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Heartland Hotel Haast

3.0 star property

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Photo gallery for Heartland Hotel Haast

View from property
Outdoor dining
Restaurant
Reception
Desk, iron/ironing board, free WiFi, bed sheets

Reviews

7.8 out of 10
Good

Popular amenities

  • Bar
  • Breakfast available
  • Room service
  • Housekeeping
  • Free WiFi
  • Laundry

Explore the area

View in a map
Haast-Jackson Bay Road, Haast, 7886
  • Haast Visitor Centre
    ‪5 min walk‬
  • Aotearoa Gemstones
    ‪2 min drive‬
  • Haast Beach
    ‪13 min drive‬

Room options

View all photos for Standard Triple Room, 3 Single Beds

Standard Triple Room, 3 Single Beds | Desk, iron/ironing board, free WiFi, bed sheets

Standard Triple Room, 3 Single Beds

  • 33 sq m
  • Sleeps 3
  • 3 Single Beds

View all photos for Standard Room

Standard Room | Desk, iron/ironing board, free WiFi, bed sheets

Standard Room

8.8 out of 10
Excellent
(12 reviews)
  • 33 sq m
  • Sleeps 3
  • 1 Queen Bed and 1 Single Bed

View all photos for Standard Room, 1 King Bed

Desk, iron/ironing board, free WiFi, bed sheets

Standard Room, 1 King Bed

7.8 out of 10
Good
(19 reviews)
  • 33 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Family Room, 3 Bedrooms

Desk, iron/ironing board, free WiFi, bed sheets

Family Room, 3 Bedrooms

  • 99 sq m
  • 3 bedrooms
  • Sleeps 6
  • 1 Double Bed and 4 Single Beds

View all photos for Family Room, 2 Bedrooms

Desk, iron/ironing board, free WiFi, bed sheets

Family Room, 2 Bedrooms

8.0 out of 10
Very good
(1 review)
  • 66 sq m
  • 2 bedrooms
  • Sleeps 4
  • 1 Double Bed OR 2 Single Beds

View all photos for Standard King Room

Desk, iron/ironing board, free WiFi, bed sheets

Standard King Room

  • Sleeps 2

Two-Bedroom Family Room

  • Sleeps 6

View all photos for Standard Triple Room

Desk, iron/ironing board, free WiFi, bed sheets

Standard Triple Room

  • Sleeps 3

View all photos for Standard Queen and Single Room

Desk, iron/ironing board, free WiFi, bed sheets

Standard Queen and Single Room

  • Sleeps 3

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About this property

Heartland Hotel Haast

Family-friendly hotel with coffee shop/cafe and restaurant
Along with a restaurant, this smoke-free hotel has a bar/lounge and a coffee shop/cafe. Free WiFi in public areas and free self parking are also provided. Other amenities include a business centre, dry cleaning and laundry facilities.
Heartland Hotel Haast offers 52 accommodations with a hairdryer and an iron/ironing board. Guests can surf the web using complimentary wireless Internet access. Bathrooms include a shower and complimentary toiletries. Housekeeping is provided on a daily basis.
Our customers tell us that they can't get enough of the helpful staff at Heartland Hotel Haast. During your stay, you're just a quick walk from Haast Visitor Centre. You'll find features such as free WiFi in public areas and free self-parking, plus a restaurant.
  • Free WiFi
  • Free self-parking
  • Drinking and dining options include a coffee shop, a restaurant and a bar/lounge
  • Continental breakfast served daily for a fee
  • Amenities include a front desk safe, a business centre and laundry facilities
  • Guests have great things to say about the clean guestrooms and the helpful staff
  • 6 minutes on foot from Haast Visitor Centre and a 2-minute drive from Aotearoa Gemstones
Along with a restaurant, there's a coffee shop/cafe on site. You can enjoy a drink at the bar/lounge. There's an onsite business centre.

Public spaces have free WiFi. An arcade/games room, tour/ticket assistance, and laundry facilities are also featured at the family-friendly Heartland Hotel Haast. Free self parking is available.

This 3-star Haast hotel is smoke free.

For a fee, guests can enjoy a continental breakfast daily from 7:00 AM to 10:00 AM.
Frontier Café & Bar – On-site restaurant. Guests can enjoy drinks at the bar.
Room service is available.

Awards and affiliations

Eco-certified property
This property participates in Qualmark Sustainable Tourism Business Award – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site

Food and drink

  • Daily continental breakfast available 7:00 AM to 10:00 AM for a fee: NZD 16 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Restaurants on site

  • Frontier Café & Bar

Things to do

  • Arcade/game room

Family friendly

  • Arcade/game room
  • Laundry facilities

Conveniences

  • Laundry facilities
  • Limited-hour front desk
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • Business centre

Accessibility

  • No lift

More

  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • TV

Food and drink

  • Room service

More

  • Desk
  • Iron/ironing board

Policies

Check-in

Check-in start time: 2 PM; check-in end time: 10 PM
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 10 AM

Special check-in instructions

The property charges NZD 1.5 for credit card payments
The front desk is open daily from 8:00 AM - 10:00 PM
Front desk staffed during limited hours

Access methods

Front desk (limited hours)

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 12 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for continental breakfast: from approximately NZD 16.00 per person
  • Credit card charges are subject to a surcharge of NZD 1.5

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Safety features at this property include a fire extinguisher and a smoke detector
The front desk at this property is open daily from 8:00 AM - 10:00 PM.
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Up to 2 children aged 12 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.

National rating

Rating provided by Qualmark®, source of official star ratings for accommodation in New Zealand.

Property is also known as

Heartland World Heritage
Heartland World Heritage Haast
Heartland World Heritage Hotel
Heartland World Heritage Hotel Haast
Hotel Haast World Heritage
Heartland Haast
Hotel Heartland Hotel Haast Haast
Haast Heartland Hotel Haast Hotel
Hotel Heartland Hotel Haast
Heartland Hotel Haast Haast
Heartland World Heritage Hotel
Heartland Hotel
Heartland
Heartland Hotel Haast Hotel
Heartland Hotel Haast Haast
Heartland Hotel Haast Hotel Haast

Heartland Hotel Haast Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 156 out of 621 reviews
Rating 8 - Good. 261 out of 621 reviews
Rating 6 - Okay. 148 out of 621 reviews
Rating 4 - Poor. 42 out of 621 reviews
Rating 2 - Terrible. 14 out of 621 reviews

8.2/10

Cleanliness

8.2/10

Staff & service

7.6/10

Amenities

7.2/10

Property conditions & facilities

7.4/10

Eco-friendliness

Reviews

10/10 Excellent

Anne

Liked: Cleanliness, staff & service, property conditions & facilities
Great place to stay overnight. Meal was very good. Nice & warm room. Very comfortable bed Definitely recommend it!
Stayed 1 night in Apr 2025

10/10 Excellent

Ramon

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beaut room , lovely bed & shower. Glorious outlook near world heritage national park forest. The pub was brilliant .. great service , awesome food , log fire & pool tables .
Stayed 1 night in May 2025

10/10 Excellent

Graham

Stayed 1 night in May 2025

10/10 Excellent

Greg

Stayed 2 nights in May 2025

6/10 Okay

Peter

Disliked: Cleanliness, staff & service, property conditions & facilities
No fridge, broken handle, torn pillow case, couldn’t turn off heater
Stayed 2 nights in May 2025

8/10 Good

Robyn

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in May 2025

8/10 Good

Ying

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location is stunning. The hotel dinning times are limited, if you come from big cities should be aware
Stayed 1 night in Apr 2025

8/10 Good

Philip, Surrey

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Basic room. Very heavy rain overnight. Noisy skylight and a small leak.
Stayed 1 night in May 2025

8/10 Good

Dave

Stayed 1 night in Apr 2025

8/10 Good

Emma

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Plenty of parking, amazing view from room. Clean
Stayed 1 night in May 2025

6/10 Okay

S J

Travelled with family

Average ✌️

Stayed 1 night in Apr 2025

10/10 Excellent

Claire

Liked: Cleanliness, property conditions & facilities
Totally surprised. We hit off season so room was very economical, just no fridge but for one night it didn't matter. We had dinner and it was above expectation, stick with recommended venison and whitebait and you will have a great meal. Staff are really friendly and helpful.
Stayed 1 night in Apr 2025

10/10 Excellent

Michelle

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was so good and the price was amazing
Stayed 1 night in Apr 2025

10/10 Excellent

Rodney

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quite location great pit stop on the way up the west coast
Stayed 1 night in Apr 2025

6/10 Okay

Louise

Stayed 1 night in Apr 2025

10/10 Excellent

Man Kit

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
the staff are extremely helpful
Stayed 2 nights in Apr 2025

8/10 Good

Sean

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location and very friendly staff
Stayed 1 night in Apr 2025

10/10 Excellent

Stewart

Liked: Cleanliness, staff & service, property conditions & facilities
Friendly
Stayed 1 night in Apr 2025

10/10 Excellent

Richard

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Haast heritage motel stay over

This was a heritage motel near Haast. As we drove up it looked a bit dated but when inside we were pleasantly surprised. The interior was rustic and open, the bar was long and well stocked, the food served was good and came in large size, the breakfast was buffet style the choice was large from cold to hot service. The room was standard motel type but exceptionally clean, the large bed comfortable and well equipped. Bathroom was large and the shower excellent. Staff helpful and friendly and a launderette on site.
Stayed 1 night in Mar 2025

8/10 Good

Janis

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Overall, very nice. Very friendly staff. Would have liked a hair dryer in the room. Continental breakfast for a small fee but not free. More for full breakfast.
Stayed 1 night in Mar 2025

10/10 Excellent

Derrick

Stayed 2 nights in Mar 2025

8/10 Good

Sean

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

2/10 Terrible

VANESSA

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

8/10 Good

Leonie

Liked: Cleanliness, staff & service, room comfort

Happy @ H H H

Overnight stay here before we travelled over the Haast Pass. Old style hotel in large grounds. Suitaed our needs for one night. Clean & comfortable. Good bar and restaurant.
Stayed 1 night in Mar 2025

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The staff were very friendly and welcoming. Would recommend too others
Stayed 1 night in Mar 2025