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C Hotel by Carmen's, BW Premier Collection

3.0 star property

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Photo gallery for C Hotel by Carmen's, BW Premier Collection

Lobby
Indoor wedding
Breakfast and dinner served, Italian cuisine
Lobby
Exterior

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Bar
  • Room service
  • 24/7 front desk

Explore the area

View in a map
1530 Stone Church Rd E, Hamilton, ON, L8W3P9
  • Place, Albion Falls
    ‪13 min walk‬
  • Place, Tim Hortons Field
    ‪10 min drive‬
  • Place, TD Coliseum
    ‪13 min drive‬
  • Airport, Hamilton, ON (YHM-John C. Munro Hamilton Intl.)
    ‪18 min drive‬

Room options

View all photos for Suite, 1 King Bed, Non Smoking, Jetted Tub (with Sofabed)

Suite, 1 King Bed, Non Smoking, Jetted Tub (with Sofabed) | Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Suite, 1 King Bed, Non Smoking, Jetted Tub (with Sofabed)

9.2 out of 10
Wonderful
(24 reviews)
  • 55 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 2 Queen Beds, Non Smoking

Suite, 2 Queen Beds, Non Smoking | Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Suite, 2 Queen Beds, Non Smoking

9.6 out of 10
Exceptional
(4 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, Multiple Beds, Non Smoking, Kitchen (with Sofabed, Full Kitchen)

Suite, Multiple Beds, Non Smoking, Kitchen (with Sofabed, Full Kitchen) | Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Suite, Multiple Beds, Non Smoking, Kitchen (with Sofabed, Full Kitchen)

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 6
  • 2 King Beds

View all photos for Suite, 1 King Bed, Non Smoking, Kitchenette (with Sofabed)

Suite, 1 King Bed, Non Smoking, Kitchenette (with Sofabed) | Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Suite, 1 King Bed, Non Smoking, Kitchenette (with Sofabed)

10.0 out of 10
Exceptional
(4 reviews)
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 King Bed, Non Smoking

Suite, 1 King Bed, Non Smoking | Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Suite, 1 King Bed, Non Smoking

9.8 out of 10
Exceptional
(6 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, Multiple Beds, Non Smoking, Kitchenette (with Sofabed)

Fridge, microwave, coffee/tea maker

Suite, Multiple Beds, Non Smoking, Kitchenette (with Sofabed)

9.0 out of 10
Wonderful
(2 reviews)
  • Sleeps 6
  • 2 King Beds

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About this property

C Hotel by Carmen's, BW Premier Collection

Hotel in Hamilton with 24-hour business centre and 24-hour front desk
An indoor pool, a restaurant and a bar/lounge are available at this smoke-free hotel. Free WiFi in public areas and free self parking are also provided. Other amenities include a snack bar/deli, a 24-hour business centre and a microwave in a common area. Housekeeping is available on request.
C Hotel by Carmen's, BW Premier Collection offers 52 air-conditioned accommodations with iPod docking stations and MP3 docking stations. 55-inch LCD televisions come with premium digital channels and DVD players. Guests can make use of the in-room fridges, microwaves and coffee/tea makers. Bathrooms include a shower with a rainfall showerhead, complimentary toiletries and hairdryers.

This Hamilton hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as telephones; free local calls are provided (restrictions may apply). Additionally, rooms include a safe and an iron/ironing board. Housekeeping is offered on request and hypo-allergenic bedding can be requested.

Recreational amenities at the hotel include an indoor pool.

Children aged under 16 years old are not allowed in the swimming pool or fitness facility without adult supervision. Guests aged under 16 years old are not allowed in the swimming pool or fitness facility.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Our customers tell us that they can't get enough of the helpful staff at C Hotel by Carmen's, BW Premier Collection. During your stay, you're just a quick walk from Splitsville Hamilton. Features include free WiFi in public areas and free self-parking, plus an indoor pool.
  • Free WiFi
  • Free self-parking
  • Enjoy Italian cuisine while dining at Baci Ristorante
  • Full breakfast served weekdays for a fee
  • Take a swim in the indoor pool
  • Services include dry cleaning/laundry, luggage storage and wedding services
  • Guests have great things to say about the helpful staff and the clean guestrooms
  • 13 minutes by car from TD Coliseum and 13 minutes from Lake Ontario
Along with a restaurant, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. A 24-hour business centre and 3 meeting rooms are available.

A computer station is on site and WiFi is free in public spaces. Event space at this hotel measures 17997 square feet (1672 square metres) and includes conference space. An indoor pool, multilingual staff, and laundry facilities are also featured at the business-friendly C Hotel by Carmen's, BW Premier Collection. Limited free parking is available on a first-come, first-served basis.

This 3-star Hamilton hotel is smoke free.

For a fee, guests can enjoy a full breakfast on weekdays from 7:00 AM and 10:00 AM.
Baci Ristorante – This restaurant specialises in Italian cuisine and serves breakfast and dinner. Guests can enjoy drinks at the bar.
Opens Wednesday - Sunday – On-site restaurant. Open daily.
Room service (during limited hours) is available.

Awards and affiliations

Eco-certified property
This property participates in Green Key Global – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Free self parking on site
  • Limited on-site parking
  • Wheelchair-accessible parking available

Food and drink

  • Weekday full breakfast available 7:00 AM to 10:00 AM for a fee: CAD 10 to 20 per person
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Baci Ristorante
  • Opens Wednesday - Sunday

Things to do

  • Indoor pool
  • TV in common areas

Family friendly

  • DVD player
  • Grocery/convenience store
  • In-room cot
  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Shared microwave

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (on request)
  • Multilingual staff
  • Proposal/romance packages
  • Wedding services

Business services

  • 17,997 square feet of conference space
  • 24-hour business centre
  • 3 meeting rooms
  • Computer station

Outdoors

  • Outdoor furniture

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Handrails in stairways
  • Lift
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchairs on site

More

  • 6 floors
  • Ballroom
  • Banquet hall
  • Built in 2011
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Free cot
  • Hypo-allergenic bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shower
  • Towels provided

Entertainment

  • 55-inch LCD TV with premium digital channels
  • DVD player
  • IPod dock
  • MP3 dock

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Desk chair
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 11:00 PM
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Contactless check-out
Express check-out available

Special check-in instructions

Guests will receive an email within 24 hours before arrival with check-in instructions; front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 12 years old and younger stay free when using existing bedding.
  • Free cots (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: CAD 150.00 per accommodation, per stay
  • A damage deposit of CAD 250.00 will be collected before check-in.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: approximately CAD 10 to 20 per person

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
Guests must contact this property in advance to reserve high chair
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher and a smoke detector
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
Guests will receive an email 24 hours before arrival with check-in information. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Children aged 12 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Certain facilities might have restricted access. For details, you can contact the property at the number on the booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Best Western Premier C Carmen's
Best Western Premier C Carmen's Hamilton
Best Western Premier C Hotel Carmen's
Best Western Premier C Hotel Carmen's Hamilton
BEST WESTERN PREMIER C Hotel By Carmen's Hamilton, Ontario
Hotel Best Western Premier C Hotel by Carmen's Hamilton
Best Western Premier C Hotel Carmen's Hamilton
Best Western Premier C Hotel Carmen's
Best Western Premier C Carmen's Hamilton
Best Western Premier C Carmen's
Hamilton Best Western Premier C Hotel by Carmen's Hotel
Hotel Best Western Premier C Hotel by Carmen's
Best Western Premier C Hotel by Carmen's Hamilton
Premier C By Carmen's Hamilton

C Hotel by Carmen's, BW Premier Collection Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 751 out of 1005 reviews
Rating 8 - Good. 192 out of 1005 reviews
Rating 6 - Okay. 34 out of 1005 reviews
Rating 4 - Poor. 11 out of 1005 reviews
Rating 2 - Terrible. 17 out of 1005 reviews

9.6/10

Cleanliness

9.4/10

Staff & service

9.0/10

Amenities

9.4/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service
Stayed 4 nights in Jul 2025

10/10 Excellent

Samuel

Stayed 1 night in Jul 2025

10/10 Excellent

Nancy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay and easy drive to the airport. Lots of dining options around. Great visual appeal - love the decorating.
Stayed 1 night in Jul 2025

10/10 Excellent

Christine

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was very friendly and the hotel was beautiful. Our room was clean and very comfortable
Stayed 1 night in Jul 2025

10/10 Excellent

Shaina

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was quiet, clean, and sophisticated looking. Really loved the shower. Staff was amazing.
Stayed 1 night in Jul 2025

10/10 Excellent

Adam R

Stayed 1 night in Jul 2025

10/10 Excellent

Toshihiro

Stayed 1 night in Jul 2025

10/10 Excellent

Shane

Liked: Cleanliness, property conditions & facilities
Very nice. Cool themes. We will be back.
Stayed 1 night in May 2025

10/10 Excellent

Nancy

Liked: Cleanliness, amenities, property conditions & facilities
It was clean and our room had the perfect setup. The beds were super comfortable. I had the best sleep! The staff was friendly and the front desk always had apples, oranges and cookies for snacks.
Stayed 3 nights in Jul 2025

10/10 Excellent

Matthew

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

8/10 Good

Debbie

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jun 2025

10/10 Excellent

Russ

Stayed 1 night in Jul 2025

8/10 Good

Amin

Liked: Cleanliness, staff & service, property conditions & facilities
it was a great experience
Stayed 1 night in Jun 2025

10/10 Excellent

Danielle

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall this was our best hotel stay ever. Everyone was so lovely and the room was incredible. We can’t wait to be back!
Stayed 1 night in Jun 2025

10/10 Excellent

Lori

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Didn't like TV stations...No TV Guide. No free movies. Other than that everything else was fine. Nice to not have to drive after a wedding.
Stayed 1 night in Jun 2025

10/10 Excellent

auroza

Liked: Cleanliness, staff & service, property conditions & facilities
I will come again, clean, convenient parking.
Stayed 1 night in Jun 2025

10/10 Excellent

MaryAnn

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Great place to stay.
Stayed 1 night in Jun 2025

10/10 Excellent

Amanda

Stayed 4 nights in Mar 2025

8/10 Good

Yvonne

Travelled with family, Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
The room was absolutely beautiful. The hotel was very appealing. The workers friendly. Only problem I had was in our bathroom. The toilet paper dispenser was out of reach when sitting in the toilet. The shower should have had a hand held sprayer.
Stayed 1 night in Jun 2025

6/10 Okay

Melody

Travelled with family and small children
Liked: Property conditions & facilities
The hotel itself and facilities are beautiful, the double king room was very spacious and accommodating. E also really appreciate the coffee machine which the kids also enjoyed as it provided hot chocolate. The on site restaurant food was above average, no complaints, though service was a little lax. Front desk was often vacant of staff which i found a little unprofessional, but the staff were still all pleasant. My main complaint was the bedding smelled kind of sweaty which was off putting and I'm glad i brought my own pillow or i would not have been able to sleep like that. On a final positive note my daughters enjoyed swimming in the pool.
Stayed 2 nights in Jun 2025

10/10 Excellent

Paul

Travelled with family, Travelled with family and small children, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great property and great staff
Stayed 1 night in Jun 2025

8/10 Good

SEAN

Liked: Cleanliness, staff & service, property conditions & facilities
Gorgeous hotel. Was clean and new.
Stayed 1 night in Jun 2025

8/10 Good

Jennifer

Stayed 1 night in Jun 2025

8/10 Good

Warren

Stayed 3 nights in Jun 2025

8/10 Good

Helene

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jun 2025