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Eternity Hanoi Hotel

3.5 star property

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Photo gallery for Eternity Hanoi Hotel

Grand View Suite | City view
Reception
Breakfast buffet
Grand View Suite | Minibar, in-room safe, individually furnished, desk
Front of property – evening/night

Reviews

7.8 out of 10
Good

Popular amenities

  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
  • Parking available
  • Business services
  • Bar

Explore the area

View in a map
32 Yet Kieu Street, Hoan Kiem, Hanoi, 10000
  • Place, Center International Trade Fair Hanoi I.C.E
    ‪3 min walk‬
  • Place, Hoa Lo Prison Museum
    ‪5 min walk‬
  • Place, Train Street
    ‪8 min walk‬
  • Airport, Hanoi (HAN-Noi Bai Intl.)
    ‪38 min drive‬

Room options

View all photos for Superior Double Room

Superior Double Room | Minibar, in-room safe, individually furnished, desk

Superior Double Room

10.0 out of 10
Exceptional
(1 review)
  • City view
  • 23 sq m
  • Sleeps 2
  • 1 Queen Bed
  • Free Wi-Fi

View all photos for Deluxe Double or Twin Room

Deluxe Double or Twin Room | Minibar, in-room safe, individually furnished, desk

Deluxe Double or Twin Room

  • City view
  • 28 sq m
  • Sleeps 2
  • 1 King Bed OR 2 Single Beds
  • Free Wi-Fi

View all photos for Family Suite, City View

Family Suite, City View | Minibar, in-room safe, individually furnished, desk

Family Suite, City View

  • City view
  • 38 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 King Beds
  • Free Wi-Fi

View all photos for Standard Double Room

Standard Double Room | Minibar, in-room safe, individually furnished, desk

Standard Double Room

  • 20 sq m
  • Sleeps 2
  • 1 Queen Bed
  • Free Wi-Fi

View all photos for Grand View Suite

Grand View Suite | Minibar, in-room safe, individually furnished, desk

Grand View Suite

10.0 out of 10
Exceptional
(1 review)
  • City view
  • 38 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Single Bed
  • Free Wi-Fi

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About this property

Eternity Hanoi Hotel

Along with a restaurant, this smoke-free hotel has a bar/lounge and a snack bar/deli. Free WiFi in public areas and free train station drop-off are also provided. Other amenities include a coffee shop/cafe, self parking and concierge services.
Eternity Hanoi Hotel offers 28 accommodations with minibars and a safe. Each accommodation is individually furnished. 32-inch LCD televisions come with premium cable channels. Guests can make use of the in-room fridges and coffee/tea makers. Bathrooms include a combined bath/shower unit, slippers, bidets and complimentary toiletries.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks, complimentary weekday newspapers and telephones. Additionally, rooms include complimentary bottles of water and a hairdryer. Housekeeping is offered on a daily basis and an iron/ironing board can be requested.

The recreational activities listed below are available either on-site or nearby; fees may apply.
Our customers tell us that they enjoy the room service at Eternity Hanoi Hotel. During your stay, you're just a quick walk from Train Street. You'll find features such as free WiFi in public areas and free train station drop-off service, plus a restaurant.
  • Free WiFi
  • Options for a bite to eat or a relaxing drink include a coffee shop, a restaurant and a bar/lounge
  • Self-parking available for a fee
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • On-site recreation includes bicycles to rent
  • Within a 15-minute walk of Train Street and St. Joseph's Cathedral of Hanoi
  • Free train station drop-off shuttle service
Along with a restaurant and a coffee shop/cafe, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is free in public spaces. An airport shuttle (available 24 hours) and a cruise ship terminal shuttle are available for a fee. A terrace, karaoke, and tour/ticket assistance are also featured at the business-friendly Eternity Hanoi Hotel. Parking is available for a fee.

This 3.5-star Hanoi hotel is smoke free.

E-Bar – This restaurant serves breakfast, lunch and light fare. Reservations are required.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour return airport shuttle on request for a surcharge
  • Free train station drop-off shuttle
  • Train station pick-up shuttle (surcharge)
  • Cruise terminal shuttle (surcharge)
  • Parking on site (VND 130,000 per day)
  • Limited on-site self parking

Food and drink

  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • E-Bar

Things to do

  • Bicycle rentals
  • Karaoke
  • Piano

Family friendly

  • In-room refrigerator
  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • Computer station

Outdoors

  • Garden
  • Terrace

Accessibility

  • Lift

More

  • 1 building
  • 11 floors
  • Built in 2009
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Slippers
  • Towels provided

Entertainment

  • 32-inch LCD TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Limited room service
  • Minibar
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Desk
  • Free weekday newspapers
  • Individual furnishings
  • Iron/ironing board on request
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2 PM; check-in end time: midnight
Early check-in subject to availability
Early check-in fee: VND 600000
Express check-in available

Check-out

Check-out before noon
Late check-out subject to availability
Late check-out fee: VND 800000
Express check-out available

Special check-in instructions

This property offers transfers from the cruise terminal, airport and train station (surcharges may apply); to arrange pick-up, guests must contact the property 48 hours prior to arrival, using the contact information on the booking confirmation
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Eternity Hanoi Hotel

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Cash Breakage deposit: VND 500000 per stay for guests aged under 10 years old

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: VND 400000 per vehicle (one way)
  • Self-parking fee: VND 130000 per day
  • Early check-in fee: VND 600000 (subject to availability)
  • Late check-out fee: VND 800000 (subject to availability)
  • Credit card charges are subject to a surcharge

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Eternity Hanoi Hotel offers transfers from the cruise terminal, airport and train station (fees may apply). Please contact the property on the number on the booking confirmation 48 hours prior to arrival with your arrival details. To arrange for check-in, guests must contact the property at least 24 hours prior to arrival using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • In accordance with local laws, unmarried guests may be restricted from sharing rooms. Guests are obligated to provide proof of marriage, if requested by the property.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Pets and service animals are not allowed on site.

Property is also known as

Eternity Hanoi
Eternity Hotel
Eternity Hotel Hanoi
7S Eternity Hotel
7S Eternity Hanoi
7S Eternity
Hotel 7S Eternity Hanoi Hotel Hanoi
Hanoi 7S Eternity Hanoi Hotel Hotel
7S Eternity Hanoi Hotel Hanoi
Eternity Hotel
Eternity Hanoi
Hotel Eternity Hanoi Hotel Hanoi
Hanoi Eternity Hanoi Hotel Hotel
Hotel Eternity Hanoi Hotel
Eternity Hanoi Hotel Hanoi
7S Eternity Hanoi Hotel
Eternity Hotel
Eternity
Eternity Hanoi Hotel Hotel
Eternity Hanoi Hotel Hanoi
Eternity Hanoi Hotel Hotel Hanoi

Eternity Hanoi Hotel Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 26 out of 84 reviews
Rating 8 - Good. 28 out of 84 reviews
Rating 6 - Okay. 22 out of 84 reviews
Rating 4 - Poor. 5 out of 84 reviews
Rating 2 - Terrible. 3 out of 84 reviews

7.4/10

Cleanliness

8.2/10

Staff & service

7.0/10

Amenities

7.0/10

Property conditions & facilities

Reviews

Verified

6/10 Okay

HOANG DIEM CHAU

Liked: Cleanliness, staff & service
The hotel was a bit tired, but the staff was helpful and they offered a good variety of breakfast choices. The location is very great. You can walk to lots of attractions.
Stayed 3 nights in Mar 2025
Verified

6/10 Okay

Ngteefong Charles

Liked: Staff & service
location is good if you are taking a train to other cities, road construction nearby, ..
Stayed 2 nights in Feb 2025
Verified

10/10 Excellent

Thu Lan

Liked: Cleanliness, staff & service, property conditions & facilities
Noisy due to construction otherwise overall good hotel near train station. Staff is very respectful and helpful.
Stayed 1 night in Mar 2025
Verified

10/10 Excellent

Helen

The staff were so helpful and friendliest. One of the lad
Stayed 1 night in Dec 2025
Verified

6/10 Okay

Mridula

Disliked: Cleanliness, property conditions & facilities
There was a very strong sewerage smell in the property. It is an old building. The staff did their best to make rooms comfortable. Breakfast was below average. It was not vegetarian friendly.
Stayed 2 nights in Dec 2024
Verified

10/10 Excellent

Susanne Nim

Liked: Cleanliness, staff & service, amenities
Venligt personalet
Stayed 3 nights in Feb 2026
Verified

6/10 Okay

Haruhisa

団体客が騒々しかった
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Makoto

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
空港行きのバスに近くて良い
Stayed 2 nights in Dec 2025
Verified

2/10 Terrible

NORIYUKI

Disliked: Cleanliness, staff & service, property conditions & facilities
若い受付の女の子以外ダメです。
Stayed 2 nights in Aug 2025
Verified

6/10 Okay

Takafumi

Liked: Staff & service
Disliked: Property conditions & facilities
During my stay for three nights in November 2024: **Facilities** Perhaps due to an early check-in by about an hour, the stone-tiled bathroom floor was still wet. Even if it had been dry, the room was essentially windowless (the only window faced the inner staircase), so I’m giving a slightly lower rating for this. **Breakfast** The hotel's breakfast offered a good balance between Vietnamese dishes and continental options, and I enjoyed it every day. **Location** Within walking distance of Hanoi Station, making it convenient to use the airport bus (No. 86) departing from the station. I also frequently used the city bus (No. 32) for sightseeing, which was very convenient. **Staff** The staff was always friendly and welcoming. 2024年11月に3泊させて頂きました。 【施設面】 1時間程度アーリーチェックイン気味だった為か、石畳のバスルームがまだ濡れてました。乾いていたとしても、部屋は実質窓なし（中階段側に窓）だったので、その分少し辛口評価です。 【朝食】 ホテルの朝食はベトナム料理とコンチネンタルブレックファーストのバランスが良く、毎日美味しく頂きました。 【ロケーション】 ハノイ駅から徒歩圏内で、ハノイ駅前から出ているエアポートバス（86番）の乗降車に便利でした。市内のバス（32番）を頻繁に観光用に利用していたので、とても便利でした 【スタッフ】 皆さん、いつもフレンドリーでした。
Stayed 3 nights in Nov 2024
Verified

6/10 Okay

H

Liked: Staff & service
Disliked: Property conditions & facilities
너무 덥고 습해요... 에어컨이 더 시원하고 제습기능이 있었으면 좋겠어요... 물 수압도 너무 약해요
Stayed 5 nights in May 2024
Verified

8/10 Good

Flávia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Ponto de apoio para o embarque noturno

Hotel simples e agradável, próximo à Ga Ha Noi (estação de trem). Como chegamos de Ha Long Bay ao meio-dia e só embarcaríamos para Sa Pa às 22h, fizemos esse hotel de base. Foi bastante satisfatório para a nossa finalidade
Stayed 1 night in Jan 2020
Verified

6/10 Okay

morten

Disliked: Cleanliness, property conditions & facilities

Eternity Hanoi Hotel

Dirty reastaurant, kitchenstaff looked angry at peolel. Did not seem interested in refilling when they were out of some food. I did one big mistake, i expected Hotels in Hanoi, to be equal to Hotels in HCMC(Saigon). This can not be compared to an equal 3 star hotel in HCMC. Much better in HCMC. Reception staff were very helpful. But sorry to say, I will not return here
Stayed 5 nights in Feb 2019
Verified

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
シャワーの温度調節とお湯の量をコントロール出来るようになれば最高。 ベッドの柔らかさは好みの問題。私は柔らかすぎて合わなかった。
Stayed 1 night in Jun 2019
Verified

8/10 Good

Verified traveller

Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
お世話になりました。 ハノイ駅発6:00の列車に乗るため貴ホテルを選びました。 駅が近かったので大変助かりました。 施設や設備にはとても満足しています。 チェックアウトが5:15くらいだったので仕方ないかもしれませんが、スタッフがロビーで仮眠をとっていたのには驚きました。 チェックアウト時間が早すぎたため、楽しみにしていた朝食が食べられなかったのが残念でした。
Stayed 1 night in May 2019
Verified

10/10 Excellent

Junga

Liked: Staff & service, room comfort

전시회참가 회사는 추천할 거리

전시장 참가회사에는 적극 추천 하지만 청결에 신경만 더 쓰면 좋은뎅 2년째 묻지만 친절한 직원과 조금만 깨끗히 청소해주시면 내년에 또 묻음
Stayed 6 nights in Apr 2019
Verified

8/10 Good

William

Liked: Cleanliness, staff & service, room comfort

Close to train station

I thought the Motel was fine, but some of the furniture was showing age and saw major stain in corridor. Worth staying, but due for a Reno.
Stayed 1 night in Apr 2019
Verified

8/10 Good

Toshiaki

Liked: Staff & service

スタッフは良かったが、建物が古すぎる。

思ったより全然古かったσ(^_^;) 掲載写真は何十年前の物なのだろか… 換気扇も壊れていて、湿度が半端なかった。 隣の部屋なのか、上の部屋なのが、トイレの流す音ではなく、小便の音も聞こえる壁の薄さ（笑） でもスタッフも優しく、英語もちゃんと話せて助かりました。 エリアはやはり、ホアンキエム近くの方が良さそうです。
Stayed 4 nights in Feb 2019
Verified

4/10 Poor

Verified traveller

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort

Pictures are deceiving

The room was in very poor condition. Torn sheets, broken door, hole in the floor covered over by stained carpet, mildew on bathroom and closet walls, etc.
Stayed 1 night in Mar 2019
Verified

8/10 Good

Verified traveller

Liked: Staff & service, property conditions & facilities, room comfort

good

nice staff
Stayed 4 nights in Jan 2019
Verified

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Great location, good breakfast. They gave us a$15 driver to the airport, who showed up on time. Room was simple, but comfortable. They carried our bags to our room for us. We had to use the showerhead detached from the wall because it was broken. Qtip box was empty when we arrived.
Stayed 2 nights in Dec 2018
Verified

4/10 Poor

Verified traveller

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
i'm not sure how this hotel got almost 4 stars. The building is old and the carpets are dirty everywhere. The standard rooms have no windows and they stink. When I arrived they had to change my room twice because of the odour smell. The last room was an upgraded superior room with windows. but the carpets were still dirty and the cable TV wasn't working. Also the breakfast is horrible. But the staff are friendly and helpful
Stayed 1 night in Dec 2018
Verified

6/10 Okay

Verified traveller

Liked: Staff & service
This hotel is located in a more quiet area but still within a 20 minute walk of the old town centre area. It was a perfectly fine hotel but it wasn’t great - to be honest, I don’t feel the photos on Expedia accurately reflected the condition of the property. There were quite a few stains on the carpet and the air conditioning didn’t work basically at all so we were very hot in the night. Otherwise, the bathroom was nice with a hot shower and the staff were very friendly and helpful. The breakfast was alright too.
Stayed 2 nights in Dec 2018
Verified

6/10 Okay

PEK HUE

Different room

The actual room is different from the site
Stayed 1 night in Dec 2018
Verified

6/10 Okay

Cameron

Liked: Staff & service, room comfort
Disliked: Property conditions & facilities

Fine place for a few nights

The hotel staff was very friendly. They were helpful and held our bags at checkout because we had a late train. The room was small and the bathroom was not very private, both the toilet and shower had clear glass doors adjacent to the bed. We had some issues with the hot water in our shower. The water to the hotel was shut off without notice twice for several hours. The area is much quieter than the old quarter and is a very quick walk to the train station. The kitchen was located amongst the guest rooms so every morning the room smelled very strongly of cooking food. Often when the AC was on the room would smell strongly of cigarette smoke. Breakfast was only fresh if you went right when it was put out at 7am and there was often very little remaining by 8:30-9am. Overall it was a fine hotel for a few nights.
Stayed 5 nights in Dec 2018