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Aparthotel

The Yen Residences Halong

4.0 star property

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Photo gallery for The Yen Residences Halong

Outdoor pool
Reception
Restaurant
Front of property
Minibar, desk, laptop workspace, free WiFi

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Pool
  • Parking included
  • Free Wi-Fi
  • Air-conditioning
  • Laundry room
  • Breakfast available

Explore the area

View in a map
E362 Sun Plaza Grand World, Bãi Cháy, Ha Long, Quang Ninh, 011000
  • Place, Sun Square
    ‪3 min walk‬
  • Place, Dragon Park
    ‪8 min walk‬
  • Place, Bai Chay Beach
    ‪8 min walk‬
  • Airport, Haiphong (HPH-Cat Bi)
    ‪50 min drive‬

Room options

View all photos for Standard Room

Standard Room | Minibar, desk, laptop workspace, free WiFi

Standard Room

  • City view
  • 35 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Studio Suite

Superior Studio Suite | Minibar, desk, laptop workspace, free WiFi

Superior Studio Suite

  • City view
  • 45 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Single Beds OR 1 Queen Bed

View all photos for Deluxe Studio Suite

Minibar, desk, laptop workspace, free WiFi

Deluxe Studio Suite

  • City view
  • 45 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Deluxe Studio Suite

Deluxe Studio Suite | Minibar, desk, laptop workspace, free WiFi

Deluxe Studio Suite

  • City view
  • 45 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Executive Studio Suite

Minibar, desk, laptop workspace, free WiFi

Executive Studio Suite

  • City view
  • 45 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed

View all photos for Family Studio Suite

Family Studio Suite | Minibar, desk, laptop workspace, free WiFi

Family Studio Suite

  • City view
  • 90 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

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About this property

The Yen Residences Halong

This smoke-free aparthotel features an outdoor pool, concierge services and dry cleaning. Free WiFi in public areas and free self parking are also provided. Other amenities include laundry facilities, a 24-hour front desk and tour/ticket assistance. Each apartment boasts a fireplace and offers free WiFi and a sitting area. For a bit of entertainment, a Smart TV comes with cable channels, and guests can also appreciate conveniences, such as a fridge and a dining table.
The Yen Residences Halong offers 40 air-conditioned accommodations with fireplaces and minibars. This accommodation offers separate sitting areas and includes dining tables. 43-inch Smart televisions come with premium cable channels and pay-per-view films. Bathrooms include a shower with a rainfall showerhead, bidets, complimentary toiletries and hairdryers.

This Ha Long aparthotel provides complimentary wireless Internet access, with a speed of 500+ Mbps (good for 6+ people or 10+ devices). Business-friendly amenities include desks and desk chairs. Housekeeping is provided on a daily basis.

Recreational amenities at the aparthotel include an outdoor pool.
During your stay at The Yen Residences Halong, you're just a quick walk from Bai Chay Beach. Features include free WiFi in public areas and free self-parking, plus an outdoor pool. This upmarket aparthotel has 40 apartments. Free WiFi and a fireplace are available in each apartment.
  • Each apartment offers a fireplace, a sitting area and a Smart TV
  • Free Wi-Fi (speed: 500+ Mbps (good for 6+ people or 10+ devices))
  • Free self-parking
  • Continental breakfast served daily for a fee
  • Take a swim in the outdoor pool
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • Within a 15-minute walk of Bai Chay Beach and Sun Square
The Yen Residences Halong offers its guests an outdoor pool, tour/ticket assistance, and concierge services. Public spaces have free WiFi. The Yen Residences Halong also features laundry facilities, dry cleaning/laundry services, and a lift. Free self parking is available.

This 4-star Ha Long aparthotel is smoke free.

For a fee, guests can enjoy a continental breakfast daily from 6:30 AM to 9:30 AM.

Property amenities

Beach

  • White sand beach (direct access)

Pool/Spa

  • Outdoor pool

Internet

  • Available in the apartment: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Full-sized refrigerator/freezer
  • Hob
  • Paper towels

Dining

  • Daily continental breakfast available 6:30 AM to 9:30 AM for a fee: VND 150,000 for adults and VND 100,000 for children
  • Dining table
  • Minibar

Bedrooms

  • Bedsheets provided
  • Rollaway/extra bed: VND 300,000 per night

Bathroom

  • 1 private bathroom
  • Bidet
  • Free toiletries
  • Hair dryer
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels provided

Living spaces

  • Dining table
  • Fireplace
  • Separate sitting area

Entertainment

  • 43-inch Smart TV with premium cable channels
  • Pay films

Laundry

  • Dry cleaning/laundry service
  • Laundry facilities

Work spaces

  • Desk chair
  • Laptop workspace

Comfort

  • Air conditioning

Pets

  • No pets or service animals

Suitability/Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible parking space
  • Accessible shuttle
  • In-room accessibility
  • Lift (200 centimetre wide door)
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchair-accessible van parking
  • Wheelchair-width doorways (150 centimetre wide)
  • Smoke-free property

Services and conveniences

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Free bottled water
  • Lockers
  • Luggage storage
  • Tour and ticket assistance

Safety features

  • Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
  • Smoke detector not reported (host has not indicated whether there is a smoke detector on the property)

General

  • 40 units

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: anytime

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at The Yen Residences Halong

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for VND 300000.0 per night.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for continental breakfast: from approximately VND 150000 for adults and from VND 100000 for children
  • Rollaway bed fee: VND 300000.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has not indicated whether there is a smoke detector on the property
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Pool access available from 8:00 AM to 6:00 PM
  • Pets and service animals are not allowed on site.

The Yen Residences Halong Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 11 out of 19 reviews
Rating 8 - Good. 6 out of 19 reviews
Rating 6 - Okay. 1 out of 19 reviews
Rating 4 - Poor. 0 out of 19 reviews
Rating 2 - Terrible. 1 out of 19 reviews

9.0/10

Cleanliness

7.2/10

Amenities

8.4/10

Property conditions & facilities

Reviews

10/10 Excellent

kevin

Liked: Cleanliness, property conditions & facilities
Great staff . Super friendly helpful and accommodating .
Stayed 5 nights in Nov 2025

10/10 Excellent

Michelle

Liked: Cleanliness, room comfort
Great room
Stayed 2 nights in Jun 2025

10/10 Excellent

Santiago

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
The hotel manager was super helpful. I recommend talking to the front desk about limo and private car services to and from nearby services. Also, I recommended checking with them for the boat tours and asking about more affordable options if you are not interested in the more expensive packages.
Stayed 3 nights in Jun 2025

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, room comfort

Value for money

This is a quiet spot, but it's close enough to the busier part of town. Easy walking distance to the beach.
Stayed 1 night in Mar 2025

8/10 Good

Jane

Absolutely the most comfortable bed I’ve stayed in my whole trip!
Stayed 1 night in Feb 2025

10/10 Excellent

Sara

Travelled with family
Liked: Cleanliness, room comfort

Great location very relaxing holiday

Everything was great. The rooms were very big and everything worked well, kids loved the tv with YouTube. Manager was great and very responsive on WhatsApp chat, for example I wanted to confirm the breakfast times at 8pm and received a response right away. The area was very quiet which was odd as it was close to everything including the cable car. We think it must have been the low season and everyone else might have just been out on cruises. Staff on site were very responsive and helpful, everything we needed was easy to communicate despite the language barrier. Perhaps people who want someone who speaks their native language to be on hand 24/7 should holiday close to home. I was able to easily inform the cleaning staff that we didn’t need our room made up just water, toilet paper and bin change. My husband got the wifi password from the front desk from the lovely non English speaking man who also helped us with our bags. He interacted with our kids in the lift without needing to speak, everyone was smiling and happy. We enjoyed the breakfast, they made the eggs fresh for us and offered Pho also made fresh. We found a place nearby that rents bikes for a few dollars so got a big family bike for 100baht for 1h20mins. Good pub nearby that serves large meals. Lunch cruise was great, we saw a lot and noticed that the boat and practices and procedures were much better and safer than other companies. Boat was in immaculate and very safe entry and exit unlike other companies.
Stayed 3 nights in Dec 2024

10/10 Excellent

Catherine

Travelled with group
Liked: Cleanliness, room comfort

Five star service

What a great hotel. Huge rooms. Fantastic value for money and Chow our host couldn't have done more to make our stay perfect. He even booked us a return transfer to Hanoi at a really good price and can arrange cruises as a superb price. I left a dress and he went to the trouble of getting it back to me. What a star
Stayed 1 night in Dec 2024

10/10 Excellent

King

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Everything was good except there is a short term renovation next door while we were there. Manager did apologize to guests when they arriveat to check in the property.
Stayed 2 nights in Dec 2023

8/10 Good

Annie

Travelled with family and small children
Liked: Cleanliness
This property is pretty new here. The rooms are comfortable and big. There is a kitchen. However, I am not sure about the cleanliness of the pool. It is very small and I was worried about the hygiene as it doesnt look like its maintained regularly. I am not sure if Oct is a low season in HaLong Bay, there is close to no one around here. It is also a 3 to 5 min taxi ride to the main attractions. But taxi here is very accessable and cheap. Staffs are very nice.
Stayed 2 nights in Oct 2023

6/10 Okay

Sanju

Disliked: Property conditions & facilities
It was not what we expected.
Stayed 1 night in Oct 2023

10/10 Excellent

Rasmus

Stayed 2 nights in Nov 2025

8/10 Good

YUHSUAN

Stayed 2 nights in May 2025

8/10 Good

pascal, St Philbert De Grd Lieu

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Je ne peux pas noter car période d’hiver donc pas grand chose à faire à part la baie dhallong qui vos le détour
Stayed 11 nights in Feb 2025

10/10 Excellent

andrea

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Hotel very amazing
Stayed 2 nights in Aug 2023

10/10 Excellent

Yves

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Personnel compétent et agréable
Stayed 2 nights in Aug 2023

8/10 Good

Filip

Liked: Cleanliness, room comfort
Stayed 1 night in Jun 2023

10/10 Excellent

KENJIN

Liked: Cleanliness, room comfort

강추..

새로오픈한 곳이라 부족한것은 있지만 가격대비 좋다. 아직 주변상가들이 활성화가 되지 않아서 불편했지만 앞으론 기대가 되는 곳이다. 사이공플라자 호텔 마주편 이라 알고있으면 편하다. 새로만든지역이라 첫날 찾는데 불편했다.
Stayed 2 nights in May 2023