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Balcones del lago

2.0 star property

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Classic Studio, Balcony, Lake View | Free WiFi
Classic Studio, Balcony, Lake View | Living area | TV
Comfort Room, Balcony, Lake View | Living area | TV
Economy Triple Room | Bathroom
Comfort Room, Balcony, Lake View | Free WiFi

Popular amenities

  • Free Wi-Fi
  • Breakfast available

Explore the area

View in a map
2 Cl. 31, Guatapé, Antioquia, 053847
  • Place, Calle del Recuerdo
    ‪2 min walk‬
  • Place, Plazoleta de los zocalos
    ‪2 min walk‬
  • Place, Peñol-Guatapé Reservoir
    ‪10 min walk‬
  • Airport, Medellín (MDE-José María Córdova Intl.)
    ‪139 min drive‬

Room options

View all photos for Comfort Room, Balcony, Lake View

Comfort Room, Balcony, Lake View | Free WiFi

Comfort Room, Balcony, Lake View

  • Lake view
  • Sleeps 2
  • 1 Queen Bed
  • Free Wi-Fi

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About this property

Balcones del lago

This smoke-free hotel features tour/ticket assistance and a communal living room. Housekeeping is available once per stay.
Balcones del lago offers 3 accommodations. Cable televisions are provided. This Guatapé hotel provides complimentary wireless Internet access, with a speed of 100+ Mbps (good for 1–2 people or up to 6 devices). Housekeeping is provided once per stay.
During your stay at Balcones del lago, you're just a quick walk from Calle del Recuerdo. Features include breakfast (surcharge).
  • Free Wi-Fi (speed: 100+ Mbps (good for 1–2 people or up to 6 devices))
  • Breakfast served daily for a fee
  • Services include tour or ticket assistance
  • Steps from Calle del Recuerdo and Plazoleta de los zocalos
Balcones del lago offers its guests tour/ticket assistance and a communal living room. The front desk is open around the clock.

This Guatapé hotel is smoke free.

For a fee, guests can enjoy a local cuisine breakfast daily from 7:00 AM to 10:00 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)

Parking and transport

  • No on-site parking available

Food and drink

  • Daily local cuisine breakfast available 7:00 AM to 10:00 AM for a fee: COP 10,000 for adults and COP 10,000 for children

Guest services

  • Housekeeping (once per stay)
  • Tour and ticket assistance

Accessibility

  • No lift

More

  • Communal living room
  • Smoke-free property

Room amenities

Entertainment

  • TV with cable channels

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 9:00 PM
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

There is no front desk at this property
Guests will receive an email within 72 hours before arrival with check-in instructions; your host will greet you
To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation
Prior to arrival, you must complete online registration via a secure link
If you are planning to arrive after noon please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Renovations and closures

This property is closed from 21 January 2026 to 20 January 2028 (dates subject to change).

Access methods

Host will greet you

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • You may be required to pay the following charge at the property: Colombia value-added tax (VAT) at 19%. A VAT exemption is available to travellers who present a valid passport and tourist visa showing that they are not a resident of Colombia and who pay using a foreign card or via a bank transfer from outside Colombia. This exemption only applies to tourist package bookings (accommodation plus other travel services).

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for local cuisine breakfast: from approximately COP 10000 for adults and from COP 10000 for children

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a private host (a party not acting within their trade, business or profession). EU consumer law, including the right of withdrawal, will not apply to your booking. The cancellation policy set by the private host will cover your booking.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts cash
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
This property does not have a front desk. To arrange for check-in, guests must contact the property at least 72 hours prior to arrival using the information on the booking confirmation. Prior to arrival, guests must complete online registration with the property via a secure link. Guests arriving after noon must make advance arrangements by contacting the property using the information on the booking confirmation. Guests will receive an email 72 hours before arrival with check-in information. The host will greet guests on arrival.

We should mention

  • Visitors travelling with a child may be required by the property to present the following documents: at check-in, parents travelling into Colombia with a child under 18 may be obligated to present the child's birth certificate and photo ID (passport for non-Colombian citizens). If a relative or legal guardian is travelling into Colombia with the child, that relative or legal guardian may be obligated to present a notarised consent of travel signed by both parents, along with a copy of both parents' ID. If only one parent is travelling into Colombia with the child, that parent may be required to present a notarised consent of travel signed by the other parent. Visitors planning to travel with children should consult a Colombian consulate office in advance of travel for additional guidance.

Property is also known as

Balcones del lago Hotel
Balcones del lago Guatapé
Balcones del lago Hotel Guatapé

Balcones del lago Reviews