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C Hotel by Carmen's, BW Premier Collection

3.0 star property

Choose dates to view prices

Photo gallery for C Hotel by Carmen's, BW Premier Collection

Lobby
Exterior
Indoor wedding
Breakfast and dinner served, Italian cuisine
Lobby

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Bar
  • Room service
  • 24/7 front desk

Explore the area

Map
1530 Stone Church Rd E, Hamilton, ON, L8W3P9
  • Albion Falls
    ‪13 min walk‬
  • Tim Hortons Field
    ‪10 min drive‬
  • FirstOntario Centre
    ‪13 min drive‬
  • Hamilton, ON (YHM-John C. Munro Hamilton Intl.)
    ‪18 min drive‬

Room options

View all photos for Suite, 1 King Bed, Non Smoking

Suite, 1 King Bed, Non Smoking | 1 bedroom, hypo-allergenic bedding, in-room safe, desk

Suite, 1 King Bed, Non Smoking

9.6 out of 10
Exceptional
(5 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, Multiple Beds, Non Smoking, Kitchenette (with Sofabed)

Fridge, microwave, coffee/tea maker

Suite, Multiple Beds, Non Smoking, Kitchenette (with Sofabed)

  • Sleeps 6
  • 2 King Beds

View all photos for Suite, 1 King Bed, Non Smoking, Kitchenette (with Sofabed)

Suite, 1 King Bed, Non Smoking, Kitchenette (with Sofabed) | 1 bedroom, hypo-allergenic bedding, in-room safe, desk

Suite, 1 King Bed, Non Smoking, Kitchenette (with Sofabed)

10.0 out of 10
Exceptional
(3 reviews)
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, Multiple Beds, Non Smoking, Kitchen (with Sofabed, Full Kitchen)

Suite, Multiple Beds, Non Smoking, Kitchen (with Sofabed, Full Kitchen) | 1 bedroom, hypo-allergenic bedding, in-room safe, desk

Suite, Multiple Beds, Non Smoking, Kitchen (with Sofabed, Full Kitchen)

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 6
  • 2 King Beds

View all photos for Suite, 1 King Bed, Non Smoking, Jetted Tub (with Sofabed)

Suite, 1 King Bed, Non Smoking, Jetted Tub (with Sofabed) | 1 bedroom, hypo-allergenic bedding, in-room safe, desk

Suite, 1 King Bed, Non Smoking, Jetted Tub (with Sofabed)

9.6 out of 10
Exceptional
(21 reviews)
  • 55 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 2 Queen Beds, Non Smoking

Suite, 2 Queen Beds, Non Smoking | 1 bedroom, hypo-allergenic bedding, in-room safe, desk

Suite, 2 Queen Beds, Non Smoking

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 4
  • 2 Queen Beds

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About this property

C Hotel by Carmen's, BW Premier Collection

Eco-certified hotel with 24-hour business centre and 24-hour front desk
An indoor pool, a restaurant and a bar/lounge are available at this smoke-free hotel. Free WiFi in public areas and free self parking are also provided. Other amenities include a snack bar/deli, a 24-hour business centre and a microwave in a common area. Housekeeping is available on request.
C Hotel by Carmen's, BW Premier Collection offers 52 air-conditioned accommodations with iPod docking stations and MP3 docking stations. 55-inch LCD televisions come with premium digital channels and DVD players. Guests can make use of the in-room fridges, microwaves and coffee/tea makers. Bathrooms include a shower with a rainfall showerhead, complimentary toiletries and hairdryers.

This Hamilton hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as telephones; free local calls are provided (restrictions may apply). Additionally, rooms include a safe and an iron/ironing board. Housekeeping is offered on request and hypo-allergenic bedding can be requested.

Recreational amenities at the hotel include an indoor pool.

Children aged under 16 years old are not allowed in the swimming pool or fitness facility without adult supervision. Guests aged under 16 years old are not allowed in the swimming pool or fitness facility.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Our customers tell us that they can't get enough of the helpful staff at C Hotel by Carmen's, BW Premier Collection. During your stay, you're just a quick walk from Splitsville Hamilton. Features include free WiFi in public areas and free self-parking, plus an indoor pool.
  • Free WiFi
  • Free self-parking
  • Enjoy Italian cuisine while dining at Baci Ristorante
  • Full breakfast served weekdays for a fee
  • Take a swim in the indoor pool
  • Services include dry cleaning/laundry, luggage storage and wedding services
  • Guests have great things to say about the clean guestrooms and the helpful staff
  • 13 minutes by car from FirstOntario Centre and 13 minutes from Lake Ontario
Along with a restaurant, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. A 24-hour business centre and 3 meeting rooms are available.

A computer station is on site and WiFi is free in public spaces. Event space at this hotel measures 17997 square feet (1672 square metres) and includes conference space. An indoor pool, multilingual staff, and laundry facilities are also featured at the eco-certified C Hotel by Carmen's, BW Premier Collection. Limited free parking is available on a first-come, first-served basis.

This 3-star Hamilton hotel is smoke free.

For a fee, guests can enjoy a full breakfast on weekdays from 7:00 AM and 10:00 AM.
Baci Ristorante – This restaurant specialises in Italian cuisine and serves breakfast and dinner. Guests can enjoy drinks at the bar.
Opens Wednesday - Sunday – On-site restaurant. Open daily.
Room service (during limited hours) is available.

Awards and affiliations

Eco-certified property
This property participates in Green Key Global – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.

Languages

English, Filipino, Italian, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Free self parking on site
  • Limited on-site parking
  • Wheelchair-accessible parking available

Food and drink

  • Weekday full breakfast available 7:00 AM to 10:00 AM for a fee: CAD 10 to 20 per person
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Baci Ristorante
  • Opens Wednesday - Sunday

Things to do

  • Indoor pool
  • TV in common areas

Family friendly

  • DVD player
  • Free cot
  • Grocery/convenience store
  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Shared microwave

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (on request)
  • Multilingual staff
  • Proposal/romance packages
  • Wedding services

Business services

  • 17,997 square feet of conference space
  • 24-hour business centre
  • 3 meeting rooms
  • Computer station

Outdoors

  • Outdoor furniture

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Handrails in stairways
  • Lift
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchairs on site

More

  • 6 floors
  • Ballroom
  • Banquet hall
  • Built in 2011
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Free cot
  • Hypo-allergenic bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shower
  • Towels provided

Entertainment

  • 55-inch LCD TV with premium digital channels
  • DVD player
  • IPod dock
  • MP3 dock

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Desk chair
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 11:00 PM
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Contactless check-out
Express check-out available

Special check-in instructions

Guests will receive an email within 24 hours before arrival with check-in instructions; front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 12 years old and younger stay free when using existing bedding.
  • Free cots (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: CAD 150.00 per accommodation, per stay
  • A damage deposit of CAD 250.00 will be collected before check-in.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: approximately CAD 10 to 20 per person

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
Guests must contact this property in advance to reserve high chair
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher and a smoke detector
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
Guests will receive an email 24 hours before arrival with check-in information. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Children aged 12 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Certain facilities might have restricted access. For details, you can contact the property at the number on the booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Best Western Premier C Carmen's
Best Western Premier C Carmen's Hamilton
Best Western Premier C Hotel Carmen's
Best Western Premier C Hotel Carmen's Hamilton
BEST WESTERN PREMIER C Hotel By Carmen's Hamilton, Ontario
Hotel Best Western Premier C Hotel by Carmen's Hamilton
Best Western Premier C Hotel Carmen's Hamilton
Best Western Premier C Hotel Carmen's
Best Western Premier C Carmen's Hamilton
Best Western Premier C Carmen's
Hamilton Best Western Premier C Hotel by Carmen's Hotel
Hotel Best Western Premier C Hotel by Carmen's
Best Western Premier C Hotel by Carmen's Hamilton
Premier C By Carmen's Hamilton

C Hotel by Carmen's, BW Premier Collection Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 754 out of 1002 reviews
Rating 8 - Good. 190 out of 1002 reviews
Rating 6 - Okay. 29 out of 1002 reviews
Rating 4 - Poor. 11 out of 1002 reviews
Rating 2 - Terrible. 18 out of 1002 reviews

9.6/10

Cleanliness

9.4/10

Staff & service

9.0/10

Amenities

9.4/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Philip

Stayed 1 night in Apr 2025

10/10 Excellent

John

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

10/10 Excellent

Antonia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

10/10 Excellent

Cody

Liked: Cleanliness
Stayed 1 night in Apr 2025

10/10 Excellent

Sheila

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2025

10/10 Excellent

Deepshikha

Liked: Cleanliness, staff & service, property conditions & facilities
Amazing place to stay
Stayed 1 night in Mar 2025

10/10 Excellent

Lee

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was great!
Stayed 1 night in Mar 2025

10/10 Excellent

Shannon

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great property with great amenities. Would highly recommend!
Stayed 3 nights in Feb 2025

10/10 Excellent

Melissa

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Mar 2025

10/10 Excellent

Denis

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

2/10 Terrible

Jillian

Business traveller, Travelled with partner
Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
Our room began shaking in the middle of the night lasted until morning, brought up issue to the front desk at check out and was looked like i was crazy. No refund offered, no explanation.
Stayed 1 night in Mar 2025

8/10 Good

Della

Travelled with family
Liked: Staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

10/10 Excellent

Krista

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Awesome place! Rooms are extremely clean and staff friendly.
Stayed 1 night in Mar 2025

10/10 Excellent

Kieren, Colborne

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2025

6/10 Okay

Brad

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
There was a lack of parking for hotel guests.
Stayed 1 night in Mar 2025

10/10 Excellent

Samantha

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great stay

Excellent stay, check in was quick and easy. Bed was comfortable
Stayed 1 night in Feb 2025

8/10 Good

Stacey

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A nice hotel over all and great location when attending events at Carmen’s

8/10 Good

Milton

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

10/10 Excellent

Hansel

Liked: Cleanliness, staff & service, property conditions & facilities
Nice place nice room, clean and safe.
Stayed 1 night in Mar 2025

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities
Very comfortable room at a good price. I appreciated the ability to check in early--that was a major consideration in booking. Would be nice if the kitchen had basic items like plates and cutlery. Surrounding area is stark, but that didn't impact my stay.
Stayed 1 night in Feb 2025

10/10 Excellent

Alexis

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

10/10 Excellent

Michelle

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 night because we got caught in a snowstorm! Everything was good. Good place to get stranded!
Stayed 2 nights in Feb 2025

10/10 Excellent

sandra

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great service
Stayed 5 nights in Feb 2025

10/10 Excellent

Billie

Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful hotel
Stayed 1 night in Jan 2025

8/10 Good

Roberto

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good experience overall, nice room and very clean. For some reason we found the building overall to be a bit noiser than others, both inside and out. For people who are light sleepers, we woke up a few times.
Stayed 1 night in Feb 2025