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Eliana Premio Hanoi Hotel

4.0 star property
VIP Access

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Photo gallery for Eliana Premio Hanoi Hotel

Breakfast meal
Property video
Panoramic Double Room | View from room
Reception
Elite Quadruple Room | City view

Reviews

9.6 out of 10
Exceptional

Popular amenities

  • Spa
  • Housekeeping
  • Air conditioning
  • Laundry
  • 24/7 front desk
  • Free WiFi

Explore the area

View in a map
108 Hang Bong, Hang Bong Commue, Hoan Kiem District, Hanoi, 100000
  • St. Joseph's Cathedral of Hanoi
    ‪5 min walk‬
  • Hoan Kiem Lake
    ‪8 min walk‬
  • Hanoi Old Town Night Market
    ‪12 min walk‬
  • Hanoi (HAN-Noi Bai Intl.)
    ‪26 min drive‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for BONUS+ members
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Room options

View all photos for Panoramic Double Room

Panoramic Double Room | 1 bedroom, premium bedding, pillow-top beds, minibar

Panoramic Double Room

  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Family Quadruple Room

Family Quadruple Room | 1 bedroom, premium bedding, pillow-top beds, minibar

Family Quadruple Room

10.0 out of 10
Exceptional
(3 reviews)
  • Sleeps 5
  • 2 Queen Beds

View all photos for Executive Quadruple Room

City view

Executive Quadruple Room

  • City view
  • Sleeps 5
  • 2 Queen Beds

View all photos for Deluxe Double Room

Deluxe Double Room | 1 bedroom, premium bedding, pillow-top beds, minibar

Deluxe Double Room

10.0 out of 10
Exceptional
(1 review)
  • 17 sq m
  • Sleeps 3
  • 1 Queen Bed

View all photos for Elite Quadruple Room

1 bedroom, premium bedding, pillow-top beds, minibar

Elite Quadruple Room

  • City view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Executive Triple Room

1 bedroom, premium bedding, pillow-top beds, minibar

Executive Triple Room

  • City view
  • Sleeps 4
  • 1 Large Single Bed and 1 Queen Bed

View all photos for Senior Double Room

Senior Double Room | 1 bedroom, premium bedding, pillow-top beds, minibar

Senior Double Room

10.0 out of 10
Exceptional
(1 review)
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Twin Room

Deluxe Twin Room | 1 bedroom, premium bedding, pillow-top beds, minibar

Deluxe Twin Room

  • 19 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Superior Double Room

1 bedroom, premium bedding, pillow-top beds, minibar

Superior Double Room

  • 17 sq m
  • Sleeps 2
  • 1 Queen Bed

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About this property

Eliana Premio Hanoi Hotel

Hotel with a full-service spa, a quick walk to Hoan Kiem Lake
Along with a full-service spa, this smoke-free hotel has a restaurant and a coffee shop/cafe. WiFi in public areas is free. Additionally, coffee/tea in a common area, a fridge in a common area and concierge services are on-site.
Eliana Premio Hanoi Hotel offers 36 air-conditioned accommodations, which are accessible via exterior corridors, and features minibars and a safe. Each accommodation is individually furnished. Pillowtop beds feature premium bedding. A pillow menu is available. Flat-screen televisions are featured in guestrooms. Bathrooms include a shower with a rainfall showerhead, bathrobes, slippers and bidets.

Guests can surf the web using the complimentary wireless Internet access (speed: 100+ Mbps (good for 1–2 people or up to 6 devices)). Business-friendly amenities include desks, desk chairs and telephones. Additionally, rooms include complimentary bottles of water and a hairdryer. Housekeeping is offered on a daily basis and hypo-allergenic bedding can be requested.

Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include deep-tissue massages, hot stone massages and Thai massages. The spa is open daily.
During your stay at Eliana Premio Hanoi Hotel, you're just a quick walk from Hoan Kiem Lake. Free WiFi in public areas, a full-service spa and a restaurant are available.
  • Free Wi-Fi (speed: 100+ Mbps (good for 1–2 people or up to 6 devices))
  • Options for a bite to eat include a coffee shop and a restaurant
  • Treat yourself to deep-tissue massages at the spa
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • Within a 10-minute walk of St. Joseph's Cathedral of Hanoi and Hoan Kiem Lake
  • Airport shuttle service available for a fee
There's a restaurant on site, as well as a coffee shop/cafe. WiFi is free in public spaces. Eliana Premio Hanoi Hotel offers its guests a full-service spa. An airport shuttle (available 24 hours) is available for a fee. Multilingual staff, tour/ticket assistance, and coffee/tea in common area are also featured at Eliana Premio Hanoi Hotel.

This 4-star Hanoi hotel is smoke free.

Eliana Premio Hanoi Hotel has a restaurant on site.
A hosted evening meal is available for a surcharge daily. Reservations are required.

Languages

English, Vietnamese

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available
  • 24-hour return airport shuttle at scheduled times and on request for a surcharge

Food and drink

  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas
  • Hosted evening meal available daily for a fee of VND 300,000; reservation required

Things to do

  • Full-service spa

Family friendly

  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Guidebooks
  • Laundry facilities
  • Lockers
  • Luggage storage
  • Safe at front desk
  • Shared refrigerator
  • Water dispenser

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance

Full-service spa

  • Deep-tissue massages
  • Hot stone massages
  • Spa open daily
  • Thai massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Hardwood flooring in room
  • Lift (81 centimetre wide door)
  • Stair-free path to entrance
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair-accessible path to lift

More

  • Fireplace in lobby
  • Reception hall
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Hypo-allergenic bedding
  • Pillow menu
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Bidet
  • Dressing gowns
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • 42-inch flat-screen TV

Food and drink

  • Chef service
  • Free bottled water
  • Meal delivery service
  • Minibar
  • Restaurant dining guides

More

  • Access via exterior corridors
  • Air conditioning
  • Computer monitor
  • Desk
  • Desk chair
  • Electrical adapters
  • Individual furnishings
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Printer
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: noon; check-in end time: midnight
Early check-in subject to availability
Early check-in fee: VND 500000
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Guests will receive an email within 24 hours before arrival with check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
You will be asked to provide the property with a copy of your government-issued photo ID after booking
If you are planning to arrive after noon please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Eliana Premio Hanoi Hotel

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for VND 375000.0 per night.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: VND 450000 per vehicle (one-way, maximum occupancy 4)
  • Early check-in fee: VND 500000 (subject to availability)
  • Rollaway bed fee: VND 375000.0 per night
  • Hosted evening meal: VND 300000

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a private host (a party not acting within their trade, business or profession). EU consumer law, including the right of withdrawal, will not apply to your booking. The cancellation policy set by the private host will cover your booking.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Eliana Premio Hanoi Hotel offers transfers from the airport (fees may apply). Please contact the property on the number on the booking confirmation with your arrival details prior to travel. To arrange for check-in, guests must contact the property at least 24 hours prior to arrival using the information on the booking confirmation. Guests will be asked to provide the property with a copy of their government-issued photo ID before arrival. Guests arriving after noon must make advance arrangements by contacting the property using the information on the booking confirmation. Guests will receive an email 24 hours before arrival with check-in information. Front desk staff will greet guests on arrival at the property.

We should mention

  • Reservations are needed for massage services. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Pets and service animals are not allowed on site.

Property is also known as

Eliana Premio Hanoi
Eliana Premio Hotel Restaurant
Eliana Premio Hanoi Hotel Hotel
Eliana Premio Hanoi Hotel Hanoi
Eliana Premio Hanoi Hotel Hotel Hanoi

Eliana Premio Hanoi Hotel Reviews

Reviews

9.6

Exceptional

Rating 10 - Excellent. 49 out of 57 reviews
Rating 8 - Good. 5 out of 57 reviews
Rating 6 - Okay. 2 out of 57 reviews
Rating 4 - Poor. 0 out of 57 reviews
Rating 2 - Terrible. 1 out of 57 reviews

9.4/10

Cleanliness

9.8/10

Staff & service

9.0/10

Amenities

9.2/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

Rajneesh

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

A good hotel in Hanoi- highly recommended

It’s a good hotel in old quarters of Hanoi City from where several attractions like train street, Opera House etc are nearby. There is an Indian restaurant just in front of the hotel. Hence, an ideal place to stay specially for Indian Travellers. Many group tours also pickup directly from this hotel. Highly recommended.
Stayed 2 nights in May 2025

8/10 Good

ha, edmonton

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nicely staff and helpful I may back next vacation to stay here
Stayed 2 nights in May 2025

8/10 Good

Mark

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good Hotel

Good Hotel With friendly staff. Mostly close to everything
Stayed 6 nights in May 2025

10/10 Excellent

Dan

Liked: Cleanliness, staff & service, property conditions & facilities
Surprisingly quiet room (#703), given the business of the area. Rooftop restaurant just one floor up the stairs. Excellent breakfast! Could be improved: the rainfall shower head needs all its holes pierced properly (until then, the thin jets will feel piercing to your skin), and the desk chair was too tall to sit properly when working at a laptop - there's not enough space for a person's thighs to fit under the desk.
Stayed 1 night in May 2025

10/10 Excellent

Bobby

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love it
Stayed 3 nights in Apr 2025

10/10 Excellent

suzie

Stayed 1 night in Apr 2025

10/10 Excellent

suzie

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Staffs are amazing friendly, helpful, and courteous. 5 star hotel services overall. 1
Stayed 1 night in Apr 2025

10/10 Excellent

Subhrojyoti

Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Good service
Stayed 1 night in Apr 2025

10/10 Excellent

Alan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great hotel in a convenient location

Very friendly welcome, efficient check-in, comfortable room with balcony, good selection for breakfast, and efficient Aircon. Hotel is in a great location, walkable to train street and most sights. Staff members Grace, Ruby and Nia deserve special mention for being so helpful.
Stayed 3 nights in Apr 2025

10/10 Excellent

Nina

Liked: Cleanliness, staff & service, property conditions & facilities
Best location and the most helpful staff we have come across, especially Anne and Grace. Close to train street and everything was so walkable. Lovely breakfast served on the rooftop. Don’t hesitate, book here!!
Stayed 3 nights in Mar 2025

2/10 Terrible

Jenelle, Las Vegas

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Food doesn’t taste good
Stayed 1 night in Apr 2025

10/10 Excellent

Andy

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good service !
Stayed 2 nights in Mar 2025

10/10 Excellent

Jocelyn

Liked: Cleanliness, staff & service, property conditions & facilities
The staff are extremely friendly and helpful, going above and beyond for guests!
Stayed 2 nights in Mar 2025

10/10 Excellent

Steve

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff at the hotel was very friendly and Grace gave us great tips of things to do in Hanoi. The roof top breakfast was delicious.
Stayed 1 night in Apr 2025

6/10 Okay

khuyen

Travelled with family
Liked: Staff & service
Disliked: Amenities
The property was decent but the sewage smell from the bathroom was unpleasant. I was not a fan of the buffet breakfast, have had better at other hotels. Staff were very friendly and helpful.
Stayed 2 nights in Mar 2025

10/10 Excellent

Thomas

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

10/10 Excellent

David

Stayed 1 night in Mar 2025

10/10 Excellent

David

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property is in a great location to check out the Old Quarter. It is within walking distance of many great restaurants, sites, shops, and night life. What really sets them apart though is the service they provide. The service started right after booking, with them reaching out offering private car service from the airport, offers to book trips during our stay, and just checking in as we approached our travel dates and providing very accurate instructions. From the generous welcome, to providing maps and recommendations, arranging transportation, and working with us through some travel challenges... the staff service was excellent.
Stayed 1 night in Mar 2025

10/10 Excellent

Tonny

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The hotel has great location in the middle of everything, entertainment, restaurants and to top it up, they have a great staff & customer service here day & night - very comfortable firm bed at night and awesome variety of breakfast - small feedback was the bathroom needs to be cleaned thoroughly as it is slippery due to mouldy - will definitely come back again here, thanks team
Stayed 2 nights in Mar 2025

10/10 Excellent

Nellie

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great group of staff! Very nice and accommodating. They speak English well too! Booked ha long bay at the hotel for the quickest and easiest planning
Stayed 3 nights in Feb 2025

10/10 Excellent

Bruno

Travelled with family
Liked: Cleanliness, staff & service
This was a comfortable and clean hotel in a very convenient location to access food, tours, and shopping in the Old Quarter. Expedia should award 6 stars for the staff at this hotel. They are friendly, helpful, and always smiling and happy. They make you feel that you are being taken care of. I would stay here again.
Stayed 3 nights in Mar 2025

10/10 Excellent

Xai

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay and great location.
Stayed 2 nights in Mar 2025

10/10 Excellent

Andrew

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Polite staff. Clean room
Stayed 1 night in Mar 2025

10/10 Excellent

Carlos

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
.
Stayed 2 nights in Mar 2025

8/10 Good

Tien

Liked: Staff & service
The staff was very nice!
Stayed 3 nights in Feb 2025