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Grand Mercure Dongguan Humen

3.5 star property

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Photo gallery for Grand Mercure Dongguan Humen

Interior entrance
Minibar, in-room safe, desk, blackout curtains
Exterior
Front of property – evening/night
Breakfast, lunch and dinner served

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Parking included
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
  • Gym
  • Business services

Explore the area

View in a map
123 Humen Road, Humen Town Dongguan City, Dongguan, Guangdong, 723000
  • Place, Broadway Fashionable Mall
    ‪3 min walk‬
  • Place, Humen Park
    ‪6 min walk‬
  • Place, Humen Square
    ‪14 min walk‬
  • Airport, Shenzhen (SZX-Shenzhen Intl.)
    ‪24 min drive‬

Room options

View all photos for Superior Room, 1 King Bed

Superior Room, 1 King Bed | Minibar, in-room safe, desk, blackout curtains

Superior Room, 1 King Bed

10.0 out of 10
Exceptional
(1 review)
  • 28 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

View all photos for Executive Room, 1 King Bed

Executive Room, 1 King Bed | Minibar, in-room safe, desk, blackout curtains

Executive Room, 1 King Bed

  • 24 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

View all photos for Superior Room, 2 Single Beds

Minibar, in-room safe, desk, blackout curtains

Superior Room, 2 Single Beds

  • 28 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Single Beds
  • Free Wi-Fi

View all photos for Deluxe Room, 1 King Bed

Deluxe Room, 1 King Bed | Minibar, in-room safe, desk, blackout curtains

Deluxe Room, 1 King Bed

  • 28 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

View all photos for Suite, 1 King Bed

Suite, 1 King Bed | Minibar, in-room safe, desk, blackout curtains

Suite, 1 King Bed

  • 45 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

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About this property

Grand Mercure Dongguan Humen

This smoke-free hotel features a restaurant, a fitness centre and a bar/lounge. Free WiFi in public areas and free self parking are also provided. Other amenities include a sauna, a conference centre and a business centre. Housekeeping is available on request.
Grand Mercure Dongguan Humen offers 252 accommodations with minibars and a safe. This Dongguan hotel provides complimentary wireless Internet access.

Bathrooms include bathrobes, slippers and hairdryers. Business-friendly amenities include desks and telephones. Additionally, rooms include complimentary bottles of water and blackout curtains. Change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include a sauna and a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

During your stay at Grand Mercure Dongguan Humen, you're just a quick walk from Broadway Fashionable Mall. Features include free WiFi in public areas and free self-parking, plus a restaurant.
  • Free WiFi
  • Free self-parking
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Services include babysitting, dry cleaning/laundry and a concierge
  • On-site recreation includes a gym, a steam room and a sauna
  • Just a 4-minute walk from Broadway Fashionable Mall and 6 minutes on foot from Humen Park
Grand Mercure Dongguan Humen offers its guests a sauna and a fitness centre. There's a restaurant on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi.

A business centre and meeting rooms are available. The business-friendly Grand Mercure Dongguan Humen also features tour/ticket assistance, concierge services, and complimentary newspapers in the lobby. Free self parking is available.

This 3.5-star Dongguan hotel is smoke free.

One Cafe – This restaurant serves breakfast, lunch and dinner.
Room service is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Limited on-site self parking

Food and drink

  • A bar/lounge
  • A restaurant

Restaurants on site

  • One Cafe

Things to do

  • Gym
  • Sauna
  • Steam room

Family friendly

  • Babysitting
  • Cot (surcharge)
  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • Business centre
  • Conference centre
  • Meeting rooms

Spa

  • Massage

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair-accessible path of travel

More

  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Humane treatment of captive wild animals
  • Local culture and ecosystem education
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • Reusable cups
  • Reusable tableware
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Cot (surcharge)

Bathroom

  • Dressing gowns
  • Hair dryer
  • Private bathroom
  • Slippers
  • Towels provided

Entertainment

  • TV

Food and drink

  • Free bottled water
  • Minibar
  • Room service

More

  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 2 PM; check-in end time: midnight
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Cots (infant beds) are available for an additional fee

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Safety features at this property include a fire extinguisher and a smoke detector
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Registered guests are the only ones allowed to be in guestrooms.

National rating

Property class, provided by our rating system, is based on property type, amenities and services.

Property is also known as

Grand Mercure Dongguan Humen
Grand Mercure Hotel Dongguan Humen
Grand Mercure Dongguan Humen Hotel
Grand Mercure Humen Hotel
Grand Mercure Humen
Grand Mercure Dongguan Humen Hotel
Grand Mercure Dongguan Humen Dongguan
Grand Mercure Dongguan Humen Hotel Dongguan

Grand Mercure Dongguan Humen Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 45 out of 116 reviews
Rating 8 - Good. 56 out of 116 reviews
Rating 6 - Okay. 10 out of 116 reviews
Rating 4 - Poor. 5 out of 116 reviews
Rating 2 - Terrible. 0 out of 116 reviews

8.6/10

Cleanliness

8.2/10

Staff & service

7.8/10

Amenities

8.4/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

Kentaro

Liked: Cleanliness, staff & service, property conditions & facilities
it was excellent hotel.
Stayed 3 nights in Jun 2025
Verified

8/10 Good

Elizabeth

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good business hotel

Good Hotel for business stay. Disappointed restaurant not open in the evening
Stayed 3 nights in Jul 2025
Verified

8/10 Good

Thai My

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good place
Stayed 3 nights in Jan 2025
Verified

8/10 Good

Shyi-Ching

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Better than good

highly recommended
Stayed 1 night in Jul 2023
Verified

4/10 Poor

Lina

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Bad breakfast and service!

Really bad breakfast, couldn’t eat anything! The service was also bad, no one spoke English in the reception.
Stayed 2 nights in Jun 2023
Verified

6/10 Okay

Odon

Disliked: Cleanliness, staff & service, property conditions & facilities
Not clean
Stayed 2 nights in Nov 2024
Verified

8/10 Good

YI HSUAN

Liked: Cleanliness, staff & service, amenities
服務人員態度親切友善，遇事不推事，願意幫客人解決問題。
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

YI HSUAN

Liked: Cleanliness, staff & service, amenities
服務人員態度友善，願意幫忙客人解決問題
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Yi Cheng

Liked: Cleanliness, amenities, property conditions & facilities
鄰近口岸，方便購物餐飲。房間整潔，服務人員親切，很好的酒店。
Stayed 1 night in May 2025
Verified

4/10 Poor

Lina

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Dålig frukost!

Gammalt hotell. Ingen pratade engelska. Väldigt dålig frukost.
Stayed 2 nights in Nov 2024
Verified

8/10 Good

Shyi-Ching

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

值的推薦

配套很好, 服務也好.
Stayed 1 night in Aug 2021
Verified

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service
Poor TV connection. Cant open progs. No map to show some popular locations. Poor amenities. Can't find hairdryer. Fridge not working. Communication barriers - staff can't speak English.
Stayed 2 nights in Dec 2019
Verified

8/10 Good

MikeTan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very convenient location near to ferry port and railway station. Like the strong WiFi in the room and availability of CNN channel on TV. 👍
Stayed 2 nights in Nov 2019
Verified

10/10 Excellent

SHU FEN

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
房間很大，很乾淨，也安靜。
Stayed 1 night in Nov 2019
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
立地も良く、部屋もロビーも綺麗でした。
Stayed 1 night in Nov 2019
Verified

10/10 Excellent

Yu-Chuan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
櫃檯人員親切，退房快速。
Stayed 4 nights in Oct 2019
Verified

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Worthy!

Specious room, good service, fast check out. You couldn’t complain anything under this price.
Stayed 1 night in Sep 2019
Verified

8/10 Good

JENNYR

Liked: Cleanliness, property conditions & facilities
I stayed here for a business trip because the Mels Weldon had such an awful smell. This hotel was good. Nothing luxurious but the rooms were small and clean and well designed. The overall feel of hotel was good and had no complaints other than the food at the hotel was limited. However, the Starbucks was right next door. I have different expectations for business travel than I do for leisure. This hotel checked my most important box of cleanliness so I was very satisfied.
Stayed 1 night in Aug 2019
Verified

8/10 Good

KATJA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Muy recomendable vale la pena el desayuno.

Muy buena elección. Desayuno en el hotel muy bueno (para ser un occidental en china siempre hablando)
Stayed 1 night in Aug 2019
Verified

8/10 Good

YUYU

Liked: Cleanliness, property conditions & facilities, room comfort
櫃台服務人員很慢，聽不太懂國語 房間還算乾淨舒適 但外面馬路的車子聲有點吵
Stayed 4 nights in Oct 2018
Verified

8/10 Good

アッキー

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
エントランスに入るとアロマかなにかの効果で、とても良い香りがして、清潔さが漂うホテルです。部屋はもちろん様々な面でも気配りを感じます。またシャワーの勢いと中国では当たり前の湯温の不安定さ、排水の悪さなどは全くなく、かなり快適なホテルだと言えます。中国では様々なホテルをこれまで利用しましたが私の中では総合評価1位のホテルでした。
Stayed 2 nights in Oct 2018
Verified

10/10 Excellent

Shyi-Ching

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

highly recommended

連續入住４晚, 非常滿意
Stayed 1 night in Sep 2018
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
People thier who spoke English was excellent. Otherwise, i was lost in translation.
Stayed 4 nights in Sep 2018
Verified

8/10 Good

Jig

Liked: Cleanliness, property conditions & facilities, room comfort
地點好房間乾凈，只是比較大的房間地毯面積比較大的房間發黴味道很重，隔天就給我換了比較小的房間雖然沒味道但價差也沒退給我
Stayed 15 nights in Aug 2018
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location! Staff spoke good English and were able to assist in our very early check out and organising transport for us.
Stayed 1 night in Jul 2018