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Guangzhou Phoenix City Hotel

4.5 star property

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Exterior
37-inch LCD TV with satellite channels, TV
Deluxe room | 1 bedroom, pillow-top beds, free minibar items, desk
Garden
3 restaurants, breakfast served

Reviews

7.6 out of 10
Good

Popular amenities

  • Hot tub
  • Bar
  • Spa
  • Pool
  • Housekeeping
  • Room service

Explore the area

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Phoenix City, Xintang Section, Guangyuan East Road, Guangzhou, Guangdong, 511340
  • Place, Canton Fair Complex
    ‪24 min drive‬
  • Place, Canton Tower
    ‪28 min drive‬
  • Place, Chimelong Paradise
    ‪30 min drive‬
  • Airport, Guangzhou (CAN-Baiyun Intl.)
    ‪47 min drive‬

Room options

View all photos for Deluxe room

1 bedroom, pillow-top beds, free minibar items, desk

Deluxe room

  • 42 sq m
  • Sleeps 3
  • 1 King Bed OR 2 Single Beds

View all photos for Deluxe Suite

1 bedroom, pillow-top beds, free minibar items, desk

Deluxe Suite

  • 95 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Executive Room

1 bedroom, pillow-top beds, free minibar items, desk

Executive Room

  • 56 sq m
  • Sleeps 3
  • 1 King Bed OR 2 Single Beds

View all photos for Commercial Suite

Commercial Suite | 1 bedroom, pillow-top beds, free minibar items, desk

Commercial Suite

  • 88 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

Superior Queen Room

  • Sleeps 3
  • 1 King Bed

View all photos for Superior Twin Room

1 bedroom, pillow-top beds, free minibar items, desk

Superior Twin Room

  • 42 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Large Single Beds

View all photos for Emerald City Twin Room

1 bedroom, pillow-top beds, free minibar items, desk

Emerald City Twin Room

  • Sleeps 2

View all photos for Queen Room With Garden View

1 bedroom, pillow-top beds, free minibar items, desk

Queen Room With Garden View

  • Sleeps 2

View all photos for Octonauts Family Room

1 bedroom, pillow-top beds, free minibar items, desk

Octonauts Family Room

  • Sleeps 2

View all photos for Executive Suite

1 bedroom, pillow-top beds, free minibar items, desk

Executive Suite

  • Sleeps 3

View all photos for 2-bed Room With Lake View

1 bedroom, pillow-top beds, free minibar items, desk

2-bed Room With Lake View

  • Sleeps 2

View all photos for 2-bed Room With Garden View

1 bedroom, pillow-top beds, free minibar items, desk

2-bed Room With Garden View

  • Sleeps 2

View all photos for Executive Queen Room

1 bedroom, pillow-top beds, free minibar items, desk

Executive Queen Room

  • Sleeps 2

View all photos for Superior Suite

1 bedroom, pillow-top beds, free minibar items, desk

Superior Suite

  • Sleeps 2

View all photos for Honeymoon Suite

1 bedroom, pillow-top beds, free minibar items, desk

Honeymoon Suite

  • Sleeps 2

View all photos for Queen Room With Lake View

1 bedroom, pillow-top beds, free minibar items, desk

Queen Room With Lake View

  • Sleeps 2

View all photos for 2-bed Room

1 bedroom, pillow-top beds, free minibar items, desk

2-bed Room

  • Sleeps 2

View all photos for Queen Room

1 bedroom, pillow-top beds, free minibar items, desk

Queen Room

  • Sleeps 2

View all photos for Super Wings Kuya Family Room

1 bedroom, pillow-top beds, free minibar items, desk

Super Wings Kuya Family Room

  • Sleeps 2

View all photos for Deluxe Suite

1 bedroom, pillow-top beds, free minibar items, desk

Deluxe Suite

  • Sleeps 2

View all photos for Executive Twin Room

1 bedroom, pillow-top beds, free minibar items, desk

Executive Twin Room

  • Sleeps 2

View all photos for Business Queen Room

1 bedroom, pillow-top beds, free minibar items, desk

Business Queen Room

  • Sleeps 2

View all photos for Royal Suite

Lobby

Royal Suite

  • Sleeps 3

View all photos for Zhu Zhu Xia Cool Sprout Twin Room

1 bedroom, pillow-top beds, free minibar items, desk

Zhu Zhu Xia Cool Sprout Twin Room

  • Sleeps 2

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About this property

Guangzhou Phoenix City Hotel

Baroque hotel connected to the convention centre in Guangzhou with 3 restaurants
3 restaurants, 2 outdoor pools and a full-service spa are available at this hotel. Free WiFi in public areas is provided, as well as free self parking, a free area shuttle and a free manager's reception. Other amenities include an indoor pool, a health club and a bar/lounge.
Guangzhou Phoenix City Hotel offers 573 accommodations with minibars (stocked with some free items) and complimentary bottles of water. Rooms open to balconies or patios. This accommodation offers separate sitting areas. Beds feature pillowtop mattresses. 37-inch LCD televisions come with satellite channels. Bathrooms include a separate bath and shower with a rainfall showerhead, bathrobes, slippers and bidets.

Guests can surf the web using complimentary wired and wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include a hairdryer and free toiletries. Housekeeping is offered on a daily basis and in-room massages can be requested.

An outdoor tennis court and a health club are featured at the hotel. 2 outdoor swimming pools are on site along with an indoor pool. In addition to a kids' pool, other recreational amenities include Access to hot tub, a sauna and a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include facials and body treatments. The spa is open daily.
With your stay at Guangzhou Phoenix City Hotel, you'll be connected to the convention centre and close to Eastern Suburbs Park. You'll find features such as free WiFi in public areas, free self-parking and a free area shuttle.
  • Free WiFi and wired Internet
  • Free self-parking and extended parking
  • Drinking and dining options include 3 restaurants, a coffee shop, a poolside bar and a bar/lounge
  • Buffet breakfast served daily for a fee
  • Take a swim in the indoor and 2 outdoor pools or soak in the hot tub
  • Treat yourself to massages, facials or body treatments at the spa
  • Services include a children's club, dry cleaning/laundry and a concierge
  • On-site recreation includes an outdoor tennis court, a gym and a steam room
  • 8 minutes by car from Eastern Suburbs Park
  • Free local-area shuttle service
Guangzhou Phoenix City Hotel offers its guests a full-service spa, 2 outdoor swimming pools, an outdoor tennis court, and an indoor pool. There are 3 restaurants on site, as well as a coffee shop/cafΘ and a nearby corner/local shop. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. A free manager's reception is offered. Public spaces have free WiFi and wired Internet.

A business centre, meeting rooms, and limo/town car service are available. Event space at this hotel measures 3003 square feet (279 square metres) and includes a conference centre. A children's pool, a health club, and a hot tub are also featured at the family-friendly Guangzhou Phoenix City Hotel. A free area shuttle within 1 km is available. Self parking is free.

Smoking is allowed in designated areas at this Baroque Guangzhou hotel.

The hotel hosts a free manager's reception on selected days.
Vienna Restaurant – This restaurant serves breakfast, lunch and dinner.
Chinese Restaurant – This restaurant serves breakfast, lunch and dinner.
No.99 Bar – On-site restaurant.
Japanese Restaurant – On-site restaurant.
24-hour room service is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Return airport shuttle (surcharge) from 6 AM to 10:30 PM at scheduled times and on request
  • Free area shuttle up to 1 km
  • Limo/town car service
  • Free extended parking on site
  • RV/bus/lorry parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10 AM for a fee: CNY 108 for adults and CNY 54 for children
  • 3 restaurants
  • A bar/lounge
  • A coffee shop/cafe
  • A poolside bar
  • Coffee and tea in common areas
  • Free manager's reception

Restaurants on site

  • Chinese Restaurant
  • Japanese Restaurant
  • No.99 Bar
  • Vienna Restaurant

Things to do

  • 2 outdoor pools
  • Bicycle rentals
  • Billiards/pool table
  • Children's club
  • Children's pool
  • Full-service spa
  • Health club
  • Hot tub
  • Indoor pool
  • Outdoor tennis court
  • Piano
  • Playground
  • Sauna
  • Shopping
  • Steam room

Family friendly

  • 2 outdoor pools
  • Children's club (surcharge)
  • Children's pool
  • Children's toys
  • Free area shuttle
  • Grocery/convenience store
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Playground
  • Supervised activities for children (surcharge)

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Grocery/convenience store
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • Business centre
  • Conference centre (3,003 square foot of space)
  • Meeting rooms

Outdoors

  • Barbecue grill
  • Garden
  • In the mountains
  • On a lake
  • Picnic area
  • Pool umbrellas
  • Terrace

Full-service spa

  • Facials
  • In-room massages
  • Spa open daily

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Lift
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • 1 building
  • 6 floors
  • Baroque architecture
  • Built in 2003
  • Designated smoking areas
  • Reception hall

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Pillowtop mattress

Bathroom

  • Bidet
  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Separate bathtub and shower
  • Slippers
  • Towels provided

Entertainment

  • 37-inch LCD TV with cable/satellite channels

Food and drink

  • 24-hour room service
  • Electric kettle
  • Free bottled water
  • Free minibar (limited items)
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Desk
  • Phone
  • Separate sitting area

Policies

Check-in

Check-in start time: 2 PM; check-in end time: noon
Late check-in subject to availability
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before 2 PM

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after noon please contact the property in advance using the information on the booking confirmation
For any questions, please contact the property using the information on the booking confirmation
The check-in location for Apartment - Exterior unit differs from the property location. Hotel features a shuttle from the main building to apartment building.

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 18 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are available for CNY 200 per night.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately CNY 108 for adults and from CNY 54 for children
  • Airport shuttle fee: CNY 500 per vehicle (one-way)
  • Rollaway bed fee: CNY 200 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Guangzhou Phoenix City Hotel offers transfers from the airport (fees may apply). Please contact the property on the number on the booking confirmation 24 hours prior to arrival with your arrival details. To arrange for check-in, guests must contact the property in advance of arrival using the information on the booking confirmation. Guests arriving after noon must make advance arrangements by contacting the property using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Reservations are needed for spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • One child aged 18 years old or younger stays free in the same room as the parent or guardian when using existing bedding.

National rating

For the benefit of our customers, we have provided a rating based on our ratings system.

Property is also known as

Guangzhou Phoenix City
Guangzhou Phoenix City Hotel
Phoenix City Guangzhou
Guangzhou Phoenix City
Guangzhou Phoenix City Hotel Hotel
Guangzhou Phoenix City Hotel Guangzhou
Guangzhou Phoenix City Hotel Hotel Guangzhou