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Cindy's Westlake Apartment

3.5 star property

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Deluxe Apartment, 1 Bedroom, Balcony | Blackout curtains, soundproofing, iron/ironing board, free WiFi
Deluxe Studio, Balcony | Blackout curtains, soundproofing, iron/ironing board, free WiFi
Deluxe Apartment, 2 Bedrooms, Balcony | Living area | 43-inch Smart TV with digital channels, Netflix, streaming services
Luxury Apartment, 2 Bedrooms, City View | Private kitchen | Fridge, stovetop, electric kettle, rice cooker
Reception

Reviews

4.0 out of 10

Popular amenities

  • Kitchen
  • Washing machine
  • Free Wi-Fi
  • Air-conditioning
  • Housekeeping

Explore the area

View in a map
1 Ngo 269 Lac Long Quan, Hanoi, 100000
  • Place, West Lake
    ‪3 min walk‬
  • Place, Museum of Ethnology
    ‪4 min drive‬
  • Place, Vietnam Museum of Ethnology
    ‪4 min drive‬
  • Airport, Hanoi (HAN-Noi Bai Intl.)
    ‪30 min drive‬

Room options

View all photos for Deluxe Studio, Balcony

Deluxe Studio, Balcony | Blackout curtains, soundproofing, iron/ironing board, free WiFi

Deluxe Studio, Balcony

  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed

View all photos for Basic Apartment, 1 Bedroom

Basic Apartment, 1 Bedroom | Blackout curtains, soundproofing, iron/ironing board, free WiFi

Basic Apartment, 1 Bedroom

  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed

View all photos for Deluxe Apartment, 1 Bedroom, Balcony

Deluxe Apartment, 1 Bedroom, Balcony | Living area | 43-inch Smart TV with digital channels, Netflix, streaming services

Deluxe Apartment, 1 Bedroom, Balcony

  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed

View all photos for Luxury Apartment, 2 Bedrooms, City View

Luxury Apartment, 2 Bedrooms, City View | Private kitchen | Fridge, stovetop, electric kettle, rice cooker

Luxury Apartment, 2 Bedrooms, City View

  • City view
  • 2 bedrooms
  • Sleeps 5
  • 2 Queen Beds

View all photos for Deluxe Apartment, 2 Bedrooms, Balcony

Deluxe Apartment, 2 Bedrooms, Balcony | Blackout curtains, soundproofing, iron/ironing board, free WiFi

Deluxe Apartment, 2 Bedrooms, Balcony

  • 2 bedrooms
  • Sleeps 5
  • 2 Queen Beds

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includes taxes & fees
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About this property

Entire place

You'll have the entire apartment to yourself and will only share it with other guests in your party.

Cindy's Westlake Apartment

Dry cleaning, laundry facilities and express check-in are available at this smoke-free apartment building. WiFi in public areas is free. Other amenities include express check-out. Each apartment features a kitchenette with a fridge and a stovetop, plus a washing machine and a Smart TV with digital channels. Guests can appreciate conveniences, such as an electric kettle and a rice cooker, and other amenities include free WiFi and Netflix.
Cindy's Westlake Apartment offers 30 air-conditioned accommodations with complimentary bottles of water and rice cookers. Accommodation at this 3.5-star apartment has kitchenettes with fridges, stovetops and kitchenware and utensils. Bathrooms include a shower, slippers, bidets and hairdryers.

This Hanoi apartment provides complimentary wireless Internet access, with a speed of 250+ Mbps (good for 3–5 people or up to 10 devices). 43-inch Smart televisions come with digital channels and Netflix. Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is provided on a daily basis.

The recreational activities listed below are available either on-site or nearby; fees may apply.
During your stay at Cindy's Westlake Apartment, you'll be close to Hoan Kiem Lake. Enjoy features like free WiFi in public areas, plus dry cleaning service and a round-trip airport shuttle (surcharge). This comfortable apartment building has 30 apartments. Enjoy your stay with amenities like free WiFi and a kitchenette in each apartment.
  • Each apartment offers a kitchenette, a washing machine and a Smart TV
  • Free Wi-Fi (speed: 250+ Mbps (good for 3–5 people or up to 10 devices))
  • Services include dry cleaning/laundry and luggage storage
  • Just a 1-minute drive from West Lake and 8 minutes from Hoan Kiem Lake
  • Airport shuttle service available for a fee
Cindy's Westlake Apartment offers its guests laundry facilities, dry cleaning/laundry services, and express check-in. WiFi is free in public spaces. An airport shuttle (available 24 hours) is available for a fee. Cindy's Westlake Apartment also features express check-out and a lift.

This 3.5-star Hanoi apartment is smoke free.

Property amenities

Internet

  • Available in the apartment: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Offsite parking available (VND 100,000 per night)
  • 24-hour return airport shuttle on request for a surcharge

Kitchenette

  • Cookware, dishware, and utensils
  • Electric kettle
  • Hob
  • Paper towels
  • Refrigerator
  • Rice cooker

Bedrooms

  • Bedsheets provided
  • Rollaway/extra bed: VND 100,000 per day

Bathroom

  • 1 private bathroom
  • Bidet
  • Hair dryer
  • Shampoo
  • Shower
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • 43-inch Smart TV with digital channels
  • Netflix
  • Streaming services

Laundry

  • Dry cleaning/laundry service
  • Laundry facilities
  • Washing machine

Comfort

  • Air conditioning

Pets

  • No pets allowed

Suitability/Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 4 steps to reach entrance
  • Lift (150 centimetre wide door)
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Smoke-free property

Services and conveniences

  • Blackout drapes
  • Daily housekeeping
  • Free bottled water
  • Iron/ironing board
  • Limited-hour front desk
  • Luggage storage

Location highlights

  • Near a hospital
  • On a lake

Things to do

  • Cycling nearby
  • Fishing nearby
  • Hiking/biking trails nearby
  • Theme park nearby
  • Windsurfing nearby

Safety features

  • Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
  • Smoke detector not reported (host has not indicated whether there is a smoke detector on the property)

General

  • 30 units
  • Soundproofing

Policies

Check-in

Check-in time starts at 2:00 PM
Early check-in subject to availability
Early check-in is available for a fee
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
The front desk is open daily from 8:00 AM - 10:00 PM
Guests must contact the property in advance for check-in instructions and an access code; front desk staffed during limited hours
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Access code, front desk (limited hours)

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for VND 100000.0 per day.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: VND 400000 per vehicle (one-way, maximum occupancy 3)
  • Nearby parking fee: VND 100000 per night (164 ft away)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: VND 100000.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a private host (a party not acting within their trade, business or profession). EU consumer law, including the right of withdrawal, will not apply to your booking. The cancellation policy set by the private host will cover your booking.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has not indicated whether there is a smoke detector on the property
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Cindy's Westlake Apartment offers transfers from the airport (fees may apply). Please contact the property on the number on the booking confirmation with your arrival details prior to travel. The front desk at this property is open daily from 8:00 AM - 10:00 PM.
To arrange for check-in, guests must contact the property at least 24 hours prior to arrival using the information on the booking confirmation. Guests must contact the property in advance for check-in information and an access code. Front desk staff will greet guests on arrival at the property.

Property is also known as

Cindy's Westlake
Cindy's Westlake Apartment Hanoi
Cindy's Westlake Apartment Apartment
Cindy's Westlake Apartment Apartment Hanoi

Cindy's Westlake Apartment Reviews

Reviews

4.0
Rating 10 - Excellent. 0 out of 1 reviews
Rating 8 - Good. 0 out of 1 reviews
Rating 6 - Okay. 0 out of 1 reviews
Rating 4 - Poor. 1 out of 1 reviews
Rating 2 - Terrible. 0 out of 1 reviews

4.0/10

Cleanliness

4.0/10

Property conditions & facilities

Reviews

4/10 Poor

Katsuya, Cau Giay District

Travelled with family
Disliked: Cleanliness, property conditions & facilities
I stayed there for about 10 days, but the room was cleaned and the towels were changed twice. The problem is that even if the guest requests cleaning, the room is not cleaned. There are other good accommodations in this area, so I will not use this place next time.
Stayed 10 nights in Nov 2024