Hanoi Amber hotel

3.0 star property

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Photo gallery for Hanoi Amber hotel

Reception
Exterior
Interior
Family Room, City View | Living area | 32-inch LCD TV with satellite channels, TV, fireplace
Shower, free toiletries, hair dryer, bathrobes

Reviews

7.0 out of 10
Good

Popular amenities

  • Breakfast included
  • Parking included
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
  • Business services

Explore the area

View in a map
8/50 Dao Duy Tu, Hoan Kiem, Hanoi, 10000
  • Place, Quan Chuong Gate
    ‪1 min walk‬
  • Place, Dong Xuan Market
    ‪2 min walk‬
  • Place, Hoan Kiem Lake
    ‪8 min walk‬
  • Airport, Hanoi (HAN-Noi Bai Intl.)
    ‪34 min drive‬

Room options

Superior Double or Twin Room

  • 19 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed OR 2 Single Beds

Deluxe Room

  • 25 sq m
  • Sleeps 2
  • 1 Double Bed OR 1 Single Bed

Family Room, City View

  • City view
  • 35 sq m
  • Sleeps 3
  • 1 Double Bed and 1 Single Bed

Suite

  • City view
  • 30 sq m
  • Sleeps 3
  • 1 Double Bed

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About this property

Hanoi Amber hotel

A restaurant, 24-hour room service and a business centre are available at this hotel. Free full breakfast, free WiFi in public areas and free self parking are also provided. Additionally, concierge services, dry cleaning and laundry facilities are on-site.
Hanoi Amber hotel offers 25 air-conditioned accommodations with fireplaces and minibars. 32-inch LCD televisions come with premium satellite channels.

Bathrooms include a shower, bathrobes, slippers and complimentary toiletries. This Hanoi hotel provides complimentary wired and wireless Internet access. Additionally, rooms include a safe and complimentary bottles of water. Housekeeping is provided on a daily basis.

The recreational activities listed below are available either on-site or nearby; fees may apply.
During your stay at Hanoi Amber hotel, you're just a quick walk from Hoan Kiem Lake. Features include free breakfast, free WiFi in public areas and free self-parking.
  • Free full breakfast served daily
  • Free WiFi and wired Internet
  • Free self-parking
  • Enjoy a bite to eat at the restaurant
  • Services include babysitting, dry cleaning/laundry and a concierge
  • Within a 10-minute walk of Hoan Kiem Lake and Hanoi Old Town Night Market
  • Airport and train station pick-up shuttle service available for a fee
There's a restaurant on site. Free breakfast is available daily. A computer station is on site, and both WiFi and wired Internet are free in public spaces. There's an onsite business centre. An airport shuttle (available 24 hours) and a train station pick-up service are available for a fee. Hanoi Amber hotel also features tour/ticket assistance, concierge services, and laundry facilities. Free self parking is available.
Guests are served a free full breakfast daily.
On-site venue – This restaurant specialises in Vietnamese cuisine and only serves breakfast.
24-hour room service is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Free offsite parking
  • 24-hour return airport shuttle (surcharge)
  • Train station pick-up shuttle (surcharge)
  • Free self parking on site
  • Limited on-site self parking

Food and drink

  • Free full breakfast available daily
  • A restaurant

Family friendly

  • Babysitting (surcharge)
  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Newspapers in lobby
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • Business centre
  • Computer station

Accessibility

  • No lift

Room amenities

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Slippers
  • Towels provided

Entertainment

  • 32-inch LCD TV with premium satellite channels

Food and drink

  • 24-hour room service
  • Electric kettle
  • Free bottled water
  • Minibar

More

  • Air conditioning
  • Fireplace
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 1:00 PM; check-in end time: 11:30 PM
Express check-in available

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

This property offers transfers from the train station (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children stay free when using existing bedding. Children may not be eligible for complimentary breakfast.
  • Rollaway/extra beds are available for VND 250000.0 per night.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: VND 357000 per vehicle (one way)
  • Rollaway bed fee: VND 250000.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards
Safety features at this property include a fire extinguisher
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Hanoi Amber hotel offers transfers from the train station (fees may apply). Please contact the property on the number on the booking confirmation with your arrival details prior to travel. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • For stays on 24 December, the total price shown includes a charge for a mandatory Christmas Eve gala dinner.
  • For stays on 31 December, the total price shown includes a charge for a mandatory New Year's Eve gala dinner.
  • Children may not be eligible for complimentary breakfast.

Property is also known as

Camel City
Camel City Hanoi
Camel Central Hotel
Camel City Hotel Hanoi
Camel Central Hanoi
Hanoi Amber
Hotel Hanoi Amber hotel Hanoi
Hanoi Hanoi Amber hotel Hotel
Hotel Hanoi Amber hotel
Hanoi Amber hotel Hanoi
Amber hotel
Amber
Camel Central Hanoi Hotel
Camel City Hotel
Hanoi Amber hotel Hotel
Hanoi Amber hotel Hanoi
Hanoi Amber hotel Hotel Hanoi

Hanoi Amber hotel Reviews

Reviews

7.0

Good

Rating 10 - Excellent. 1 out of 2 reviews
Rating 8 - Good. 0 out of 2 reviews
Rating 6 - Okay. 0 out of 2 reviews
Rating 4 - Poor. 1 out of 2 reviews
Rating 2 - Terrible. 0 out of 2 reviews

6.0/10

Cleanliness

8.0/10

Staff & service

8.0/10

Amenities

7.0/10

Property conditions & facilities

Reviews

4/10 Poor

Verified traveller

Travelled with family and small children, Travelled with group
Liked: Amenities
Disliked: Cleanliness
I booked two rooms. We were welcomed with local snacks and juice, which was a welcome surprise (particularly for the kids) and went to our rooms to drop the bags and rest before our tour. I noticed a few tiny bugs on the tables, but nothing on the bed. We went on our tour and came back. My kids (5 and 6) noticed bugs on the table and nightstand. I delved further, and found them on my suitcase on the floor, and over everything, but the bed! I had no food in my suitcase, and only a bag of chips on the table. The bugs were ON the bag, but not in it. Hotel Amber reluctantly agreed to book me at an affiliated hotel at 50% off, for my additional cost. Long and short of it, my room was covered in bugs. My 2nd room had no problem. They wanted to rebook me elsewhere for my own cost and separate my group. They wanted me to wait (beyond initial hour or so of argument) for an unknown time for a manager, to discuss a refund. It was already 8pm. I refused too wait any longer, and found my own [new] hotel. And there is no elevator and steep stairs, but they do bring up your bags...
Stayed 1 night in Oct 2019

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Bonne location Personnel très serviable petit déjeuner copieux
Stayed 4 nights in May 2019