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Best Western Plus Hotel Stofella

4.0 star property

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View from property
Breakfast, lunch, dinner served; Italian cuisine
Lobby
Lobby
Standard Room, Multiple Beds, Smoking | In-room safe, desk, iron/ironing board, free WiFi

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Parking available
  • Bar
  • Room service
  • Air conditioning

Explore the area

View in a map
2 Avenida 12-28 Zona 10, Guatemala City, Guatemala, 1010
  • Place, Oakland Mall
    ‪9 min walk‬
  • Place, U.S. Embassy in Guatemala
    ‪10 min walk‬
  • Place, La Aurora Zoo
    ‪16 min walk‬
  • Airport, Guatemala City (GUA-La Aurora Intl.)
    ‪4 min drive‬

Room options

View all photos for Standard Room, 2 Double Beds, Smoking

In-room safe, desk, iron/ironing board, free WiFi

Standard Room, 2 Double Beds, Smoking

8.8 out of 10
Excellent
(9 reviews)
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, Multiple Beds, Smoking

In-room safe, desk, iron/ironing board, free WiFi

Standard Room, Multiple Beds, Smoking

8.0 out of 10
Very good
(10 reviews)
  • Sleeps 4
  • 2 Double Beds and 1 Single Bed

View all photos for Deluxe Room, 1 King Bed, Non Smoking

In-room safe, desk, iron/ironing board, free WiFi

Deluxe Room, 1 King Bed, Non Smoking

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Double Beds, Non Smoking

In-room safe, desk, iron/ironing board, free WiFi

Standard Room, 2 Double Beds, Non Smoking

8.8 out of 10
Excellent
(14 reviews)
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 1 King Bed, Non Smoking

In-room safe, desk, iron/ironing board, free WiFi

Standard Room, 1 King Bed, Non Smoking

10.0 out of 10
Exceptional
(4 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Double Beds, Non Smoking, Bathtub

In-room safe, desk, iron/ironing board, free WiFi

Standard Room, 2 Double Beds, Non Smoking, Bathtub

9.0 out of 10
Wonderful
(21 reviews)
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, Multiple Beds, Non Smoking

In-room safe, desk, iron/ironing board, free WiFi

Standard Room, Multiple Beds, Non Smoking

8.4 out of 10
Very good
(48 reviews)
  • Sleeps 4
  • 2 Double Beds and 1 Single Bed

View all photos for Standard Room, 1 King Bed, Non Smoking, Bathtub

In-room safe, desk, iron/ironing board, free WiFi

Standard Room, 1 King Bed, Non Smoking, Bathtub

8.0 out of 10
Very good
(1 review)
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 Double Bed, Non Smoking, Bathtub

Standard Room, 1 Double Bed, Non Smoking, Bathtub | In-room safe, desk, iron/ironing board, free WiFi

Standard Room, 1 Double Bed, Non Smoking, Bathtub

10.0 out of 10
Exceptional
(2 reviews)
  • Sleeps 2
  • 1 Double Bed

View all photos for Junior Suite, Multiple Beds, Non Smoking, Microwave (with Sofabed)

In-room safe, desk, iron/ironing board, free WiFi

Junior Suite, Multiple Beds, Non Smoking, Microwave (with Sofabed)

7.4 out of 10
Good
(3 reviews)
  • Sleeps 4
  • 1 King Bed, 1 Single Bed and 1 Double Sofa Bed

View all photos for Standard Room, 1 Double Bed, Non Smoking

Standard Room, 1 Double Bed, Non Smoking | In-room safe, desk, iron/ironing board, free WiFi

Standard Room, 1 Double Bed, Non Smoking

9.0 out of 10
Wonderful
(11 reviews)
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Room, 1 King Bed, Smoking

In-room safe, desk, iron/ironing board, free WiFi

Standard Room, 1 King Bed, Smoking

8.0 out of 10
Very good
(1 review)
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 2 Double Beds, Non Smoking

Deluxe Room, 2 Double Beds, Non Smoking | In-room safe, desk, iron/ironing board, free WiFi

Deluxe Room, 2 Double Beds, Non Smoking

8.6 out of 10
Excellent
(7 reviews)
  • Sleeps 4
  • 2 Double Beds

View all photos for Superior Room, 1 King Bed, Non Smoking

Superior Room, 1 King Bed, Non Smoking | In-room safe, desk, iron/ironing board, free WiFi

Superior Room, 1 King Bed, Non Smoking

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Room, 1 Queen Bed, Non Smoking

Superior Room, 1 Queen Bed, Non Smoking | In-room safe, desk, iron/ironing board, free WiFi

Superior Room, 1 Queen Bed, Non Smoking

  • Sleeps 2
  • 1 Queen Bed

View all photos for Superior Room, 2 Double Beds, Non Smoking

Superior Room, 2 Double Beds, Non Smoking | In-room safe, desk, iron/ironing board, free WiFi

Superior Room, 2 Double Beds, Non Smoking

9.0 out of 10
Wonderful
(4 reviews)
  • 1 bedroom
  • Sleeps 3
  • 2 Double Beds

2 Double Beds, Non-Smoking, Deluxe Room, Flat Screen Television, Mini Bar, Bathrobe

  • Sleeps 4

1 King Bed, Non-Smoking, Deluxe Room, Flat Screen Television, Mini Bar, Bathrobe

  • Sleeps 2

1 Double Bed, Non-Smoking, Flat Screen Television, Coffee Maker, Iron And Ironing Board, Hairdryer

  • Sleeps 2

2 Double Beds, Non-Smoking, Flat Screen Television, Coffee Maker, Iron And Ironing Board, Hairdryer

  • Sleeps 4

Junior 1 King 1 Single And Sofabed Suite Microwave Mini Bar Non Smoking

  • Sleeps 4

1 King Bed, Non-Smoking, Flat Screen Television, Coffee Maker, Iron And Ironing Board, Hairdryer

  • Sleeps 2

2 Double 1 Single Bed, Non-Smoking, Flat Screen Television, Coffee Maker, Iron And Ironing Board, Hairdryer

  • Sleeps 4

1 Double Bed, Non-Smoking, Standard Room, Flat Screen Television, Bathtub

  • Sleeps 2

2 Double Beds, Non-Smoking, Standard Room, Flat Screen Television, Bathtub

  • Sleeps 4

1 King Bed, Non-Smoking, Standard Room, Flat Screen Television, Bathtub

  • Sleeps 2

2 Double Beds, Non-Smoking, Superior Room, Mini Bar, Iron And Ironing Board

  • Sleeps 4

Superior King Room

  • Sleeps 2

Superior Queen Room

  • Sleeps 2

2 Double Beds, Smoking Room, Flat Screen Television, Coffee Maker, Iron and Ironing Board, Hairdryer

  • Sleeps 4

2 Double 1 Single Bed, Smoking Room, Flat Screen Television, Coffee Maker, Iron and Ironing Board, Hairdryer

  • Sleeps 4

1 King Bed, Smoking Room, Flat Screen Television, Coffee Maker, Iron and Ironing Board, Hairdryer

  • Sleeps 2

Standard Room, 2 Double Beds, Non Smoking, Bathtub

  • Sleeps 4

View all photos for Double Room Standard

In-room safe, desk, iron/ironing board, free WiFi

Double Room Standard

  • Sleeps 2

View all photos for Triple Room Standard

In-room safe, desk, iron/ironing board, free WiFi

Triple Room Standard

  • Sleeps 3

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About this property

Best Western Plus Hotel Stofella

Hotel in Guatemala City with free breakfast and fitness centre
Along with a restaurant, this hotel has a fitness centre and a bar/lounge. Free buffet breakfast and free WiFi in public areas are also provided. Other amenities include a snack bar/deli, a 24-hour business centre and self parking. Housekeeping is available on request.
Best Western Plus Hotel Stofella offers 100 air-conditioned accommodations with a safe and a hairdryer. 49-inch Smart televisions come with premium digital channels. Bathrooms include a combined bath/shower unit and complimentary toiletries.

This Guatemala City hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones. In-room massages, change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include a fitness centre.
The free breakfast at Best Western Plus Hotel Stofella gets high marks from our customers. During your stay, you're just a quick walk from Avia Mall. Enjoy features like free WiFi in public areas, plus a restaurant and a gym.
  • Free buffet breakfast offered
  • Free WiFi
  • Enjoy Italian cuisine while dining at Trattoria Veneciana
  • Self-parking available for a fee
  • Services include dry cleaning/laundry, tour or ticket assistance and a porter
  • On-site recreation includes a gym
  • Guests have great things to say about the breakfast and the location
  • 10 minutes by foot from U.S. Embassy in Guatemala and a 4-minute drive from La Aurora Zoo
Along with a restaurant, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. Free breakfast is served. A computer station is on site and WiFi is free in public spaces.

Business amenities include a 24-hour business centre and meeting rooms. A fitness centre, a vending machine, and multilingual staff are also featured at the business-friendly Best Western Plus Hotel Stofella. Parking is available for a fee.

Smoking is allowed in designated areas at this 4-star Guatemala City hotel.

Guests are served a free buffet breakfast. An additional breakfast is available daily for a fee.
Trattoria Veneciana – This restaurant specialises in Italian cuisine and serves breakfast, lunch and dinner. Guests can enjoy drinks at the bar.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Parking on site (GTQ 40 per night)

Food and drink

  • Free buffet breakfast
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Trattoria Veneciana

Things to do

  • Golf
  • Gym

Family friendly

  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • 24-hour business centre
  • Computer station
  • Conference space
  • Meeting rooms

Outdoors

  • Garden

Spa

  • In-room massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair-accessible path of travel

More

  • 4 floors
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Ballroom
  • Banquet hall
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Designated smoking areas
  • Eco-friendly cleaning products used
  • Living plant wall
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally-owned and organised tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • Reusable cups
  • Reusable tableware
  • Traditional architecture
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 49-inch smart TV with premium digital channels

Food and drink

  • Limited room service
  • Tea bags/instant coffee

More

  • Air conditioning
  • Cleaning products are eco-friendly
  • Desk
  • Eco-friendly toiletries
  • Electrical adapters
  • Energy-saving switches in guestrooms
  • Iron/ironing board
  • LED lighting
  • Phone
  • Recycling
  • Reusable coffee/tea filters
  • Safe
  • Water-efficient showers
  • Water-efficient toilets
  • Window screens

Policies

Check-in

Check-in start time: 3 PM; check-in end time: midnight
Contactless check-in and check-out are available

Check-out

Check-out before noon
Contactless check-out
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Best Western Plus Hotel Stofella

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children stay free when using existing bedding. Children may not be eligible for complimentary breakfast.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Self-parking fee: GTQ 40 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available
This property uses a grey water recycling system and eco-friendly cleaning products
Safety features at this property include a fire extinguisher, a smoke detector, a security system and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Children may not be eligible for complimentary breakfast.
  • Pets and service animals are not allowed on site.

Property is also known as

Stofella Hotel Guatemala City
Stofella Hotel Guatemala City
Stofella Hotel Guatemala City
Stofella Hotel Guatemala City
Stofella Hotel Guatemala City
Stofella Hotel Guatemala City
Stofella Hotel Guatemala City
Stofella Hotel Guatemala City
Stofella Hotel Guatemala City
Stofella Hotel Guatemala City
Stofella Hotel Guatemala City
Stofella Hotel Guatemala City
Stofella Hotel Guatemala City
Hotel Stofella Guatemala
Plus Stofella Guatemala City
Best Western Plus Hotel Stofella Hotel
Best Western Plus Hotel Stofella Guatemala City
Best Western Plus Hotel Stofella Hotel Guatemala City

Best Western Plus Hotel Stofella Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 639 out of 1026 reviews
Rating 8 - Good. 230 out of 1026 reviews
Rating 6 - Okay. 87 out of 1026 reviews
Rating 4 - Poor. 27 out of 1026 reviews
Rating 2 - Terrible. 43 out of 1026 reviews

9.2/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

8.6/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Jane

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

10/10 Excellent

JOHN, ORLANDO

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel I stayed there before the Pandemic back in FEB 2020 and just a bit ago in JUL 2025. Nice people, kind of a classic feel to it, quiet, not a bunch of kids running around making noise, and in a nice area District 10 in Guatemala City. Close to Oakland Mall and Fontibon Plaza both are nice, fairly upscale malls within walking distance and a cute zoo not too far away
Stayed 1 night in Jul 2025

10/10 Excellent

JOHN, ORLANDO

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I stayed there before the Pandemic way back in FEB 2020. I returned in AUG 2025 because I remembered it is a very nice hotel, safe, friendly people, great location!
Stayed 1 night in Jul 2025

8/10 Good

Ricardo

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

10/10 Excellent

Jorge

Stayed 1 night in Jul 2025

10/10 Excellent

Luis

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excelente lugar

Excelente hotel, la mejor ubicación, restaurantes, lugares nocturnos, conectividad, aeropuerto
Stayed 3 nights in Jul 2025

10/10 Excellent

Gilda

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
es un gran hotel, muy lindo, solo estuvimos una noche, pero totalmente recomendado
Stayed 1 night in Jul 2025

8/10 Good

Byron

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly and helpful staff
Stayed 1 night in Jul 2025

10/10 Excellent

Pablo, Port Saint Lucie FL

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Stores near restaurants near
Stayed 2 nights in Jul 2025

8/10 Good

Thomas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good stay

Hotel clean Easy check in Good breakfast Location ok Young lady dealing with breakfast area in the morning was very welcoming and helpful - premium service, deserves a pay rise for sure! Staff at reception was struggling with english - bit of a shame for an hotel
Stayed 1 night in Jul 2025

10/10 Excellent

Ismael

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Jun 2025

10/10 Excellent

Kean, Rochester

Travelled with family and small children, Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
In distirct with all other hotel, which is not close to old city dustrict. Wonderful buffet breakfast. Hotel helped to arrange a car to the saint lake for 4 hours with price lower than uber.
Stayed 1 night in Jun 2025

10/10 Excellent

Brian

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay close to the airport
Stayed 1 night in Jul 2025

10/10 Excellent

JOHN, ORLANDO

Liked: Cleanliness
Great hotel in a nice safe neighborhood
Stayed 1 night in Jul 2025

10/10 Excellent

Soraya, Fredericksburg

Nice and
Stayed 1 night in Jul 2025

10/10 Excellent

JOHN, ORLANDO

Liked: Cleanliness, amenities, property conditions & facilities
I stayed here 5 years ago before the Pandemic and I was happy to return. This is a nice and quiet hotel in a good area of the city. Will return again next time in Guatemala.
Stayed 1 night in Jul 2025

10/10 Excellent

Jose

Stayed 3 nights in Jun 2025

10/10 Excellent

Matthew

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jun 2025

8/10 Good

John

Business traveller
it was very good hotel
Stayed 3 nights in Jun 2025

10/10 Excellent

Silvia P

Stayed 1 night in Jun 2025

10/10 Excellent

Melissa

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel was perfect for us to spend the night after a long flight, as we were headed to Antigua the next day. It felt safe and comfortable, had AC and free breakfast, and was a quick trip from the airport. Would recommend!
Stayed 1 night in Jun 2025

10/10 Excellent

juan rafael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Todo bien
Stayed 2 nights in Jun 2025

8/10 Good

Noemy

Travelled with family
Liked: Amenities
The property OK. Did not like the fact that the room was in front of a breakfast set up and the noice started at 05:00 disturbing the peace.
Stayed 2 nights in Jun 2025

10/10 Excellent

MANUEL, Sterling

Liked: Cleanliness, staff & service, property conditions & facilities
We love it
Stayed 1 night in May 2025

8/10 Good

Howard

Liked: Cleanliness, amenities, property conditions & facilities
Nice location, I felt safe in the area. Several American and native restaurants close by.
Stayed 6 nights in Jun 2025