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Au Coeur d'Hanoi Apartment

3.0 star property

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Photo gallery for Au Coeur d'Hanoi Apartment

Interior entrance
Studio | Desk, free WiFi, bed sheets
Au Coeur Terrace Suite Apartment 1 Bedroom | Bathroom | Shower, rainfall showerhead, free toiletries, hair dryer
View from room
Studio | Private kitchen | Electric kettle

Reviews

7.0 out of 10
Good

Popular amenities

  • Free Wi-Fi
  • Air-conditioning
  • Laundry room
  • Housekeeping
  • 24/7 front desk

Explore the area

View in a map
82H Tho Nhuom, Hoan Kiem, Hanoi
  • Place, Hoa Lo Prison Museum
    ‪3 min walk‬
  • Place, Hoan Kiem Lake
    ‪8 min walk‬
  • Place, Train Street
    ‪10 min walk‬
  • Airport, Hanoi (HAN-Noi Bai Intl.)
    ‪38 min drive‬

Room options

View all photos for Au Coeur Comfort Apartment 2 Bedrooms

Au Coeur Comfort Apartment 2 Bedrooms | In-room dining

Au Coeur Comfort Apartment 2 Bedrooms

  • City view
  • 65 sq m
  • 2 bedrooms
  • Sleeps 5
  • 1 Queen Bed and 2 Single Beds

View all photos for Au Coeur Terrace Suite Apartment 1 Bedroom

Au Coeur Terrace Suite Apartment 1 Bedroom | Private kitchen | Electric kettle

Au Coeur Terrace Suite Apartment 1 Bedroom

  • City view
  • 65 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed

View all photos for Studio

Studio | Desk, free WiFi, bed sheets

Studio

  • City view
  • 30 sq m
  • Sleeps 2
  • 1 Queen Bed

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About this property

Au Coeur d'Hanoi Apartment

Hotel in Hanoi, near Hoan Kiem Lake
This smoke-free hotel features concierge services, dry cleaning and laundry facilities. WiFi in public areas is free. Additionally, a 24-hour front desk, tour/ticket assistance and ATM/banking services are on-site.
Au Coeur d'Hanoi Apartment offers 7 air-conditioned accommodations with complimentary bottles of water and complimentary slippers. 32-inch LCD televisions come with cable channels.

Bathrooms include a shower with a rainfall showerhead, bidets, complimentary toiletries and hairdryers. This Hanoi hotel provides complimentary wireless Internet access. Housekeeping is provided on a daily basis.

The recreational activities listed below are available either on-site or nearby; fees may apply.
During your stay at Au Coeur d'Hanoi Apartment, you're just a quick walk from Hoa Lo Prison Museum. You'll find features such as free WiFi in public areas, plus dry cleaning service and a round-trip airport shuttle (surcharge).
  • Free WiFi
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • On-site recreation includes bicycles to rent
  • Within a 15-minute walk of Hoan Kiem Lake and St. Joseph's Cathedral of Hanoi
  • Airport shuttle service available for a fee
As a guest of Au Coeur d'Hanoi Apartment, you'll find tour/ticket assistance, concierge services, and laundry facilities. Public spaces have free WiFi. An airport shuttle (available 24 hours) is available for a fee. Au Coeur d'Hanoi Apartment also features dry cleaning/laundry services and an ATM.

This 3-star Hanoi hotel is smoke free.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available
  • 24-hour return airport shuttle (surcharge)

Things to do

  • Bicycle rentals

Family friendly

  • Laundry facilities

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Luggage storage

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No lift
  • Sign language-capable staff

More

  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Slippers
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • 32-inch LCD TV with cable channels

Food and drink

  • Electric kettle
  • Free bottled water

More

  • Air conditioning
  • Desk

Policies

Check-in

Check-in start time: 2 PM; check-in end time: anytime
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: VND 410000.00 per vehicle (one-way)
  • Cleaning/housekeeping/linen are available for an additional fee

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher, a smoke detector, a security system and window guards
To arrange for check-in, guests must contact the property in advance of arrival using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

Property is also known as

Au Coeur d'Hanoi Apartment Aparthotel
Au Coeur Apartment Aparthotel
Au Coeur Apartment
Au Coeur D'hanoi Hanoi
Au Coeur d'Hanoi Apartment Hotel
Au Coeur d'Hanoi Apartment Hanoi
Au Coeur d'Hanoi Apartment Hotel Hanoi

Au Coeur d'Hanoi Apartment Reviews

Reviews

7.0

Good

Rating 10 - Excellent. 4 out of 14 reviews
Rating 8 - Good. 2 out of 14 reviews
Rating 6 - Okay. 5 out of 14 reviews
Rating 4 - Poor. 3 out of 14 reviews
Rating 2 - Terrible. 0 out of 14 reviews

6.8/10

Cleanliness

6.4/10

Staff & service

4.0/10

Amenities

5.8/10

Property conditions & facilities

Reviews

10/10 Excellent

Monica

Stayed 1 night in Dec 2019

4/10 Poor

Businessman, Tokyo

Business traveller
Disliked: Cleanliness, staff & service, amenities
No clean service, no person incharge who can answer your request, no front desk but just a security guard.
Stayed 3 nights in Nov 2018

6/10 Okay

Samuel, Singapore

Liked: Cleanliness, room comfort

Walkable distance to the Old Quarters

If you're a frequent traveller to Hanoi, finding this hotel at the end of an alley isn't too difficult. If you're a newbie to Hanoi, and google maps shows you the street where this ends, you can't miss the hotel. Look for the extremely well lit building in the alley. THATS THE ONE! LOL!
Stayed 1 night in Mar 2018

10/10 Excellent

ray

Liked: Property conditions & facilities
Stayed 2 nights in Dec 2024

6/10 Okay

jan

Disliked: Property conditions & facilities
Stayed 14 nights in Jan 2024

4/10 Poor

Viggo

Travelled with family
Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2024

6/10 Okay

Hannes

Travelled with family, Travelled with family and small children
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Sehr schmutzige Zimmer als wir ankamen. Auch die Küche wurde erst mit unserem Ankommen grob gereinigt. Möbel sind sehr abgenutzt. Ausser dem sehr netten und hilfsbereiten Guard vor Ort praktisch kein Service. Die Lage ist das einzig positive.
Stayed 6 nights in Apr 2023

4/10 Poor

yao chuan

Liked: Cleanliness, room comfort
Disliked: Property conditions & facilities
訂房網路照片和入住完全不同，房間非常小，留的電話是已經離職的員工非常不妥。 巷弄內非常暗，這幾天下雨也濕滑。
Stayed 1 night in Dec 2019

8/10 Good

Bo

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

尚稱愉快的商務旅行

房間無法選擇non-smoking，所以有點菸味。一房有大床，另一房有2張床，公共空間基本上是廚房，有4人桌可用，一樓有飲水機可裝水。附近有Aeon Citimart可購物，也有小吃攤，算是挺方便的。
Stayed 5 nights in Oct 2019

10/10 Excellent

KWANG KYU, 충남천안

Liked: Cleanliness, staff & service, room comfort

만족합니다

청소 서비스 요금은 별도입니다 친구들과 펜션 놀러왔다고 생각하면 가성비는 최고에요 투룸은 성인 남성3명이 충분히 넓고 편안하게 사용할수있습니다 24시간 경비원이 있어 늦은시간까지 놀다 오셔도 걱정없습니다 청결상태는 제 입장에선 만족했어요 한국의 왠만한 펜션보다는 깨끗합니다 청소 서비스는 원룸150000동(7500원)투룸 300000동(15000원)이에요 팁도 필요없어요 5일 일정 잘 보내다 옵니다 호안끼엠이나 맥주거리 주요 관광지(단체 투어 집결지인 오페라하우스)모두 도보로 가능합니다 (20분정도)그랩 이용하는데도 문제가 없었고요
Stayed 5 nights in Oct 2019

10/10 Excellent

Jean

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
住宿地點離36古街走路10分鐘，公寓裡有電梯，冷氣很涼，公寓很乾淨，還有一個小廚房，適合家庭旅遊的人來住哦。
Stayed 1 night in Aug 2019

6/10 Okay

Verified traveller

Travelled with family
Liked: Cleanliness
Disliked: Staff & service
适合家庭出行，地点适中，去河内景点一般可以步行十几分钟。但是，说能住5个大人太牵强，必须横着睡。而且，没有每天打扫，更换饮料水的服务，必须另外付钱。这个公寓离开它的酒店有距离，只有一个看门的保安，语言不通。房间里额外的枕头发霉。。。
Stayed 4 nights in Dec 2018

6/10 Okay

Verified traveller

Liked: Staff & service
Disliked: Property conditions & facilities, room comfort
Stayed 18 nights in Oct 2018

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

快適で住んでいるように過ごせます

とてもいいサービスアパートでした。最初は、フロントに英語の全くわからないセキュリティがいるだけで戸惑いましたが、居心地よく、立地も悪くなく、よかったです。
Stayed 2 nights in Mar 2018