything is easily walkable, and it’s great to be able to stop in easily as you’re moving in different directions to grab things, go to the bathroom. The family suite was excellent for us with kids (ages 4 and 7), and was in a good spot with less noise (rooms overlooking the plaza are louder do to how much fun everyone is having outside). Great stay, great service, great location. Would highly recommend
Stayed 4 nights in Aug 2025

10/10 Excellent

Laureano

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a great hotel in a great location
Stayed 4 nights in Jul 2025

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Fast check in

Location was great. I got there pretty late and check in was fast and front desk was certainly accommodating and accessible.
Stayed 3 nights in Aug 2025

10/10 Excellent

Jose Manuel Diaz

Travelled with family
Liked: Property conditions & facilities
Great place for a getaway
Stayed 4 nights in Jul 2025

6/10 Okay

Rocio

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Probably because it's in downtown it was noisy until the early hours of the morning.
Stayed 1 night in Jul 2025

10/10 Excellent

Irma

Liked: Cleanliness, staff & service, property conditions & facilities
Walkable to downtown
Stayed 1 night in Jul 2025

8/10 Good

Linda

Travelled with family and small children, Travelled with partner
Liked: Cleanliness, staff & service
This properties location is absolutely amazing. It is without a doubt in the center of all the fun. You are walking distance to everything. The staff at the hotel is very helpful and super nice. The hotel is of course dated with no AC and has an un working elevator but it is very much woth the stay for the views.
Stayed 1 night in Jul 2025

4/10 Poor

Tarcila

Travelled with family
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities, room comfort

Don't do it! Price is good, stay is NOT!

I wouldn't stay there again! It would have been nice if I was told that the elevator was out of service before I paid, but of course I wasn't until seconds after I ran my card! 86 steps up with 6 suitcases and 4 backpacks! Funny thing is that not only I was tired but my kids and 15 y/o granddaughter! In addition, ABSOLUTELY NO a/c !!!!! What ?!? And pillows were horrible. Hard, hard, and HARD !! Never staying there again!
Stayed 2 nights in Jul 2025

8/10 Good

Teresa

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Too much noise
Stayed 1 night in Jul 2025

10/10 Excellent

Elionai

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved our stay at Hotel San Diego. Although the elevators were not working, Jose was extremely kind enought to always pffer his assistance withour Luggage. The rooms were very clean and the convenience of being en el centro was amazing!! Definitely coming back!
Stayed 3 nights in Jul 2025

8/10 Good

Bardo, San Antonio

Travelled with partner
Liked: Cleanliness, amenities
This is it in a quiet part. There is no AC in the hotel only a floor fan.
Stayed 2 nights in Jul 2025

10/10 Excellent

Eduardo

Travelled with family
Liked: Amenities
Great location
Stayed 1 night in Jul 2025

10/10 Excellent

Patricia

Travelled with family, Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Great location and clean! Everything is within walking distance! Had a great stay.
Stayed 3 nights in Jul 2025

10/10 Excellent

Elisabeth

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Hotel San Diego is ideally located in the heart of Guanajuato. It is central to all the local restaurants, museums and shopping. It is not quiet, in the best way possible. The city comes alive in the evening with music and local flavor. There is a charming quiet inner courtyard and several rooftops to sit and enjoy the perfect weather. They have their own Italian Restaurant with good food. The staff is friendly and accommodating. Our room was simple, but comfortable and clean. I booked early in the year and got an excellent rate for our week. I will stay here again next time I come.
Stayed 7 nights in Jun 2025

10/10 Excellent

ANGEL

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Good place
Stayed 4 nights in Jul 2025

10/10 Excellent

Rodolfo

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
If I’m back to Spain I’ll stay here again
Stayed 3 nights in Jun 2025

10/10 Excellent

Victor

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Centrally located but can be noisy outside
Stayed 3 nights in Jul 2025

10/10 Excellent

ERICK

Stayed 3 nights in Jun 2025

6/10 Okay

Claudia

Travelled with partner
Liked: Cleanliness
Disliked: Amenities
No a/c, elevator has been broken for a while. Front staff doesn’t answer telephone, you can hear everything going on in your surroundings.
Stayed 1 night in Jul 2025

8/10 Good

Sonia

Liked: Property conditions & facilities
Stayed 1 night in Jul 2025

6/10 Okay

Debi

Travelled with group
Liked: Staff & service
Disliked: Property conditions & facilities

Location, location, location

You are basically paying for location. Hotel is a bit run down… furniture in room is quite worn. Customer service is great and the location is perfect, if you don’t mind the noise until 1AM or so.
Stayed 4 nights in Jun 2025

8/10 Good

Sandra

Stayed 1 night in Jul 2025

10/10 Excellent

Cecilia, Los Angeles

Liked: Amenities, property conditions & facilities
Place was great…very clean…close to everything. Definitely would stay again!
Stayed 4 nights in Jun 2025