Hotel Santorini

3.0 star property

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Photo gallery for Hotel Santorini

Deluxe Apartment | In-room safe, blackout curtains, free WiFi, bed sheets
Exterior
Front of property – evening/night
Restaurant
Outdoor pool

Reviews

8.4 out of 10
Very good

Popular amenities

  • Pool
  • Free Wi-Fi
  • Restaurant
  • Breakfast available
  • Bar
  • 24/7 front desk

Explore the area

View in a map
Calle 28 #30 230, Alto de la Virgen, Guatapé, Guarne, 053840
  • Place, Calle del Recuerdo
    ‪5 min walk‬
  • Place, Plazoleta de los zocalos
    ‪7 min walk‬
  • Place, Peñol-Guatapé Reservoir
    ‪14 min walk‬
  • Airport, Medellín (MDE-José María Córdova Intl.)
    ‪139 min drive‬

Room options

Signature Double Room, 1 Double Bed

7.2 out of 10
Good
(5 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed
  • Free Wi-Fi

Premium Double Room

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

Deluxe Double Room

10.0 out of 10
Exceptional
(1 review)
  • Lake view
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

Deluxe Apartment

  • 2 bedrooms
  • Sleeps 6
  • 1 Double Bed, 2 Single Beds and 1 Single Sofa Bed
  • Free Wi-Fi

Signature Apartment

10.0 out of 10
Exceptional
(2 reviews)
  • 2 bedrooms
  • Sleeps 6
  • 1 Double Bed and 2 Single Beds
  • Free Wi-Fi

Deluxe Studio

  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds
  • Free Wi-Fi

Comfort Studio

  • Sleeps 4
  • 1 Large Single Bed OR 1 Single Bed and 1 Single Sofa Bed
  • Free Wi-Fi

Similar properties

About this property

Hotel Santorini

This smoke-free hotel features an outdoor pool, a restaurant and a bar/lounge. WiFi in public areas is free. Additionally, a poolside bar, a 24-hour front desk and a garden are on-site. Change of towels is available on request
Hotel Santorini offers 32 accommodations with a safe and blackout curtains. 32-inch flat-screen televisions come with cable channels.

Bathrooms include a shower with a rainfall showerhead. Guests can surf the web using complimentary wireless Internet access. Change of towels and change of bedsheets can be requested.

Recreational amenities at the hotel include an outdoor pool.
During your stay at Hotel Santorini, you're just a quick walk from Calle del Recuerdo. Enjoy features like free WiFi in public areas, plus an outdoor pool and a restaurant.
  • Free WiFi
  • Drinking and dining options include a restaurant, a poolside bar and a bar/lounge
  • Continental breakfast served daily for a fee
  • Take a swim in the outdoor pool
  • Amenities include a front desk safe and a terrace
  • Just a 4-minute walk from Calle del Recuerdo and 6 minutes on foot from Peñol-Guatapé Reservoir
There's a restaurant on site. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. WiFi is free in public spaces. An outdoor pool, a terrace, and a garden are also featured at Hotel Santorini.

This 3-star Guatapé hotel is smoke free.

For a fee, guests can enjoy a continental breakfast daily from 8:30 AM to 10:00 AM.
Restaurante Orégano – On-site fine-dining restaurant. Guests can enjoy drinks at the bar. Open 24 hours.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • Onsite parking available only on request
  • Limited on-site parking (max 1 space per unit)
  • Onsite parking includes off-street options

Food and drink

  • Daily continental breakfast available 8:30 AM to 10:00 AM for a fee: COP 15,000 to 18,000 for adults and COP 15,000 to 18,000 for children
  • A bar/lounge
  • A poolside bar
  • A restaurant

Restaurants on site

  • Restaurante Orégano

Things to do

  • Outdoor pool

Family friendly

  • Mini-fridge
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request

Outdoors

  • Garden
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Upper floors accessible by stairs only

More

  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Rainfall showerhead
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with cable channels

Food and drink

  • Mini-fridge

More

  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 11:00 PM
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • You may be required to pay the following charge at the property: Colombia value-added tax (VAT) at 19%. A VAT exemption is available to travellers who present a valid passport and tourist visa showing that they are not a resident of Colombia and who pay using a foreign card or via a bank transfer from outside Colombia. This exemption only applies to tourist package bookings (accommodation plus other travel services).

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for continental breakfast: approximately COP 15000 to 18000 for adults and COP 15000 to 18000 for children

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
Guests must contact this property in advance to reserve on-site parking
This property accepts cash
Safety features at this property include a fire extinguisher
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Visitors travelling with a child may be required by the property to present the following documents: at check-in, parents travelling into Colombia with a child under 18 may be obligated to present the child's birth certificate and photo ID (passport for non-Colombian citizens). If a relative or legal guardian is travelling into Colombia with the child, that relative or legal guardian may be obligated to present a notarised consent of travel signed by both parents, along with a copy of both parents' ID. If only one parent is travelling into Colombia with the child, that parent may be required to present a notarised consent of travel signed by the other parent. Visitors planning to travel with children should consult a Colombian consulate office in advance of travel for additional guidance.
  • Pool access available from 9:00 AM to 8:00 PM

Property is also known as

Hotel Santorini Hotel
Hotel Santorini Guatapé
Hotel Santorini Hotel Guatapé

Hotel Santorini Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 50 out of 86 reviews
Rating 8 - Good. 13 out of 86 reviews
Rating 6 - Okay. 12 out of 86 reviews
Rating 4 - Poor. 5 out of 86 reviews
Rating 2 - Terrible. 6 out of 86 reviews

8.8/10

Cleanliness

8.6/10

Staff & service

8.4/10

Amenities

8.2/10

Property conditions & facilities

Reviews

Verified

6/10 Okay

Guadalupe

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
Loved the food and the pool and the hot tub. Staff service was awful
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Adrian

This hotel is really awesome, the staff from reception to the restaurant/bars are pros, they go above and beyond. Thank you guys!
Stayed 2 nights in Nov 2025
Verified

6/10 Okay

Ken

Liked: Cleanliness, amenities
Disliked: Staff & service
Bad wifi in room in most areas of the hotel. They advertised on Booking. com that many languages ​​were spoken at the reception. However, all employees at the hotel only spoke Spanish. Hence, difficult to ask for advice and receive good service that you would expect from a hotel at this level. All in all we expected more from this hotel at that price.
Stayed 2 nights in Feb 2026
Verified

10/10 Excellent

Yoana

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location we walked to downtown and got a quick ride to sites like el penol. Also the hot tub on the rooftop was a huge plus after a day of walking. I would stay here again.
Stayed 1 night in Jul 2025
Verified

10/10 Excellent

Jason

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was extremely nice and hotel was nicely located
Verified

4/10 Poor

Ivan

Disliked: Cleanliness, amenities, property conditions & facilities
The hotel is really run down and extremely overpriced. Sofa bed is terribly uncomfortable, kitchen is poorly equiped, dishes are dirty, check-in lasted forever although I was first in line. Breakfast was real disappointment. We got the apartment in the lowest floor with the view of the hotel garage. There was no privacy on our balcony and there was constant noise coming from cars and people. The only good thing about our stay is that it lasted only one day.
Stayed 1 night in Dec 2025
Verified

6/10 Okay

William Fernando

Liked: Cleanliness, amenities, property conditions & facilities
Staff responded to our requests promptly, heated jacuzzi and rooftop patio delightful. Views are beautiful. Walking distance to Guatape is a very big bonus. Rooms have glass windows floor to ceiling so the noise from the town is terrible at night due to loud concert music. They are building a shopping mall directly across the street and the rooms facing this will hear noise from banging metal and Jackhammers, even on weekends. 7am onward every day. Room service brought cold eggs for breakfast but at least it didn't take long.
Stayed 3 nights in Nov 2025
Verified

10/10 Excellent

Danicsa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lindo hotel
Stayed 3 nights in Apr 2023
Verified

10/10 Excellent

Duphne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Love it!
Stayed 1 night in May 2025
Verified

10/10 Excellent

Sincere

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property is very well designed and i felt safe and secure while on the property. The staff is also very attentive to the needs of the guests
Stayed 2 nights in Jul 2022
Verified

10/10 Excellent

Jesselyn

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property is nice clean where it’s located is perfect walking distance from everything stuff are amazing In one words love it
Stayed 4 nights in Mar 2023
Verified

10/10 Excellent

Alyssa

Liked: Cleanliness, staff & service, property conditions & facilities
Amazing views from their rooftop! Probably the best in the area and very clean rooms. Amazing value overall.
Stayed 2 nights in Jun 2023
Verified

2/10 Terrible

Martin

Liked: Cleanliness
Disliked: Staff & service
I booked a room with the jacuzzi and when i arrived , they said they didnt have anymore available
Stayed 1 night in Sep 2025
Verified

10/10 Excellent

Pieter

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice place with a nice prospect of Guatapé , only thing is there are a lot of stairs up and down
Stayed 1 night in Jul 2023
Verified

8/10 Good

Roberto

Everything good, except the beds are too hard
Stayed 3 nights in Oct 2024
Verified

8/10 Good

Washington

Liked: Staff & service
The property is small hotel with different towers parking is horrible, easy to walk to the small town. Pool is very small. But the staff was great, easy check in and easy check out bring you passport cause they want to see the stamp.
Stayed 1 night in Jan 2024
Verified

10/10 Excellent

Julio

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I love staying at Santorini, the staff was delightful and friendly, however the pillows in the rooms were to high and when asked for smaller pillows were nit granted.
Stayed 3 nights in Jun 2022
Verified

6/10 Okay

Gilberto

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
No ac in the rooms if you open the windows is really noisy so is you choice, this was the longest night of my life
Stayed 1 night in Sep 2023
Verified

6/10 Okay

Jairo

Liked: Cleanliness, staff & service, property conditions & facilities
Hotel is nice but room is small. there is no air conditioning. Has to sleep with windows open and it's very noisy outside. Also breakfast is included, but a kind suggestion if could variate the food served! Overall was not bad. Walking distance from the town and you can catch a "tuk tuk" right outside of the gate! It's a little pricey!
Stayed 5 nights in Apr 2023
Verified

2/10 Terrible

Lawrence

Disliked: Staff & service, room comfort

Horrible Stay at Hotel Santorini.

First of all there is no air conditioning, which wound not be a tremendous issue if you can open the windows and get cool air in the evening. However, there are no screens to the windows. Therefore you get large mosquitoes and other bugs into the room. Plus there was loud music until 1am. We had booked for three nights, we just left after 2 nights ( paid for the 3 nights) and went back to Medellin. We couldn’t take it for a third evening. Also the staff advised me that UBER was illegal and I had to take their taxi service, which I refused. We ended up taking an UBER back to Medellin. Gautape is beautiful, however this hotel leaves a lot to be desired.
Stayed 3 nights in Jul 2023
Verified

2/10 Terrible

Eric

Disliked: Staff & service, amenities, property conditions & facilities
Disaster from the start. Upon arrival I was told that the hotels can only take cash, not credit cards. After wrangling with management for a half hour and explaining to them that I did not bring cash, they magically found a way for me to use a credit card. The hotel bill itself as a luxury hotel (and should have been for the $500,000 COP per night I paid). It's not. We brought a bottle of whiskey but found there were no glasses of any kind in the room. When we requested glasses from room service they brought us two PAPER CUPS and told us "no glassware is available for the rooms." As I filled the jaccuzi tub I noticed that it was not stationary. It actually moved as I pushed it, and the entire thing was made of cheap, flimsy plastic. We filled it 3/4 full, got in, watched a series on Netflix, and then noticed as we were draining the tub that the water was escaping from their system and flooding our floor! My fiance had previously set her phone on the floor next to the tub and by the time we saw all the water it was too late. The phone was ruined and we had to buy her a new one. As we were trying to clean things up we happened to look behind the tub and noticed that the power cord was plugged into an extension cord and the point at which they connected was laying directly on the floor submerged in the water! We are still in shock that we weren't electrocuted that night! AVOID THIS HOTEL LIKE THE PLAGUE.
Stayed 4 nights in Dec 2021
Verified

2/10 Terrible

Tania

Disliked: Cleanliness, amenities, property conditions & facilities
Muy mala, el hotel realizó un cobro doble aparte del pago que hice con la aplicación, según me iban a hacer mi reembolso y jamás llegó.
Stayed 1 night in Nov 2025
Verified

10/10 Excellent

Vanessa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Todo excelente excepto que no cuenta con aire acondicionado.
Stayed 2 nights in Aug 2025
Verified

4/10 Poor

Rodrigo A

Disliked: Cleanliness, property conditions & facilities, room comfort

Ruidoso

No pudimos dormir sonó música en habitación toda la noche, alto volumen, el desayuno muy malo, el hotel no es tan económico, el agua no es potable, entonces deberían entregar una botella con agua potable
Stayed 1 night in Jun 2025
Verified

10/10 Excellent

Cindy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel a 10 minutos caminando a la plaza de Guatape y retirado de la piedra el peñol sus instalaciones son cómodas no es confortable que no tienen ascensor además que están divididas las amenidades
Stayed 1 night in Jun 2025