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Aurora Oriental Hotel

4.5 star property

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Photo gallery for Aurora Oriental Hotel

Outdoor pool
Signature Double Room, Lake View | Lake view
Reception
Signature Double Room, Lake View | Balcony view
Luxury Double Room, 1 King Bed, City View | 1 bedroom, minibar, in-room safe, individually decorated

Reviews

10 out of 10
Exceptional

Popular amenities

  • Bar
  • Breakfast included
  • Pool
  • Spa
  • 24/7 front desk
  • Air conditioning

Explore the area

Map
Ly Thai To str, No 26, Hanoi, Ly Thai To, 11007
  • Hoan Kiem Lake
    ‪3 min walk‬
  • Hanoi Old Town Night Market
    ‪7 min walk‬
  • Hanoi Opera House
    ‪8 min walk‬
  • Hanoi (HAN-Noi Bai Intl.)
    ‪26 min drive‬

Room options

View all photos for Family Double Room, 2 Bedrooms, City View

Family Double Room, 2 Bedrooms, City View | City view

Family Double Room, 2 Bedrooms, City View

  • City view
  • 50 sq m
  • Sleeps 4
  • 2 King Beds

View all photos for Junior Double Room, City View

1 bedroom, minibar, in-room safe, individually decorated

Junior Double Room, City View

  • City view
  • 28 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Signature Double Room, Lake View

Signature Double Room, Lake View | Balcony

Signature Double Room, Lake View

  • Lake view
  • 50 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Double or Twin Room, City View

Deluxe Double or Twin Room, City View | 1 bedroom, minibar, in-room safe, individually decorated

Deluxe Double or Twin Room, City View

  • City view
  • 22 sq m
  • Sleeps 3
  • 1 King Bed OR 2 Single Beds

View all photos for Family Double Room, 2 Bedrooms, Lake View

Family Double Room, 2 Bedrooms, Lake View | Lake view

Family Double Room, 2 Bedrooms, Lake View

  • Lake view
  • 50 sq m
  • Sleeps 4
  • 2 King Beds

View all photos for Luxury Double Room, 1 King Bed, City View

Luxury Double Room, 1 King Bed, City View | 1 bedroom, minibar, in-room safe, individually decorated

Luxury Double Room, 1 King Bed, City View

  • City view
  • 35 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Double Room, Lake View

1 bedroom, minibar, in-room safe, individually decorated

Junior Double Room, Lake View

  • Lake view
  • 35 sq m
  • Sleeps 2
  • 1 King Bed

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About this property

Aurora Oriental Hotel

Luxury hotel with full-service spa and free breakfast
Along with a full-service spa, this hotel has an outdoor pool and a restaurant. Free buffet breakfast, free WiFi in public areas and a free manager's reception are also provided. Other amenities include a bar/lounge, spa services and concierge services. Housekeeping is available on request.
Aurora Oriental Hotel offers 52 air-conditioned accommodations with fireplaces and minibars. Each accommodation is individually decorated. A pillow menu is available. Smart televisions come with digital channels. Bathrooms include baths or showers with a rainfall showerhead, bathrobes, slippers and bidets.

Guests can surf the web using the complimentary wireless Internet access (speed: 250+ Mbps (good for 3–5 people or up to 10 devices)). Business-friendly amenities include desks, safes and telephones. Additionally, rooms include complimentary bottles of water and coffee/tea makers. An iron/ironing board, change of towels and change of bedsheets can be requested. A nightly turndown service is provided and housekeeping is offered on request.

Recreational amenities at the hotel include an outdoor pool.
Guests can indulge in a pampering treatment at the hotel's full-service spa, Shiki Onsen - Spa. Services include massages. The spa is equipped with a sauna. The spa is open daily.
During your stay at Aurora Oriental Hotel, you're just a quick walk from Hoan Kiem Lake. Features include free breakfast, free WiFi in public areas and a free manager's reception.
  • Free buffet breakfast served daily
  • Free Wi-Fi (speed: 250+ Mbps (good for 3–5 people or up to 10 devices))
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Take a swim in the outdoor pool
  • Indulge with massages at Shiki Onsen - Spa
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • Just a 5-minute walk from Hoan Kiem Lake and 4 minutes on foot from Thang Long Water Puppet Theatre
  • Airport shuttle service available for a fee
Aurora Oriental Hotel offers its guests a full-service spa and an outdoor pool. There's a restaurant on site. You can enjoy a drink at the bar/lounge. Free breakfast is served daily, and guests can also enjoy a free nightly manager's reception. Public spaces have free WiFi.

Spa services, tour/ticket assistance, and concierge services are also featured at the luxury Aurora Oriental Hotel. An airport shuttle (available 24 hours) is available for a fee.

Smoking is allowed in designated areas at this 4.5-star Hanoi hotel.

Guests are served a free buffet breakfast daily from 6:30 AM to 10:30 AM. The hotel hosts a free manager's reception daily.
Aurora Oriental Hotel has a restaurant on site.

Languages

English, Vietnamese

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 250+ Mbps (good for 3–5 people or up to 10 devices)
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available
  • 24-hour return airport shuttle on request for a surcharge

Food and drink

  • Free buffet breakfast available daily 6:30 AM to 10:30 AM
  • A bar/lounge
  • A restaurant
  • Free daily manager's reception

Things to do

  • Full-service spa
  • Outdoor pool

Family friendly

  • Laundry facilities
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (on request)
  • Tour and ticket assistance
  • Turndown service

Full-service spa

  • Massage
  • Sauna
  • Spa open daily

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Lift (150 centimetre wide door)
  • Wheelchair-accessible path to lift

More

  • Designated smoking areas (fines apply)
  • Fireplace in lobby

Room amenities

Bedroom

  • Bedsheets provided
  • Pillow menu

Bathroom

  • Bathtub or shower
  • Bidet
  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Rainfall showerhead
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • Smart TV with digital channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Meal delivery service
  • Minibar

More

  • Air conditioning
  • Desk
  • Electrical adapters
  • Fireplace
  • Heating
  • Individual decor
  • Iron/ironing board on request
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: 11:30 AM
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Aurora Oriental Hotel

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: VND 500000 per vehicle (one-way, maximum occupancy 3)
  • Airport shuttle fee per child: VND 500000 (one-way), (from 15 to 16 years old)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Aurora Oriental Hotel offers transfers from the airport (fees may apply). Please contact the property on the number on the booking confirmation 24 hours prior to arrival with your arrival details. Front desk staff will greet guests on arrival at the property.

We should mention

  • Pets and service animals are not allowed on site.

Property is also known as

Aurora Oriental Hotel Hotel
Aurora Oriental Hotel Hanoi
Aurora Oriental Hotel Hotel Hanoi

Aurora Oriental Hotel Reviews

Reviews

10

Exceptional

Rating 10 - Excellent. 11 out of 12 reviews
Rating 8 - Good. 1 out of 12 reviews
Rating 6 - Okay. 0 out of 12 reviews
Rating 4 - Poor. 0 out of 12 reviews
Rating 2 - Terrible. 0 out of 12 reviews

9.6/10

Cleanliness

10/10

Staff & service

9.6/10

Amenities

9.8/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

vinay

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Lovely staff and really beautiful rooms and facilities. Top place! Local restaurant and relax facilities are fantastic
Stayed 1 night in Jun 2025

10/10 Excellent

DE

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Loved it Loved it Loved it!

The staff was absolutely the best, they went above and beyond on every detail, WE LOVED staying at this hotel, rooms were spacious, everything was new and squeaky clean, the breakfast food was top notch, and again, the staff... OMG they were all so lovely and attentive. I would recommend this place for ever!
Stayed 5 nights in May 2025

10/10 Excellent

Weston

Stayed 2 nights in Apr 2025

10/10 Excellent

Andrew

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in May 2025

8/10 Good

Dusan

Liked: Cleanliness, staff & service
Stayed 5 nights in Apr 2025

10/10 Excellent

Nigel

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Best bed we have ever slept in and we have travelled the world. Back door leads straight onto the lake, big thank you to the young concierge for showing us. Pool and jacuzzi in basement a great plus. This is a new hotel with exceptional young staff, nothing was to much. Planning on returning next April with sons, can’t wait to return.
Stayed 4 nights in Apr 2025

10/10 Excellent

Erik

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
They were quite accommodating. The location is minutes away from where you want to be. The facilities are beautiful and the accents and details in the lobby are tasteful. I liked the paintings. Very fun. Good vibes. Staff speaks English.
Stayed 2 nights in Apr 2025

10/10 Excellent

Johan

Travelled with family and small children
Liked: Amenities
Fantastic service and rooms- just opened
Stayed 4 nights in Apr 2025

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in May 2025

10/10 Excellent

Daniela

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Colazione ottima e letto/cuscini comodi

Ottimo hotel in zona tranquilla vicino al centro. Ottima colazione con cappuccino fatto al momento. Letto comodissimo e cuscini favolosi. Piscina interna carina con acqua non calda come ci si aspetta da un onsen in stile giapponese. consigliato
Stayed 2 nights in Apr 2025

10/10 Excellent

Andreas

Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Very friendly and committed staff, all well speaking english. The hotel is in shortest walking distance to the lake and lots of shops and restaurants, but quiet for sleeping at night. Bathrooms are clean and well equipped. Breakfast was lovely.
Stayed 1 night in Apr 2025

10/10 Excellent

Roxane

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Très bon séjour au Aurora Oriental. L’hôtel vient tout juste d’ouvrir alors il y a quelques petits ajustements à faire ici et là mais le personnel est très dévoué et font de leur mieux pour tout régler et répondre aux besoins des clients. Très bons lits et chambre spacieuse. Tous les employés de la réception, surtout Rosie, ont rendus notre séjour très agréable.
Stayed 5 nights in Apr 2025