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Pinnacle Holiday Lodge

3.5 star property

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Photo gallery for Pinnacle Holiday Lodge

Exterior detail
Meeting facility
Indoor pool
Porch
Front of property

Reviews

8.2 out of 10
Very good

Popular amenities

  • Pool
  • Laundry
  • Air conditioning
  • Parking included
  • Free WiFi
  • Business services

Explore the area

View in a map
21 Heath Street, Halls Gap, VIC, 3381
  • Place, Grampians National Park
    ‪3 min walk‬
  • Place, Venus Baths and the Botanic Gardens Trailhead
    ‪5 min walk‬
  • Place, The Pinnacle
    ‪9 min walk‬

Room options

View all photos for Premier Spa Unit Mini-break

Free WiFi, bed sheets

Premier Spa Unit Mini-break

  • 50 sq m
  • Mountain view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Self-Cater Unit (Microwave etc., No Stove)

Standard Self-Cater Unit (Microwave etc., No Stove) | Free WiFi, bed sheets

Standard Self-Cater Unit (Microwave etc., No Stove)

7.8 out of 10
Good
(10 reviews)
  • 50 sq m
  • Mountain view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Superior Double Room, Jetted Tub, Mountain View (Adults Only)

Superior Double Room, Jetted Tub, Mountain View (Adults Only) | Room amenity

Superior Double Room, Jetted Tub, Mountain View (Adults Only)

8.0 out of 10
Very good
(11 reviews)
  • 50 sq m
  • Mountain view
  • Sleeps 2
  • 1 Queen Bed

King Room - Disability Access

9.0 out of 10
Wonderful
(2 reviews)
  • Sleeps 2
  • 1 Double Bed

Deluxe Queen Room

7.6 out of 10
Good
(15 reviews)
  • Sleeps 2
  • 1 Double Bed

Standard Family Room

8.4 out of 10
Very good
(8 reviews)
  • Sleeps 4
  • 2 Single Beds and 1 Double Bed

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About this property

Pinnacle Holiday Lodge

Central motel connected to a shopping centre in Halls Gap with free parking
An indoor pool, an outdoor tennis court and conference space are available at this smoke-free motel. Free WiFi in public areas and free self parking are also provided. Additionally, laundry facilities, express check-in and express check-out are on-site.
Pinnacle Holiday Lodge offers 15 air-conditioned accommodations with a hairdryer and free toiletries. 32-inch flat-screen televisions come with digital channels.

Bathrooms include a shower. Guests can surf the web using complimentary wireless Internet access.

Recreational amenities at the motel include an outdoor tennis court and an indoor pool.

The recreational activities listed below are available either on-site or nearby; fees may apply.

With your stay at Pinnacle Holiday Lodge, you're connected to a shopping centre and just a quick walk from Venus Baths and the Botanic Gardens Trailhead. Features include free WiFi in public areas and free self-parking, plus an indoor pool.
  • Free WiFi
  • Free self-parking
  • Take a swim in the indoor pool
  • Services include tour or ticket assistance and luggage storage
  • On-site recreation includes an outdoor tennis court and a playground
  • Within a 15-minute walk of Venus Baths and the Botanic Gardens Trailhead and The Pinnacle
Pinnacle Holiday Lodge offers its guests an outdoor tennis court and an indoor pool. WiFi is free in public spaces. Barbecue grills, tour/ticket assistance, and a garden are also featured at Pinnacle Holiday Lodge. Self parking is free.

This 3.5-star Halls Gap motel is smoke free.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Wheelchair-accessible parking available

Things to do

  • Indoor pool
  • Outdoor tennis court
  • Playground

Family friendly

  • Indoor pool
  • Laundry facilities
  • Playground

Conveniences

  • Laundry facilities
  • Limited-hour front desk
  • Luggage storage

Guest services

  • Tour and ticket assistance

Business services

  • Conference space

Outdoors

  • Barbecue grill
  • Garden
  • On the boardwalk/promenade
  • Picnic area

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Wheelchair-accessible parking

More

  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with digital channels

More

  • Air conditioning

Policies

Check-in

Check-in start time: 1:30 PM; check-in end time: 8 PM
Late check-in subject to availability
Express check-in available

Check-out

Check-out before 10 AM
Express check-out available

Special check-in instructions

The property charges 0.8 per cent for credit card payments
The front desk is open daily from 8 AM - 8 PM
Guests must contact the property in advance for check-in instructions; front desk staffed during limited hours
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 8 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Front desk (limited hours)

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are available for AUD 10.0 per stay.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Crib (infant bed) fee: AUD 10.0 per stay
  • Credit card charges are subject to a surcharge of 0.8 per cent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards and cash
Safety features at this property include a smoke detector
The front desk at this property is open daily from 8 AM - 8 PM.
To arrange for check-in, guests must contact the property at least 24 hours prior to arrival using the information on the booking confirmation. Guests arriving after 8 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

Property is also known as

Pinnacle Holiday Lodge Halls Gap
Pinnacle Holiday Lodge
Pinnacle Holiday Halls Gap
Pinnacle Holiday
Pinnacle Holiday Lodge Halls Gap, Grampians
Pinnacle Holiday Lodge Motel
Pinnacle Holiday Lodge Halls Gap
Pinnacle Holiday Lodge Motel Halls Gap

Pinnacle Holiday Lodge Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 136 out of 323 reviews
Rating 8 - Good. 113 out of 323 reviews
Rating 6 - Okay. 49 out of 323 reviews
Rating 4 - Poor. 15 out of 323 reviews
Rating 2 - Terrible. 10 out of 323 reviews

8.6/10

Cleanliness

8.2/10

Staff & service

7.8/10

Amenities

7.6/10

Property conditions & facilities

7.4/10

Eco-friendliness

Reviews

6/10 Okay

ruth

Liked: Cleanliness
Disliked: Staff & service
Have been staying at Pinnacles for 25 years, the property is dated but still satisfactory however it is time they updated the mattress and the towels.need to do some maintenance
Stayed 3 nights in Aug 2025

8/10 Good

Robert

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The facility was good the fake fire place didn't work
Stayed 1 night in Aug 2025

4/10 Poor

Kristy

Travelled with partner
Liked: Cleanliness
Disliked: Staff & service, amenities, property conditions & facilities
On arriving at check in time the office was unattended and had to call and wait to check in. Room was VERY dated. Linen was VERY old and towels were thread bare and frayed. Pillows and quilt were so thin. Shower did not get past luke warm and the noise from the pipes was so loud. Split system did not work properly and my partner checked the filters which were SOOOO thick with dust. We washed these in the kitchen sink and then it worked fine. Position wise the property was in the heart of town. You definitely get what you pay for here!
Stayed 2 nights in Aug 2025

10/10 Excellent

peter

Liked: Cleanliness, staff & service, property conditions & facilities
Enjoyed the stay. Would stay again
Stayed 3 nights in Jul 2025

10/10 Excellent

Mark

Travelled with group
Liked: Amenities
The size of the room was a bonus; our group of 6 were able to meet together comfortably in one room
Stayed 1 night in Jul 2025

10/10 Excellent

Kym

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We really enjoyed our stay and will be definitely coming back. Thank you 😊
Beautiful view
Stayed 1 night in Jul 2025

10/10 Excellent

Annette, Williamstown

Liked: Cleanliness, staff & service, amenities
The room was well clean and well equipped but it is a little tired and needs updating. Would still stay here again. Location is great too!
Stayed 1 night in Jun 2025

10/10 Excellent

thomas

Travelled with family
Liked: Amenities, property conditions & facilities
All good
Stayed 1 night in Jun 2025

8/10 Good

pam

Travelled with partner
Liked: Cleanliness
Perfect location I think it needs a bit of upgrade we had a spa room and the spa didn’t work we did get a bit of a refund but after a long day climbing we where looking forward to the spa bummer
Stayed 3 nights in Jun 2025

8/10 Good

Margaret

Liked: Cleanliness, property conditions & facilities
Loved clean comfortable close to shops Value for money
Stayed 1 night in Jun 2025

10/10 Excellent

Dennis

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
A great value for money accommodation for either long stays or a stop over. So convenient and ideally located. Would stay here again.
Stayed 1 night in Jun 2025

8/10 Good

Chris

Stayed 1 night in May 2025

6/10 Okay

Elzbieta

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Smelly room, needs big renovations, we paid for room with a spa bath but spa bath was out of order- would be nice to know in advance.
Stayed 1 night in May 2025

8/10 Good

John van

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Central to everything.
Stayed 2 nights in Apr 2025

10/10 Excellent

Amy

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was bigger than expected, very very close to all the shops, we could walk to everything, so very convenient. Check in was simple. The only one downfall was the fireplace in the room just looked a bit grubby, which didn’t particularly bother me personally but I can imagine it may bother others. So my suggestion would be either just get rid of it completely or put in an enclosed fireplace instead. Otherwise our stay was great.
Stayed 2 nights in Jan 2025

8/10 Good

Bill

Disliked: Staff & service
We asked for a microwave several time that was promised on the website - it never arrived!!!
Stayed 4 nights in Apr 2025

8/10 Good

John

Liked: Staff & service
Very close to shops and dining
Stayed 3 nights in Apr 2025

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, property conditions & facilities
Conveniente, quiet, clean & spacious
Stayed 1 night in Apr 2025

10/10 Excellent

Robyn

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent position
Stayed 1 night in Apr 2025

8/10 Good

Stewart

Liked: Cleanliness, property conditions & facilities, room comfort
Great location for walking to town. Old and outdated but suitable for a weekend away. Clean and comfortable
Stayed 1 night in Apr 2025

6/10 Okay

Stewart

Disliked: Staff & service
Stayed 1 night in Apr 2025

6/10 Okay

Ed

Disliked: Cleanliness
Stayed 2 nights in Mar 2025

8/10 Good

Barney

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
People feeding Wood Ducks outside our door , barley fed on the concrete and had to dodge duck poop every time we walked outside . There are Signs saying don’t feed the wildlife Need a sign pointing to the restaurants nearby .
Stayed 2 nights in Mar 2025

8/10 Good

mark

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location and amenities. Very close to everything in town. Great wildlife around the facility.
Stayed 1 night in Mar 2025

8/10 Good

Terrie

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The room was clean and comfortable
Stayed 2 nights in Mar 2025