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Alisa Premier Cruise

5.0 star property

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Photo gallery for Alisa Premier Cruise

Exterior
Reception hall
Lounge
In-room safe, desk, laptop workspace, blackout curtains
Exterior

Reviews

9.6 out of 10
Exceptional

Popular amenities

  • Bar
  • Breakfast included
  • Laundry
  • Housekeeping
  • Room service
  • Spa

Explore the area

View in a map
Lounge 16, Tuan Chau Port, Halong Bay, Ha Long, Quang Ninh
  • Place, Tuan Chau Beach
    ‪13 min walk‬
  • Place, Tuan Chau Park
    ‪17 min walk‬
  • Place, Dolphin Club
    ‪18 min walk‬
  • Airport, Haiphong (HPH-Cat Bi)
    ‪46 min drive‬

Room options

View all photos for Junior Suite Ocean View (Double/Twin)

In-room safe, desk, laptop workspace, blackout curtains

Junior Suite Ocean View (Double/Twin)

  • 22 sq m
  • 1 bedroom
  • Ocean view
  • Sleeps 2
  • 1 Queen Bed OR 2 Single Beds

View all photos for Senior Suite Private Balcony & Jacuzzi (Double/Twin)

In-room safe, desk, laptop workspace, blackout curtains

Senior Suite Private Balcony & Jacuzzi (Double/Twin)

  • 22 sq m
  • 1 bedroom
  • Ocean view
  • Sleeps 2
  • 1 Queen Bed OR 2 Single Beds

View all photos for Senior Triple Suite Private Balcony

In-room safe, desk, laptop workspace, blackout curtains

Senior Triple Suite Private Balcony

10.0 out of 10
Exceptional
(1 review)
  • 24 sq m
  • 1 bedroom
  • Ocean view
  • Sleeps 3
  • 1 Queen Bed and 1 Single Bed

View all photos for Alisa Vip Suite Private Balcony & Jacuzzi

In-room safe, desk, laptop workspace, blackout curtains

Alisa Vip Suite Private Balcony & Jacuzzi

  • 30 sq m
  • 1 bedroom
  • Ocean view
  • Sleeps 2
  • 1 Queen Bed and 1 Single Bed

View all photos for Family Connecting Private Balcony & Jacuzzi

Family Connecting Private Balcony & Jacuzzi | In-room safe, desk, laptop workspace, blackout curtains

Family Connecting Private Balcony & Jacuzzi

  • 45 sq m
  • 2 bedrooms
  • Ocean view
  • Sleeps 4
  • 1 Queen Bed and 2 Large Single Beds

View all photos for Alisa Vip Suite Private Balcony & Jacuzzi - For 3

In-room safe, desk, laptop workspace, blackout curtains

Alisa Vip Suite Private Balcony & Jacuzzi - For 3

  • 32 sq m
  • 1 bedroom
  • Ocean view
  • Sleeps 3
  • 1 King Bed and 1 Single Bed

View all photos for Family Suite connecting Suite

In-room safe, desk, laptop workspace, blackout curtains

Family Suite connecting Suite

  • Sleeps 4

View all photos for Senior Suite Double/Twin Private Balcony

In-room safe, desk, laptop workspace, blackout curtains

Senior Suite Double/Twin Private Balcony

  • Sleeps 2

View all photos for Royal Suite Vip Triple

In-room safe, desk, laptop workspace, blackout curtains

Royal Suite Vip Triple

  • Sleeps 3

View all photos for Senior Suite Triple with Private Balcony

In-room safe, desk, laptop workspace, blackout curtains

Senior Suite Triple with Private Balcony

  • Sleeps 3

View all photos for Junior Suite Ocean View

In-room safe, desk, laptop workspace, blackout curtains

Junior Suite Ocean View

  • Sleeps 2

View all photos for Royal Suite Vip Double

In-room safe, desk, laptop workspace, blackout curtains

Royal Suite Vip Double

  • Sleeps 2

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About this property

Alisa Premier Cruise

Bayside cruise ship with full-service spa and free breakfast
This cruise ship features a full-service spa, a restaurant and a bar/lounge. Free buffet breakfast and free WiFi in public areas are also provided. Other amenities include a snack bar/deli, a rooftop terrace and spa services.
Alisa Premier Cruise offers 23 air-conditioned accommodations with DVD players and a safe. This accommodation offers separate sitting areas and includes desks. A pillow menu is available. Smart televisions come with digital channels and first-run films.

Bathrooms include a shower, bathrobes, slippers and bidets. This Ha Long cruise ship provides complimentary wireless Internet access. Additionally, rooms include complimentary bottles of water and coffee/tea makers. Housekeeping is provided on a daily basis.

The recreational activities listed below are available either on-site or nearby; fees may apply.
Guests can indulge in a pampering treatment at the cruise ship's full-service spa, Alisa Premier Cruise Spa. Services include deep-tissue massages, hot stone massages, Swedish massages and Thai massages. The spa is equipped with a mud bath. The spa is open daily.
During at least part of your stay, Alisa Premier Cruise weighs anchor and sets sail. Free breakfast, free WiFi in public areas and a full-service spa are available.
  • Free buffet breakfast served daily
  • Free WiFi
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Treat yourself to hot stone massages or mud baths at Alisa Premier Cruise Spa
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • On-site recreation includes yoga classes and fitness classes
  • Steps from Ha Long Bay and a 2-minute drive from Tuan Chau Amphitheater
  • Airport and local-area shuttle service available for a fee
Alisa Premier Cruise offers its guests a full-service spa. There's a restaurant on site, as well as a snack bar/deli. You can enjoy a drink at the bar/lounge. Free breakfast is available daily. A computer station is on site and WiFi is free in public spaces.

A business centre, a meeting room, and limo/town car service are available. Event space at this cruise ship measures 538 square feet (50 square metres) and includes conference space. A rooftop terrace, spa services, and barbecue grills are also featured at the luxury Alisa Premier Cruise. An area shuttle within 180 kilometres and an airport shuttle (available 24 hours) are available for a fee.

Smoking is allowed in designated areas at this 5-star Ha Long cruise ship.

Guests are served a free buffet breakfast daily from 7:00 AM to 8:30 AM.
Alisa Premier Cruise has a restaurant on site.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available
  • 24-hour return airport shuttle on request for a surcharge
  • Area shuttle (surcharge) up to 180 kilometres
  • Limo/town car service

Food and drink

  • Free buffet breakfast available daily 7:00 AM to 8:30 AM
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Things to do

  • Fitness classes
  • Full-service spa
  • TV in common areas
  • Yoga classes

Family friendly

  • DVD player
  • Laundry facilities
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Laundry facilities
  • Lockers
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance
  • Wedding services

Business services

  • 538 square feet of conference space
  • Business centre
  • Computer station
  • Meeting room

Outdoors

  • Barbecue grill
  • Dock
  • On the bay
  • Outdoor furniture
  • Rooftop terrace

Full-service spa

  • Deep-tissue massages
  • Hot stone massages
  • Mud bath
  • Spa open daily
  • Swedish massages
  • Thai massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No lift
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)

More

  • 4 floors
  • Banquet hall
  • Built in 2017
  • Designated smoking areas (fines apply)
  • Fireplace in lobby
  • Mosquito nets
  • Reception hall

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Pillow menu
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bidet
  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • DVD player
  • First-run films
  • Smart TV with digital channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Limited room service

More

  • Air conditioning
  • Desk
  • Electrical adapters
  • Laptop workspace
  • Safe
  • Separate sitting area
  • Soundproofed rooms
  • Window screens

Policies

Check-in

Check-in start time: 11 AM; check-in end time: 11:30 AM
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before 10:00 AM

Special check-in instructions

Guests must transfer via Shuttle to the property; guests must contact the property at least 24 hours before travel, using the contact information on the confirmation received after booking
This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
The property charges 2 per cent for credit card payments
Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
Guests must email a copy of their passport to the property immediately following booking their reservation. Guests who do not provide their passport details at least 24 hours in advance of arrival will be denied boarding by the Maritime Association. Guests must arrive at the cruise departure location by 12:15 PM: Dock 16, Tuan Chau Maria Island.

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children stay free when using existing bedding. Children may not be eligible for complimentary breakfast.
  • Rollaway/extra beds are available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Christmas Eve (24 December) Gala Dinner per adult: VND 840000
  • Gala Dinner on 24 January per adult: VND 840000
  • Gala Dinner on 24 January per child: VND 840000 (up to 10 years old)

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: VND 2200000 per vehicle
  • Rollaway beds are available for an additional fee
  • Credit card charges are subject to a surcharge of 2 per cent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher, a smoke detector and a first aid kit
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
To get to the property, guests need to transfer by Shuttle. Transfers need to be confirmed by contacting the property at least 24 hours before travel on the number on the booking confirmation. Alisa Premier Cruise offers transfers from the airport (fees may apply). Please contact the property on the number on the booking confirmation 24 hours prior to arrival with your arrival details. This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Reservations are needed for massage services and spa treatments. For reservations, contact the cruise ship before arrival using the contact information on the booking confirmation.
  • Children may not be eligible for complimentary breakfast.
  • Certain facilities might have restricted access. For details, you can contact the property at the number on the booking confirmation.

Property is also known as

Alisa Premier Cruise Halong
Alisa Premier Halong
Alisa Premier Cruise Ha Long
Alisa Premier Ha Long
Cruise Alisa Premier Cruise Ha Long
Ha Long Alisa Premier Cruise Cruise
Alisa Premier
Cruise Alisa Premier Cruise
Alisa Premier Cruise Cruise
Alisa Premier Cruise Ha Long
Alisa Premier Cruise Cruise Ha Long

Reviews

Alisa Premier Cruise Reviews

9.6

Exceptional

9.4/10

Cleanliness

9.6/10

Staff & service

9.2/10

Amenities

9.4/10

Property conditions & facilities

7.4/10

Eco-friendliness
Rating 10 - Excellent. 138 out of 182 reviews
Rating 8 - Good. 37 out of 182 reviews
Rating 6 - Okay. 5 out of 182 reviews
Rating 4 - Poor. 2 out of 182 reviews
Rating 2 - Terrible. 0 out of 182 reviews

Reviews

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I did the 1 night cruise and the whole experience was excellent. The administration (Anna) was very friendly and efficient and the logistics for the shuttle were clear. Once on board, the staff were very kind and attentive, the cabin was comfortable and the food was delicious. I enjoyed the excursions, particularly the caves and hiking. Would recommend to others. 5/5
Stayed 1 night in Apr 2024

10/10 Excellent

Joe, Melbourne

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The ship was very clean and the room was well equipped with a shower, bathtub and good tv channels. Our tour guide Thuy was very knowledgeable.
Stayed 1 night in Feb 2020

10/10 Excellent

Elaine

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great onboard crew and lovely boat!

John and his crew were very warm and welcoming. They made sure we had a good time and enjoyed our time out on Ha Long Bay. Our activities guide, Thuy, was great. She took the group on the two island excursions off the boat. The food onboard was delicious. We got a room with a balcony. Very relaxing as we enjoyed the view.
Stayed 1 night in Feb 2020

8/10 Good

jeremy

Liked: Staff & service, property conditions & facilities
Stayed 1 night in Feb 2020

10/10 Excellent

NARI

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent

The shuttle came to my accommodation in Hanoi and was comfy enough. The activities were fun: taichi, making spring rolls, kayaking, and climbing up the cliff with a bit of beaching. The foods were all good. Plus, our guide was Robert and he guided well talking about vietnamese food, culture and stuff. He made the friendly atmosphere during the journey with a big smile all the time.
Stayed 1 night in Dec 2019

8/10 Good

Abraham

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2020

10/10 Excellent

Daniel

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Comfortable introduction to Halong Bay

Comfortable trip to Halong Bay on a ship in good modern condition. Staff was friendly all around and food was of good quality. Unfortunately you only find out your cabin at boarding, as engine room noise various significantly depending on cabin location, e.g. lower deck. Luckily the engines are switched off at night when the ship is at anchor close to TiTop Island. The schedule is relatively tight but all excursions were worthwhile and should not be missed. Booking a 2nd night makes little sense as one only repeats the same course as on day one, but so far there seem to be no dedicated 2-night cruises. Overall the service and quality of the cruise reflect the relatively higher price, but it is worth it.
Stayed 1 night in Dec 2019

8/10 Good

Verified traveller

Travelled with family
Liked: Staff & service

3 star experience

The boat seemed a bit run down. We went on the Premier cruise but we saw another Alisa boat which looked newer (from the outside anyway). There was a leek in the bathroom, the spa bath was very small, toilet seat was wobbly, bed was too hard. But it had all the essentials albeit, quite basic. The activities were good and so was the food! Main thing was kids enjoyed themselves
Stayed 1 night in Dec 2019

8/10 Good

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I expected more for more than USD350 trip. It was good but expensive. You need to pay extra to get to ha long bay - usd 170
Stayed 1 night in Dec 2019

10/10 Excellent

Keng Ngee

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2019

10/10 Excellent

nitin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Alisa premier is excellent small cruise

Alisa premier is an excellent small cruise with friendly staff and clean and beautiful rooms. My only regret is that I booked it for one night. Going back with some good memories
Stayed 1 night in Dec 2019

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent service, accommodating staff who went the extra mile to cater to our needs. Keep up the great work!
Stayed 1 night in Dec 2019

10/10 Excellent

Radhakrishnan

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Cruise was amazing and with help of Anna logistic was arranged nicely. thank you very much
Stayed 1 night in Nov 2019

10/10 Excellent

Phin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

good cruise

Love this cruise. We had a cabin with a private balcony. It was very clean and comfortable. The bathroom was surprisingly big. Love the expedition to the cave. Nancy was very helpful in getting us transportation to and from our hotel to the cruise ship and Robert, our guide, was also very good.
Stayed 1 night in Oct 2019

10/10 Excellent

Daniel, Bay area

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a great time on the Alisa premier boat! Everything is clean, staff is very attentive, and you can tel it is one of the nicer boats on the water that doesn’t break the bank. I recommend this cruise, especially for couples and those not looking for a party boat. Nancy was great with helping us get everything figured out and assuring that we would get to the boat on time. Everything went very smoothly
Stayed 1 night in Sep 2019

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Sep 2019

10/10 Excellent

Randi

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We loved this cruise. The room was small but very comfortable. Lunch, dinner and breakfast were all delicious. The staff was lovely and did all they could to enhance our experience. When we mentioned that we did not want to eat uncooked vegetables the kitchen staff made us a special plate of cooked vegetables. We especially enjoyed the activities and our tour guide. We went to a wonderful cave, a pearl farm and an incredible beach. Thank you Alisa Premier Cruise!
Stayed 1 night in Aug 2019

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Best cruise in Ha Long Bay

Everything was fabulous, from Nancy who looked after the booking details to the fabulous crew who went out of there way to make us comfortable.
Stayed 2 nights in Aug 2019

4/10 Poor

Ana

Travelled with family
Disliked: Property conditions & facilities
Stayed 2 nights in Aug 2019

8/10 Good

MD

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Value for money

The trip was very good and enjoyable. We booked for a 2D1N trip for Halong Bay. The assistance from NANCY was very helpful. The view from the room was excellent. The bath was superb with jacuzzi and bathtub. The crew on board did their best and we were impressed. The only thing I would suggest is to lower their transfer cost. At present, it is 35USD, which I believe can be 20~25USD. I would recommend them to anyone wishing to visit Halong Bay soon.
Stayed 1 night in Aug 2019

10/10 Excellent

SAMRAN

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Beautiful Cruise

I loved our stay. The staff were so friendly. Nancy was so helpful - she helped us organise our transfers and made sure everything went through smoothly. I was stuck in hong kong due to airport strikes however Nancy was texting me with her concerns and was very kind. we loved the room and the views were amazing. the food was incredible - i packed my own food just incase the food was not good however I need not have bothered. the staff are so friendly. i loved our tour guide Nancy! she was so funny and knowledgable. the caves were incredible. i would 100% recommend.
Stayed 1 night in Aug 2019

10/10 Excellent

Verified traveller

Stayed 1 night in Jul 2019

10/10 Excellent

Jason, Hanoi

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice people Nice trip Enjoyed good experience with others.
Stayed 1 night in Jun 2019

4/10 Poor

Jc

Travelled with family
Disliked: Staff & service, amenities
We bought the round trip transportation hanoi-halong. The bus pick us up 40 mins later than promised. Took 4 hrs to get to the pier, it's only about 110 km. They forced us to stop at a ripoff shopping place for 30 mins both way. The ac on the bus is not effective,it's hot as hell. After we finished the cruise,we had to wait one and half hours for the bus. We were on the two day tour. The 2nd day basically has one hour of tour time where we when to an island where you can hike to the top to take some pictures. There is a little beach,but the water in the whole halong bay don't look inviting to me and looks dirty from all these pollution. I don't think this trip is worth it. The scenery in halong is way over rated. I would not recommend anyone to go.
Stayed 1 night in Apr 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Apr 2019